Een kluis op de kamer, een bureau, een laptopwerkplek
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Beoordelingen van Super 8 by Wyndham Metairie

2 out of 5
Super 8 by Wyndham Metairie
2421 Clearview Pkwy, Metairie, LA

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 173 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 289 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 219 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 159 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 166 van 1006 beoordelingen" "

6,6/10

Netheid

6,8/10

Personeel en service

5,8/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Janeth

Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

4/10 – Matig

Bruce

Reisde met partner
Negatief: Netheid, voorzieningen
The place a dump
2 nachten verbleven in april 2024

8/10 – Goed

Mohamed

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like
1 nacht verbleven in april 2024

8/10 – Goed

Harold, University City

Positief: Netheid, staat van de accommodatie en faciliteiten
x
9 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Luiza Terumi

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Dora

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nos mandaron a una habitación, que ya estaba ocupada,les falta un poco de organización.
2 nachten verbleven in april 2024

8/10 – Goed

Kerbe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently located close to many of the venues we attended.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Jonathan

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
You get what you pay for.. but this was pretty bad. The floor was so dirty that after I took a few steps from the shower the bottom of my feet were black. The sheets were dirty as well. Body hairs all over. They changed them for us but explained it was probably bc someone changed rooms and the bed wasn’t remade. Staff was fine, polite. Area not so great, didn’t feel super confident about leaving my car parked here.
1 nacht verbleven in april 2024

4/10 – Matig

LaToya

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Pool was locked, there was no inside pool or complimentary breakfast as advertised, the housekeepers barged in my room before check out time and disturbed my privacy….i reserved a room With 2 beds and I got there I was given a room with one bed and was forced to share a bed with my plus 1! Other guests were loud and arguing next to my room around 8:30 a.m
2 nachten verbleven in april 2024

4/10 – Matig

Umut

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
The guy who is working front desk is very rude, i asked him a shampoo, because I didnt have it but he insisted like there is a shampoo in the room. but it was empty bottle I explained him and he tryed to turned me down and he made it execuse , it was unexpectible and bad sheed had a lots of stain..
1 nacht verbleven in april 2024
Reactie van sandy patel op 19 apr 2024
Dear Umut,Thank you for bringing this matter to my attention. I sincerely apologize for the inconvenience and the unsatisfactory experience you encountered during your stay at our Super 8 hotel. Please accept my sincerest apologies for the behavior exhibited by our front desk staff member and the condition of the amenities provided.Rest assured, I have taken immediate action to address this issue with our team to ensure that such incidents do not recur in the future. Providing exceptional service and maintaining high standards of cleanliness are our top priorities, and it's disappointing to hear that we fell short of your expectations.I would like to offer my personal assistance in making this right for you. Please feel free to reach out to me directly at 504-810-9999 so that we can discuss how we can rectify this situation and regain your trust.Once again, I apologize for the inconvenience and thank you for bringing this matter to our attention. We value your feedback and hope to have the opportunity to welcome you back for a much-improved experience.Warm regards,Sandy patelgeneral managerSuper 8 metairie

4/10 – Matig

Laura

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen
Overall the room was fairly clean. There were a pair of used fake eyelashes sitting on top of the hair dryer when we checked in and I noticed some brown/yellow spots and streaks on the back of the bathroom door. I assume they did not do a daily clean as the beds were never made. They did replace towels and remove dirty ones. The exterior of the property had trash all around. Twice I asked for extra towels and the staff first told me it was illogical to need that many towels. The second time i asked for extra towels i was told i need to provide the dirty towels and then he would give me clean towels. The free breakfast was very lacking. Every time i went down, an hour after it opened, I would have to ask if there were more breakfast items that could be put out. You definitely get what you pay for.
3 nachten verbleven in april 2024

10/10 – Uitstekend

TINA, Franklinton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Upgraded and clean Deepica the clerk is super nice and professional. Very nice place to stay!!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Dwight

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I found thos properyy clen and comforyable. Very comvenient for ehat I was in New Orleans for Sysgg eas helpful and friendly. I fon'y unfersyand Expedis"'s poot rsying of yhos properyu
4 nachten verbleven in april 2024

10/10 – Uitstekend

Angel

Positief: Netheid, personeel en service
Beautiful rooms, visiting with family for a funeral. The only bathroom ceiling was leaking in one of my rooms, reported to front desk so the next guest will not have endure that.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Issac

1 nacht verbleven in april 2024

10/10 – Uitstekend

Vashti, Nassau

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a pleasure staying here I will visit again soon.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Reneisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Michael

My family love the customer service. The hotel was very clean, and we felt protected by the security cameras.
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Joseph

Bugs in Room 110
1 nacht verbleven in maart 2024
Reactie van Tiffany smith op 25 mrt 2024
This is brand new renovated property and I checked personally I didn’t see any bugs in the room also after staying whole night you checked out and later you coming for refund sorry my friend.

8/10 – Goed

brian

Positief: Netheid, staat van de accommodatie en faciliteiten
Not bad for a roadside stopover. The little italian restaurant around the corner, Randazzos, is great so theres good food nearby. Clean but a little disorganized in the front office.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Kohesha

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

6/10 – Redelijk

Nikki

2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Irome

Negatief: Netheid, staat van de accommodatie en faciliteiten
The place was not up to par
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Jennifer

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was yelled at by the men housekeepers when wanting clean towels for my 3 day stay. The dryers were not working and the grounds were dirty
3 nachten verbleven in maart 2024

4/10 – Matig

Naporsha

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Water did not get hot while I was taking a shower
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Emily

1 nacht verbleven in maart 2024

4/10 – Matig

janet

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The parking lot was dirty and crowded. We stayed two nights. Had trouble finding a parking spot both nights. The first night wasn't too bad. The next morning we left and when we came back there was water coming from under the floor by the door to the bathroom. I went to the office to see what could be done. An HOUR later I finely was given and room. I do understand the hotel was busy for a saturday.
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Robert

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was no hot water in the room. The bathroom was not clean and had a bad odor. There was a hole in the bathroom wall and you should see the pool. It looked like a swamp and was closed for a very long time judging by the looks of things. The manager refused to acknowledge there was no hot water and he was indifferent about the filthy bathroom and poor condition of the property. We checked in at about 10:30 PM on Thursday night and checked out at 7 AM the next morning. We paid for two nights but the hotel wouldn't refund us for the second day even though we had to leave the place due to it's poor condition. I will NEVER pay up front to stay at another hotel without first seeing the room and the property. I learned my lesson this time. Do yourself a favor and avoid this place.
2 nachten verbleven in maart 2024
Reactie van Paul op 17 mrt 2024
We already refunded for one day you cannot lie about this

2/10 – Ontzettend slecht

Shannon

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The area is dirty. Not sure when the last time the outside of the building was cleaned. I booked four guests in the room and asked for extra towels and was told no. I asked for clean towels 3 times and finally had to walk my dirty towels downstairs to exchange them for clean ones. They refused to give me extra. The refrigerator was broken too. The customer service was awful!
1 nacht verbleven in maart 2024

6/10 – Redelijk

richard

Zakenreiziger
Positief: Netheid, personeel en service
No coffee service/pot in the room. Breakfast was negligible and consisted of some cheap pastries and cereal. There's really not much to it. Other than that it served it's purpose. Bed was comfortable, room was clean. I would have put a do not disturb sign on my door as I normally due when I'm out of room, but there was none there to place. Key cards stopped working after the first day and desk said it was happening very frequently (just had to have him reset, despite keeping them well away from my phone). Overall it served it's purpose if you want to save some $ and get a place to sleep.
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Daintry

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty

8/10 – Goed

yefry yohel

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Excelente service good hotel
1 nacht verbleven in maart 2024

4/10 – Matig

John

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Only stayed one night had an emergency and had to check out early. Didn't get a refund or even partial. Wasn't pleased at all
3 nachten verbleven in februari 2024

8/10 – Goed

Letisha

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Ryan

3 nachten verbleven in maart 2024

8/10 – Goed

Wendy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
To close to the highway not their fault mine
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Demitra

3 nachten verbleven in februari 2024

10/10 – Uitstekend

Toni

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024

6/10 – Redelijk

VICTOR

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
Website said breakfast was included and it was just cereal and toast. Website should have said continental breakfast and I would not have chosen this hotel
2 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Sarah, Cordova

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in was horrible. Super 8 did not have our reservation and the employee said we are full and I dont see your reservation. It took 20 minutes to finally find our reservation and then he put us in an occupied room which startled the occupant. The front desk emplyee finally found a smoking room eith ashtrays though we asked for nonsmoking. He also did not put us in a king sized bed room but one with double beds. The front desk clerk never took responsibility for anything.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Natasha, Iowa

Reisde met familie
Positief: Netheid, personeel en service
Always friendly staff!
2 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Chen

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty. No hot water, not even warm. Bathtub had no drainage. Dead bed bugs in the room. Guy who checked me in was very unprofessional, to put it nicely.
1 nacht verbleven in februari 2024

8/10 – Goed

quentin

Reisde met partner
Here for one night for an appointment
1 nacht verbleven in februari 2024

10/10 – Uitstekend

George

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the rooms
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Ramon

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Juan Antonio

1 nacht verbleven in januari 2024

8/10 – Goed

Kwee

1 nacht verbleven in januari 2024

4/10 – Matig

Miasha

2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Chennel

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Ramzy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024