Details aan de buitenkant

Beoordelingen van Millennium Hotel Broadway Times Square

4 out of 5
Millennium Hotel Broadway Times Square
145 W 44th St, New York, NY

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 2281 van 6236 beoordelingen" "
Gastenscore: 8 - Goed. 1439 van 6236 beoordelingen" "
Gastenscore: 6 - Redelijk. 1019 van 6236 beoordelingen" "
Gastenscore: 4 - Matig. 744 van 6236 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 753 van 6236 beoordelingen" "

7,2/10

Netheid

8,0/10

Personeel en service

6,6/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Manuel

Positief: Netheid, personeel en service
5 nachten verbleven in april 2023
Reactie van Customer Service op 24 mei 2023
We appreciate your lovely rating, Manuel!The satisfaction of our guests is important to us so we can't wait to see you back again at Millennium Broadway Times Square soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

8/10 – Goed

Carolina Hendrika

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Uitstekende locatie, niet het allernieuwste en hipste maar het voldoet prima. Schoon, behulpzaam.
5 nachten verbleven in augustus 2022
Reactie van Customer Service op 31 aug 2022
Bedankt voor de fantastische recensie, Carolina!We zijn blij dat je zo genoten hebt van je tijd bij ons op Millennium Broadway Times Square! We geven veel om het geluk en de tevredenheid van onze gasten, dus het is uitstekend dat u onze toplocatie op prijs stelt. We houden ervan om onze gasten te zien profiteren van onze nabijheid tot zoveel prachtige attracties.We kijken ernaar uit u binnenkort weer te mogen verwelkomen!

8/10 – Goed

Erikjan

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Prettig hotel. Ruim goed gesitueerd bij de kermis die Times Square is.Heel vriendelijke receptie.
2 nachten verbleven in juni 2022
Reactie van Customer Service op 23 jun 2022
Bedankt voor de 4/5 beoordeling, Erikjan! Het is fantastisch dat je tijd op het Millennium Broadway Times Square zo geweldig was! We zijn blij dat je onze ruime kamers, locatie en team zo waardeert. We streven ernaar om u tevreden te stellen en uw feedback laat ons weten dat we ons werk doen! We streven naar uitmuntendheid, dus we kijken ernaar uit u binnenkort weer te mogen verwelkomen, zodat we een nog betere ervaring met u kunnen delen. Laat ons, gezien uw beoordeling, weten hoe we uw volgende bezoek perfect kunnen maken!

8/10 – Goed

Jonathan, Temse

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Ouder hotel. Kamers mogen stilaan gerenoveerd worden.
7 nachten verbleven in april 2022
Reactie van Customer Service op 30 apr 2022
Bedankt voor de mooie beoordeling, Jonathan! We werken altijd heel hard om al onze gasten hoogwaardige ervaringen te bieden. We stellen het op prijs dat u genoten heeft van uw algehele verblijf, maar we zijn teleurgesteld om te horen dat we meer voor u hadden kunnen doen. We zullen uw feedback in de toekomst met ons team delen. We kijken ernaar uit om binnenkort een nog betere ervaring met u te delen! Heb een mooie dag!

6/10 – Redelijk

Fernando

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Needs renovation
1 nacht verbleven in april 2024

10/10 – Uitstekend

Faith

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2nd time i have stayed at Millennium abd i will def stay a 3rd time!
3 nachten verbleven in april 2024
Reactie van Customer Service op 1 mei 2024
Faith, it's wonderful to hear that you had a fantastic second stay at the Millennium Broadway Times Square. We greatly appreciate your loyalty and are thrilled to know we will have the pleasure of hosting you for a third time. Until then, safe travels!

4/10 – Matig

Lucia

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ho prenotato una stanza con 2 letti matrimoniali, invece ho trovato un letto e un divano letto. Per due giorni non hanno rifatto il divanoletto. C erano delle molliche sul tavolo che non sono mai state pulite cosi come il pavimento. Un giorno non hanno nemmeno buttato la spazzatura. Insomma la zona top ma l albergo decisamente non all altezza del prezzo e delle.aspetttive
6 nachten verbleven in april 2024
Reactie van Customer Service op 1 mei 2024
Lucia, ti ringraziamo per aver dedicato del tempo a condividere le tue sincere osservazioni. È deplorevole che la tua esperienza relativa alla configurazione della camera e ai servizi di pulizia non abbia soddisfatto le tue aspettative. Ci sforziamo continuamente di fornire alloggi di prim'ordine, quindi il tuo feedback è prezioso per il nostro obiettivo di migliorare la soddisfazione degli ospiti. Tieni presente che la tua recente visita non riflette i nostri consueti standard di cura e attenzione ai dettagli. Ci auguriamo di avere un'altra opportunità per migliorare la tua impressione in futuro.

6/10 – Redelijk

Marilyn

Reisde met partner
Negatief: Netheid, voorzieningen
Loved my stay and the view from my room
2 nachten verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Marilyn, it's fantastic to hear that you enjoyed your stay at Millennium Broadway Times Square and appreciated the view from your room. We're pleased you had such a pleasant experience and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Breanna-Mae

Positief: Netheid
5 nachten verbleven in maart 2024

4/10 – Matig

jennifer

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No microwave, the room wasn’t clean, and the staff wasn’t helpful at all.
4 nachten verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Jennifer, we sincerely regret to hear about the inconvenience you experienced regarding room amenities and cleanliness. Our team members strive to provide the best service and it is disappointing to learn that we fell short during your visit. We appreciate your feedback and assure you efforts are underway to improve our guest experience.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great price and convenient location
1 nacht verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
John, it's wonderful to learn you found the Millennium Broadway Times Square well-located and good value. Your satisfaction is very important to us. We hope to welcome you back to our hotel in future visits to New York!

10/10 – Uitstekend

Kimberley, Clearfield

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I am very pleased as well as highly impressed with the Staff on all levels. I arrived in New York Coty very early because of my flight. I understood that check in was not until four so I walked around the city. When I seen the room I was completely in awe. I was on Floor 59 and I could see the lights at night as well S the activities. I will definitely visit again in the future and will book with the same hotel. On a scale of 1-10.. I would give them a 20
1 nacht verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Kimberley, it's wonderful to hear how much your stay at the Millennium Broadway Times Square exceeded expectations. It's lovely that you admired your fantastic view from the 59th floor. Our team members are delighted to know they were able to make your early arrival comfortable. We look forward to welcoming you back on your next visit.

10/10 – Uitstekend

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
!
3 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Thank you for the wonderful rating, George!It's fantastic you enjoyed your time at Millennium Broadway Times Square so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 – Uitstekend

Jazmine

2 nachten verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Jazmine, it's fantastic to hear that you enjoyed your stay at the Millennium Broadway Times Square. We are thrilled to have left a positive impression. Thank you for your five-star rating, and we anticipate welcoming you back again soon.

10/10 – Uitstekend

Christopher

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient
2 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Christopher, it's wonderful to learn you appreciated the convenience of the Millennium Broadway Times Square. We appreciate your kind mention of this hotel feature. We look forward to welcoming you back for another enjoyable stay.

10/10 – Uitstekend

Amandine

Reisde met partner
Positief: Personeel en service
Super emplacement, literie confortable. Seul bémol hôtel un peu vieillissant, meubles usés, moquette tachée…
7 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Amandine, merci d'avoir choisi Millennium Broadway Times Square pour votre séjour. Nous sommes ravis de savoir que vous avez apprécié notre emplacement privilégié et notre literie confortable. Concernant votre commentaire sur la décoration, nous améliorons et mettons à jour continuellement divers aspects de notre hôtel. Nous espérons vous accueillir à nouveau dans le futur pour découvrir par vous-même nos améliorations.

10/10 – Uitstekend

Chancia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vert Nice Hugh recommend
5 nachten verbleven in april 2024
Reactie van Customer Service op 28 apr 2024
Chancia, such feedback warms our hearts! We're delighted to see you enjoyed your stay at the Millennium Broadway Times Square and appreciate the high recommendation. We can't wait to welcome you back for another wonderful experience!

6/10 – Redelijk

Reece

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen
This hotel is in the heart of time square and you can easily walk to most places. The views from the corner room were okay. However, the facilities were less than average, the shower drain was quite slow, the sink was also very slow to drain, the carpet was stained, along with the walls. But, the lobby was nice. It is one of the cheaper hotels in the area, so I guess with that being said it was average for the cost in the area.
3 nachten verbleven in april 2024
Reactie van Customer Service op 26 apr 2024
Reece, we're glad you found our location advantageous for exploring, and enjoyed our well-maintained lobby. Regarding your concerns about certain aspects of the room condition, your feedback helps us identify areas for improvement. Please know, we always strive to offer guest rooms that are comfortable and up to standards. We appreciate your understanding, and hope you consider us for another stay.

6/10 – Redelijk

julio c

Positief: Personeel en service
Lil out dated
2 nachten verbleven in april 2024
Reactie van Customer Service op 26 apr 2024
Julio, thank you for sharing your feedback. We understand your perspective regarding our aesthetic and appreciate your observation. It's opportunities like these we value to continuously improve our guest experience. Thank you for bringing this to our attention. We hope for another chance to better serve you in the future.

8/10 – Goed

Brendon

Reisde met familie en kleine kinderen
Negatief: Netheid
Window opened in room but had to have maintenance come close with a wrench, was very dirty under bed out casings/ stains. Shower curtain did not fit properly and basically flooded bathroom while showering. The upgraded city view was not worth it.
3 nachten verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Brendon, thank you for your feedback. We regret you experienced issues with the window and cleanliness, our team members will work on these points for improvement. We're sorry about the bathroom condition and your view not meeting expectations. We continually strive to ensure our guests have a pleasing stay and we value your insights in this endeavor. We hope to have the opportunity to better serve you in the future.

6/10 – Redelijk

Anna

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms need a complete renovation. We walked into broken cabinet and the bathroom was horrible. Mold/mildew, rust, peeling corners. Tile nasty. But location was 5 stars.
4 nachten verbleven in april 2024
Reactie van Customer Service op 25 apr 2024
Anna, thank you for taking the time to leave feedback. It's apparent some aspects of your stay didn't meet expectations, particularly regarding the condition of the room and bathroom. Please know that continuous improvements to our facilities are a priority and your comments will be put into consideration. We're glad to hear you appreciated our strategic location and hope it enhanced your experience in the city.

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service
4 nachten verbleven in april 2024
Reactie van Customer Service op 25 apr 2024
Patricia, it's wonderful to hear that your experience at the Millennium Broadway Times Square was great, even without the specifics. In the future, feel free to share any detail you'd like. We value all feedback! Looking forward to welcoming you back soon.

8/10 – Goed

Rita Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Customer Service op 25 apr 2024
Rita, thank you for sharing your experience at the Millennium Broadway Times Square. We're pleased to see your 4-star review and would love to welcome you back in the future. Please do not hesitate to let us know if there is anything we can do to make your next stay even more enjoyable.

6/10 – Redelijk

Yalda

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Customer Service op 25 apr 2024
Yalda, it seems from your rating that your recent stay didn't fully meet your expectations. We would appreciate hearing more about your experience to understand how we could make your next visit more enjoyable. We aim to create a satisfying experience for all our guests, and your comments are essential to achieving that goal.

6/10 – Redelijk

Monica

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
La atención del personal es muy buena. Las habitaciones están demasiado deterioradas.
1 nacht verbleven in april 2024
Reactie van Customer Service op 23 apr 2024
Mónica, agradecemos tus comentarios. Es maravilloso saber acerca de la excelente atención que recibió por parte de los miembros de nuestro equipo. En cuanto a sus comentarios sobre nuestras habitaciones, nos esforzamos continuamente por mejorar la experiencia de nuestros huéspedes y sus comentarios son invaluables en este proceso. Esperamos que considere brindarnos otra oportunidad de servirle mejor en el futuro.

2/10 – Ontzettend slecht

Meriem

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was very noisy I can heat the elevator all night, the service is bad I want check out the girl tell me the computer was down I ask for my receipt I didn’t receive it and for the deposit supposed to be 100$ they charge me 300$ and they don’t know when they will return it because I didn’t receive any email off my stay so this hotel is disappointed for high price
3 nachten verbleven in april 2024
Reactie van Customer Service op 25 apr 2024
We are truly sorry for the experience you have received. We would like to directly speak to you about. Please email the front office at BroadwayFOMs.US@MILLENNIUMHOTELS.COM As we would like to assist you.

10/10 – Uitstekend

asim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff
1 nacht verbleven in februari 2024
Reactie van Customer Service op 23 apr 2024
Asim, it's wonderful to learn that you found our colleagues at Millennium Broadway Times Square to be cordial. We appreciate your positive feedback and hope to host you again in the future.

8/10 – Goed

Petra

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Beste Location, direkt am Timessquare. Neben der Tür direkt ein Starbucks und verschiedene Einkaufsmöglichkeiten. Der Standort ist wirklich perfekt. Wir haben zuerst ein Zimmer im 18. Stock mit Balldrop View bekommen. Das war total dunkel und der Ausblick war Katastrophe, man hat vor dem Fenster eine Art Beton-Balkon gehabt und dort lag nur dreck. Auf Nachfrage hin konnten wir dann noch kostenlos auf den 32. Stock wechseln. Das Zimmer war deutlich besser, aber die Aussicht war auch nicht überragend. Wir buchten ein Premier-Doppel Zimmer und es war ehrlicherweise alles andere als Premier. Betten waren sehr gut, das war's aber auch. Teilweise dreckig, Bad sehr heruntergekommen, Duschen in Badewanne ist ja noch okay, aber ohne vernünftigen Vorhang wird einfach alles nass und die Duscharmatur hing schon halb von der Wand. Mehrere Schubladen waren defekt und es gibt keine EU-Steckdosen, auch keine Adapter an der Rezeption. Die Minibar war leer. Es gab keinen Wasserkocher, keinen Tee oder Kaffee. Und das obwohl wir 34$ am Tag vor Ort extra für diese "Angenehmlichkeiten" bezahlen MUSSTEN. WLAN war oft überlastet oder man zahlt 20$ pro Tag. Fernseher war okay, hatte zum Glück Netflix. Insgesamt ist das Hotel in Ordnung, Zimmer haben schlechte Ausstattung und es ist gar nicht so günstig wie man denkt, durch die 34$ am Tag extra. Dafür ist der Standort perfekt.
12 nachten verbleven in april 2024
Reactie van Customer Service op 23 apr 2024
Petra, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr ausführliches Feedback mitzuteilen. Es ist wunderbar zu wissen, dass die Lage des Millennium Broadway Times Square zu Ihrem Vergnügen beigetragen hat. Wir freuen uns auch zu hören, dass unsere Bettwäsche Sie zufrieden gestellt hat.Es tut uns jedoch leid, von Ihren Bedenken zu hören. Obwohl wir uns bemühen, unsere Zimmer in einem guten Zustand zu halten, haben wir während Ihres Aufenthalts anscheinend die Erwartungen in Bezug auf Sauberkeit und allgemeine Instandhaltung verfehlt. Seien Sie versichert, wir nehmen Ihre Kommentare zu den Zimmerbedingungen und -einrichtungen ernst und werden uns bemühen, diesen Aspekt zu verbessern.Wir nehmen auch Ihre Anmerkungen zu den Kosten für zusätzliche Annehmlichkeiten zur Kenntnis. Ihre Zufriedenheit ist uns wichtig und wir versichern Ihnen, dass wir Ihren Input in unseren Bemühungen berücksichtigen werden, das Gästeerlebnis kontinuierlich zu verbessern. Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen und Ihnen einen noch schöneren Aufenthalt zu bereiten.

4/10 – Matig

Cynthia

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are falling apart but the lobby is in good shape. Good stop to be close to Times Square and walking distance to the main attractions of NYC just don’t expect much of the rooms.
Reactie van Customer Service op 22 apr 2024
Cynthia, it's disheartening to hear that your stay didn't quite meet your expectations, particularly with regard to the room condition. We appreciate your kind words regarding our prime location and well-kept lobby. Please know our team is continually focused on maintaining our facilities and updating our amenities to provide the best for our guests. We hope to have an opportunity in the future to show this dedication.

10/10 – Uitstekend

David

Positief: Staat van de accommodatie en faciliteiten
Good place
2 nachten verbleven in april 2024
Reactie van Customer Service op 21 apr 2024
David, it's terrific to hear that you found Millennium Broadway Times Square to be a satisfactory choice. We're pleased you valued your stay with us and we look forward to welcoming you back in the future. Safe travels!

10/10 – Uitstekend

Grace

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome location!!! Very close to all amenities and tourist areas. Staff are wonderful. Great experience
2 nachten verbleven in april 2024
Reactie van Customer Service op 21 apr 2024
Grace, it's heartening to hear your positive sentiments about your visit to the Millennium Broadway Times Square. Indeed, the convenience of our locality, close to numerous attractions, often proves beneficial for our guests. It's also wonderful to know that our team members added to your enjoyable experience. Your feedback serves as a motivator for us to maintain our high standards. Thank you for choosing us and we eagerly anticipate your next visit.

10/10 – Uitstekend

Prakash

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The views
1 nacht verbleven in april 2024
Reactie van Customer Service op 21 apr 2024
Prakash, thank you for this brief but impactful review. Everyone at Millennium Broadway Times Square agrees that our vistas truly are remarkable! We're glad you appreciated them and look forward to your return.

2/10 – Ontzettend slecht

Jillian

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Service op 22 apr 2024
Thank you for sharing your feedback, Jillian.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

10/10 – Uitstekend

Jessica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect central location to Broadway shows and dining.
1 nacht verbleven in april 2024
Reactie van Customer Service op 20 apr 2024
Jessica, we're thrilled to hear that you enjoyed your stay at the Millennium Broadway Times Square. Our prime location is certainly a favorite feature among guests. We hope to welcome you back soon!

2/10 – Ontzettend slecht

Mohammad

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff are awful also room and bathroom was dirty
1 nacht verbleven in april 2024
Reactie van Customer Service op 19 apr 2024
Mohammad, it's disheartening to hear about your less than satisfactory stay. Our aim is to provide an immaculate setting for our guests, so hearing about uncleanliness in both the room and bathroom disappoints us. Additionally, it's regrettable you did not receive the top-tier service we strive for. We will ensure these concerns are addressed and improvements are made. Your feedback plays a crucial role in this process. Thank you.

8/10 – Goed

John

Positief: Personeel en service
2 nachten verbleven in april 2024
Reactie van Customer Service op 20 apr 2024
Thank you for this lovely rating, John!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Millennium Broadway Times Square. We'd like to share an even better experience with you soon.

10/10 – Uitstekend

Anxhel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in april 2024
Reactie van Customer Service op 18 apr 2024
Anxhel, it's wonderful to hear you enjoyed your stay at the Millennium Broadway Times Square. We strive to provide a pleasant experience for all guests. Hope to see you again in the future!

2/10 – Ontzettend slecht

MARIA JOSE

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Customer Service op 18 apr 2024
Maria Jose, it appears your stay did not meet your expectations, and for that, we apologize. Nothing is more important to us than ensuring our guests experience a memorable and gratifying stay. It would help us to learn about any specific issues that led to your score. We hope to have an opportunity to better serve you in the future.

6/10 – Redelijk

Soha

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Property well located, easy walk to all main attractions in this area. However, if you just want a place to sleep and be on the move at a good price, than it’s ok. But if you want to enjoy a beautiful hotel, extra clean rooms and smell good linens than this will disappoint. So it really depends on what you are looking for. I turned a blind eye on lots of things, we were on a quick in and out and on the go so it was ok but would definitely not go back nor recommend.
2 nachten verbleven in april 2024
Reactie van Customer Service op 17 apr 2024
Soha, thank you for taking the time to leave a review. We're pleased to hear that you found our location convenient. It's a shame, though, that other aspects of your stay didn't meet your expectations. While we strive to provide a satisfactory experience for all, we understand the importance of room cleanliness and linens being fresh. We'll certainly take your feedback into consideration as we continuously aim to enhance our guest experience. It's unfortunate that you wouldn't choose to stay with us again, but we appreciate your input and your views will help us in our ongoing efforts to improve.

10/10 – Uitstekend

YANIAT

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
❤️❤️❤️❤️
3 nachten verbleven in april 2024
Reactie van Customer Service op 16 apr 2024
YANIAT, we're delighted to hear that you had such a wonderful experience at Millennium Broadway Times Square! Your positive energy is truly infectious. We're looking forward to welcoming you back in the near future.

10/10 – Uitstekend

Heather

Positief: Netheid
2 nachten verbleven in april 2024
Reactie van Customer Service op 16 apr 2024
Heather, thank you for this fantastic score! We're thrilled that your experience at the Millennium Broadway Times Square stood at a top tier. We hope to see you again in the near future.

10/10 – Uitstekend

Junior

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really nice place I was upgraded to a bigger suit same price. Really good place to stay.
1 nacht verbleven in april 2024
Reactie van Customer Service op 14 apr 2024
Junior, it's delightful to know you enjoyed your stay at Millennium Broadway Times Square. We're thrilled you appreciated the room upgrade at no extra cost. Thank you for considering us a great place to stay. We hope to have the pleasure of welcoming you back in the future.

8/10 – Goed

MANUEL

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Customer Service op 13 apr 2024
We appreciate you sharing this positive rating, Manuel!The comfort of our guests is important to us so we can't wait to see you back again at Millennium Broadway Times Square. We want to share an even more enjoyable experience with you next time.

6/10 – Redelijk

Barry

Reisde met familie
Hotel very tired, wifi reception poor and no fridge in the room
5 nachten verbleven in april 2024
Reactie van Customer Service op 13 apr 2024
Barry, thank you for your feedback. It's regrettable to hear that certain features did not meet your expectations, including the Wi-Fi connectivity and in-room amenities. We continuously aim to improve our facilities and services. Your comments will be valuable in guiding our future enhancements.

4/10 – Matig

Valerie

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Service op 13 apr 2024
We appreciate you sharing your concerns with us, Valerie.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 – Uitstekend

Mainika

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
location! location! amazing location. clean room, nice staff and the location is impeccable.
3 nachten verbleven in april 2024
Reactie van Customer Service op 12 apr 2024
Mainika, thank you for sharing your wonderful experience at Millennium Broadway Times Square. We're thrilled that our prime location impressed you and that you found our accommodations to be spotless. It's heartening to hear that our team members were helpful and pleasant. We'd be delighted to welcome you back on your next visit to the city.

10/10 – Uitstekend

Marie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
10/10
2 nachten verbleven in april 2024
Reactie van Customer Service op 12 apr 2024
Marie, it's wonderful to hear that your stay at the Millennium Broadway Times Square was nothing short of impeccable. All of our team members appreciate your high rating and we hope we can deliver another exemplary experience on your next visit.

8/10 – Goed

Scott

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a very convenient hotel near Times Square and Rockefeller Center and subway lines. It's an older property but kept up very well. All the employees we dealt with were great.
4 nachten verbleven in april 2024
Reactie van Customer Service op 12 apr 2024
Scott, thank you for your kind words. We're delighted to hear that the strategic location of Millennium Broadway Times Square added to the convenience of your stay. Our team takes great pride in maintaining the character of our hotel, and we're thrilled to hear you appreciated their efforts. Also, our team members are always thrilled when they're able to contribute positively to a guest's experience. We hope to see you again on your next trip to the city.

4/10 – Matig

Dellarese

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We had so many issues with this hotel. I'll start with the good. Staff and Location were excellent. Now the bad, toilet leaked horribly in both rooms. In one is soaked the carpet and we had to switch. In the other, engineering was able to repair mostly with minor leaks after. When you took hot showers the walls around the toilet and other areas 'sweat' and you couldn't touch any. We also had an unexplained leak in one of the window sills. Out TV stopped working and engineering had to come in for about an hour and fix. After that, my hubby would duplicate the process when it conched out. The AC stopped working at random times and the room became a sweat box. We adjusted temperature, settings etc but nothing worked. We got tired of calling engineering and had to open a window (27th floor) to let in the freezing 40 - 49 degree weather to survive. We also were leaving a hot room sweaty to go into a freezing NYC temp. This made us sick and Im stilll nursing that cold a week later. I expected better from a 4star hotel. I could forgive it being outdated, limited (1) outlet, etc but this was a horrible experience. I think the location of this hotel is its saving grace.
5 nachten verbleven in april 2024
Reactie van Customer Service op 11 apr 2024
Hello Dellarese,We are truly sorry for the experience you have received. We would like for you to reach out to us so we can investigate this matter further and make things right. We hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.

6/10 – Redelijk

Candrea, Pembroke

Reisde met partner
Great location!
2 nachten verbleven in april 2024