The hotel is in an ideal spot. The guys at the door and the bellhop are all so fabulous, friendly, and super helpful. That's where the good parts end. During peak tourist season where people constantly leave their bags to explore, why would they only assign one bellhop (who, by the way, works super hard to get the line moving with a smile on this face)? The front desk didn't have any sense of urgency. The room is ok. The fridge did NOT keep temperature at all - it was as if it was in its lowest setting. A drawer handle was broken, there's accumulating dust in the bathroom vent, and there are two different types and sizes of bath towels. Good thing I was busy exploring so I didn't stay too long in the room, except to sleep and shower, but some basic maintenance would come in very useful.