Voorkant van accommodatie
Beschikbaarheid controleren

Beoordelingen van Club Quarters, Times Square - Midtown

4 out of 5
Club Quarters, Times Square - Midtown
40 W 45th St, New York, NY

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 1459 van 2600 beoordelingen" "
Gastenscore: 8 - Goed. 698 van 2600 beoordelingen" "
Gastenscore: 6 - Redelijk. 226 van 2600 beoordelingen" "
Gastenscore: 4 - Matig. 118 van 2600 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 99 van 2600 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Ivory G. op 26 apr 2024
Dear Valerie, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 – Goed

Merinda Sharine Elaine

Reisde met familie
Positief: Netheid, personeel en service
Het hotel is om de hoek van de metros bryant park/42nd, 5th av, 47-50 rockerfeller. Times Square is 2 blokken lopen (8min). 5 av is aan het eind van de straat. Veel eetgelegenheden en winkels in de omgeving. De Newark airport express stopt voor Bryant Park dus ideaal als je op Newark vliegt. Personeel checkte ons snel in via de self-checkin. Kamer was prima te doen voor twee personen, creatief zijn met hoe je de koffers plaatst. Alles is er wat je nodig hebt. Douche heeft een zeer goede druk. Wc spoelt extreem krachtig door (ook als de buren doorspoelen hoor je dit). Bed is goed. Er is geen ontbijt aanwezig in het hotel. Na uitchecken kun je gratis je koffer achterlaten. Beneden kun je in de lounge gratis koffie,thee water halen. Prima geregeld allemaal!
4 nachten verbleven in april 2024
Reactie van Joel Pichardo op 23 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

8/10 – Goed

Martijn

Reisde met familie
The location was excellent. Fifth avenue, Bryant Park, Central Park and Times Square at walking distance. Hotel is a bit outdated but still fine and entrance, bar and restaurant are still very decent.
3 nachten verbleven in november 2023
Reactie van Ivory op 5 dec 2023
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 – Goed

Hendrik

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Decent hotel, fantastic location
3 nachten verbleven in september 2022
Reactie van Ivory G. op 12 okt 2022
Dear Hendrik, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown! All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 – Goed

Nicolas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, room was simple but clean and with AC near the bed. Free water cooler down the hall near the elevator. Easy self check-in and check-out (there's a hotel occupancy tax to be paid when leaving). They will hold your bags for you.
10 nachten verbleven in juli 2022
Reactie van Ivory G. op 5 aug 2022
Dear Nicolas, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown! All The Best, Ivory G. Guest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2021
Reactie van Ivory M. op 11 jun 2021
Dear Anonymous, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown! All The Best, Ivory M Guest Experience Manager

6/10 – Redelijk

Fernando

Reisde met partner
Positief: Netheid, personeel en service
Bar closed
2 nachten verbleven in april 2024

8/10 – Goed

Jack J

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
While the property itself could use a freshen up, the staff go the extra distance in providing a terrific experience. I had a hiccup while checking in and the staff went out of their way to make sure the rest of my stay was great. The suite had a smaller bathroom than expected but very spacious sitting and working area, which I wanted. Overall a great experience and I would stay there again.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Catherine

Reisde met partner
Positief: Netheid, personeel en service
Lovely staff! Clean spacious rooms. Fantastic location.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Lori

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was located in a great location on 45th St W between 5th and 6th. The check in was quick and seamless, and so was the check out. I loved that you could check your bags at the front desk on arrival and departure to allow for more sight seeing. Our room was on the 7th floor and was located in a quiet location. You could not hear any street or hallway noise which was a plus for me. Would definitely stay there again.
2 nachten verbleven in april 2024
Reactie van Joel Pichardo op 30 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

6/10 – Redelijk

Catherine

Positief: Netheid, personeel en service
Although well situated in the Times Square area, this is a pleasant boutique hotel, but the rooms are small, the beds are not queen but doubles, and there is no breakfast. Nice for a short stay, and the front desk people were nice and efficient.
2 nachten verbleven in april 2024
Reactie van Joel Pichardo op 30 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

8/10 – Goed

Francis

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Ttes bien positionné à 5 minutes de Time Square et du Rockerfeller center
3 nachten verbleven in april 2024
Reactie van Joel Pichardo op 30 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

2/10 – Ontzettend slecht

Alondra

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
El servicio personal tiene que mejorar
1 nacht verbleven in april 2024
Reactie van Joel Pichardo op 30 apr 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our ongoing efforts to improve our service standards. I apologize that we failed to meet your expectations on this occasion. Your comments have been shared with the appropriate departments so that they may be addressed and focus on our ongoing efforts to make improvements. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown.Yours sincerely,Joel PichardoSenior Guest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Joel Pichardo op 30 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

6/10 – Redelijk

Iamyour

Positief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Joel Pichardo op 30 apr 2024
Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated, and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!With best regards,Joel PichardoGuest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

sharon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Joanne at the front desk was phenomenal. Very personable!! Great location. Would stay again.
1 nacht verbleven in april 2024
Reactie van Joel Pichardo op 30 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, friendly staff
2 nachten verbleven in april 2024
Reactie van Joel Pichardo op 30 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

6/10 – Redelijk

Katarina, Arlington

Reisde met partner
Positief: Netheid, personeel en service
Rooms could use some renovation but all amenities were found to be in a working condition. Front desk staff - Joanne - was fantastic. Super friendly and helpful. Always happy to answer questions or otherwise assist.
3 nachten verbleven in april 2024
Reactie van Joel Pichardo op 30 apr 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our ongoing efforts to improve our service standards. I apologize that we failed to meet your expectations on this occasion. Your comments have been shared with the appropriate departments so that they may be addressed and focus on our ongoing efforts to make improvements. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown.Yours sincerely,Joel PichardoSenior Guest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

Marc

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location! Very close to Broadway theaters!
1 nacht verbleven in april 2024
Reactie van Joel Pichardo op 30 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

mary ellen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, clean rooms, nice hot water, comfy beds. Walkable to subway and Time Square. Very friendly, helpful staff. Great bar in their lounge area with happy hour 4-6, awesome bartender. We felt safe, pretty quiet except trash pickup time. Will stay again.
3 nachten verbleven in april 2024
Reactie van Joel Pichardo op 30 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

Raymond

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Joel Pichardo op 30 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

4/10 – Matig

Tori

Smelled terrible
2 nachten verbleven in februari 2024
Reactie van Joel Pichardo op 30 apr 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our ongoing efforts to improve our service standards. I apologize that we failed to meet your expectations on this occasion. Your comments have been shared with the appropriate departments so that they may be addressed and focus on our ongoing efforts to make improvements. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown.Yours sincerely,Joel PichardoSenior Guest Experience ManagerClub Quarters Hotel

8/10 – Goed

Janice

Reisde met familie
Positief: Personeel en service
The room and bathroom were clean and well appointed. Especially liked that there were large sized body lotion and shampoo. Large lounge in the main lobby with great bar. Felt very safe and secure in the area which was very close to Times Square. Excellent staff especially Joanne and Justin. Thanks for making our stay in New York an amazing one!
3 nachten verbleven in april 2024
Reactie van Ivory G. op 26 apr 2024
Dear Janice, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

Carlsen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Very kind desk workers. Easy to go any where in New York
5 nachten verbleven in februari 2024
Reactie van Ivory G. op 26 apr 2024
Dear Carlsen, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

Shimrit

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful place. Prime location, close to everything. Stuff was super nice and helpful. I will definitely come back
8 nachten verbleven in maart 2024
Reactie van Ivory G. op 26 apr 2024
Dear Shimrit, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 – Goed

William

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Customer service at the front desk was amazing! Got us all checked in and taken care of and even gave us good recommendations on places to visit while we were in town.
3 nachten verbleven in april 2024
Reactie van Ivory G. op 26 apr 2024
Dear William, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

2/10 – Ontzettend slecht

Karen, Houston

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a horrible hotel. Do not stay here
3 nachten verbleven in april 2024
Reactie van Joel Pichardo op 26 apr 2024
Dear Karen, Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!With best regards,Joel PichardoSenior Guest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

Ekaterina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was excellent!
3 nachten verbleven in april 2024
Reactie van Ivory G. op 26 apr 2024
Dear Ekaterina, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

Isamar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are sweet friendly and excellent I like that it is close to 42 and it very clean
3 nachten verbleven in april 2024
Reactie van Joel Pichardo op 23 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

8/10 – Goed

Tami

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We enjoyed our stay
1 nacht verbleven in maart 2024
Reactie van Joel Pichardo op 23 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

Elsie Ann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First time daughter and I going to New York. Loved how everything was within walking distance. Never needed transportation. Would stay here again.
4 nachten verbleven in april 2024
Reactie van Joel Pichardo op 23 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

Abraham

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente
1 nacht verbleven in april 2024
Reactie van Joel Pichardo op 23 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, nice location, awesome staff! Joanne was incredible! 💚👒
1 nacht verbleven in april 2024
Reactie van Joel Pichardo op 23 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

8/10 – Goed

Jill

Reisde met familie
Positief: Netheid, personeel en service
The property is located right in the heart of the Theatre district with Broadway right on the doorstep. The Hotel is set just off the extremely busy Broadway and makes it idea for those wanting a central location without all the noise! The staff were lovely and very helpful, but some of the areas and facilities within the hotel are quite dated and a bit shabby.
3 nachten verbleven in april 2024
Reactie van Joel Pichardo op 23 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

becca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a great weekend stay! Close to everything you’ll need for your stay!
3 nachten verbleven in april 2024
Reactie van Joel Pichardo op 16 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hote

10/10 – Uitstekend

Ani, Toronto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was our first time in NYC and i couldnt have asked for a better trip. Club quarters times square staff are amazing, helpful, friendly. We felt like we were staying with friends, they are quick to help with questions, and so so so nice. This hotel has the perfect location, 3 min walk to the heart of times square. Great local bars with awesome food near by. Shopping on 5th was also a 3 min walk but in the other direction. Felt safe the whole time. We landed at about 10 am friday morning and took the AirTran then the subway from JFK to our hotel, our room wasnt ready yet but they kept our luggage while we started touring NYC. I would definitely stay there again. Thank you CQ!!!!
3 nachten verbleven in april 2024
Reactie van Joel Pichardo op 16 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hote

2/10 – Ontzettend slecht

Cassandra

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I had someone else key into my room. I felt unsafe and did not want to stay there.
1 nacht verbleven in april 2024
Reactie van Joel Pichardo op 16 apr 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our ongoing efforts to improve our service standards. I apologize that we failed to meet your expectations on this occasion. Your comments have been shared with the appropriate departments so that they may be addressed and focus on our ongoing efforts to make improvements. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown.Yours sincerely,Joel PichardoSenior Guest Experience ManagerClub Quarters Hotel

8/10 – Goed

Christian

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient location
3 nachten verbleven in april 2024
Reactie van Ivory G. op 15 apr 2024
Dear Christian, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

Adolfo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay. The room felt a little smaller than it looked in the pictures but it was a comfortable and clean room. Staff is very friendly and helpful. Location is perfect it’s about a 10min walk to several places. Like grand central station, time square, Rockefeller center, Central Park, Bryant park. We booked one of the tour buses and only got on once since we could just walk everywhere. 5th Avenue right around the corner for shopping.
3 nachten verbleven in april 2024
Reactie van Ivory G. op 15 apr 2024
Dear Adolfo, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

Karin

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient lobby. Posibility to sit and talk, eat and play games in the lobby or dining room. Tea, coffee and water to drink at any time Timeless indoor environment in the public areas.
4 nachten verbleven in april 2024
Reactie van Ivory G. op 15 apr 2024
Dear Karin, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

Frederick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Homeless on the street (although that seems to apply to most of Manhattan these days.)
1 nacht verbleven in april 2024
Reactie van Ivory G. op 15 apr 2024
Dear Frederick, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

4/10 – Matig

jingzhen

The location and the hotel itself is nice. However, due to the possible construction next door, very noisy at night till early morning. Could not sleep well
4 nachten verbleven in april 2024
Reactie van Joel Pichardo op 15 apr 2024
Dear Jingzhen, Thank you for taking the time to complete our survey. Your feedback is essential in our ongoing efforts to improve our service standards. I apologize that we failed to meet your expectations on this occasion. Your comments have been shared with the appropriate departments so that they may be addressed and focus our ongoing efforts to make improvements. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown.Yours sincerely,Joel PichardoSenior Guest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

stefania

2 nachten verbleven in april 2024

8/10 – Goed

Willy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Ivory G. op 15 apr 2024
Dear Willy, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

6/10 – Redelijk

Matthew

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Good location. Average room.
4 nachten verbleven in april 2024
Reactie van Joel Pichardo op 11 apr 2024
Dear Matthew, Thank you for taking the time to complete our survey. Your feedback is essential in our ongoing efforts to improve our service standards. I apologize that we failed to meet your expectations on this occasion. Your comments have been shared with the appropriate departments so that they may be addressed and focus our ongoing efforts to make improvements. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown.Yours sincerely,Joel PichardoSenior Guest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

Claudia

1 nacht verbleven in april 2024
Reactie van Joel Pichardo op 30 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

10/10 – Uitstekend

maya

2 nachten verbleven in april 2024
Reactie van Joel Pichardo op 30 apr 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

8/10 – Goed

Christine Anne, MONTREAL

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location
2 nachten verbleven in april 2024
Reactie van Ivory G. op 10 apr 2024
Dear Christine Anne,Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. We look forward to welcoming you back soon. Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown! All The Best,Ivory G. Guest Experience Manager Club Quarters Hotel

10/10 – Uitstekend

Linda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay and the staff was fabulous
3 nachten verbleven in april 2024
Reactie van Ivory G. op 10 apr 2024
Dear Linda, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. We look forward to welcoming you back soon. Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown! All The Best,Ivory G. Guest Experience Manager Club Quarters Hotel

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff here is wonderful - helpful and efficient. Only complaint was the lack of water pressure in the shower. It was a real problem.
1 nacht verbleven in april 2024
Reactie van Ivory G. op 10 apr 2024
Dear Mary,Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. We look forward to welcoming you back soon. Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown! All The Best,Ivory G. Guest Experience Manager Club Quarters Hotel