Een bureau, een strijkplank/strijkijzer, gratis wifi, beddengoed

Beoordelingen van Knights Inn Brooklyn Sunset Park

1.5 out of 5
Knights Inn Brooklyn Sunset Park
820 39th Street, Brooklyn, NY

Beoordelingen

6,2
Gastenscore: 10 - Uitstekend. 132 van 686 beoordelingen" "
Gastenscore: 8 - Goed. 184 van 686 beoordelingen" "
Gastenscore: 6 - Redelijk. 131 van 686 beoordelingen" "
Gastenscore: 4 - Matig. 92 van 686 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 147 van 686 beoordelingen" "

6,8/10

Netheid

6,8/10

Personeel en service

5,2/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

5,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
rustig Brooklyn
Verblijf in hotel was goed, ontbijt, nette kamer, vriendelijk personeel bij de receptie, goed aansluiting op metro. Ligging echter in een rustig niet-toeristisch deel van Brooklyn
3 nachten verbleven in mei 2017

10/10 – Uitstekend

Letitia, Haarlem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn hotel
Prima, service aardig en behulpzaam personeel, nette kamers lekkere bedden. Ontbijt simpel maar goed. Dicht bij de metro

4/10 – Matig

Ahrayah-Wayne

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Convenient
1 nacht verbleven in maart 2024
Reactie van BINI op 1 mei 2024
Thank you for sharing the feedback.

4/10 – Matig

Mercy

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms are tiny. Space is limited unlike in photos. Areas and room were dirty and restroom wasnt cleaned. Only stayed/ kept one night. Checked out early and went across the street to holiday inn instead.
1 nacht verbleven in april 2024
Reactie van BINI op 29 apr 2024
"It's unfortunate to hear that you didn't have a great experience with us and we apologize for the disappointment in the upkeep of our accommodations. We'll be sure to look into your comments further and make improvements for the future. Please consider giving us another chance soon."

6/10 – Redelijk

Jamell

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I have no idea how this place could justify the cost for the experience. Horribly small sized rooms, dirty, extremely dated decor, faulty electricity in the bathroom, broken hair dryer, horrible looking garage space, etc. Even in NYC, I’d expect this to be a bottom priced hotel. Front desk people were fine enough.
1 nacht verbleven in april 2024
Reactie van BINI op 29 apr 2024
"It's unfortunate to hear that you didn't have a great experience with us and we apologize for the disappointment in the upkeep of our accommodations. We'll be sure to look into your comments further and make improvements for the future. Please consider giving us another chance soon."

10/10 – Uitstekend

Navruz

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
lovely place , great worker
1 nacht verbleven in april 2024
Reactie van BINI op 26 apr 2024
Thank you for sharing the positive feedback. We value your patronage and look forward to welcoming you back.

10/10 – Uitstekend

Iceses

2 nachten verbleven in maart 2024
Reactie van BINI op 2 apr 2024
Thank you for sharing the feedback. We value your patronage and look forward to welcoming you back.

2/10 – Ontzettend slecht

raja

Negatief: Netheid, personeel en service en voorzieningen
Disgusting
7 nachten verbleven in maart 2024
Reactie van BINI op 27 mrt 2024
Thank you for making us aware of your concerns. We are sincerely sorry for the inconvenience you had experienced. Our goal is to always exceed our guests’ expectations. We value your comments and we will take necessary steps we can to correct the problem. Hope you'll consider revisiting us so we can show you what a great stay looks like.

2/10 – Ontzettend slecht

Nudrat

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Oh my god. I have never seen a place like this! It’s so dirty and noisy also. The doesn’t give any tissue paper and handwash. Even no brush! I will never come here again. I am so upset and disappointed.
1 nacht verbleven in maart 2024
Reactie van BINI op 15 mrt 2024
Thank you for making us aware of your concerns. We are sincerely sorry for the inconvenience you had experienced. Our goal is to always exceed our guests’ expectations. We value your comments and we will take necessary steps we can to correct the problem. Hope you'll consider revisiting us so we can show you what a great stay looks like.

10/10 – Uitstekend

Vernon

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van BINI op 13 mrt 2024
Thank you for sharing the positive feedback from your first visit. We value your patronage and look forward to welcoming you back.

10/10 – Uitstekend

Sherzod

1 nacht verbleven in december 2023
Reactie van BINI op 5 mrt 2024
Thank you for sharing the positive feedback from your first visit. We value your patronage and look forward to welcoming you back.

6/10 – Redelijk

Jorge

Positief: Netheid, personeel en service
Insets
1 nacht verbleven in februari 2024
Reactie van BINI op 23 feb 2024
Thank you for taking the time to write about your recent stay.

2/10 – Ontzettend slecht

Ahrayah-Wayne

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Convenient
1 nacht verbleven in januari 2024
Reactie van BINI op 2 mei 2024
Thank you for reaching out, though we regret that our accommodations fell below your expectations. We will seize this opportunity for improvement in hopes that you'll give us another try in the future.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
There is a club next to this place so the night was a horror.
5 nachten verbleven in december 2023
Reactie van Bini op 8 jan 2024
It is unfortunate that we fell below your expectations. Your feedback is important to us, as we are committed to meeting the needs of our guests. We will seize this opportunity for improvement in hopes that you'll give us another try in the future.

10/10 – Uitstekend

Kijana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great. But my tv didn’t work. And there wasn’t enough toilet tissue in the bathroom
1 nacht verbleven in december 2023
Reactie van Bini op 10 jan 2024
Thank you for sharing the positive feedback from your first visit and request to contact front desk immediately where we can assist you asap. We value your patronage and look forward to welcoming you back.

2/10 – Ontzettend slecht

Taylor

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Bini op 8 jan 2024
It is unfortunate that we fell below your expectations. Your feedback is important to us, as we are committed to meeting the needs of our guests. We will seize this opportunity for improvement in hopes that you'll give us another try in the future.

10/10 – Uitstekend

Victor

1 nacht verbleven in december 2023
Reactie van Bini op 3 jan 2024
Thank you so much for staying with us and the wonderful feedback.

8/10 – Goed

Elmar Wilhelm

Reisde met een groep
Positief: Netheid, personeel en service
It was Like we expectet.
5 nachten verbleven in december 2023
Reactie van Bini op 26 dec 2023
Thank you so much for staying with us and the wonderful feedback.

8/10 – Goed

Fabiola

1 nacht verbleven in december 2023
Reactie van Bini op 17 jan 2024
Thank your kind feedback. We look forward to your next stay with us.

10/10 – Uitstekend

Tiffany

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Bini op 21 dec 2023
Thank you for sharing the feedback. We value your patronage and look forward to welcoming you back.

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
1 nacht verbleven in december 2023
Reactie van Bini op 21 dec 2023
Thank you for sharing the feedback. We value your patronage and look forward to welcoming you back.

2/10 – Ontzettend slecht

ROBERTO

I can’t even stay at the place .
1 nacht verbleven in december 2023
Reactie van Bini op 11 dec 2023
Thank you so much for the review and we're sorry to hear that you didn't have a good time with us. We apologize for any upkeep or cleanliness concerns and we'll be sure to discuss your comments internally and make changes where necessary. Please consider giving us another chance soon.

2/10 – Ontzettend slecht

Mickey

Negatief: Staat van de accommodatie en faciliteiten
There was nothing to like. It was run down and dingy. Two towels, no blankets.
1 nacht verbleven in december 2023
Reactie van Bini op 11 dec 2023
Thank you so much for the review and we're sorry to hear that you didn't have a good time with us. We apologize for any upkeep or cleanliness concerns and we'll be sure to discuss your comments internally and make changes where necessary. Please consider giving us another chance soon.

8/10 – Goed

Myrna

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Bini op 11 dec 2023
Thank you for sharing the feedback. We value your patronage and look forward to welcoming you back.

8/10 – Goed

Kay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
War eine solide Unterkunft. Das Ambiente hat schon ein bisschen gelitten aber nichts was den Aufenthalt beeinträchtigen würde.
3 nachten verbleven in november 2023
Reactie van Bini op 28 nov 2023
Thank you for sharing the positive feedback from your first visit. We value your patronage and look forward to welcoming you back.

2/10 – Ontzettend slecht

Adrian

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Bini op 14 nov 2023
Thank you for choosing the Knights Inn. We are sorry you did not enjoy your visit. Our goal is to always exceed our guests’ expectations. We value your ratings and we will take whatever steps we can to correct the problem. We hope to have another chance to wow you in the future.

10/10 – Uitstekend

Leona

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great clean quiet place
1 nacht verbleven in november 2023
Reactie van Bini op 11 nov 2023
Thank you for sharing the feedback. We value your patronage and look forward to welcoming you back.

6/10 – Redelijk

Mamadou

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
Smell smoke
1 nacht verbleven in november 2023
Reactie van Bini op 11 nov 2023
Thank you for your stay with us and for sharing your experience. Thank you for making us aware of your concerns. We sincerely regret that you may have encountered some issues with smoke smell. We will make sure that our team efforts improve moving forward. In the future, we hope you consider giving us another chance to change your perceptions; we know we can impress you.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Satisfactory
Room was very good. Though the walls were a little chippy, the room was comfortable. Not much room to walk around the bed, but the room was fine for me. The king size bed was nice and very comfortable.
1 nacht verbleven in november 2023
Reactie van Bini op 11 nov 2023
Thank you for sharing the feedback. We value your patronage and look forward to welcoming you back.

4/10 – Matig

Lekeesha

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No hot water the first night the morning was luke warm and there’s no stores after 12 tv didn’t work
1 nacht verbleven in november 2023
Reactie van Bini op 7 nov 2023
"It's unfortunate to hear that you didn't have a great experience with us and we apologize for any disappointment in the upkeep of our accommodations. We'll be sure to look into your comments further and make improvements for the future. Please consider giving us another chance soon."

2/10 – Ontzettend slecht

Mawuli

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Bini op 7 nov 2023
Thank you for sharing the feedback. Please accept our apology for our shortcomings and know we will give our rooms the extra care they deserve. We hope you will give one more opportunity.

8/10 – Goed

Frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Eigentlich so weit Ok! Für den Preis!
2 nachten verbleven in oktober 2023
Reactie van Bini op 18 okt 2023
Thank you for sharing the feedback. We value your patronage and look forward to welcoming you back.

2/10 – Ontzettend slecht

Jimmy

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really not recommend!
1 nacht verbleven in oktober 2023
Reactie van Bini op 18 okt 2023
It is disappointing to hear that our hotel did not live up to your expectations. All of us here take your comments very seriously. We value your comments and we will take necessary steps.

2/10 – Ontzettend slecht

Matheus

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Almosty no place to have dinner od breakfast. They invaded my room when I was out of the hotel. There was sand in the sheets.
3 nachten verbleven in oktober 2023
Reactie van Bini op 18 okt 2023
It is disappointing to hear that our hotel did not live up to your expectations. All of us here take your comments very seriously. We value your comments and we will take necessary steps. Please accept our apology for our shortcomings and know we will give our rooms the extra care they deserve. We will also make sure that our housekeeping efforts improve moving forward.

6/10 – Redelijk

Fernanda

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen
The staff and service were really friendly and nice, but the room was somehow dirty, old towels, dirty floor, black hairs all over the bathroom (I’m a blonde) and in general the place needs maintenance, looks really old, when you take a bath the bathroom gets flooded, we ask three times for more soap, toilet paper and two extra towels and we never received any, the location is good the metro station is a few steps away, but the place needs a lot of improvements.
7 nachten verbleven in september 2023
Reactie van Bini op 29 sep 2023
Thank you for sharing the feedback. We are glad that you liked the location but please accept our apology for our shortcomings and know we will give our team to review your concerns as we jump into action to improve and enhance our guest experience. We hope you will give one more opportunity.

2/10 – Ontzettend slecht

Firdavs

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room to small bed room extremely dirty.
1 nacht verbleven in september 2023
Reactie van Bini op 13 sep 2023
It is disheartening your stay was not wonderful. Your feedback about our upkeep and cleanliness will be noted and addressed. We are sorry you did not enjoy your visit, and we hope to have another chance to wow you in the future.

2/10 – Ontzettend slecht

Raimonda

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The worst hotel I have ever been. A hotel without lobby, not comfortable, the door of my room doesn't open correctly...everything was bad!
2 nachten verbleven in september 2023
Reactie van Bini op 4 sep 2023
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. Actions will be taken for the closure of the grievance as well as prevention from repetition. Request your understanding and support. We hope you will give one more opportunity.

6/10 – Redelijk

Brian

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Meh
Small sized room.
1 nacht verbleven in augustus 2023
Reactie van Bini op 1 sep 2023
Thank you for sharing the feedback. We value your patronage and look forward to welcoming you back.

6/10 – Redelijk

Jordi

Positief: Netheid, personeel en service en voorzieningen
Mejorable el servicio de television y la instalación para cargar aparatos electrónicos,sobretodo via USB. La ducha tambien es mejorable: cuesta mucho que salga caliente y ajustarla.
8 nachten verbleven in augustus 2023
Reactie van Bini op 25 aug 2023
Thanks for your stay with us and for sharing your experience. We were pleased to read you liked the location of our hotel. Thank you for making us aware of your concerns. We consider any rooms made less than immaculate below our standards, so please forgive us if there was any oversight. Please rest assured we have addressed this with the team to ensure we improve on this.

2/10 – Ontzettend slecht

Yolaine

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Bini op 25 aug 2023
We were very disappointed to read of your ratings. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. Actions will be taken for the closure of the grievance as well as prevention from repetition. Request your understanding and support. We hope you will give one more opportunity.

2/10 – Ontzettend slecht

Wayne

Negatief: Netheid, staat van de accommodatie en faciliteiten
Bugs
2 nachten verbleven in augustus 2023
Reactie van Bini op 15 aug 2023
Thanks for writing a review. I will look into your complains and ensure our team implement compliance on cleaning and guest safety."We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know."

2/10 – Ontzettend slecht

Miriam

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only good thing about this inn is the parking. Bed sheets were wet. Bathtub had hair in it. Walls in bathroom have mold. Towels are very old. No safe. Fridge and AC are very noisy!
2 nachten verbleven in juli 2023
Reactie van Bini op 2 aug 2023
I am sorry to learn about all the inconvenience you had to endure.We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. I have shared your comments with the concerned staff and will be retrained to become serious about guest experiences and services.We will look into this further and we greatly appreciate you taking the time to bring this matter to our attention. Guest satisfaction is our commitment and we hope you will give one more opportunity.

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, comfort kamer
Not the worst, not the best
For the price I paid for 1 night (on top of paying for safe parking), it was disappointing. Staff was very nice, but the lobby smells like cigarettes, the rooms feel and look dirty; especially the beds. Bathroom is clean though. The comforters are not comforting, I had trouble sleeping on that bed… I didnt want to touch them to be honest… sheets smelled bad and were very thin and worn. A lot of slamming doors throughout the night. I’m glad I brought my brother with me because it would have made the experience a bit more uncomfortable to be there alone. Would not recommend to someone who is looking for comfort.
1 nacht verbleven in juni 2023
Reactie van Shine op 21 jul 2023
Thank you for sharing the feedback. Please accept our apology for our shortcomings and know we will give our team to review your concerns as we jump into action to improve and enhance our guest experience. We hope you will give one more opportunity.

6/10 – Redelijk

Marika

3 nachten verbleven in juli 2023
Reactie van Shine op 16 jul 2023
Thank you for sharing the feedback. Please accept our apology for our shortcomings and know we will give our team to review your concerns as we jump into action to improve and enhance our guest experience. We hope you will give one more opportunity.

10/10 – Uitstekend

Nathaniel

2 nachten verbleven in juli 2023
Reactie van Shine op 29 jul 2023
Thank you for sharing the feedback. We value your patronage and look forward to welcoming you back.

6/10 – Redelijk

Ron

4 nachten verbleven in juli 2023
Reactie van Shine op 29 jul 2023
Thank you for sharing the feedback. Please accept our apology for our shortcomings and know we will give our team to review your concerns as we jump into action to improve and enhance our guest experience. We hope you will give one more opportunity.

6/10 – Redelijk

joanne

Positief: Personeel en service
Negatief: Netheid
Staff are always friendly and accomodating, but the rooms are not clean. Of course, the toilet and sink get cleaned, but if u look, there's dirt in all the less obvious spots, plus stains on doors and walls, and roaches every time.
3 nachten verbleven in juni 2023
Reactie van Bini op 3 jul 2023
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel.I want to thank you for sharing such encouraging feedback.

2/10 – Ontzettend slecht

NICE DNB

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
8 nachten verbleven in juni 2023
Reactie van Bini op 3 jul 2023
Thank you for making us aware of your concerns. We consider any rooms made less than immaculate below our standards, so please forgive us if there was any oversight. . Our goal is to always exceed our guests’ expectations. Hope you'll consider revisiting us so we can show you what a great stay looks like.

8/10 – Goed

Michael

1 nacht verbleven in juni 2023
Reactie van BINI op 20 jul 2023
Thank you for sharing the feedback. We value your patronage and look forward to welcoming you back.

2/10 – Ontzettend slecht

Ashley

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Bini op 27 jun 2023
It is disappointing to hear that our hotel did not live up to your expectations. All of us here take your comments very seriously. We value your comments and we will take necessary steps. . Please accept our apology for our shortcomings and know we will give our rooms the extra care they deserve. We will also make sure that our housekeeping efforts improve moving forward.