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Beoordelingen van Mandarin Oriental, New York

5 out of 5
Mandarin Oriental, New York
80 Columbus Circle at 60th Street, New York, NY

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 321 van 460 beoordelingen" "
Gastenscore: 8 - Goed. 84 van 460 beoordelingen" "
Gastenscore: 6 - Redelijk. 31 van 460 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 460 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 460 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Xinxin, Woodside

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pros: Spacious and clean room. Fantastic views of the Hudson River and NYC skyline. Convenient location close to Central Park, Lincoln Center, Carnegie Hall, shopping and great restaurants. Lovely staff. Cons: none
5 nachten verbleven in april 2024
Reactie van Mandarin Oriental, New York Management Team op 22 apr 2024
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 – Uitstekend

Layi

1 nacht verbleven in maart 2024
Reactie van Mandarin Oriental, New York Management Team op 3 apr 2024
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.

10/10 – Uitstekend

Francie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Mandarin Oriental, New York Management Team op 28 mrt 2024
We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,Mandarin Oriental, New York Management Team

10/10 – Uitstekend

Yann, Brossard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best hotel I ever went... amazing staff amazing service
3 nachten verbleven in maart 2024
Reactie van Mandarin Oriental, New York Management Team op 28 mrt 2024
We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,Mandarin Oriental, New York Management Team

2/10 – Ontzettend slecht

Jesus

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The property is great and I've been a guest there many times since it opened. But this time, the check-out was challenging, I left a day early, and their response was that I had to call Expedia. And, of course, I called Expedia, and they indicated I had to settle it with the hotel. This ping-ponging of a guest from agent to hotel to agent to hotel does not seem meritory in a luxury property one leaves behind thousands of dollars.
4 nachten verbleven in februari 2024
Reactie van Mandarin Oriental, New York Management Team op 8 apr 2024
Dear Expedia Member,On behalf of the entire staff of the Mandarin Oriental New York, I would like to personally thank you for choosing our hotel during your visit to New York. We pride ourselves in providing unequaled accommodations and very personalized luxury service, and we appreciate your feedback regarding your overall experience with us.We look forward to hearing from you and welcoming you back to the Mandarin Oriental New York! Thank you.

10/10 – Uitstekend

Jeremy, Nashville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Mandarin Oriental, New York Management Team op 28 mrt 2024
We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,Mandarin Oriental, New York Management Team

10/10 – Uitstekend

Koichi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was an experience you don’t forget. Would love to return again!
4 nachten verbleven in februari 2024
Reactie van Mandarin Oriental, New York Management Team op 28 mrt 2024
We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,Mandarin Oriental, New York Management Team

8/10 – Goed

David, Long Island City

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We rarely spend this kind of $$$$ on hotels but enjoy doing so now and then. At the same price, THE FOUR SEASONS rooms are much more satisfying, more fully decorated and furnished. However, it is still very comfortable—as you’d hope—and our meals in Mo Lounge were satisfying, if extraordinarily expensive, you know, like there’s a $40 burger. If you know what you’re going to pony up and you’re ok with that, it’s a treat, though next time I look for a luxe experience I’ll easily pay half of what I did here! Staff is terrific, for the most part, through evening service at Mo Lounge was surprisingly inattentive. Took me awhile to get a glass of water.
1 nacht verbleven in februari 2024
Reactie van Mandarin Oriental, New York Management Team op 28 mrt 2024
We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,Mandarin Oriental, New York Management Team

6/10 – Redelijk

Debra

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pros: Liked the location and view Cons: Room was dated. Pillows were too HUGE to sleep on No coffee in the room Room wasn’t ready at 3pm as promised
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Doorman were excellent! They were attentive, courteous and observant!
3 nachten verbleven in januari 2024
Reactie van Mandarin Oriental, New York Management Team op 28 mrt 2024
We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,Mandarin Oriental, New York Management Team

10/10 – Uitstekend

Matthias

3 nachten verbleven in januari 2024
Reactie van Mandarin Oriental, New York Management Team op 28 mrt 2024
We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,Mandarin Oriental, New York Management Team

10/10 – Uitstekend

Teresa

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Mandarin Oriental, New York Management Team op 28 mrt 2024
We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,Mandarin Oriental, New York Management Team

10/10 – Uitstekend

Zoraida

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Amber

Reisde met familie
Positief: Personeel en service, voorzieningen
3 nachten verbleven in januari 2024

10/10 – Uitstekend

john

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very nice and accommodating. My wife did a few of the spa treatments and said they were the best she ever had.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Susan, Sayville

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful property. Well maintained. Excellent staff and lounge. No complaints at all.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Fabricio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in januari 2024

8/10 – Goed

Bonnie

1 nacht verbleven in december 2023

6/10 – Redelijk

AKEMI

3 nachten verbleven in december 2023

10/10 – Uitstekend

Tamra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service was beyond incredible. Thank you!
3 nachten verbleven in december 2023

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, voorzieningen
great place!
1 nacht verbleven in november 2023
Reactie van Mandarin Oriental, New York Management Team op 29 nov 2023
Dear Expedia Member,Thank you for your five-star review. We hope to welcome you back again on a future visit to New York.

2/10 – Ontzettend slecht

Rolf

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

Niall

Positief: Netheid
1 nacht verbleven in oktober 2023
Reactie van Mandarin Oriental, New York Management Team op 30 okt 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 – Uitstekend

JI-SHIH

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect as usual
1 nacht verbleven in oktober 2023
Reactie van Mandarin Oriental, New York Management Team op 18 okt 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 – Uitstekend

shandle

Positief: Staat van de accommodatie en faciliteiten
The entire property is excellent
1 nacht verbleven in oktober 2023
Reactie van Mandarin Oriental, New York Management Team op 18 okt 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 – Uitstekend

SUNG

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best customerservice
1 nacht verbleven in oktober 2023
Reactie van Mandarin Oriental, New York Management Team op 4 okt 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

8/10 – Goed

Antonio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in september 2023
Reactie van Mandarin Oriental, New York Management Team op 1 nov 2023
Dear Expedia Member, We apologize for any issues you have encountered and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern.Warm Regards,

10/10 – Uitstekend

Shengang, Medina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in augustus 2023
Reactie van Mandarin Oriental, New York Management Team op 5 sep 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 – Uitstekend

Hossein

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2023
Reactie van Mandarin Oriental, New York Management Team op 28 aug 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 – Uitstekend

Leonardo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Mandarin Oriental, New York Management Team op 15 aug 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 – Uitstekend

Antonios

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel, service and staff. Everyone was super helpful and always accommodating. One of the best hotels in NYC.
7 nachten verbleven in augustus 2023
Reactie van Mandarin Oriental, New York Management Team op 15 aug 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Mandarin Oriental, New York Management Team op 11 aug 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

8/10 – Goed

MARCOS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in juli 2023

10/10 – Uitstekend

ichiro

Positief: Netheid, personeel en service
スタッフがサイコーでした！
4 nachten verbleven in juli 2023
Reactie van Mandarin Oriental, New York Management Team op 3 aug 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 – Uitstekend

sarah

3 nachten verbleven in juli 2023
Reactie van Mandarin Oriental, New York Management Team op 21 aug 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

4/10 – Matig

Kathryn

Reisde met familie
I booked a room for 3 and arrived to find that they are charging me $95 for a rollaway bed for my daughter. This was not made clear when I booked the room.
1 nacht verbleven in juli 2023
Reactie van Mandarin Oriental, New York Management Team op 4 aug 2023
Dear Expedia Member,We apologize for any issues you have encountered and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern.Warm Regards,

10/10 – Uitstekend

Carlos Alberto

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023
Reactie van Mandarin Oriental, New York Management Team op 1 aug 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 – Uitstekend

Shane

1 nacht verbleven in juli 2023
Reactie van Mandarin Oriental, New York Management Team op 15 aug 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

4/10 – Matig

shafia

Tired and shabby for a 5*. Staff blasé. Room noisy. Good location for Park, 5th Ave etc. doesn’t compare to other MO globally.
7 nachten verbleven in juli 2023
Reactie van Mandarin Oriental, New York Management Team op 27 jul 2023
Dear Expedia Member,We apologize for any issues you have encountered and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern.Warm Regards,

8/10 – Goed

Victor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Mandarin Oriental, New York Management Team op 27 jul 2023
Dear Expedia Member,Thank you very much for taking a moment to write about your experience with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the service we were able to provide you but are sorry to hear that your experience did not fully live up to your expectations or those that we strive to provide each of our guests. We have taken note of your feedback and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern.Warm Regards,

8/10 – Goed

Mrs. Claudette

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was excellent. The only critique is my room view could’ve been better.
2 nachten verbleven in juli 2023
Reactie van Mandarin Oriental, New York Management Team op 4 aug 2023
Dear Expedia Member,Thank you for your five-star review. We hope to welcome you back again on a future visit to New York.Warm Regards,

10/10 – Uitstekend

Charmaine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2023
Reactie van Mandarin Oriental, New York Management Team op 27 jul 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 – Uitstekend

Gregory, Miami

2 nachten verbleven in juli 2023
Reactie van Mandarin Oriental, New York Management Team op 1 aug 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 – Uitstekend

Dr. Tammy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very easy to get to the Appel room for a tv taping. I could access from the hotel.
4 nachten verbleven in juni 2023
Reactie van Mandarin Oriental, New York Management Team op 26 jun 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2023
Reactie van Mandarin Oriental, New York Management Team op 25 mei 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

8/10 – Goed

Dimitra

1 nacht verbleven in mei 2023
Reactie van Mandarin Oriental, New York Management Team op 21 jun 2023
Dear Expedia Member,We apologize for any issues you have encountered and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern.Warm Regards,

2/10 – Ontzettend slecht

helena

Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2023
Reactie van Mandarin Oriental, New York Management Team op 20 jun 2023
Dear Expedia Member,We apologize for any issues you have encountered and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern.Warm regards,

8/10 – Goed

Ali

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Time to upgrade rooms, lobby, restaurant Requires better dining options Good location
2 nachten verbleven in mei 2023
Reactie van Mandarin Oriental, New York Management Team op 20 jun 2023
Dear Expedia Member,We apologize for any issues you have encountered and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern.Warm regards,

8/10 – Goed

Payal, Anaheim

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great Location! Staff was very nice and always helpful and smiling.
3 nachten verbleven in april 2023
Reactie van Mandarin Oriental, New York Management Team op 5 mei 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

6/10 – Redelijk

Elpidio

Reisde met partner
Cosa mi è piaciuto: la vista su Central Park. Cosa non mi è piaciuto: la mancanza di un ristorante; la colazione al di sotto degli standard di un hotel di pari categoria; sporcizia ai tavoli ( briciole dei precedenti avventori non levate); approssimazione nella pulizia della camera; mancanza di cura nei particolari da parte degli housekeeper; mancanza di macchinetta per il caffè in camera; gym e zona piscina al di sotto degli standard ( deprimente); impossibilità di fare manicure e pedicure. Gli altri mandarin da ne visitati sono di un altro livello. Questo il peggiore
4 nachten verbleven in april 2023
Reactie van Mandarin Oriental, New York Management Team op 11 mei 2023
Dear Expedia,Thank you very much for taking a moment to write about your experience with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the service we were able to provide you but are sorry to hear that your experience did not fully live up to your expectations or those that we strive to provide each of our guests. We have taken note of your feedback and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern.Warm Regards,