4/10
This place is my always go to. Ive been here 3 times already but this last time I went a week ago, the checkout was something ive never experienced and weird to us. when checking out the lady told us to just drop the room cards into a bin but didnt even ask usfor our room number. we waited to make sure everything was good to go and id get my deposit refunded back just like i have the two times ive gone before. She took too long with the gentleman and we had a flight to catch in 3 hours so we had to go because there was nobody else there to help her in the front. I called the same day we landed back to verify everything was good, no answer. ive been calling since monday and now on friday i see they charged me $120 for i dont know what and nobody answers the phone. this is very upsetting this hotel has never disappointed us and we just want answers. ive spoken to my bank to dispute it and they cant even get ahold of them.
Crystal
3 nachten verbleven in juli 2025