Dear Lamnouar, We regret to hear about the delay in receiving clean towels and the maintenance issue during your stay. Your experience does not reflect the level of service we strive to provide to our guests. Please accept our apologies for any inconvenience this may have caused. Your feedback is valuable, and we will address these issues with our team to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Kindest Regards, Felix Maina, General Manager

Dear Jeremi, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at DoubleTree by Hilton Newark Airport. We'd love to host you again someday for another great visit.Kindest Regards, Felix Maina, General Manager

Menno, thank you for evaluating your stay at our hotel. We are disappointed to know our accommodations did not provide the value for which you were hoping. As with most cities, certain times of the year are busier and command higher rates; however, we make every effort to be priced competitively. We are also sorry for your disappointment with the breakfast we offer. We will share your comments with our breakfast and beverage team to improve moving forward. Thank you again for your feedback, and we hope you will give us another opportunity to make it up to you. Kindest Regards, Jeff Fowlkes, General Manager

Thank you for the positive feedback, we truly appreciate it.

On behalf of the hotel, I want to apologize for the unpleasant experience you had.

Dear Shakius, Thank you for sharing your experience. We strive to offer quality service to our guests; therefore, we are disappointed if we do not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Kindest Regards,Maegan Davis, General Manager

On behalf of hotel, I want to apologize you had an unpleasant stay.

Thank you for your feedback, this your comments helps us to constantly improve.

Thank you for your feedback, your comments help us to constantly improve.

Dear Ellen, Thank you for choosing us and sharing your experience. We are glad you loved our food and found our associates helpful. However, we are disappointed knowing we did not meet every expectation. We will address your concerns regarding rooms with the appropriate individuals as we have an ongoing commitment to refining our services. We are grateful for your patience, and we hope you will revisit for the flawless visit you deserve.Kindest Regards,Maegan Davis, General Manager

Dear Joe, Thank you for taking time to share your feedback. We are very disappointed that we did not meet your expectations during your visit. Our team strives to make sure each guest has a pleasant stay, so we apologize this was not your experience. We appreciate you sharing these details, and we are very grateful for your patience. We hope to have the opportunity to make your next stay with us outstanding in every respect.Kindest Regards,Maegan Davis, General Manager

Dear Aryn, On behalf of our team, please accept our apologies for not meeting your expectations during your recent visit. We do not take these concerns lightly, especially with the cleanliness of our rooms, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Kindest Regards,Maegan Davis, General Manager

Dear Shashvat, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced upon arrival is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest a clean and comfortable accommodations. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We hope to have the opportunity to make your next stay with us outstanding in every respect.Kindest Regards,Maegan Davis, General Manager

Thank you for your positive review. We hope to see you again in the not-so-distant future.

Dear Elizabeth, Thank you for providing feedback regarding your recent stay with us. We are pleased you enjoyed your room. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. This is not the kind of impression that we want our guests to have. Hence, we will share your comments with the concerned individuals to ensure we are consistent with our service delivery. We value your business and hope to welcome you back soon.Kindest Regards, Maegan Davis, General Manager

Dear Dina, We want to extend our gratitude for taking the time to review your stay at DoubleTree by Hilton Newark Airport. We are thrilled to read about your enriching stay and how much you enjoyed our beautiful, well-maintained property. Your review means the world to us! Thank you again, and we look forward to welcoming you back.Kindest Regards,Maegan Davis, General Manager

Dear Marilyn, We appreciate your wonderful comments about our lobby and are glad that you enjoyed your stay overall. However, we were sorry to read that you were disappointed with the mattress in your room. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. Thank you again for sharing your feedback, and we hope to see you soon.Kindest Regards, Maegan Davis, General Manager

Dear Samiya, Thank you for staying with us and giving us your valuable feedback regarding the shuttle service. We regret any inconvenience this may have caused during your stay. We are committed to maintaining the high quality of our services. We'd be honored to have you stay with us again in the future, where you can experience the other improvements we've made based on guest feedback. Your comfort and satisfaction remain our top priorities. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Kindest Regards,Maegan Davis, General Manager

Dear Sergio, Thank you for the generous review of DoubleTree by Hilton Newark Airport! Your kind remarks about our property and room are greatly appreciated. We loved having you as our guest and we hope to see you in the near future.Kindest Regards,Maegan Davis, General Manager

Thank you for the positive feedback, we truly appreciate it. We hope to see you again in the not-so-distant future.

Dear Kristina, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Kindest Regards, Maegan Davis, General Manager

Dear Carol, We appreciate your feedback regarding your recent stay. While we strive to provide comfortable accommodations and efficient service, we understand that your experience fell short of expectations. Please accept our apologies for any inconvenience caused. Your comments have been noted, and we will address them to ensure a more pleasant experience for our guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for an improved experience.Kindest Regards, Maegan Davis, General Manager

Dear Melissa, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable experience for our guests. While parking and amenities availability may vary, we are glad to read that our staff was friendly and helpful. Your observations about noise and layout will be considered for future improvements. We are pleased you found value in our vending machine. We hope you will consider staying with us again in the future for a better experience.Kindest Regards, Maegan Davis, General Manager

Dear Johanne, We sincerely apologize for the disturbance caused by the noise from neighboring guests during your stay. Providing a peaceful environment for our guests is a top priority, and we regret that we fell short of ensuring your comfort. Your feedback has been shared with our team. We understand the importance of a restful night's sleep. Should you choose to stay with us again, we are committed to making your experience a more enjoyable one. Kindest Regards, Maegan Davis, General Manager

Dear Nathaniel, We are delighted that you had a great experience at DoubleTree by Hilton Newark Airport! Your appreciation of our cleanliness and our friendly staff means a lot to us. Thank you for sharing your positive feedback. We are committed to providing exceptional service, and we look forward to welcoming you back for another enjoyable stay.Kindest Regards, Maegan Davis, General Manager

Dear Tiffany, We are very glad you had a great experience at our hotel. Your satisfaction is our greatest reward. We love what we do, but it is always nice to be recognized for a job well done. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at DoubleTree by Hilton Newark Airport.Kindest Regards, Maegan Davis, General Manager

On behalf of the hotel, I want to apologize for the unpleasant experience you had.

Dear Tiona, We're thrilled to see your fabulous review! Your satisfaction is important to us, and we are glad you enjoyed your stay at DoubleTree by Hilton Newark Airport. If you ever plan on returning to the area, we'd be thrilled to accommodate you again for another seamless experience/Kindest Regards, Maegan Davis, General Manager

Dear Andile, Thank you for taking the time to provide feedback about your stay at DoubleTree by Hilton Newark Airport. We are committed to delivering immaculate and relaxing accommodations for every guest, so we are thrilled to see that this was your experience. We loved having you as our guest, and we hope to welcome you back soon.Kindest Regards, Maegan Davis, General Manager

Dear Luis, We appreciate your kind rating! It is a pleasure to know you enjoyed your time with us. All of us here at DoubleTree by Hilton Newark Airport look forward to your next visit.Kindest Regards, Maegan Davis, General Manager

Dear Renee, We are delighted to read that you had such a wonderful experience at DoubleTree by Hilton Newark Airport. Our team takes great pride in providing top-notch service and ensuring our guests feel welcomed and cared for. Your kind words mean the world to us, and we can't wait to welcome you back for another fantastic stay.Kindest Regards, Maegan Davis, General Manager

Thank you so much for the positive feedback. We hope to see you again in the not-s-distant future.

Dear Vanessa, Thank you for your recent stay at our hotel. We are glad your overall experience was pleasant; however, we apologize if we did not meet all of your expectations. We appreciate your taking the time to share your rating with fellow travelers, and we hope to accommodate you again in the future.Kindest Regards, Maegan Davis, General Manager

Dear Kristen, We are thrilled to read you found DoubleTree by Hilton Newark Airport to be very clean and our staff super accommodating. Thank you for your kind words. It was our pleasure to ensure you had a comfortable stay. We look forward to welcoming you back for another fantastic experience in the future.Kindest Regards, Maegan Davis, General Manager

Dear Manuel, We appreciate your feedback regarding your recent stay. We apologize for any inconvenience caused by the surrounding area's odor and noise disturbances. Your observations regarding check-in efficiency and elevator service are noted. We will address the issues with our management and housekeeping teams to ensure a more comfortable experience for all guests. We are pleased to read you had a positive interaction with our bartender. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for an improved stay.Kindest Regards, Maegan Davis, General Manager

Thank you for your positive feedback. We truly appreciate it!

I truly apologize for your unpleasant experience. How can we make it right for you.

Dear Rod, Thank you for your feedback on your stay at DoubleTree by Hilton Newark Airport. We are glad to read that overall, you had a great experience with us. We apologize for the inconvenience caused by the toilet malfunction and appreciate your prompt reporting. We hope to welcome you back soon for another enjoyable stay.Kindest Regards, Maegan Davis, General Manager

Dear Matheus, Thank you for taking the time to share your feedback. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Kindest Regards,Maegan Davis, General Manager

Dear Michael, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Kindest Regards, Maegan Davis, General Manager

Dear Natasha, Your kind rating is much appreciated! We aim to make every stay special at DoubleTree by Hilton Newark Airport, and we are glad you felt well taken care of. We are delighted you included us in your travel plans and hope you will be back to see us again soon.Kindest Regards,Maegan Davis, General Manager

Dear Lauren, Thank you for providing your feedback on your recent stay. We regret to read about the issues you encountered with the shower curtain, the cleanliness of the shower, and the amenities in your room. We apologize for any inconvenience caused and appreciate you bringing these matters to our attention. Please rest assured that your comments will be shared with our team for improvement. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Kindest Regards, Maegan Davis, General Manager

Dear Taylor, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at DoubleTree by Hilton Newark Airport. We are glad you included us in your travel plans and hope you will be back to see us again soon.Kindest Regards,Maegan Davis, General Manager

I truly apologize you had an unpleasant experience with your stay. How can we make it right for you.

On behalf of the hotel, I want to personally apologize you had an unpleasant experience with us.

I apologize for the mixup of rooms, we take the safety and security of guest extremely serious.

Thank you for the positive feedback. We truly appreciate it!

Thank you for such positive feedback, we truly appreciate it.

Dear Sean, We sincerely apologize for the inconvenience you experienced during your stay. Our team strives to provide a peaceful environment for all our guests, and we regret that your room's location did not meet your expectations. Your feedback is invaluable to us as we continuously work to enhance our guests' experiences. We hope you will reconsider and give us another opportunity to exceed your expectations in the future. Kindest Regards, Maegan Davis, General Manager