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'Great place to stay'

'We had the most wonderful stay in Katie's Cottage. We met the lovely host Caroline on arrival and we couldn't have gotten a warmer welcome. There was fresh scones with jam and butter and a bottle of wine in the fridge. The house was absolutely immaculate with loads of fresh towels and bed linen. The beds were really comfy and the kitchen was very well equipped with everything we needed. The surrounding area is stunning and the cottage was a great base to explore all of this. The cottage is...

'There were no instructions about how to turn on or adjust heat or hot water. Some dishes were not clean. Kitchen was missing some essentials (no coffee maker, no salad spinner, no covered casserole dish, no salad bowl,. But the washing machine leaked badly, gushing water.The drying rack was broken.This well situated cottage has three bedrooms and once things are fixed and the house instructions are you improved it could be ok. A table broken since October has not been fixed 6 months later.I...