Receptie

Beoordelingen van Ramada by Wyndham Niagara Falls by the River

3 out of 5
Ramada by Wyndham Niagara Falls by the River
4357 River Rd, Niagara Falls, ON

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 327 van 1075 beoordelingen" "
Gastenscore: 8 - Goed. 274 van 1075 beoordelingen" "
Gastenscore: 6 - Redelijk. 194 van 1075 beoordelingen" "
Gastenscore: 4 - Matig. 127 van 1075 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 153 van 1075 beoordelingen" "

7,0/10

Netheid

7,4/10

Personeel en service

6,4/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Pascal

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to downtown, but far enought to enjoy tranquillity
1 nacht verbleven in april 2024

4/10 – Matig

MOHSIN

Negatief: Netheid
1 nacht verbleven in april 2024

10/10 – Uitstekend

Hina Mazhar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice close to the fall
1 nacht verbleven in april 2024
Reactie van Guest Service Manager op 30 apr 2024
Hello, Thank you for your feedback. We are glad that you enjoyed your stay at our property. We look forward to welcome you again at our property.

8/10 – Goed

perpetual

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We decided to book this place as it had an IHOP attached to the hotel. At least, that is what was still mentioned on Expedia. Unfortunately, there is no IHOP. But, I did like the location, as well the quiet. It is also right next to the Thai Buddhist temple, as well as it is by the river. So that was a great addition to our trip. Overall, for a short stay it is good.
1 nacht verbleven in april 2024
Reactie van Guest Service Manager op 30 apr 2024
Hello, Thank you for your feedback. We are glad that you enjoyed your stay at our property. We look forward to welcome you again at our property.

10/10 – Uitstekend

Daelys

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2024
Reactie van Guest Service Manager op 30 apr 2024
Hello, Thank you for your feedback. We are glad that you enjoyed your stay at our property. We look forward to welcome you again at our property.

6/10 – Redelijk

Sarbjeet

Negatief: Staat van de accommodatie en faciliteiten
There was a roach in the room.
1 nacht verbleven in maart 2024
Reactie van Guest Service Manager op 30 apr 2024
Hello, Thank you for your feedback. We sadden to hear that you did not enjoy your recent stay at our property. We look forward to your future stay and will do the best to accommodate during your next visit.

4/10 – Matig

akintunde

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Guest Service Manager op 30 apr 2024
Hello, Thank you for your feedback. We sadden to hear that you did not enjoy your recent stay at our property. We look forward to your future stay and will do the best to accommodate during your next visit.

10/10 – Uitstekend

Antonio

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Service Manager op 30 apr 2024
Hello, Thank you for your feedback. We are glad that you enjoyed your stay at our property. We look forward to welcome you again at our property.

8/10 – Goed

Sahil

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was good experience
1 nacht verbleven in april 2024
Reactie van Guest Services op 28 apr 2024
Hello Sahil, Thank you for your feedback. We are glad they you have enjoyed your recent stay at our property. We look forward to welcome you again.

6/10 – Redelijk

niala

1 nacht verbleven in april 2024
Reactie van Guest Services op 27 apr 2024
Hello Niala, We apologize for the inconvenience occurred during your stay and we assure to offer you a better stay to meet your expectations to make the stay happy. We look forward to welcome you again.

10/10 – Uitstekend

Min Yi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Guest Services op 26 apr 2024
Hello Min Yi,Thank you for staying at The Ramada By The River. We greatly appreciate your feedback.

10/10 – Uitstekend

Shehla

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had wonderful time!
1 nacht verbleven in april 2024
Reactie van Guest Services op 26 apr 2024
Hello ShehlaThank you for staying at The Ramada By The River. We greatly appreciate your feedback.

10/10 – Uitstekend

Josue

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Services op 26 apr 2024
Hello Josue,Thank you for staying at The Ramada By The River. We greatly appreciate your feedback.

10/10 – Uitstekend

Achibane

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rien a dire c est excellent et j adore cet hôtel. Demain je vais voir le breakfast et je suis sûre kil sera délicieux
1 nacht verbleven in april 2024
Reactie van Guest Service Manager op 23 apr 2024
Hello, Thank you for your feedback. We look forward to welcome you again for your future reservation.

8/10 – Goed

Svitlana

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen
Location was great for our events
2 nachten verbleven in april 2024
Reactie van Guest Service Manager op 22 apr 2024
Hello, Thank you for your feedback. We are glad they you have enjoyed your recent stay at our property. We look forward to welcome you again at our property.

10/10 – Uitstekend

Nada

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love everything
1 nacht verbleven in april 2024
Reactie van Guest Service Manager op 22 apr 2024
Hello, Thank you for your feedback. We are glad they you have enjoyed your recent stay at our property. We look forward to welcome you again at our property.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great But the fact that we had to pay for parking the car on the property while staying there was a pity otherwise the place was great
3 nachten verbleven in april 2024
Reactie van Guest Services op 20 apr 2024
Hello David, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

4/10 – Matig

Abdelkader

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
N’est pas propre
1 nacht verbleven in april 2024
Reactie van Guest Service Manager op 15 apr 2024
Thank you for taking the time to write an review and we apologize for the inconvenience occurred during your stay and we assure to offer you a better stay to meet your expectations to make the stay happy. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

10/10 – Uitstekend

Navdeep

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed how much quiet it was in the hotel. The breakfast was immaculate. The only problem was that there was only one kids channel for my kid.
1 nacht verbleven in april 2024
Reactie van Guest Service Manager op 15 apr 2024
Thank you for taking the time to write an review. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

8/10 – Goed

Aaron

Positief: Netheid, personeel en service
Negatief: Voorzieningen
the location was great. right near what i needed and the bus station and train station were both close. Didn't know public transportation stopped running by the hotel for the season. I asked the staff about a bus pass for the day and no mention of there being no bus service. Otherwise it was good
1 nacht verbleven in april 2024
Reactie van Guest Service Manager op 15 apr 2024
Thank you for taking the time to write a review and for staying in Ramada by the river. We are really sorry for the inconvenience occurred due to the public transportation which we were not aware about the updates on the bus timings. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

10/10 – Uitstekend

Cynthia

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a good stay at this hotel. Location is quite is hotel is clean. They have good breakfast too. Staffs are nice
1 nacht verbleven in april 2024
Reactie van Guest Services op 14 apr 2024
Hello Cynthia, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

8/10 – Goed

Jeevanga, GERMANTOWN

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and comfortable room for a low price. Amazing breakfast. Located away from the falls near Niagara Falls station. Good choice if you are taking public transport.
1 nacht verbleven in april 2024
Reactie van Guest Services op 13 apr 2024
Hello Jeevanga, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

6/10 – Redelijk

Lloyd

Positief: Personeel en service
The property is about a 45 minute walk to the falls, it's in decent condition - clean and well-furnished. The free breakfast buffet makes it a good value.
2 nachten verbleven in april 2024
Reactie van Guest Services op 13 apr 2024
Hello Lloyd, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

8/10 – Goed

Ophelia Mee Lin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and convenient location
1 nacht verbleven in april 2024
Reactie van Guest Services op 13 apr 2024
Hello Ophelia, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

10/10 – Uitstekend

Heather

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Guest Services op 13 apr 2024
Hello Heather, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

6/10 – Redelijk

kathryn

1 nacht verbleven in april 2024
Reactie van Guest Services op 13 apr 2024
Hello Kathryn, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent front desk! Clean room, quiet area. Overall excellent
1 nacht verbleven in april 2024
Reactie van Guest Services op 9 apr 2024
Hello Jonathan, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

10/10 – Uitstekend

VITOR

1 nacht verbleven in april 2024
Reactie van Guest Service Manager op 30 apr 2024
Hello, Thank you for your feedback. We are glad that you enjoyed your stay at our property. We look forward to welcome you again at our property.

10/10 – Uitstekend

Katie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed for 3 days with no issues
3 nachten verbleven in april 2024
Reactie van Guest Services op 8 apr 2024
Hello Katie, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

10/10 – Uitstekend

Daelys

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good
1 nacht verbleven in april 2024
Reactie van Guest Services op 8 apr 2024
Hello Daelys, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

10/10 – Uitstekend

Alberto

1 nacht verbleven in april 2024
Reactie van Guest Services op 27 apr 2024
Hello Alberto, Thank you for your feedback. We are glad they you have enjoyed your recent stay at our property. We look forward to welcome you again at our property.

10/10 – Uitstekend

Kristine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked that the hotel was away from the falls and very quiet. I did not like that we had to pay for parking and taxes on everything.
1 nacht verbleven in april 2024
Reactie van Guest Service Manager op 7 apr 2024
Hello, Thank you for your feedback. We look forward to your future stay.

10/10 – Uitstekend

Celso waren

Great
2 nachten verbleven in maart 2024
Reactie van Guest Services op 8 apr 2024
Hello Celso Waren, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

8/10 – Goed

Gilbert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Guest Services op 2 apr 2024
Hello Gilbert, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

10/10 – Uitstekend

Haixuan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast is very good
1 nacht verbleven in maart 2024
Reactie van Guest Services op 1 apr 2024
Hello Haixuan, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

6/10 – Redelijk

Dan

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
The staff did a great job from check in to check out and at breakfast. However, just a few small things. The sofa bed in the room was terrible. It felt worn out so a new mattress is needed. If you moved, it would cave in the middle. The bed skirts on the beds were stained and dirty. Those should be washed with all needing and replaced when stained. The pool and fitness room were out of order but that was listed on their site. The area around the hotel is not great. Staff was great for the most part.
1 nacht verbleven in maart 2024
Reactie van Guest Services op 1 apr 2024
Hello Dan, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are deeply sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience you encountered during your time with us. We would welcome the opportunity to regain your trust and provide you with the exceptional experience that our guests expect from us.

8/10 – Goed

Hugo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was very spacious my room
1 nacht verbleven in maart 2024
Reactie van Guest Services op 1 apr 2024
Hello Hugo, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

10/10 – Uitstekend

Randee

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I wish the pool was working. Everything else was fine.
1 nacht verbleven in maart 2024
Reactie van Guest Services op 1 apr 2024
Hello Randee, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property and sorry for the inconvenience regarding the pool. We look forward to welcome you again.

8/10 – Goed

Sim

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Overall it was good and safe
1 nacht verbleven in maart 2024
Reactie van Guest Services op 31 mrt 2024
Hello Sim, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

10/10 – Uitstekend

Dhara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice experience
1 nacht verbleven in maart 2024
Reactie van Guest Service Manager op 4 apr 2024
Hello Dhara, Thank you for your feedback. We look forward to your future stay.

8/10 – Goed

OLIVE Felicite

Positief: Netheid, staat van de accommodatie en faciliteiten
Worth the price
1 nacht verbleven in maart 2024
Reactie van Guest Services op 31 mrt 2024
Hello Olive, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

6/10 – Redelijk

Sourabh

Positief: Netheid, staat van de accommodatie en faciliteiten
.
1 nacht verbleven in maart 2024
Reactie van Guest Services op 30 mrt 2024
Hello Sourabh, Thank you for staying at the Ramada By The River. We appreciate your feedback and look forward to welcome you again.

2/10 – Ontzettend slecht

Brandi

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Guest Services op 31 mrt 2024
Hello Brandi, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

8/10 – Goed

Segun

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Swimming pool was not working but other than that, good place. Breakfast was also good
1 nacht verbleven in maart 2024
Reactie van Guest Service Manager op 30 mrt 2024
Hello Segun, Thank you for your feedback. Our pool is under renovation, as mentioned on the website. We will update the status of the pool as soon as the pool is open. We look forward to your future reservation.

10/10 – Uitstekend

Ranjit

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Guest Services op 30 mrt 2024
Hello Ranjit, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

10/10 – Uitstekend

Kolawole

Positief: Staat van de accommodatie en faciliteiten
An amazing place to be
1 nacht verbleven in maart 2024
Reactie van Guest Services op 29 mrt 2024
Hello Kolawole,Thank you for staying at the Ramada By The River. We greatly appreciate your feedback and look forward to welcome you again.

6/10 – Redelijk

Sara

Reisde met een groep
Positief: Netheid
Negatief: Personeel en service, voorzieningen
One staff member was great and another was very unhelpful and insisted I was wrong, until another staff member had to correct them. A few hidden fees but not horrible.
2 nachten verbleven in maart 2024
Reactie van Guest Service Manager op 25 mrt 2024
Hello, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are deeply sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience you encountered during your time with us. We would welcome the opportunity to regain your trust and provide you with the exceptional experience that our guests have come to expect from us. If you would be willing to give us another chance, please contact us directly, and we will do everything we can to make it right.

8/10 – Goed

Kareem

1 nacht verbleven in maart 2024
Reactie van Guest Services op 13 apr 2024
Hello Kareem, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.

8/10 – Goed

Angela

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We liked the breakfast included with our stay it was a perfect. Would of liked the option to take back to our room though.
1 nacht verbleven in maart 2024
Reactie van Guest Service Manager op 25 mrt 2024
Hello, Thank you for your feedback. We look forward to welcome you again at our property.

10/10 – Uitstekend

Daniella

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a wonderful stay! Main attractions are a bit of a walk but only an 8 minute drive! Breakfast was warm and there were quite a few options! Room was so clean when we walked in and the bathroom was beautiful. Will definitely stay again on our next visit! Great location:)
2 nachten verbleven in maart 2024
Reactie van Guest Services op 19 mrt 2024
Hello Daniella, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again.