4/10 – Matig
Nicole R.
23 apr 2023
Negatief: Netheid
With a little work would be a dream
We tried really hard to remain positive & enjoy this vacation, but ran into so many issues with this property. The property management company did try to deal with things in timely manners, but it seemed like they were not aware of a lot of issues. We paid extra to heat the pool/hot tub & unfortunately it wasn't working properly until over halfway through our stay. But it was WONDERFUL once it was! Also, the property rental company did compensate us for some of the heating costs because of this. The location is fantastic for accessing the beach & nearby playgrounds, but if you want privacy look elsewhere as it is directly across from a condo & people are often yelling down to you while you are enjoying the pool. I think this is just par for the course in such a busy area & since it wasn't peak season it really didn't bother us much.
The house itself was beautiful & we wanted so badly to enjoy it with our kiddos, but clearly it is not being well taken care of. There was a recent leak in the roof leaving Sheetrock tape dangling from the ceiling, the water heater broke while we were there so between property management, the plumber & the pool people someone was always coming and going. None of the fan remotes had batteries, the TVs were difficult to figure out & the grill was not working. A small notebook with some information on how to work things & the pool would be so helpful. Lastly, my husband just informed me he killed SEVERAL cockroaches while we were there.
Nicole R.
7 nachten verbleven in april 2023