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Beoordelingen van Bali Relaxing Resort & Spa

3.5 out of 5
Bali Relaxing Resort & Spa
Jl. Pratama No. 62 Tanjung Benoa, Nusa Dua, Bali

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 26 van 72 beoordelingen" "
Gastenscore: 8 - Goed. 32 van 72 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 72 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 72 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 72 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Niet zo groot hotel, aan het strand heerlijk Vriendelijk personeel .
13 nachten verbleven in april 2019

8/10 – Goed

Gaston

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the pool & restaurant. Reception staff were excellent.
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Louie De La Serna, Rhodes

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff.
9 nachten verbleven in december 2023

8/10 – Goed

Svante

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotell var helt okej. Poolen stor och fin nära till havet. Frukosten kunde vara bättre ordnad. Det rummet vi hade var slitet men helt ok. Resturangen kunde det ta tid att få maten. Personalen var trevliga och hjälpsamma.
5 nachten verbleven in januari 2024

6/10 – Redelijk

Debra

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
A quiet and relaxing place to stay, although I think the property in general needs updating in many areas. The best part of this hotel is the pool and gardens. Good location for bars and restaurants. Take note there is no bar as stated and there was some noisy work being done in the next room.
8 nachten verbleven in november 2023

6/10 – Redelijk

Arshdeep

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

JATINKUMAR

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Arshdeep

1 nacht verbleven in oktober 2023

8/10 – Goed

Leonie

5 nachten verbleven in augustus 2023

6/10 – Redelijk

JANET AKINYI

Reisde met familie en kleine kinderen
Positief: Personeel en service
Staff were very friendly and helpful. The pool was great! Food was very good. Overall nice place for a short break. 👎The relentless insects all over in my room were unbearable. The shower 🚿 head not working properly. There were dirty plates left in the corridor from the day we arrived to the day we left. Cleanliness could be improved.
4 nachten verbleven in april 2023

10/10 – Uitstekend

Ramona Renate

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Personal hat immer und sehr schnell geholfen wenn man eine Frage oder einen Wunsch hatte.
3 nachten verbleven in maart 2023

8/10 – Goed

BELINDA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ok for a short stay as it is at the quieter end of the long stretch of beach at Benoa Bay.
3 nachten verbleven in januari 2023

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location on the the beach very big swimming pool,great staff and close to shops etc.Really nice place to stay with good breakfast.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

glenn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed in September 2022
Great place to stay. Excellent breakfast. . Very good rooms
1 nacht verbleven in augustus 2022

6/10 – Redelijk

Sara

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
I would NOT stay here again, not impressed
Breakfast wasn’t very good, definitely made us skip other meals at the resort. Not enough sun chairs for the very few guests staying here. Staff was nice, but under trained. Our power stop in our room in the middle of the night, I called the front desk multiple times, no answer. After our room was so hot I couldn’t sleep, I went and looked all over for a staff member or security guard. I shouted at the front desk, “hello, is anyone here?” No answer, so I knocked on the office door no answer. I opened the office door, I saw someone sleeping on the floor so, but all my noise didn’t wake them. I said “hello.” Still nothing. I knocked with the door open, nothing. Finally I knocked and said “hello” loudly. The gentleman finally woke up. I quickly realized as two people darted out of the room, both the desk staff and security were asleep on the job. I wouldn’t mind if they were asleep, but they did not answer the phone or respond to someone in the lobby. I have worked plenty of night shifts and this seems unsafe and unacceptable. What if something really serious was happening? They were willing to help figure out a solution (once they realized the power wasn’t and easy fix they moved us rooms) and were kind. I don’t blame the staff, as it seemed to be a training issue.
3 nachten verbleven in augustus 2022

6/10 – Redelijk

Kia gyrup

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Vi bookede en enkelt overnatning på vires besøg i Nusa dua. Generelt virkede hotellet slidt og der var langt til dens velmagtsdage, som det helt sikkert har haft. Servicen var virkeligt god, sødt personale i receptionen, men sengene var enormt hårde, og der var en del larm om natten fra andre beboere der drak øl ved poolen og badede til sent. Stedet virker bare overall en smule slidt og trist. Området er helt sikkert heller ikke hvad det har været før covid.
1 nacht verbleven in augustus 2022

8/10 – Goed

Ann-charlotte

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Ett helt OK hotell, bra priser på mat och dryck.
5 nachten verbleven in juli 2022

10/10 – Uitstekend

Danny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property in good location, big pool that has sun, food was good and room was comfortable. An excellent place for price
1 nacht verbleven in juli 2022

8/10 – Goed

Bettina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Flot hotel men med mangler
Udmærket hotel med sødt personale, men stranden lignede på ingen måde billedet og var praktisk talt ubrugelig uden skygge. Der var få solsenge i forhold til antal gæster. Morgenmaden var ikke så spændende, hvis man ikke var til asiatiske retter
5 nachten verbleven in juli 2022

8/10 – Goed

Bernardo

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent position, awesome huge clean pool, right on the beach. Good restaurant and breakfast..very friendly and helpful staff. Rooms were adequate, but bathrooms small a d in need of refurbishment. Good price for this property..Overall, i would recommend BRR &SPA..
3 nachten verbleven in juli 2022

6/10 – Redelijk

Andrea

Positief: Personeel en service, voorzieningen
On the beach, views of ocean. Beach for swimming is tidal. Breakfast was very good and staff wonderful. Rooms needed some TLC and renovations but to be expected post covid lockdowns .
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Elena

7 nachten verbleven in mei 2022

10/10 – Uitstekend

Shirley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Even though some services weren't available they did everything to make my stay very enjoyable 🙂
5 nachten verbleven in april 2022

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel for the value
The very best thing about the hotel is the pool! It's huge with a ledge that one can rest on and look out to the ocean. The pool staff did a great job of keeping the pool spotless. The staff was very friendly. We had some issues with the air conditioner in our room but a repair technician came right away and fixed it up each time. The restaurant is adequate. Good selection of buffet items that changed a bit each day. Restaurant staff doesn't speak very much English so sometimes brought challenges but extremely friendly. The stretch of beach is exactly as shown in the picture on the website. Water sports are right there at the beach so very convenient. This part of the Bali coastline is not very good for swimming. There is a lot of seaweed and a lot of boat traffic with the water sports. However the pool more than makes up for that. Would recommend this hotel & definitely stay here again.
11 nachten verbleven in december 2019

10/10 – Uitstekend

Sarka

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean hotel. Nice pool. Very good breakfast. We enjoyed our stay.
5 nachten verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool and beach views beautiful. We only stayed 2 nights.
2 nachten verbleven in november 2019
Reactie van Eka op 21 nov 2019
Dear Valued Guest, We are delighted to know that you had a memorable experience during your recent stay and thank you for your valuable feedback and we certainly look forward to welcoming you back at the resort in the near future for another memorable and relaxing experience.

8/10 – Goed

Irene

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2019
Reactie van Eka op 19 nov 2019
Dear Valued Partner, Thank you for taking the time to share your experience stay at Bali Relaxing Resort & Spa. We appreciate your feedback on our hotel and service. Your valuable feedback has been noted for improvement. Once again, thank you. We hope to welcome you again in the near future with a more enjoyable experience at our hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the hotel was so clean staff were all so friendly & a fantastic room
3 nachten verbleven in september 2019
Reactie van Eka op 19 nov 2019
Dear Valued Partner, Thank you for the positive review about our staff service and the room. We appreciate your feedback to provide better service in the future. Thank you and we are looking forward to welcoming you back to stay at Bali Relaxing Resort & Spa.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a very relaxing place, it was nice to spend a week there with my husband
6 nachten verbleven in september 2019
Reactie van Eka op 19 nov 2019
Dear Valued Partner, Thank you for taking the time to share your experience stay at Bali Relaxing Resort & Spa. We appreciate your feedback on our hotel and service. Your valuable feedback has been noted for improvement. Once again, thank you. We hope to welcome you again in the near future with a more enjoyable experience at our hotel.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was disappointed with some staff members - there lack of friendliness and unwillingness to assist. Pool toys - additional charge to use.
4 nachten verbleven in augustus 2019
Reactie van Management Team op 9 sep 2019
Dear Valued Guest, Thank you for your feedback. We have noted your constructive feedback about the service staff. We will share your valuable feedback with our team for further check and improvement in the future. We would like to thank you very much for being a part of our improvement and we are looking forward to welcoming you back to stay with us in the near future.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Frühstück ist eher asiatisch ausgerichtet. Sonst super Hotel als günstige Alternative zu den teuren Hotels am Nusa Dua Beach.
5 nachten verbleven in juli 2019
Reactie van Management Team op 15 jul 2019
Dear valued guest, We are delighted to know that you had a memorable experience during your recent stay and thank you for your valuable feedback and we certainly look forward to welcoming you back at the resort in the near future for another memorable and relaxing experience.

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in juni 2019
Reactie van Management op 15 jul 2019
Dear valued guest, We thanked you for your time taking feedback about our property. Hopefully, we can serve you on another occasion at Bali Relaxing Resort and Spa

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Frühstück leider auf Chinesen ausgelegt auf Nachfrage bekam ich aber auch andere Sachen Die nächtliche Anreise der Chinesen war sehr laut und wurde auch auf Abmahnung vom Hotel nicht unterbunden.Ansonsten würde ich wieder dort Urlaub machen wen der Preis stimmt ?
22 nachten verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terrible customer service, don’t stay here.
It took about an hr for me to check in because this hotel completely missed my booking (which was booked and paid for months ago). The front desk manager (Joni) made up numerous excuses but wasn’t able to apologize or explain what happened....he even went into hiding in the office, awful customer service. I was then checked into a room with drainage problems and with flies roaming the room/bathroom. Eventually, upon further request I was transferred to another room. Overall, hotel is a little run down, lacked maintenance and run by somebody that’s poorly trained......I would not recommend anybody to stay here so think twice before booking. Def pay a bit more for other options around the area.
2 nachten verbleven in april 2019

8/10 – Goed

AB, Indiana

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked the Hotel. Loved the breakfast. Staff were GREAT! Everyone is always willing to help you. The only thing I didn’t like was they allow smoking in the Restaurant wich that ruined my breakfast twice :( If you looking for a night live this is not your place. I stayed 5 days and then I moved to Kuta beach, honestly I liked better there because of the variety of places to eat, shopping and things to do. Of course, it’ll be busy and noisy. Next time I’ll stay more time in Kuta, then I’ll move to Nusa Dua to relax a couple days.
5 nachten verbleven in maart 2019
Reactie van Management Team op 23 apr 2019
Dear valued guest, Thank you for your feedback. Regarding the smoking allowed in the restaurant, the restaurant are open area. However, we have noted your constructive feedback. We will share your valuable feedback to our team for further improvement in the future. We would like to thank you very much for being a part of our improvement and we are looking forward to welcoming you back to stay with us in the near future. Best regards, Management Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was great to have a facility with full amenities for my final days in Bali. Staff were friendly and helpful. Was nice to have the breakfast buffet on site.
3 nachten verbleven in maart 2019
Reactie van Management Team. op 6 apr 2019
Dear Valued Guest, We are delighted to know that you had a memorable experience during your recent stay and thank you for your valuable feedback and we certainly look forward to welcoming you back at the resort in the near future for another memorable and relaxing experience at Bali Relaxing Resort & Spa.

6/10 – Redelijk

sri bimo adhi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Security dan staf kurang ramah. Makanan kurang variatif dan kurang lezat.
5 nachten verbleven in februari 2019
Reactie van Management Team op 23 apr 2019
Dear Sri Bimo Adhi, Terimakasih atas email masukan bapak. Perwakilan dari team management , kami mohon maaf atas ketidaknyamanan yang bapak alami terkait dengan security dan staff yang kurang ramah , tentunya kami akan memberitahukan staff agar kedepannya bisa menjadi lebih baik. Terimakasih.

10/10 – Uitstekend

Morten

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really nice.
Really nice place and nice pool - super staff
5 nachten verbleven in januari 2019
Reactie van Suyandya op 22 feb 2019
Dear Mr Morten, Thanks you very much for your staying with us and hope will see you again in other holiday. Best regards

8/10 – Goed

j

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Located in Tanjung Benoa (rather than Nusa Dua), close to water sport activities, restourants and bar (not as busy as Kuta). Need own transport if need more than that. Staff are very freindly and heplful. Room is big with very basic furnitures, but with waterview and spectacular sunrise. Nice and comfortable bed. Big swimming pool and "private" beach. Breakfast is basic (free), but dinner menu is nice, love the banana fried. Nice and relaxing massage.
3 nachten verbleven in januari 2019
Reactie van suyadnya op 22 feb 2019
Hope find you good health,Thank you very much for your stay with us and hope will see you again in the next holiday. Best regard

8/10 – Goed

joungsoo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
가성비좋은리조트
가격대비 훌륭한 리조트입니다. 자체해변도있어서 좋구요, 다만, 중국인들 숙박이 많아서 그런지 식사가 중국식이었어요~
4 nachten verbleven in januari 2019
Reactie van Suyadnya op 22 feb 2019
Dear Mr Joungsoo, Hope find you well, Thanks for your staying with us and we do hope will see you again in next holiday. Best regards

8/10 – Goed

Ricky, North London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel with large swimming pool and very close to the beach
14 nachten verbleven in januari 2019
Reactie van suyadnya op 22 feb 2019
Dear Mr Ricky, Thanks your for your kind comment and please apologizes us if during your stay not in your expectation and hope will see you again next holiday. Best regards

8/10 – Goed

Alix

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value near Nusa Dua
Great spot, good value for money. Nice pool area and good beach. Arrived late (1.30am) and quick check-in and welcome drink.
1 nacht verbleven in januari 2019
Reactie van suyadnya op 22 feb 2019
Dear Alix, Hope find you well, Thank you for staying with us and hope will see you again next holiday. Best regards

10/10 – Uitstekend

Geverifieerde reiziger

11 nachten verbleven in december 2018
Reactie van Eka op 8 jan 2019
Dear Valued Guest, Thank you for staying with us, we wish you as our repeater guest and we can serve you on another occasion.

8/10 – Goed

Antonio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in november 2018
Reactie van suyadnya op 27 dec 2018
thanks for your staying with us and hope will see you again next holiday Best regard

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good 👌👌👌👌No complain Big swimming pool Near beach
1 nacht verbleven in december 2018
Reactie van suyadnya op 27 dec 2018
with pleasure to receive your comment and hope will see you again next holiday. Thanks & regard

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel quiet! For quiet people is percect . If you like nightlive is not the place. Beach is little and lot of asian food. Good service to provide scooter and help for looking place.
3 nachten verbleven in november 2018
Reactie van suyadnya op 27 dec 2018
Thanks for your kind comment and hope will back again in others holiday. Best regard

10/10 – Uitstekend

Cheerie, Toronto, Canada

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff are great and very accomodating. A hidden gem!!! That we're glad we found. Will stay here again given a chance. Restaurant prices are reasonable and taste good. Clean pool and beach front. Love...love!!!
3 nachten verbleven in oktober 2018
Reactie van suyadnya op 27 dec 2018
Thanks for staying with us and hope will come again in other occasion. Best regard

8/10 – Goed

Will, Melbourne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient to the beach, pool is lovely, buffet breakfast was good. Didn’t eat other meals there, didn’t see many people in there.
6 nachten verbleven in oktober 2018

8/10 – Goed

Jenipher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hospitality at its best!
The Service by all the staff was simply awesome. The hotel is perfectly located along the beach. I enjoyed the breakfast which included local Asian cuisine. Its good to travel and taste the local food. The room was also comfortable. I enjoyed my stay. Great value for money. Only thing is the prices of the Spa were different from what is shown on the website. Great WIFI.
9 nachten verbleven in oktober 2018

8/10 – Goed

Geverifieerde reiziger

9 nachten verbleven in oktober 2018