Dear tugbajoanne, Kindly allow me to express my gratitude for your continuous patronage and loyalty to our Resort, the wonderfully detailed review that you have shared will definitely encourage our team to continue providing to our valued guests, the same level of service excellence that you always experience during your stays with us. I am very happy to read that you will be returning to stay with us again. We look forward to welcoming you back to INAYA Putri Bali in the near future. Warmest Regards, INAYA Putri Bali Management

Thank you for sharing your experience during your stay with us. It is a pleasure that our service rendered by our team was able to craft a remarkable stay of you. Your review is valuable and we wish it will encourage everybody to come and experience at MERUSAKA Nusa Dua. We look forward to welcoming you back very soon!Warmest Regards,MERUSAKA Nusa Dua Management

Thank you for sharing your experiences with us and it was a pleasure to have you as our valued guest. We noted that we missed the opportunity to carve out a valuable experience for you regarding our services. Please let me express my sincere apology for the inconvenience caused. Please rest assured that we are taking your constructive remarks seriously. We appreciate you reached out us in regards your feedback and thoughts as it help us greatly in improving our products, services, qualities and facilities. We look forward for your return to have you witness the improvement we will have made by then and to make you experience the true MERUSAKA stay and craft another memorable stay with us.Warmest Regards,MERUSAKA Nusa Dua Management

We hope you have had a safe journey back home and are reminiscing the lasting memories created during your visit at MERUSAKA Nusa Dua.Allow me to thank you for commending the perfect service extended by the team and your positive comment truly mean a lot to us in striving the best service every day.All of us look forward to welcoming you back at the resort, for another wonderful vacation with MERUSAKA Nusa Dua.Warmest Regards,MERUSAKA Nusa Dua Management

Thank you for sharing your experiences with us and it was a pleasure to have you as our valued guest. We are grateful for your constructive feedback on how we can further improve and strive for perfection on our lighting as well as breakfast, your comments are extremely important for us and we will surely look into respective areas accordingly. We look forward for your return to have you witness the improvement we will have made by then and to make you experience the true MERUSAKA stay and craft another memorable stay with us.Warmest Regards,MERUSAKA Nusa Dua Management

Dear Michael,You say on another review site that some money which you had “hidden in clothes”, not put in the Safety Deposit Box provided in your room, was missing from your room and you mention that to a Bellboy, not asking to speak to the Duty Manager, Security Manager, or even the General Manager. We have no record of you speaking to anyone in management here about this matter, and are therefore not able to conduct any proper investigation.In terms of mobility and accessibility, I am happy to say that any area where there are steps in the property there is also provided with a ramp, so that all areas are accessible to those who may be somewhat infirm.Thank you.Ian CameronGeneral Manager