3 outdoor pools, open 7:00 AM to 6:00 PM, free cabanas, pool umbrellas

Beoordelingen van Novotel Bali Benoa

4.5 out of 5
Novotel Bali Benoa
#70 Jalan Pratama, Tanjung Benoa, Nusa Dua, Bali

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 334 van 741 beoordelingen" "
Gastenscore: 8 - Goed. 295 van 741 beoordelingen" "
Gastenscore: 6 - Redelijk. 79 van 741 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 741 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 741 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Bilal Chamsine - General Manager op 10 sep 2023
Dear Valued guest,Warmest greeting from Novotel Bali Benoa!Thank you so much for giving a perfect rating, your recommendation is mean the world to us.We wish to welcome you back real soon!Sincerely,Bilal Chamsine - General Manager

8/10 – Goed

Jeroen Simon Johannes van

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede ligging

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
De voorzieningen, de omgeving maar vooral het personeel maken dit hotel echt super om in te verblijven.
8 nachten verbleven in december 2019
Reactie van Daniele Ruiu op 28 dec 2019
Dear Valued Guest, Thank you for spending your staycation with us. I am glad to know that our service and overall facilities have made your stay a pleasant one. Our aim is to create a home away from home for our guest and I am proud to read that our efforts have clearly made a lasting impression on you. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, Daniele Ruiu General Manager

10/10 – Uitstekend

Stephane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
mooi strandhotel
Zeer mooi hotel, goedgelegen vriendelijk personeel, uitstekend ontbijt, direct aan het strand
6 nachten verbleven in maart 2019
Reactie van Sarah op 30 apr 2019
Dear Stephane, Warmest Greetings from Novotel Bali Benoa It is our privilege to know that you had an excellent experience with us recently. We appreciate your good comment and excellent rating. Thank you and we already look forward to welcome you back in the not so distance future. With my best regards, Sarah Novita Personal Assistant to GM

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top hotel
Mooi schoon en comfortabel hotel. Vriendelijke en behulpzame mensen en perfecte ligging.
12 nachten verbleven in augustus 2018
Reactie van Suci Tirta, Resident Manager op 28 aug 2018
Dear Valued Guest, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. Full rating on your review will encourage us to keep up this good service. We definitely looking forward to welcoming you back to our resort. Sincerely, Suci Tirta, Resident Manager

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
FIjn hotel resort aan het einde van Bali rondreis
Het resort ligt aan een lange strip met veel hotel resorts. Het is grootschalig, maar het is goed geregeld en verdeeld in 2 delen. Weg veilig oversteken met een klaar-over die er altijd staat. Ook zuster op het resort voor hulp bij ziekte. Ook is er een kids club waar je bv vliegers kunt maken en koekjes kunt bakken. We hebben het fijn gehad!
4 nachten verbleven in mei 2018
Reactie van daniele op 23 mei 2018
Dear Chris, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. Full rating on your review will encourage us to keep up this good service. We definitely looking forward to welcoming you back to our resort. Sincerely, Daniele Ruiu, General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superfijn hotel in Nusa Dua
Hele fijne vakantie gehad in dit hotel met prima faciliteiten! Personeel zeer vriendelijk en behulpzaam. Eten prima en mooie zwembaden. We komen zeker nog een keer terug!
18 nachten verbleven in april 2018
Reactie van Suci Tirta, Resident Manager op 17 mei 2018
Dear Valued Guest, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. Full rating on your review will encourage us to keep up this good service. We definitely looking forward to welcoming you back to our resort. Sincerely, Suci Tirta, Resident Manager

8/10 – Goed

Annemarie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn hotel, direct aan zee
Novotal Bali Benoa is een fijn hotel om te verblijven, ons verblijf was zoals verwacht naar foto's e.d.
1 nacht verbleven in november 2017
Reactie van Sarah op 7 dec 2017
Dear Annemarie, Greetings from The Novotel Bali Benoa. It is our privilege to know that you had an excellent experience with us recently. We appreciate your comment. Thank you and we already look forward to welcome you back in the not so distance future. With my best regards, Sarah, Personal assistant to GM

10/10 – Uitstekend

Rutger, Hoogeveen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Genoten op een top resort.
4 dagen enorm genoten op dit top resort. Lekker relaxen en genieten van alle faciliteiten. Heerlijk uitgebreid ontbijt elke ochtend, veel keuze van veel gerechten. Nette schone ruime kamers, met heerlijke bedden. Het resort ligt aan een klein prive zandstrand met wel veel rotsen. Waar wij niet echt van genoten hebben, wij zijn met de taxi naar het in de buurt gelegen Geger beach gegaan. Waar je een iets ruimere zandstrand hebt en beter kan zwemmen, ook daar is een beachcafe voor een hapje en drankje. Daarna weer snel naar Novotel Benoa Bali Resort om nog effe af te koelen in de mooi aangelegde buitenzwembadden. Maar verder hadden wij niks te klagen, aardig personeel die je met alles graag willen helpen en een vriendelijk belangstelend praatje met je maken. Wij komen hier graag terug.
Reactie van Sarah op 22 mei 2017
Dear Rutger, Greetings from Novotel Bali Benoa. It’s an honor to read your inspiring review and I am thrilled to learn that you were impressed with the breakfast, room cleanliness, our staff performance and most importantly the service we provided. It also makes us truly glad to know that your overall stay met your expectation and more. We will convey your positive feedback to our team and we believe it will motivate us all to create more memorable journeys to our valued guests. We already look forward to welcoming you back for a more memorable Accor experience. Sincerely yours, Sarah, Personal Assistant to GM

6/10 – Redelijk

Geverifieerde reiziger

Niet echt een fantastisch hotel
Check-in duurde lang, baggage bleef gewoon buiten staan, kamer niet echt geweldig, zwembad was goed, ontbijt was goed, vriendelijk personeel
Reactie van Gandi op 15 jul 2016
Geachte Gast, Groeten van Novotel Bali Benoa. Hartelijk dank voor de tijd neemt om te beoordelen onze kamer, diensten en faciliteiten. Uw inbreng en de feedback van al onze gasten is van vitaal belang voor ons en we willen altijd de verwachtingen van gasten te worden voldaan bij aankomst. Wij nemen alle feedback serieus en we verontschuldigen ons dat uw ervaring voldeed niet aan uw verwachting. Al onze inspanningen zijn geconcentreerd in het voorkomen van toekomstige gebeurtenissen. Vriendelijke groeten,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic holiday....!!!
I don't know what to say, but perfect! Grounds and buildings just gorgeous, pool area so attractive. Many trees throughout the grounds, flowers, sculptures. The cleanliness of the whole resort was something I have never seen before, not a piece of garbage around. No bugs to be found anywhere! The staff were so hard working and were the best I have ever met. Weather was perfect. The sun would come out by 8 am, nice warm and always a breeze. Just perfect. It truly was a wonderful holiday with many great memories to have. I am sure hoping we can do it again. Greetings from Rob en Erica...Holland
Reactie van novotel op 30 okt 2015
Dear guest, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Your Novotel Bali Benoa Team

8/10 – Goed

Uitgerust

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Om heerlijk te genieten.
Mooi hotel, van alle luxe voorzien, erg vriendelijk personeel, heerlijk eten. Jammer dat het gehorig is en aan een drukke weg ligt. Maar op zeker een aanrader als je wilt relaxen...
Reactie van Alex op 21 mrt 2015
Dear Uitgerust, thank you very much for sharing your review and rewarding us with 4 points . My team and I are happy you enjoyed our services and our restaurant offers, and good to know you could well relax in our resort. Thank you again and best regards!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Alex op 26 okt 2013
Dear Guest, thank you for your top rating :). It always makes us happy to see our guests fully enjoyed their stay.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Goed hotel
Goed hotel. Internet slecht. Drank + eten in hotel duur.
Reactie van Alex op 19 okt 2013
Dear Guest, thank you for your comment and yuor good rating, we are pleased you had a good stay with us. We offer internet for free in all guest areas, including guest rooms. A slower version (256kbs) which should be ok to get emails, download the news, skype and a faster option (1mbs) for IDR 100,000 per day for movie/youtube/itunes downloads. However, we are dependent on the islands network to be sufficient and working - during last week's peak season in Bali we were facing some interuptions of service from our hotel to our internet provider and the public net. But in such cases our IT team is working 7 days a week to solve the issue for our guests as soon as possible. Best regards and hope to see you again at our resort.

8/10 – Goed

sekuur

Positief: Netheid, personeel en service en comfort kamer
Reactie van Alex op 2 nov 2013
Dear sekuur, thank you for your positive rating on your stay in our resort. We are happy to read you had a good holiday with us.

8/10 – Goed

Alletta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lekker uitrusten, zwemmen en strand
Wij hebben onze reis in Bali hier afgesloten. Erg ontspannend. Lekker eten zowel ontbijt als diner! Vriendelijk personeel en erg schone kamers.
Reactie van Alex op 8 jul 2015
Dear Alletta, Thank you for taking the time to share your experience, your feedback will guide us to give even better service in the future. We hope to welcome you back again to our resort very soon! Sincerely, Estrella, Resident Manager..

10/10 – Uitstekend

Campbell

2 nachten verbleven in april 2024

10/10 – Uitstekend

Andreas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir waren 4 Nächte und würden jederzeit wieder kommen
4 nachten verbleven in maart 2024
Reactie van Bilal Chamsine - General Manager op 30 mrt 2024
Dear Andreas,Warmest greeting from Novotel Bali Benoa!We very much appreciate your comments regarding your stay at Novotel Bali Benoa!It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you again for staying with us and really appreciate your recommendation.Definitely, we look forward to having you back here.Sincerely,Bilal Chamsine - General Manager

10/10 – Uitstekend

Juliet

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great kids club. Staff are incredibly helpful and warm & welcoming. Rooms very comfortable.
4 nachten verbleven in februari 2024
Reactie van Bilal Chamsine - General Manager op 28 feb 2024
Dear Juliet,Warmest greeting from Novotel Bali Benoa!Thank you for having stayed with Novotel Bali Benoa and taking the time to write your feedback.We are happy to hear that you had a great stay with and that our room and kids club liking to your expectation.Thank you also for complimenting our staff service.Hope to see you back again with us.Sincerely,Bilal Chamsine - General Manager

10/10 – Uitstekend

Tore

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Bilal Chamsine - General Manager op 12 feb 2024
Dear Tore,Warmest greeting from Novotel Bali Benoa!Thank you so much for giving a perfect rating.Your recommendation mean the world to us.Definitely hope to welcoming you back again.Sincerely,Bilal Chamsine - General Manager

10/10 – Uitstekend

Caroline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful pool area lovely staff
6 nachten verbleven in januari 2024
Reactie van Bilal Chamsine - General Manager op 31 jan 2024
Dear Caroline,Warmest greeting from Novotel Bali Benoa!Thank you for your recommendation, it's mean the world to us.Hope to have the opportunity to welcome you back, soonSincerely,Bilal Chamsine - General Manager

10/10 – Uitstekend

Samuel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice feel
Reactie van Bilal Chamsine - General Manager op 31 jan 2024
Dear Samuel,Warmest greeting from Novotel Bali Benoa!We are so happy to know that you had a wonderful stay with us, and all the hotel has offer is met your expectation.We hope to have the opportunity to serve you once again in the coming future.Sincerely,Bilal Chamsine - General Manager

10/10 – Uitstekend

Adithya

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Bilal Chamsine - General Manager op 18 dec 2023
Dear Aditya,Warmest greeting from Novotel Bali Benoa!Thank you for giving a perfect rating.Your recommendation mean the world to us.We sincerely hope to welcoming back you again for another great holiday with us.Sincerely,Bilal Chamsine - General Manager

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Bilal Chamsine - General Manager op 12 feb 2024
Dear Jason,Warmest greeting from Novotel Bali Benoa!Thank you very much for giving a perfect rating.Your recommendation mean the world to us.We look forward to welcoming you back here, hopefully very soon!Sincerely,Bilal Chamsine - General Manager

10/10 – Uitstekend

Skye

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Facilities, pools, dining options, room and staff were all brilliant. Would definitely stay again.
2 nachten verbleven in oktober 2023
Reactie van Bilal Chamsine - General Manager op 7 nov 2023
Dear Skye,Greetings from Novotel Bali Benoa!We are truly delighted to hear that you had a wonderful time at Novotel Bali Benoa.I am happy to know that hotel facilities , room and our dining offer were up to your liking, and that our staff service managed to impress you and more!We certainly appreciate your kind recommendation of us, and hope to welcome you back again with us very soon.Sincerely,Bilal Chamsine - General Manager

8/10 – Goed

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Bilal Chamsine - General Manager op 23 okt 2023
Dear John,Thank you for the a good rating to us.We sincerely appreciate your recommendation of us, certainly awaiting your return to us.Sincerely,Bilal Chamsine - General Manager

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A very nice property as you would expect from Novotel. The room was clean & tidy & the grounds were immaculate. One thing we did find was that the room had a musty smell to it that only ever appeared after we had been out for the day. We also found that some of the facilities were a little tired. The pool table had broken cues, so made playing there a little harder, but manageable. The pools were amazing & we spent most of the day in the one at the beach.
5 nachten verbleven in oktober 2023
Reactie van Bilal Chamsine - General Manager op 23 okt 2023
Dear John,First of all, thank you so much for having chosen to stay with us during your recent visit in Bali and taking the time to give us the feedback.We are happy to know that our room cleanliness and the pool were up to your expectation.Furthermore, rest assured that we will being looking to bring the necessary improvement on the highlight point. Thank you for letting us know.Thank you again for sharing your experience, and we hope to be able to welcome you back again and better serve you in the near future.Sincerely,Bilal Chamsine - General Manager

10/10 – Uitstekend

Nicola Dawne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were incredibly attentive, always smiling and willing to help. They genuinely wanted us to have a great day/breakfast/holiday etc. The breakfast is fantastic, pools are lovely, just the right amount of restaurants, shops and massage salons in walking distance. Unfortunately kids can tend to take over the pools.
7 nachten verbleven in oktober 2023
Reactie van Bilal Chamsine - General Manager op 23 okt 2023
Dear Nicola Dawne,It's wonderful to know that you had a great time at Novotel Bali Benoa, enjoying the facilities our hotel has to offer.All the team will be truly humbled to receive your kind words of them, which I will be sure to share.We appreciate your recommendation and we looking forward in welcoming you back again soon!Sincerely,Bilal Chamsine - General Manager

8/10 – Goed

Karin

Positief: Netheid, personeel en service
2 nachten verbleven in september 2023
Reactie van Bilal Chamsine - General Manager op 23 okt 2023
Dear Karin,Thank you for giving us a good rating.We are glad to know that you had a great stay with us.We sincerely appreciate your recommendation of us, and hope to see you back soon!Sincerely,Bilal Chamsine - General Manager

8/10 – Goed

SHAGUFTA

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in september 2023
Reactie van Bilal Chamsine - General Manager op 23 okt 2023
Dear Shagufta,Thank you for giving us a good rating.We are glad to know that you had such a great stay with us!We definitely hope to welcome you again soon at Novotel Bali Benoa.Sincerely,Bilal Chamsine- General Manager

8/10 – Goed

Bowen

6 nachten verbleven in augustus 2023
Reactie van Bilal Chamsine - General Manager op 5 sep 2023
Dear Bowen,warmest greeting from Novotel Bali Benoa!Thank you so much for your review, your kind appreciation toward our hotel is truly mean the world to us.Hope to see you back at our beautiful resort.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Un hôtel au top avec de belles prestations, idéalement situé et un personnel très accueillant et à l’écoute constante. Un seul petit bémol : l’isolation phonique des chambres.
15 nachten verbleven in augustus 2023
Reactie van Bilal Chamsine - General Manager op 5 sep 2023
Dear David,Thank you so much for taking the time in writing such a great review of us.We are happy to hear that you enjoyed the hotel very much as well the staff serviceIt will be my pleasure to share your kind words team, who will be happy to receive them.Hope to see you back again with us, very soon.Kind Regard,Bilal Chamsine - General Manager

6/10 – Redelijk

Joanne

Positief: Netheid, voorzieningen
I have stayed in multiple resorts in bali and unfortunately this did not meet my expectations. Staff wasn't as friendly, i haven't finished my breakfast and my table was given away. All my room pillow cases either have a black stain mark or it's not changed ( it has a foul smell ). On top of that, on my first day of check in my room tap / shower water was off. Once they turned it back on the water was completely brown for hours.
4 nachten verbleven in augustus 2023
Reactie van Bilal Chamsine - General Manager op 5 sep 2023
Dear Joanne,Warmest greeting from Novotel.I would like to thank you for taking the time to share your feedback regarding your most recent stay with us. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. All the points you raised have been carefully noted and shared with management team and we are very concerned. Again, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind regards,Bilal Chamsine - General Manager

10/10 – Uitstekend

gregory

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très belle hôtel petit déjeuner excellent.
2 nachten verbleven in augustus 2023
Reactie van Bilal Chamsine - General Manager op 5 sep 2023
Dear Gregory,Warmest greeting from Novotel Bali Benoa!First of all thank you for taking the time to write such a wonderful review, sharing how your stay went with us. It certainly makes our day to receive such kind recognition from you, complimenting our hotel and the breakfast.I am certainly passing your compliment to the entire of the team, which they will truly be excited to receive.Kind regards,Bilal Chamsine - General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Bilal Chamsine - General Manager op 5 sep 2023
Dear Valued guest,Warmest greeting from Novotel Bali Benoa!Thank you so much for your review, your kind appreciation toward our hotel is truly mean the world to us.Looking forward to having you back here, hopefully very soon,Kind regards,Bilal Chamsine - General Manager

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in augustus 2023
Reactie van Bilal Chamsine - General Manager op 5 sep 2023
Dear Rebecca,Warmest greeting from Novotel Bali Benoa!Thank you so much for your review, your kind appreciation toward our hotel is truly mean the world to them.Thank you again for choosing Novotel Bali Benoa and we look forward to welcoming you back again soon.Kind regards,Bilal Chamsine - General Manager

10/10 – Uitstekend

Sawsan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are amazing Amenities are next level Didn’t want to go home
11 nachten verbleven in juli 2023
Reactie van Suci Tirta - Resident Manager op 31 jul 2023
Dear Sawsan,Warmest greeting from Novotel Bali Benoa!First of all, thank you so much for taking the time in writing such a wonderful d review of us!We're truly happy to know that staff service is managed to meet your expectations!Hope to have the opportunity to welcome you back again, soon!Kind regards,Suci Tirta - Resident Manager

10/10 – Uitstekend

Gerald

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff made our stay very relaxing and comfortable. Devi and Maya especially well done
7 nachten verbleven in juli 2023
Reactie van Suci Tirta - Resident Manager op 23 jul 2023
Dear Gerald,Warmest greeting from Novotel Bali Benoa!We are truly delighted to hear that you had a great stay experience with us, enjoying the hotel and staff service, particularly by Devi and Maya, i will pass this kind word with them and i am sure they will be truly grateful for your kind mention of them.We certainly hope to have the opportunity to welcome you back with us, as we would love nothing more than to have you back again!Kind regards,Suci Tirta - Resident Manager

8/10 – Goed

Tom

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was clean, well decorated with friendly and welcoming staff. Location was good but hotel needs to promote dining options more, and perhaps introduce 'happy hours' to encourage guests to dine in tbe hotel. Overall a good option for a stay in Bali.
8 nachten verbleven in juli 2023
Reactie van Suci Tirta - Resident Manager op 23 jul 2023
Dear Tom,Warmest greeting from Novotel Bali Benoa!We certainly appreciate your kind comments and recognition of the hotel cleanliness, and staff service!We truly appreciate your time and constructive feedback of the dinning option promotion option and the Happy hour which we are thank you for that and we will be sure to work on it.We sincerely hope you will return to us in the future, as we will strive to serve you better.Kind regards,Suci Tirta - Resident Manager

6/10 – Redelijk

michelle Louise

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service
Average stay- this was advertised as nusa dua it’s not-. Nowhere t eat just one restaurant and very a average food. Very dirty beach no one cleaned the sand for mastic everywhere. Staff chase u Around if you forget to sign a bill. Nothing to do for kids - terrible kids club no actives. No entertainment or music . Boring!
6 nachten verbleven in juli 2023
Reactie van Suci Tirta - Resident Manager op 23 jul 2023
Dear Michelle Louise,Warmest greeting from Novotel Bali Benoa!We are very sorry to hear that your overall stay did not meet your expectation.In regards of the restaurant, we are pleased to share that we have 3 restaurants open in the hotel , one of which provides buffet dinner 3 times a week which enlivened by Balinese dance as entertainment.We also provide a variety of activities every day that both adults and children can enjoy.Once again, We would like to humbly apologize for the inconvenience caused during your stay with us. Please be rest assured that we have and will continue our uplifting projects in hotel , to ensure our hotel is nothing short of comfortable.I truly appreciate your time and constructive feedback, and I profoundly hope you would allow us to welcome you back and better serve you with high standards which we are known for, in the future.Kind regards,Suci Tirta - Resident Manager

8/10 – Goed

Dwipa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023
Reactie van Suci Tirta - Resident Manager op 23 jul 2023
Dear Dwipa,Warmest greeting from Novotel Bali Benoa!We're truly happy to hear that you had a pleasant experience at Novotel Bali Benoa.Your recommendation means the world for us.Looking forward in welcoming you back here soon.Kind regards,Suci Tirta - Resident Manager

2/10 – Ontzettend slecht

Anurag

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van Suci Tirta - Resident Manager op 11 mei 2023
Greeting from Novotel Bali Benoa!Thank you for sharing your feedback concerning your experience staying at our resort.I would like to apologize that your overall experience did not meet your expectation. In order for us to have an accurate information and to rectify this matter, I would be grateful if you could drop me an email via H1922-RD@accorOnce again, thank you for your feedback and i hope there will be another chance to welcoming you

10/10 – Uitstekend

Galina

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023
Reactie van Suci Tirta op 11 mei 2023
Dear Galina,Greeting from Novotel Bali Benoa!Thank you so much for your kind review to Novotel Bali Benoa. Your recommendation means the world to us. Thank you so much for choosing Novotel Bali Benoa and we can’t wait to see you back again soon.Sincerely,Suci Tirta- Residen Manager

10/10 – Uitstekend

Teariki

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic hotel. Breakfast buffet is great. Kids loved the pool. We come back again
4 nachten verbleven in april 2023
Reactie van Suci Tirta op 11 mei 2023
Dear Teariki,Greeting from Novotel Bali Benoa!Thank you for your kind review and I am delighted to hear that you had a wonderful stay at our hotel. We are happy that you enjoyed the breakfast that hotel has to offer, as well the kids pool.I will certainly share your kind compliments with the team, which they will be happy to receive.Sincerely hope you will be back soon!!Kind regards,Suci Tirta- Resident Manager

8/10 – Goed

Sean

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good value for money.
5 nachten verbleven in maart 2023
Reactie van Suci Tirta op 11 mei 2023
Dear Sean,Greetings from Novotel Bali Benoa!Thank you for your kind review and our recommendation means the world to us.We will be waiting for your return soon!Sincerely,Suci Tirta- Resident Manager

10/10 – Uitstekend

Mary Prosper Richard Martin Hirudayaraj

Reisde met familie
Positief: Netheid, personeel en service
Stayed with family for 4 nights. Very quiet place. Recommended for families.
4 nachten verbleven in maart 2023
Reactie van Suci Tirta op 11 mei 2023
Dear Mary Prosper Richard Martin Hirudayaraj ,Greetings from Novotel Bali Benoa!Thank you so much for your review. I am so happy to hear that you had a wonderful time with us.We look forward to welcoming you back here again.Sincerly,Suci Tirta - Resident Manager

10/10 – Uitstekend

Sebastian

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
the staff was very friendlly. didnt like the food at the restaurant
3 nachten verbleven in februari 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Positief: Personeel en service
I like that it is near the beach. The rooms were spacious. I love the bathtub. What i didnt like is there were insects in the room as its near the beach. Travellers who love nature won't mind the insects i guess. Haha.
3 nachten verbleven in oktober 2019
Reactie van Devi op 5 mei 2020
Dear Valued Guest, Greetings from Novotel Bali Benoa Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We appreciate your sharing your concerns and we truly wish to welcome you back in the future. Best regards, Devi Ari Room Division Manager

8/10 – Goed

Régis

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
bel hôtel et très bon séjour
bel hôtel, propre, personnel sympathique, petit déjeuner où rien ne manque. Seul petit bémol, rien n'est traduit en français que se soit les documents ou les cartes du restaurant. Merci à Célia qui nous a bien aidé. Pour un hôtel de chaine française cela n'est pas normal. Club enfants super et le personnel au top et très gentil avec les enfants. Les piscines sont très bien et le plus des bouées gonflables pour les enfants.
6 nachten verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Superbe établissement Un personnel souriant, serviable et professionnel
6 nachten verbleven in februari 2020