Interieur

Beoordelingen van Hotel Shattuck Plaza

4 out of 5
Hotel Shattuck Plaza
2086 Allston Way, Berkeley, CA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 633 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 224 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 74 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 35 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 34 van 1000 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Mike

6 nachten verbleven in januari 2024
Reactie van FOM op 15 feb 2024
Thank you for choosing Hotel Shattuck Plaza!

4/10 – Matig

Yun-Hsi

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room is fairly clean. With everything you will need. But you can hear the noice on the road very clearly with windows closed. Also sounds of air conditioning, water running and other noice is making it hard to sleep at night
4 nachten verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Yun-Hsi,Thank you for taking a moment to let us know about your recent experience staying with us. We are disappointed you did not receive a quality night's sleep because of the noise. If you have issues during your visit, our helpful team is always willing to assist in any way we can. It was nice having you as our guest, and we hope you will consider staying with us again the next time you are in the area.

10/10 – Uitstekend

Bruce

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
lovely, comfy rooms. quiet and cozy
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Bruce,Thank you for the five-star review! We're thrilled you enjoyed our comfy, quiet, and cozy rooms. We look forward to welcoming you back soon for another lovely stay at Hotel Shattuck Plaza.

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location, not far from the Cal campus. Very nice to get a bottle of wine for Expedia VIP status.
2 nachten verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Dear Peter,It was an honor to host you at Hotel Shattuck Plaza. We're pleased you liked our convenient downtown location, just two blocks from UC Berkeley. Our team looks forward to seeing you again.

4/10 – Matig

Jinyan

Negatief: Netheid
1 nacht verbleven in april 2024

6/10 – Redelijk

William

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked the hotel and the service. There was major construction going on literally right outside our window that started at 7:10am. It was very noisy and disruptive…..a rude awakening . We would stay again despite this.
1 nacht verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Dear William,Thank you for sharing your experience. We're pleased you enjoyed our hotel and our team's hospitality, though we regret the disturbance caused by the nearby construction. We appreciate your understanding and look forward to welcoming you back under quieter circumstances for a more restful experience.

10/10 – Uitstekend

Shelly, Fair Oaks

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was perfect, cute, clean. We really liked there was a bar and restaurant in the facility. Wish it would have stay open 11 PM, but still nice. We would definitely stay there again and pay extra for the parking.
1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Shelly,Thank you! Our team takes great pride in our wonderful hotel, so they will be delighted to read your lovely five-star review. We are thrilled you were impressed with everything we have to offer and look forward to your next stay with us at Hotel Shattuck Plaza.

6/10 – Redelijk

Qing

The toilet facilities are too poor
2 nachten verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Qing,Thank you for your recent stay, and we appreciate you sharing your valuable comments. We're very sorry to hear that the bathroom facilities fell short of meeting your expectations. We encourage our guests to reach out to our front desk team with any issues that may occur so we can find a solution and ensure you have a comfortable visit. We're grateful for your feedback, and we hope to have the opportunity to impress you on another occasion.

10/10 – Uitstekend

Monika

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location & friendly staff Lots of very nice restaurants in walking distance
2 nachten verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Monika,It was a pleasure to host you at Hotel Shattuck Plaza. We appreciate you highlighting our convenient location near restaurants. Our team hopes to welcome you back soon!

10/10 – Uitstekend

Tatia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Old building, well maintained. Nice play EXCELLENT location. Easy access to BART, UC Berkeley, food, etc.—great home base while exploring the region.
2 nachten verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Tatia,It was such a pleasure having you as our guest! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Thank you for your perfect rating, and we hope you return soon.

10/10 – Uitstekend

Barak

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is excellent! They’re always making sure to look out for you. I’ve gotten upgrades almost every single time I’ve been here ! Thank you, Shattuck team!
1 nacht verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Dear Barak,Thank you for sharing your experience at Hotel Shattuck Plaza! It's always a pleasure to welcome our guests back, and our team is delighted to have earned your praise. Please consider staying with us again for another terrific experience in the future.

10/10 – Uitstekend

carolyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

8/10 – Goed

Isai

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I did not like the wifi -- to slow!
2 nachten verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear Isai,We appreciated the opportunity to host you at Hotel Shattuck Plaza. While we hope you had a comfortable stay overall, we're sorry you struggled with our Wi-Fi. Rest assured, we'll reach out to our internet service provider with your thoughts. We value you as our guest and hope you return soon.

8/10 – Goed

David, W. Hollywood

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice old time feel. Friendly staff.
2 nachten verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear David,We appreciate you reviewing your stay at Hotel Shattuck Plaza. Our team is happy that you had a pleasant visit. Built over 100 years ago, our building offers a unique history! Thank you for being our guest, and we hope to welcome you back.

6/10 – Redelijk

Lesley

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The pillow was very high and hard
2 nachten verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear Lesley,Thank you for taking the time to leave a review. We apologize for any issues faced and we will use your feedback to help us improve the comfort of future guests. We hope you will consider staying with us again soon.

10/10 – Uitstekend

Eric

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wow, this was an awesome property to stay at for our group's trip to Berkeley! Fantastic staff and a great & clean room. We will definitely be back!
4 nachten verbleven in februari 2024
Reactie van General Manager op 10 apr 2024
Dear Eric, Thank you so much for choosing Hotel Shattuck Plaza. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. Your feedback is greatly appreciated, particularly your recognition of our beautiful property, commitment to cleanliness, and amazing staff. We look forward to welcoming you back next time. It was truly our pleasure to host you.

10/10 – Uitstekend

Natalie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was construction early in the morning but other than that I would recommend staying here! Very close to UC Berkeley, staff is very friendly and a lot of food options.
2 nachten verbleven in april 2024
Reactie van General Manager op 10 apr 2024
Dear Natalie,Thank you for visiting Hotel Shattuck Plaza. We are pleased you enjoyed our friendly service, delicious food, and convenient location. The construction noise you encountered was from another nearby property, and we hope this is finished quickly. It was an honor having you as our guest, and on behalf of our team, we want to welcome you back again anytime.

10/10 – Uitstekend

Andrea

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was beautiful, had everything we needed and was very clean. While the area around the hotel is under construction, we weren't bothered because we were there for its proximity to Cal, a mere 5 minute walk. There are a number of tasty restaurants nearby and the Bart station is literally across the street. It was the perfect base camp for our Cal visit.
2 nachten verbleven in maart 2024
Reactie van General Manager op 10 apr 2024
Dear Andrea,Thanks so much for the five stars! We're so happy you enjoyed our beautiful, clean accommodation, as well as our strategic location, just minutes away from a diverse selection of shopping, dining, and public transportation options. We hope you will come to stay with us again soon!

4/10 – Matig

Terr

The air conditioner in my room rattled throughout my entire stay. They first offered to tix the noise and never followed up with me for a change of room. I am thankful that I didn't have to stay in the room throughout the day as I just used it to sleep for a few (uncomfortable) hours.
2 nachten verbleven in april 2024
Reactie van FOM op 4 apr 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the experience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Hotel Shattuck Plaza!

8/10 – Goed

Michael

1 nacht verbleven in april 2024

10/10 – Uitstekend

Patrick

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Jerrold, Bedford

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, renovate room and great service. Room a bit noisy if it's facing Shattuck.
3 nachten verbleven in maart 2024
Reactie van FOM op 4 apr 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 – Uitstekend

nazanin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
2 nachten verbleven in maart 2024
Reactie van FOM op 4 apr 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 – Uitstekend

Chak Fung

1 nacht verbleven in maart 2024

6/10 – Redelijk

Vanessa

Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
The construction noise and been woken up at 7:30am to a bulldozer by my window was unfortunate. I wish the check in person would have considered a different room for my family.
1 nacht verbleven in maart 2024
Reactie van General Manager op 14 apr 2024
Dear Vanessa,We appreciate you taking the time to reach out and share your feedback. Please accept our apologies for any noise disturbance you experienced. Our team is happy to find a solution to anything less than perfect during your stay. On your next visit, we look forward to meeting all your expectations.

10/10 – Uitstekend

Virginia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All was great. caring staff.
3 nachten verbleven in maart 2024
Reactie van General Manager op 31 mrt 2024
Dear Virginia,Thank you for sharing your experience with us! Providing exceptional service is our priority, and it's fantastic to know that you felt well taken care of. We look forward to welcoming you back to Hotel Shattuck Plaza for another memorable visit.

10/10 – Uitstekend

Susan H, San Jose

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service and great location
3 nachten verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Susan,Thank you for choosing Hotel Shattuck Plaza. Our team is delighted you received excellent service during your stay with us and enjoyed our convenient location. We take pride in providing our guests with a comfortable experience and appreciate your feedback. It was our pleasure to host you, and we hope to see you the next time you are in the area for another memorable experience.

10/10 – Uitstekend

william

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were friendly and very helpful.
1 nacht verbleven in maart 2024
Reactie van General Manager op 24 mrt 2024
Dear William,Thank you for choosing Hotel Shattuck Plaza! Your kind words genuinely encourage us to continue our efforts to deliver a uniquely tailored, authentic, and locally rooted experience to every individual who walks through our doors. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van FOM op 4 apr 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 – Uitstekend

Rahul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
-
3 nachten verbleven in maart 2024
Reactie van General Manager op 24 mrt 2024
Dear Rahul,It was a pleasure hosting you at Hotel Shattuck Plaza! We're glad you enjoyed your visit, and we look forward to seeing you again soon.

8/10 – Goed

Joyce

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient to train from airport.
3 nachten verbleven in maart 2024
Reactie van General Manager op 24 mrt 2024
Dear Joyce,We enjoyed hosting you at Hotel Shattuck Plaza. Our convenient downtown location is just one benefit of being our guest! Thank you for reviewing your stay, and we hope to see you again soon.

8/10 – Goed

Anna, Taylor

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful historic hotel within walking distance to UC Berkeley. The property itself was nice, but what stood out to me was the hospitable staff. Especially, Chris
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Dear Anna,It's always a pleasure hearing from our guests. We're glad our beautiful property, walkable location, and exceptional service impressed you. The next time you're in the area, please come see us again.

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and property
3 nachten verbleven in maart 2024
Reactie van General Manager op 16 mrt 2024
Dear James,Thank you so much for choosing to stay with us at Hotel Shattuck Plaza. We are thrilled to learn you had such a pleasant stay and appreciated our property. Your kind words are very welcome and we are proud to have earned your five-star review. We hope to see you again soon, as it was a pleasure having you.

8/10 – Goed

Arkkaradet

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van FOM op 4 apr 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 – Goed

MANY

1 nacht verbleven in maart 2024
Reactie van FOM op 4 apr 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

6/10 – Redelijk

Julia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to UC Berkeley Nice restaurants around the area Staff friendly Didn’t try Zino restaurant onsite as the breakfast opened at 8 am
1 nacht verbleven in maart 2024
Reactie van FOM op 10 mrt 2024
Thank you for choosing the Hotel Shattuck Plaza

10/10 – Uitstekend

Scott

2 nachten verbleven in maart 2024
Reactie van FOM op 4 apr 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 – Goed

Gilberto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me dijeron al llegar que tenía el beneficio VIP de una botella y nunca me la entregaron. Servicio mínimo. Tardaron para responder pedido de toallas.
5 nachten verbleven in februari 2024
Reactie van General Manager op 8 mrt 2024
Dear Gilberto,We always appreciate feedback from our guests, and we're happy to see your overall stay was pleasant. However, we apologize for any disappointment with the speed of service, and we'll speak with our staff about your comments. Should you be in the area again, please come back to see us.

10/10 – Uitstekend

Terrence

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to BART, F bus into San Francisco, and UC Berkeley campus.
2 nachten verbleven in februari 2024
Reactie van General Manager op 8 mrt 2024
Dear Terrence,We can’t thank you enough for staying at Hotel Shattuck Plaza, as well as for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!

2/10 – Ontzettend slecht

Jia

3 nachten verbleven in februari 2024
Reactie van FOM op 4 apr 2024
Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing Hotel Shattuck Plaza!

6/10 – Redelijk

Samarth

2 nachten verbleven in februari 2024
Reactie van FOM op 4 apr 2024
Thank you for choosing Hotel Shattuck Plaza!

8/10 – Goed

Jonathan

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Good location from BART. All surrounding adjacent shops were closed and boarded up.
2 nachten verbleven in februari 2024
Reactie van General Manager op 4 mrt 2024
Dear Jonathan,Thank you so much for your feedback. We're pleased to hear that you found our location convenient. However, we understand your concern about the surrounding shops being closed and boarded up. We strive to provide a safe and welcoming environment for all our guests. We appreciate your feedback and hope to welcome you back again soon.

10/10 – Uitstekend

patricio

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A bit noisy
1 nacht verbleven in februari 2024
Reactie van General Manager op 4 mrt 2024
Dear Patricio,We're pleased that you enjoyed a five-star experience while staying with us. Your comfort is paramount, and we'll also take your comments regarding the noise level into consideration as we strive to improve. We hope to have the opportunity to welcome you back to Hotel Shattuck Plaza for another visit!

10/10 – Uitstekend

Paul

Negatief: Netheid
Great
3 nachten verbleven in februari 2024
Reactie van General Manager op 27 feb 2024
Dear Paul,Thanks so much for your five-star review. Calling you our guest was an honor and we look forward to welcoming you back to Hotel Shattuck Plaza!

10/10 – Uitstekend

Amy, Oakland

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely friendly and personable staff.
1 nacht verbleven in februari 2024
Reactie van General Manager op 25 feb 2024
Dear Amy,Thank you so much for choosing to stay with us at Hotel Shattuck Plaza. Impressing every guest with our exceptional service is always our top priority, so we're delighted to read our commitment to this shone through during your visit. The pleasure was all ours, and we hope to welcome you back in the future.

10/10 – Uitstekend

Xiuzhong

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very pleasant stay
2 nachten verbleven in februari 2024
Reactie van General Manager op 22 feb 2024
Dear Xiuzhong,Your satisfaction is our priority, and we're pleased that your experience at Hotel Shattuck Plaza met your expectations. Thank you for choosing us, and we can't wait to welcome you back for another enjoyable stay in the future.

10/10 – Uitstekend

Joy, Palm Desert

2 nachten verbleven in februari 2024
Reactie van FOM op 4 apr 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 – Uitstekend

Albert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van FOM op 4 apr 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great
1 nacht verbleven in februari 2024
Reactie van General Manager op 18 feb 2024
Dear Alex,We're delighted to hear that your stay was great! It's always our aim to provide a memorable and enjoyable experience. We look forward to welcoming you back to Hotel Shattuck Plaza for another fantastic visit.

2/10 – Ontzettend slecht

Derek

1 nacht verbleven in februari 2024
Reactie van FOM op 4 apr 2024
Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing Hotel Shattuck Plaza!