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Beoordelingen van Rice Hill Inn

2 out of 5
Rice Hill Inn
621 John Long Rd, Oakland, OR

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 42 van 168 beoordelingen" "
Gastenscore: 8 - Goed. 59 van 168 beoordelingen" "
Gastenscore: 6 - Redelijk. 38 van 168 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 168 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 168 beoordelingen" "

7,4/10

Netheid

8,2/10

Personeel en service

6,0/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Dan

Reisde met familie
Positief: Netheid, voorzieningen
Nice clean room. Good location. Bed was comfortable. Bring your own pillows.
3 nachten verbleven in april 2024
Reactie van Hailey op 19 mei 2024
Dan,Thank you for sharing your experience with us, we appreciate your feedback.

8/10 – Goed

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Affordable- clean- bed comfortable
1 nacht verbleven in april 2024
Reactie van Hailey op 19 mei 2024
Laura,Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

ANDY

Reisde met familie
Negatief: Personeel en service
The fact that the receptionist was not very friendly didn't bother us as much as the ice machine was unavailable. The bathroom smelled like urine was leaking out, but that was hardly noticeable, unless you close the door. This place was formerly Rodeway Inn so no surprise there. Would not stay here again.
1 nacht verbleven in april 2024
Reactie van Hailey op 8 apr 2024
Andy,Sorry we did not meet your expectations; our ice machine is down but we do offer ice in our lobby. Sorry for this inconvenience. We will share your concerns with our staff and hope to better serve you in the future.

6/10 – Redelijk

Amanda

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Exactly what you would expect at a truck-stop motel. The staff were very friendly and helpful. However the bathroom was not clean, there was a giant spider. There were visible stains on the door trim in the bathroom as well. Ability to block out light from the window is not sufficient to feel fully safe. The main door to the room was difficult to close fully.
1 nacht verbleven in maart 2024
Reactie van Hailey op 24 mrt 2024
Amanda,We appreciate your feedback! Sorry that your experience was not as expected, be rest assured that we will look into this matter and have it addressed. Best Regards.

8/10 – Goed

Gary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice front desk person. I would stay here again.
1 nacht verbleven in januari 2024
Reactie van T op 24 jan 2024
THANKS FOR STAYING WITH US REALLY APPRECIATE YOURS BUSINESS.

10/10 – Uitstekend

Mark

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very very friendly, helpful. Thank you.
1 nacht verbleven in januari 2024
Reactie van Front Desk op 18 jan 2024
Mark, we are pleased you enjoyed your stay with us. Thank you for taking time to leave a review, we truly appreciate it. Safe travels.

10/10 – Uitstekend

Cary Ann

1 nacht verbleven in januari 2024
Reactie van PATTY SINGH op 16 jan 2024
THANKYOU SO MUCH FOR STAYING WITH US. WE APPRECIATE YOU

10/10 – Uitstekend

suzanne

1 nacht verbleven in januari 2024
Reactie van D op 11 jan 2024
Thanks for staying with us and appreciate yours business.

10/10 – Uitstekend

Karen

3 nachten verbleven in december 2023
Reactie van Hailey op 9 dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Malena

1 nacht verbleven in november 2023
Reactie van T op 11 jan 2024
thanks for staying with us and appreciate yours business.

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van T op 13 nov 2023
Thanks for staying with us. Really appreciate your business. Thanks

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Well worth it
Clean, comfortable, roomy. Well worth the stay. This is now my regular hotel in Rice Hill.
1 nacht verbleven in november 2023
Reactie van Front Desk op 9 nov 2023
Thank you, Mark for taking the time to write a review. We appreciate your feedback and are pleased to hear you enjoyed your stay. We look forward to seeing you again.

6/10 – Redelijk

CLAIREMARIE

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The price is great. Sheets and bathroom okay. But the floor is filthy. Forgot my slippers and my feet were black. The tv didn’t work.
2 nachten verbleven in oktober 2023
Reactie van Front Desk op 22 okt 2023
Clairemarie,We appreciate your feedback! Sorry that your experience was not as expected, be rest assured that we will look into this matter and have it addressed. Best Regards.

6/10 – Redelijk

Heidi

2 nachten verbleven in september 2023
Reactie van Front Desk op 1 nov 2023
Thank you for taking the time to rate us.

8/10 – Goed

Samantha

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good value
Check in was efficient, and the room was nice and clea
1 nacht verbleven in september 2023
Reactie van Hailey op 28 okt 2023
Samantha, Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Hermon

1 nacht verbleven in september 2023
Reactie van Front Desk op 13 okt 2023
Thank you for taking the time to give us a score.

6/10 – Redelijk

Kristin

Positief: Personeel en service
It said non smoking room but had some smoky scent to it...the chairs at eating table were fabric-stained..the sheets were clean everything else ok.. was ok for my situation/price good with Expedia... checkin they were appropriate.. maybe ask to view room before paying
1 nacht verbleven in september 2023
Reactie van Front Desk op 21 sep 2023
Thank you for taking the time to write a review, we appreciate the feedback. We apologize for the inconvenience that the situation may have caused. With you letting us know the issues, we are able to address them and make sure in they are corrected.

8/10 – Goed

Richard

Positief: Personeel en service, comfort kamer
Stay was as expected.
Staff was very friendly and helpful. Blankets and comforter were drab and looked like they need replacing. Stains on chair. Ring in toilet. Stay was fine since i didn't have high expectations for accommodations.
3 nachten verbleven in september 2023
Reactie van Hailey op 18 sep 2023
Richard, sorry your experience with us was not a positive one. Thank you for your feedback, we will use this info to better quest stays. Thank you.

10/10 – Uitstekend

Dexter

1 nacht verbleven in september 2023
Reactie van Hailey op 8 okt 2023
Dexter, Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

CLAIREMARIE

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great value for a Oregon Duck game.
1 nacht verbleven in september 2023
Reactie van Hailey op 8 sep 2023
CLAIREMARIE, Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Eugene

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Great place, closely located to pilot travel center overall not bad. Offers veterans discount
2 nachten verbleven in augustus 2023
Reactie van Hailey op 5 sep 2023
Eugene, We thank you for your feedback and really appreciate you taking the time out to share your experience with us. Thank you.

8/10 – Goed

Andrew, Springfield

1 nacht verbleven in augustus 2023
Reactie van Hailey op 16 sep 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Richard

1 nacht verbleven in juli 2023
Reactie van Hailey op 20 aug 2023
Richard,Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Comfort kamer
It was a fine room right next to the entrance to a truck stop.... very loud! No breakfast for the lrice really sucked.
1 nacht verbleven in juli 2023
Reactie van Front Desk op 31 jul 2023
Thank you for staying with us, we apologize for not meeting your expectations! With your feedback, we will be able to update any misleading information regarding breakfast.

8/10 – Goed

Äthenå

Reisde met huisdieren, Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I really appreciated the simple and speedy check In process. Also my interaction with housekeeping was kindhearted and very pleasant. I don’t think the majority of the negative aspects were even their fault. Also it did seem as though the property was under going some sort of renovations Also I must say that for the price I really can’t complain. I would even be happy to stay there again
1 nacht verbleven in juli 2023
Reactie van Front Desk op 27 jul 2023
Dear Athena,Thank you for taking the time to fill out our survey, it helps immensely. We are pleased you had an enjoyable stay. Thank you for sharing your feedback with us to help assist in future guests stay. We look forward to seeing you again if you decide to come back thorough.

6/10 – Redelijk

Marsha

1 nacht verbleven in juli 2023
Reactie van Hailey op 28 jul 2023
Marsha,Thanks for staying with us. We appreciate your feedback!

2/10 – Ontzettend slecht

John

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
booked on line with Travelocity for $100..... charged $150 on arrival.....not a nice thing to do to a retired person on SS.....won't be using Travelocity or visiting the INN anytime soon PS the Dennys down the street..one of best I've been to.
1 nacht verbleven in juli 2023
Reactie van T op 24 jul 2023
No that's not right. Motel charge 100 only. I don't know where is 150 came from.

10/10 – Uitstekend

John

1 nacht verbleven in juli 2023
Reactie van Hailey op 8 aug 2023
John,Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Ramon

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The place in nice just to stop and sleep.
1 nacht verbleven in juni 2023
Reactie van Hailey op 28 jun 2023
We thank you for your feedback and really appreciate you taking the time out to share your experience with us. Thank you.

8/10 – Goed

Karmen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was super nice and helpful
3 nachten verbleven in juni 2023
Reactie van T op 27 jun 2023
Thanks for staying with us appreciate your business.

10/10 – Uitstekend

David, Anchorage

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet and convenient
1 nacht verbleven in juni 2023
Reactie van Hailey op 26 jun 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Nanette, Santa Cruz

1 nacht verbleven in juni 2023
Reactie van Hailey op 14 jul 2023
Thanks for staying with us. We appreciate your feedback!

4/10 – Matig

Cameron

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van MGNT. op 23 jun 2023
CAMERON,IM SORRY THAT YOUR STAY WASNT AS EXPECTED. THESE REVIEWS HELP US DO BETTER FOR OUR VALUED GUESTS. I HOPE THAT YOU STAY HERE AGAIN IN THE FUTURE AND PLEASE ALWAYS GIVE A REVIEW SO THAT WE CAN KNOW WHERE WE NEED TO FOCUS OUR ATTENTION TO. AGAIN THANK YOU FOR YOUR REVIEW

10/10 – Uitstekend

kai

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfy and Clean
It was a quick stop in a long road trip. Appreciated someone at the front desk when we showed up at 11:15pm. The room was clean and the bed was comfortable. Would stay again.
1 nacht verbleven in juni 2023
Reactie van Hailey op 18 jun 2023
Kai,We thank you for your feedback and really appreciate you taking the time out to share your experience with us. Thank you.

8/10 – Goed

Franklin

Reisde met familie
Positief: Netheid, personeel en service
No breakfast. No coffee maker in room.
4 nachten verbleven in juni 2023
Reactie van Hailey op 16 jun 2023
Franklin,Sorry we did not meet your expectations. We will share your concerns with our staff and hope to better serve you in the future. We do serve coffee in the lobby at 7 in the morning for guests.

8/10 – Goed

Joe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Hailey op 9 jun 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Shawn

1 nacht verbleven in april 2023
Reactie van Hailey op 23 apr 2023
Thanks for staying with us. We appreciate your feedback!

4/10 – Matig

Robert

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Poor condition
I booked this motel because it had an electric vehicle charging station. Unfortunately it did not work. I messaged the hotel prior to arriving to find out but I never heard back. The room was poor. floor was dirty (vinyl), sink plugged, lots of stains on walls and furniture. Has not been modernized. Bed was good though.
1 nacht verbleven in april 2023
Reactie van Hailey op 8 apr 2023
Dear Robert,Thank you for completing our online survey. Sorry we failed to exceed your expectations. We will use this information to better future stays for our guest.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very Clean and Friendly
Great place to stay - the room was very clean and everyone was friendly from check-in to check-out. We are looking forward to staying here again.
2 nachten verbleven in maart 2023
Reactie van Hailey op 8 mrt 2023
We thank you for your feedback and really appreciate you taking the time out to share your experience with us. Thank you.

8/10 – Goed

Oswaldo

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to truck stop
1 nacht verbleven in februari 2023
Reactie van hails op 17 feb 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

CLAIREMARIE

1 nacht verbleven in november 2022

8/10 – Goed

Glen

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2022
Reactie van Hailey op 25 okt 2022
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Surprisingly quiet, given its proximity to I-5 & a large truck stop. Food optios limited, but there's a good bar a short distance away. Firmest bed I had on this "loop trrip"; good deal for the $$.
1 nacht verbleven in oktober 2022
Reactie van Harry op 15 okt 2022
Mark, Thank you for the review. We hope to serve you again.

10/10 – Uitstekend

alan

1 nacht verbleven in oktober 2022

8/10 – Goed

Jacqueline

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in september 2022
Reactie van Harry op 25 sep 2022
Thank you for the review.

8/10 – Goed

wenda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2022
Reactie van T op 18 sep 2022
THANKS FOR YOURS BUSINESS AND STAYING WITH US.

2/10 – Ontzettend slecht

Angel

1 nacht verbleven in september 2022
Reactie van S op 18 sep 2022
.

8/10 – Goed

Bumsuk

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was just ok for staying over a night
1 nacht verbleven in juli 2022
Reactie van Harry op 8 aug 2022
Thank you for filling out our online review.

2/10 – Ontzettend slecht

john

Reisde met familie
Negatief: Netheid, voorzieningen
I booked two rooms. Both were filthy. Black mold in the bath, black grime above the switches and receptacles. Splatters on the wall. Whiskers behind the bath sink faucet. One bed had black somethings and what looked like dog hairs on the sheets.
1 nacht verbleven in juli 2022
Reactie van Harry op 31 jul 2022
Victoria, Sorry your stay did not exceed your expectations. We will be sharing this information with our staff to better our customer experience. In the future, please notify the front office as soon as you notice any issues with the rooms so they can be addressed as soon as possible.

4/10 – Matig

Joseph

Positief: Personeel en service
Negatief: Netheid
sheets were old and grayish/worn. I got some flea bites and had an itchy head throughout the night. I noticed several people had dogs in their rooms. It would be nice if they reserved some rooms with no dogs for those of us that prefer no fleas. Otherwise fine.
1 nacht verbleven in juli 2022
Reactie van Harry op 23 jul 2022
Joe, we are sorry you stay did not exceed your expectations. After reading your reiew we looked up what room you stayed in so we could take care of the issues you mentioned, however there are 4 rooms listed under your name. We deep cleaned all 4 rooms to make sure this issue does not happen again. We do have designated pet rooms and have not had any complaints about fleas in the pet room or non-pet rooms. Please inform the front desk when you check out so any issues may be addressed at that moment. Best Regards