Not really sure how to do this review. I will start out with the positives. This is a great location. Orange beach will now be our go to location for a beach trip. The condo complex is nice. The view of the ocean was awesome. It was great eating breakfast to the sites and sounds of the ocean. Now the negatives. Checked in Sunday with no problems. Got to the room and found a smoke detector missing and wires hanging out of the wall where it should be. We eventually found the detector in a drawer. Also found the extra safety lock on the front door was broken. So I sent a message to the property owner on Sunday night which I didnt get a reply back. Later that night my wife was taking a shower and all the water shut off. Tried calling the property owner and no response. I tried calling the front desk and maintenance from the phone in the condo and no one answered. Eventually I had to walk a building over to find someone at the desk who contacted maintenance. Maintenance was quick to respond and fix the water issue. Come to find out there are water sensors on the floor in the bathroom to keep from excess water leaking to condos below. Understand the need for these sensors but we were never advised by the property owner of them. So I never received any reply message or call from the property owner. So on Tuesday I messaged her again asking if she got my messages and call. No reply until late Wednesday. Now remember, I messaged her about the smoke detector, lock and called her saying we had no water in the condo. So the reply was very informal saying “Hey” she lost her phone and just got a new one. She just told me she would get with maintenance to fix the smoke detector on Thursday and would let me know when they would be coming to fix it. Never asked about the water issue or said anything about the lock. Apparently she didn’t read my whole message nor did she check her call messages. Oh and by the way, never heard back from her again. The smoke detector never got fixed before we left. We also didn’t feel like the room was cleaned to good before our arrival but never addressed it due to never getting a positive response from the owner.
So in other words, WE WILL NEVER RENT FROM THIS PROPERTY OWNER AGAIN. We will stay in any of the Phoenix condo complexes in the future but just not this condo.