4/10 – Matig
SARAN R.
8 jun 2024
Negatief: Netheid
Meh.
We checked in late night because of flight delays. The property was located gated community so we had to get property owners to buzz us in thru the gates. It made us feel guilty since I imagined they had to stay up until we checked in. Poor communication on check in. We were never sent instructions so I had to call and text thru Vrbo multiple times with no response. Finally someone texted me from different number not listed on Vrbo, asking us when we were going to check in. Upon arrival at the property, there were no lights. Had to use our cell phone flashlight to find lockbox with key. There was a struggle to get key out of the lockbox. The numbers had to line up precisely to unlock. The air was not on when we went in so inside smelled musty and felt humid. Did not feel welcoming with first impression. Property didn’t feel clean. The pool area is small. Not much room to layout for a family of 6. The property is a convenient location from Disney and the airport. We came back from Disney late at night and could not get thru the gates without the owner buzzing us in. We had to drive in circles to let other residences get thru the gate until the property owners buzzed us in. Apparently after check in, there was a key card to use to access the gates but that was never communicated to us. Later we found the key card in a bowl under coasters on the coffee table. The property needs updating. Overall the stay was a stressful stay.
SARAN R.
3 nachten verbleven in juni 2024