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Gehele woning

Prachtig gerenoveerd 5 BD 3. 5 BA villa in de buurt van Walt Disney!

Fotogalerie voor Prachtig gerenoveerd 5 BD 3. 5 BA villa in de buurt van Walt Disney!

Een koelkast, een magnetron, een oven, een kookplaat
Een haardroger, handdoeken
Exterieur
Spelletjeskamer
Een televisie en videogames

Beoordelingen

8,6 op 10 –
Voortreffelijk

Gehele woning

5 slaapkamers4 badkamersMax. aantal: 10

Populaire voorzieningen

  • Zwembad
  • Bubbelbad
  • Keuken
  • Wasmachine
  • Droger
  • Gratis wifi

Voeg datums toe voor prijzen

Over deze accommodatie

Een plek voor jezelf

Je hebt de gehele woning helemaal voor jezelf en hoeft dus alleen met je reisgezelschap te delen.

Prachtig gerenoveerd 5 BD 3. 5 BA villa in de buurt van Walt Disney!

Deze 5 slaapkamers, 3. 5 badkamers onlangs gerenoveerde villa zorgt voor een rustig toevluchtsoord en comfort, comfortabel slapen 10 personen.

Elke slaapkamer heeft een eigen grote flatscreen-tv. De slaapkamer op de begane grond beschikt over een grote suite met een kingsize bed, een ruime badkamer met inloopdouche en ligbad, een suite met een queensize bed, een slaapkamer met 2 aparte bedden en een half bad. Boven zijn nog een kingsize bed, een badkamer en een slaapkamer met een stapelbed.

De grote volledig uitgeruste keuken is voorzien van granieten werkbladen en roestvrijstalen apparaten. Geniet samen van maaltijden in de eetzaal, de ontbijtbar of zelfs buiten op de patio. De open plattegrond maakt het iedereen mogelijk om samen te zijn, of je nu tv kijkt of leuke maaltijden kookt!
De buitenruimte is perfect om te grillen terwijl u kijkt naar de kinderen die zich vermaken in uw eigen privézwembad! Ook biedt het Conservation Area alle gemoedsrust om te ontspannen na een dag in het park!

Wasmachine en droger, gratis Wi-Fi, kabel-tv, Amazing Game Room met twee lcd-tv's, twee PS4-consoles, 4 pro gamingstoelen, professionele pooltafel en dartbord zijn inbegrepen, evenals toegang tot het prachtige clubhuis, verwarmd zwembad in resortstijl, fitnesscentrum, diverse winkel en andere voorzieningen!

Geniet van Windsor Palms, met een gated resort-stijl die op zijn best leeft! Dit prachtige vakantieoord in Orlando ligt op slechts 5 km van de poorten van Walt Disney World. De perfecte locatie voor gezinnen om te genieten van Disney Magical Gatherings.

Optionele zwembadverwarming is beschikbaar voor $ 25 / dag + belasting. We raden aan om poolwarmte toe te voegen aan uw reservering tussen de maanden november en april.

Accommodatie-voorzieningen

Zwembad/spa

  • Bubbelbad
  • Gemeenschappelijk zwembad
  • Privézwembad

Internet

  • Beschikbaar in de woning: gratis wifi

Parkeren en vervoer

  • Parkeerplekken ter plaatse

Keuken

  • Afwasmachine
  • Broodrooster
  • IJsmachine
  • Koelkast
  • Koffiezetapparaat/waterkoker
  • Kookgerei, borden en bestek
  • Kookplaat
  • Kruiden
  • Magnetron
  • Oven

Eetopties

  • Eettafel

Slaapkamers

  • 5 slaapkamers
  • Beddengoed inbegrepen

Badkamer

  • 4 badkamers
  • Haardroger
  • Handdoeken inbegrepen

Woonruimtes

  • Eettafel
  • Woonkamer

Entertainment

  • Tv met kabel-/satellietzenders
  • Videogames

Buiten

  • Barbecue

Wasvoorzieningen

  • Wasmachine
  • Wasserette

Werkplekken

  • Bureau

Comfort

  • Airconditioning
  • Verwarming

Huisdieren

  • Geen huisdieren toegestaan

Toegankelijkheidsvoorzieningen

  • Rookvrije accommodatie

Diensten en faciliteiten

  • Strijkijzer/strijkplank

Dingen om te doen

  • Spelletjesruimte
  • Sportschool

Veiligheidsvoorzieningen

  • Geen koolmonoxidemelder vermeld (De eigenaar heeft niet aangegeven of er een koolmonoxidemelder aanwezig is in de accommodatie. Breng eventueel zelf een draagbare melder mee.)
  • Rookmelder (de eigenaar heeft aangegeven dat er een rookmelder aanwezig is in de accommodatie)
  • Brandblusser

Algemeen

  • Accommodatie bevindt zich in een resort

Vergelijkbare accommodaties

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  • Zwembad
  • Keuken
  • Wasmachine
  • Droger
9.2 van 10, Fantastisch, 29 beoordelingen
Luxury 4 Bedroom/3 Bathroom Villa with Relaxing Lakeview Private Pool, Grill & Arcade/Game Room!
Vergelijkbare accommodaties vergelijken

Beleid

Inchecken

Inchecken vanaf 16.00 uur
Minimale leeftijd om in te checken: 21

Uitchecken

Uitchecken voor 11.00 uur

Speciale incheckinstructies

Je ontvangt een e-mail van de eigenaar met instructies voor het in- en uitchecken
De informatie die de accommodatie verstrekt, is mogelijk vertaald met automatische vertaaltools

Huisdieren

Geen huisdieren toegestaan

Kinderen en extra bedden

Kinderen zijn van harte welkom.

Evenementen

Geen evenementen toegestaan

Roken

Roken is niet toegestaan

Belangrijke informatie

Algemene info

Deze accommodatie wordt beheerd door een professionele eigenaar die handelt vanuit zijn/haar vakgebied, bedrijf of beroep.
Afhankelijk van het accommodatiebeleid kan voor extra personen een toeslag in rekening worden gebracht.
Bij het inchecken dien je mogelijk een erkend identiteitsbewijs met foto en een creditcard, pinpas of borgsom in contanten te verstrekken voor incidentele kosten.
Speciale verzoeken worden onder voorbehoud van beschikbaarheid bij het inchecken ingewilligd. Hiervoor kunnen extra kosten in rekening worden gebracht. Speciale verzoeken kunnen niet worden gegarandeerd.
Feesten of groepsevenementen ter plaatse zijn ten strengste verboden.
De eigenaar heeft niet aangegeven of er een koolmonoxidemelder aanwezig is in de accommodatie. Breng eventueel zelf een draagbare melder mee.
De eigenaar heeft aangegeven dat er een rookmelder aanwezig is in de accommodatie.
De accommodatie beschikt over de volgende veiligheidsvoorziening: een brandblusser
Onze partner, Vrbo, beheert deze accommodatie. Je ontvangt een e-mail van Vrbo met een link naar een Vrbo-account, waarmee je je boeking kunt aanpassen of annuleren.
Als je je boeking annuleert, ben je onderhevig aan het annuleringsbeleid van de eigenaar. In overeenstemming met de EU-regelgeving over consumentenrechten, vallen boekingsservices voor accommodaties niet onder het herroepingsrecht.

Over deze buurt

Je vindt dit vakantiehuis in Kissimmee. Als je graag iets actiefs gaat doen, breng dan een bezoek aan Mystic Dunes Golf Club en Reunion Resort Golf Course. Ben je liever in de winkelstraten te vinden? Dan kun je je hart bij Disney Springs™ en Flamingo Crossings Town Center ophalen. Eropuit met de kinderen? Sla Walt Disney World® Resort dan zeker niet over en bezoek een evenement of wedstrijd bij ESPN Wide World of Sports Complex. Bekijk onze reisgids voor Kissimmee
Meer vakantiehuizen in Orlando
Kaart
Kissimmee, FL

In de buurt

  • Mystic Dunes Golf Club
    Mystic Dunes Golf Club
    2 min. rijden - 2.1 km
  • Walt Disney World® Resort
    Walt Disney World® Resort
    8 min. rijden - 7.8 km
  • Disney Springs™
    Disney Springs™
    14 min. rijden - 21.8 km
  • Epcot®
    Epcot®
    16 min. rijden - 14.2 km
  • Universal Orlando Resort™
    Universal Orlando Resort™
    22 min. rijden - 35.3 km

Lokaal vervoer

  • Kissimmee Station - 26 min. rijden
  • Kissimmee, Florida (ISM-Kissimmee Gateway) - 26 min. rijden

Restaurants

  • Starbucks
    6 min. rijden
  • 7-Eleven
    7 min. rijden
  • Osaka Bay Buffet
    6 min. rijden
  • Sickies Garage Burgers & Brews
    7 min. rijden
  • Sakura Asian Fusion
    7 min. rijden

Veelgestelde vragen

Zijn huisdieren welkom bij Prachtig gerenoveerd 5 BD 3. 5 BA villa in de buurt van Walt Disney!?

Nee, huisdieren zijn bij deze accommodatie niet toegestaan.

Wat kost het om bij Prachtig gerenoveerd 5 BD 3. 5 BA villa in de buurt van Walt Disney! te parkeren?

Je kunt ter plaatse parkeren bij de accommodatie.

Hoe laat kan ik inchecken bij Prachtig gerenoveerd 5 BD 3. 5 BA villa in de buurt van Walt Disney!?

Je kunt vanaf 16.00 uur inchecken.

Tot hoe laat kan ik bij Prachtig gerenoveerd 5 BD 3. 5 BA villa in de buurt van Walt Disney! uitchecken?

Je dient uiterlijk om 11.00 uur uit te checken.

Waar ligt Prachtig gerenoveerd 5 BD 3. 5 BA villa in de buurt van Walt Disney!?

Dit gezinsvriendelijke vakantiehuis ligt in Kissimmee, op 2,8 km van Mystic Dunes Golf Club en binnen 10 km afstand van Walt Disney World® Resort en Bonanza Golf & Gifts. Ook Island H2O Live! en Disney's Winter Summerland Midgetgolfbaan liggen binnen 10 km afstand.

Beoordelingen over Prachtig gerenoveerd 5 BD 3. 5 BA villa in de buurt van Walt Disney!

Beoordelingen

Uitstekend

Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.
Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 18 van 32 beoordelingen
Gastenscore: 8 - Goed. 6 van 32 beoordelingen
Gastenscore: 6 - Redelijk. 6 van 32 beoordelingen
Gastenscore: 4 - Matig. 1 van 32 beoordelingen
Gastenscore: 2 - Ontzettend slecht. 1 van 32 beoordelingen

8,2

Netheid

9,2

Locatie

Beoordelingen

Geverifieerd

10/10 – Voortreffelijk

mark r.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Excellent stay, lovely house, few issues at the start but was dealt with quickly and efficiently by the management team.
19 nachten verbleven in juli 2025
Geverifieerd

10/10 – Voortreffelijk

Samantha H.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Excellent property!

My family and I absolutely loved staying here. The house was perfect size & had everything we needed for a fun week away from home. The sliding door was a little hard to open, but that was our only complaint. Absolutely amazing house, will stay here again!
4 nachten verbleven in mei 2025
Geverifieerd

10/10 – Voortreffelijk

Susan B.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Nice place

The house was cute and clean. We really enjoyed the pool and the property. Such great service too from managers.
4 nachten verbleven in juli 2023
Geverifieerd

6/10 – Matig

keith m.

Positief: Inchecken, locatie en accuraatheid advertentie
Negatief: Netheid, communicatie

Pool

Pool had bloody bandages and we asked for it to be cleaned after two attempts no one ever came or followed up with us
8 nachten verbleven in augustus 2022
Geverifieerd

4/10 – Slecht

Macy M.

Positief: Inchecken, communicatie, locatie en accuraatheid advertentie
Negatief: Netheid

Unhappy

We arrival and the smell was so strong, there was an air freshener plugged in behind the couch. We complained and were told there was no air freshener yet there was. The frig was 50+ degrees and needed service, we were told to buy a cooler for all the groceries delivered as they could have someone come that night to fix. The internet did not work and after several attempts we were provided a whole new login and password and then it worked. The TV in the living room didn’t work until the tech came and removed it from the wall. We paid for heating of the pool and it was not hot and the tech that came said he would send someone to service the pool and no one did. We encountered 3 cockroaches throughout our stay and the vents were so filthy! Last but not least the beds were rock hard, we went to Walmart and buy foam toppers.
7 nachten verbleven in mei 2024
Geverifieerd

10/10 – Voortreffelijk

Neil D.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

A Windsor Palms Gem

We stay in Windsor Palms every year for an extended family vacation, and this was the cleanest most up to date house that we have ever rented. It was spotless. The kitchen and bathrooms have all been updated, the pool is a good size. The outside furniture is great quality and comfortable. There is a TV system which includes all the usual; Apps like Netflix etc. so the teenagers were happy at night. This house has A/C in the garage game room which is fantastic. There wasnt even a hint of an insect inside the house. We had a few very minor reasons to contact the management company and they reacted very quickly. A couple of very minor points to note. There are no PS4s in the house even though they are advertised. Looks like there is a gaming area but the consoles are not there. The spa/hot-tub can only be heated with the pool so if you are going in the summer keep that in mind. The TV system could do with an instruction booklet. We never worked out how to use the cable TV Very minor issues that do not change the 5 star rating of this house
8 nachten verbleven in juni 2022
Geverifieerd

8/10 – Goed

Kevin L.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

NICE PROPERTY!

Just fresh off of stay at this property. Stayed 3 nights May 22,23,and 24. POSITIVES: The pictures are very accurate. The property is clean and well designed. It can easily house 6-10 people. There is plenty of room and not be on top of each other. The check in process was great. We checked in after midnight because of delayed flight and it was no problem. I recommend you tour the whole property because I asked for more towels nd there were some in other locations. All mattresses are very firm (hard) and from garbage disposal sometimes knat like bugs. Bugs not a deal breaker, but if you like soft mattress look elsewhere. I do recommend this property. Just wanted to be informative. Was so tired after theme park everyday mattress wasn't a problem. Drive to Universal was fairly easy drive 20-25 minutes. Magic Kingdom closer.
4 nachten verbleven in mei 2022
Geverifieerd

8/10 – Goed

Carin and Alex M.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Multi Family event

This house has some great updates, and definitely has the room that was needed for our stay. A few things that were a bit disappointing were there was no pantry for our food. They have locked the pantry that is in the home, so we had to clear out a cupboard that had dishes in it to use for our food, otherwise we would have had to keep everything on the counters. They also didn't have a ceiling fan in the upstairs bunk room so we had to purchase two rotating fans to keep that room cool-even with the air on. In addition, the hot tub/spa never worked during our stay. We were told when we contacted the management company that we needed to purchase pool heat to have the spa work-we have stayed in MANY homes in the Windsor Palms establishment and this has NEVER been the case, the hot tub always worked without the pool being heated. However, we added the pool heat so we could get the hot tup to work. Unfortunately, that only ended up making the pool feel like a bathtub and the hot tub still didn't work. Very disappointed that for our entire stay we didn't have a working hot tub. Lastly, when we arrived the home had been cleaned previously, but when going through the master bathroom there was dirt on the floors and stains all over the walls/doors, and the bathroom vanity drawers had hair in them from the previous renters. While this home has quite a few updates and looks pleasing it also needs some repairs and the cleaning crew needs to make sure to do a thorough job. I would consider staying here again as the location is great, and the home overall is good, but I would want to verify that the items listed are updated/fixed ahead of time.
6 nachten verbleven in april 2022
Geverifieerd

8/10 – Goed

Lauren M.

Positief: Netheid, inchecken, locatie en accuraatheid advertentie

Great house close to the parks

My family and I had a very nice visit at this house. The kids loved the game room and there was plenty of space for all of us. We would definitely stay here again!
3 nachten verbleven in april 2022
Geverifieerd

10/10 – Voortreffelijk

Lauren M.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Great place to stay

My family and I had a wonderful experience staying at this house. Will def come back when we are back in Orlando!
3 nachten verbleven in april 2022
Van een partnersite

6/10 – Matig

Michael M.

Property review

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I had sent this already at the conclusion of our stay. See belowHi Mike -Thank you so much for the feedback and suggestions. We appreciate it a lot. We have created tasks for these to looked into and addressed. Once again we are sorry for the part of your trip that wasn't that enjoyable. Let me know if you have any other questions or if I can help you with anything else.Have a great day!Best regards, Lovely DatunGuest Relations E: 6751 Forum Dr, Suite 230, Orlando, FL 32821Toll Free:E: W: / On March 28, 2022, 4:40 AM GMT+8 wrote:Mavi – thank you for the response and crediting me for the issues with the heat pump. Overall, we have had a nice stay at the house and here are issues that I would address before your next guests arrive. • I have a lot of experience with pools and I could not feel any suction in either pool or spa bottom drains and there was no water coming through the returns on the pool / the spa returns were working. I would do a complete QC of all the pool and spa components.• There are these little bugs that we have been killing on the main kitchen island that appear to be coming out of the garbage disposal. • Outdoor pool area was not fully cleaned before we arrived. Trash left on the pool deck and the area overall could have been swept better.• Main sofa in the living room has quite a few stains • Gaming room setup: - all the pool sticks need new tips- all (3) controllers for the video games were dead and the cable that is needed to charge the charging station is missing so we could not play any of the video games On the last question of your survey that asks if I would recommend to a friend, I marked yes but that is provided the corrections above are made.
Geverifieerd

10/10 – Voortreffelijk

Christi B.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

View was gorgeous and the house was beautiful.

It was great I honestly didn’t know the chair was broken or where it came from. We left the black wooden piece on the countertop not knowing where it came from. The chair costs as much as a night to stay there. My shoes where thrown away because the kids left them outside by accident and they were picked up by the trash man. We had a great time though.
3 nachten verbleven in maart 2022
Geverifieerd

10/10 – Voortreffelijk

Eric R.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

MLK Weekend getaway

Great property and location. Didn't get to enjoy the pool and sauna. The heat was turned on, on 1/15 at 12:54 pm and never got warm or hot to get in and I was still charged for it. Overall the house was great.
3 nachten verbleven in januari 2022
Van een partnersite

8/10 – Goed

Marilyn P.

Labor Day Getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The stay was nice and relaxing. The management company was very attentive when contacted. Definitely recommended.
3 nachten verbleven in september 2021
Van een partnersite

8/10 – Goed

Wonderful Stay

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: wonderful stay
Geverifieerd

6/10 – Matig

Brandy P.

Positief: Netheid, inchecken, locatie en accuraatheid advertentie

My experience

The house was very nice. The pool area had lizard poop all over and we were not able to get a broom and mop for days. Overall, I enjoyed the space. I would like for them to clean a little better though.
Van een partnersite

10/10 – Voortreffelijk

Anonymous

Sun Palm Drive

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful home. Fun game room. Great Pool.
Van een partnersite

10/10 – Voortreffelijk

Great stay!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This home looks exactly like the pics! It was really nice and clean. The kids enjoyed the pool and game room! Great communication and fast responses from the host made our stay here wonderful! We will definitely be coming back again soon!
Van een partnersite

10/10 – Voortreffelijk

Penny D.

This home was a great size for our family

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The home was in great shape and beautiful de orated , the sliding glass door we had issues with for the first week and had to call Maintenace twice to come and fix. The bq was in rough shape but we were able to make it work — think it needs a good clean out. The mattresses must all be new and were a bit hard but again we were comfortable and got used of them Loved the location The pool was not heated until 3 rd day of our stay Overall great place and we would be interested in this place again for 3-1/2 weeks for March 2021 or if there is a six bedroom we would like to review The lounge chairs outside need new cushions and maybe a couple other chairs with high baits would be great to enjoy around the pool.. loved the large table for eating and playing board games
Geverifieerd

10/10 – Voortreffelijk

Brett S.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

As expected

The house was clean, well appointed, nice finishes. Nice private community that has pride with the year round owners. Only issue we had the BBQ grill was older and not maintained well and needs to be replaced. Otherwise nice property.
3 nachten verbleven in december 2019
Geverifieerd

6/10 – Matig

Tammy M.

Positief: Netheid, inchecken, communicatie en locatie

It’s hot

The property was exactly as described. Beautiful decor throughout. Nice neighborhood. Everything you might need in a kitchen was there and the game room was a plus. The beds were extremely uncomfortable (literally hard as rocks but manageable with all the blankets we brought with us. We called and complained about the AC not going below 75 but we’re told it will only go as low as 70. It never went below 75 which made it miserable with 9 adults staying in the home. At times it hovered around 78 which led us to go purchase fans to try and help. The game room was extremely humid. I had requested that the pool be heated so everyone could enjoy the hot tub in the evenings but even though I paid extra per day it never got hot until Saturday night. We checked in on Thursday. When you come in there is a security checkpoint which is nice as long as the people at the gate know what they are doing. We were told coming back in on Saturday night that our pass had expired...even though our check out was Sunday.
3 nachten verbleven in december 2019
Van een partnersite

10/10 – Voortreffelijk

Gary M.

Fantastic house

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Stunning property, the management company faultless, any tiny problem was sorted immediately, Will recommend the complete package to anyone looking for a trouble free holiday
Geverifieerd

10/10 – Voortreffelijk

Ebony A.

Positief: Netheid, inchecken, communicatie en accuraatheid advertentie

Great Mini Girls Trip!

The house was clean, very modern, and beautiful! Just as described. A lot of space for the 5 of us! Check in and check out was a breeze. Lovely stay. Definitely will be back!
2 nachten verbleven in juli 2019
Van een partnersite

6/10 – Matig

Stephanie S.

Beautiful villa shame about the villa management company

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The villa is fabulous in terms of modernisation Not your typical standard Florida villa from the 90’s build However the management company that is representing this villa is poor and is letting the owner of this villa down. Company does not check that appliances are working after each guest. We had no oven for our entire stay...countless calls chasing and interrupting our vacation and then blaming that they were waiting on the owner for approval.. Air conditioning was not working, got told they would send someone out...nope!! By until I chased again and said I had children in my villa that they eventually did something. Pool area v dirty Bbq not cleaned from previous guests when the owner pays for this to be done Disappointed Waiting on reimbursement and I’m on my third email chasing again Would I stay in this villa again yes I would but this company seriously needs to invest in service that they so call “pride” themselves in... They need to meet customer expectations and ‘‘tis time they did not
Van een partnersite

2/10 – Verschrikkelijk

Matthew M.

Ruined Vacation, by home and management company!

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I apologize this horrible story needs to be told in more than 2000 Characters. (It’s that bad) We travel to Orlando every Easter and Thanksgiving for years. This was the worst experience we have ever had with both a home and especially a management company. ISSUE 1: We can’t check into the home until after 8pm due to maintenance. Issue 2: The AC doesn’t work. ISSUE 3: The pool is not heated. ISSUE 4: The place looked like it was poorly maintained. ISSUE 5: We attempted to run a load of laundry and the washer was broken. (We can’t even wash all of the Ants we find in our beds “Wait for it”) Casioloa Management is now closed as they have limited hours and are not located in Orlando. We head to bed in preparation for a new day...ISSUE 6: The beds were so HARD none of could get a good night sleep. We awaken to a warm and humid house and have to wait till 9:00 a.m. to report our issues... ISSUE 7: Water was leaking out of the water heater into the gaming room... ISSUE 8: I hear the SCREAM... “DAD.. THERE ARE ANTS IN MY BED!!!” I call Casiola many times, and explained all of my issues, (our children have food allergies and are extremely allergic to insect bites) All she was concerned with was the temperature in the home, (with NO EMPATHY) “We will send somebody out” I said we can’t stay here, we have kids that could die if they are stung by an Ant. She said, not my problem, Terminix will be out next week... She was very RUDE and really didn’t want to help... After a long debate, I asked for my money back, she said if you are out at 11am we will refund the “rest of your stay, not the entire amount”, I asked her, how am I supposed to find another place (on Easter weekend) in 60 minutes??? She yelled, NOT MY PROBLEM, GET OUT BEFORE 11AM!!! - No Apologies, No Empathy. We were left on the street with no place to stay and a company who would not refund all of our money...
1 nacht verbleven in april 2019