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Beoordelingen van Cypress Pointe Resort

4 out of 5
Cypress Pointe Resort
8651 Treasure Cay Lane, Orlando, FL

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 1242 van 1953 beoordelingen" "
Gastenscore: 8 - Goed. 451 van 1953 beoordelingen" "
Gastenscore: 6 - Redelijk. 130 van 1953 beoordelingen" "
Gastenscore: 4 - Matig. 64 van 1953 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 66 van 1953 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

willem

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very spacious room , small balcony, nice staff , swimming pool and everything you need for a longer stay. Close to all parks
3 nachten verbleven in januari 2024
Reactie van Front Desk op 16 jan 2024
Greetings, thank you for your feedback we really appreciate it. We're glad to hear that you enjoyed your stay with us. We will be more than happy to welcome you back in the future.

10/10 – Uitstekend

Rudy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima verblijf. Grote kamers met keuken en badkamer. Centraal gelegen op 15 min. rijden van Disney Springs. Top.
16 nachten verbleven in april 2022
Reactie van Dara op 29 apr 2022
Bedankt dat je bij ons bent gebleven. Wij waarderen uw feedback!

6/10 – Redelijk

Evelyn, MIDDLE VILLAGE

Reisde met familie
Positief: Personeel en service
I have been visiting Florida for decades and this was the first time I have been in a facility where there were waterbugs in the kitchen area and primary bedroom. I have a terrible aversion to them and having them appear in the suite made me disgusted.
5 nachten verbleven in april 2024

8/10 – Goed

CHAD

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great trip
4 nachten verbleven in februari 2024
Reactie van RG op 2 mei 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Lori

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The resort was nice but is in definite need of some updates. The rooms need a little TLC but were clean.
3 nachten verbleven in april 2024
Reactie van Angel M. op 30 apr 2024
Thank you for your feedback. We are happy you enjoyed your stay with us. Please let us know how we could have improved your stay with us. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Michele

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was really nice my only issue was the room we selected was small. It wasn't a good use of space.
2 nachten verbleven in april 2024
Reactie van Angel M. op 29 apr 2024
We greatly appreciated your feedback. We very pleased to hear you enjoyed your stay. We do know our studios are usually best for a single guest. We would like you to know we have a two bedroom unit option with full kitchen and living room we hope you consider on your next stay. We look forward to hosting you again soon.

10/10 – Uitstekend

Luis

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was awesome and we were taken care of.
8 nachten verbleven in april 2024
Reactie van Angel op 29 apr 2024
We greatly appreciated your feedback. We very pleased to hear you enjoyed your stay. We look forward to hosting you again soon.

10/10 – Uitstekend

Wilson

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van FD Team op 30 apr 2024
Thank you for taking the time to complete our survey and giving us your feedback regarding your most recent stay at the Cypress Pointe Resort. We are happy to read that you had a great experience at our resort. We look forward to welcome you back in the near future. Have a great day!

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our 2nd stay here. Wonderful ! Constant cleaning and tidying the place. Lots of staff available for any assistance. Our flight left late and they helped us worh through later check out. All good. One of our favorites.
1 nacht verbleven in april 2024
Reactie van Cypress Pointe Front Desk Team op 28 apr 2024
Thank you for choosing to stay with us again! We are always excited to welcome you back and hope we are able to continue to do so. Come back and visit us soon!

8/10 – Goed

Nadean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024
Reactie van Angel M. op 27 apr 2024
Thank you for your feedback, it is greatly appreciated. We are very pleased to hear you enjoyed your stay. We look forward to hosting you again soon.

10/10 – Uitstekend

Stephanie M

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was amazing and went above and beyond. The room was gorgeous and clean, and I loved the screened-in balcony. The shuttle schedule was confusing, but it was easy to use Uber or Lyft since the resort is so close to everything.
3 nachten verbleven in april 2024
Reactie van Cypress Pointe Front Desk Team op 24 apr 2024
Thank you so much for choosing to stay with us at Cypress Pointe! We are glad you enjoyed everything and found it easy to navigate from our property to the surrounding activities! We hope to welcome you back soon!

10/10 – Uitstekend

Sandra

Reisde met partner
Positief: Voorzieningen
The room was very nice😁
3 nachten verbleven in april 2024
Reactie van Cypress Pointe Front Desk Team op 24 apr 2024
Thank you so much for choosing to stay with us at Cypress Pointe! We hope to welcome you back soon!

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Angel M. op 22 apr 2024
Thank you for your feedback. We appreciate knowing you had a great time with us. We look forward to hosting you again soon!

10/10 – Uitstekend

Alicia G.

4 nachten verbleven in maart 2024
Reactie van FD Team op 19 apr 2024
Thank you for taking the time to complete our survey regarding your most recent stay at Cypress Pointe Resort. We are looking forward for your next visit and as always, please contact us with any special requests you might have and based on our availability I will make every effort to accommodate them

10/10 – Uitstekend

Éric

Reisde met familie
Positief: Netheid, personeel en service
La proximité de tous les sites et activités, l’emplacement est parfait.
9 nachten verbleven in maart 2024
Reactie van RG op 14 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Katherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Angel M. op 10 apr 2024
Thank you for your feedback. We are very pleased to hear you have enjoyed your stay with us. We look forward to hosting you again soon.

10/10 – Uitstekend

Ciara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a great time, only thing i would of loved to be different is i felt like the walls were really thin and i was woken up by the people who was next to us alarm which was going off nonstop at 5am-6:00am. Other than that it was an amazing stay.
2 nachten verbleven in april 2024
Reactie van Adneris Perez Front Desk Agent op 9 apr 2024
Thank for taking the time to write us such excellent feedback. We at Cypress Pointe value the input and ratings our guest provides, it helps us make the experience for our guest better and better each time. We hope to welcome you again soon!

10/10 – Uitstekend

Vicky

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
It was good
1 nacht verbleven in april 2024
Reactie van FD Team op 9 apr 2024
Thank you for taking the time to complete our survey regarding your most recent stay at Cypress Pointe Resort. We are looking forward for your next visit and as always, please contact us with any special requests you might have and based on our availability I will make every effort to accommodate them.

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
We had a 2 bedroom condo. The only inconvenience is that we were on the 3rd floor and there was no elevator. The condo was wonderful with a secluded balcony. The pool was lovely and the area was within walking distance of several restaurants. It was very clean. would definitely stay here again.
3 nachten verbleven in april 2024
Reactie van FD Team op 9 apr 2024
Thank you for taking the time to complete our survey and giving us your feedback regarding your most recent stay at the Cypress Pointe Resort. I'm happy to read that you had a great experience at our resort and thank you for your kind feedback about the staff. We are looking forward for your next visit and as always, please contact us with any special requests you might have and based on our availability I will make every effort to accommodate them. Have a great day!

10/10 – Uitstekend

MARIA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfortable
2 nachten verbleven in april 2024
Reactie van Bryan- Asst. front office manager op 8 apr 2024
Thank you so much for your review we appreciate your business with us and look forward to having you back again.

8/10 – Goed

Michelle

Reisde met een groep
Positief: Netheid, personeel en service
This was a great choice for us - three girls on a weekend getaway. The staff were friendly and accommodating. The apartment was very spacious and very clean. It was a little dated and one of the showers had low pressure but that wasn’t a huge deal for us.
3 nachten verbleven in maart 2024
Reactie van FD Team op 8 apr 2024
Thank you for taking the time to complete our survey regarding your most recent stay at Cypress Pointe Resort. We are doing multimillion project remodeling our resort and soon all our rooms will be updating with a new look. We are looking forward for your next visit and as always, please contact us with any special requests you might have and based on our availability I will make every effort to accommodate them.

10/10 – Uitstekend

Samantha, Gaffney

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This resort was amazing for the price. In a great location also.
3 nachten verbleven in april 2024
Reactie van Angel M. op 7 apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay. We look forward to Hosting you again soon.

10/10 – Uitstekend

Sherri

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was convenient to I-4 and the parks but away enough to not deal with the congestion. I was only there overnight so I didn’t have a chance to experience the property but it looked like it had a lot to do, nice pool, room was clean and comfortable. Also quiet.
1 nacht verbleven in maart 2024
Reactie van Angel M. op 7 apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay. We look forward to Hosting you again soon.

10/10 – Uitstekend

Stephanie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Have stayed here multiple times and it is always clean and great!
2 nachten verbleven in januari 2024
Reactie van RG op 7 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Christina

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stay at this resort every time I come to Orlando. This resort has everything from basketball courts, a grilling area, tennis etc.. the pool has a volcano which is a huge attraction and my kids loved it. The resort also has a cafe on site that opens from early morning till 11pm. The resort is walkable to many stores, transportation is easy and just overall it's an amazing resort to stay. The staff is friendly and very helpfu, the rooms are cleans and huge can't complain about anything. Will always come back to this resort when I'm in the Orlando area.
5 nachten verbleven in maart 2024
Reactie van Dara op 6 apr 2024
Thank you for taking the time to complete our survey and giving us your feedback regarding your most recent stay at the Cypress Pointe Resort. We are happy to read that you had a great experience at our resort. We look forward to welcome you back in the near future. Have a great day!

8/10 – Goed

Jane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Third stay. Very clean property including pool and pool area. Rooms are cleaned as requested and thorough job. Very attentive staff. Disappointed no comfy place to sit in the one bedroom suites.
28 nachten verbleven in maart 2024
Reactie van RG op 6 apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

evelyn

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall property and staff great. Didn't like room's need to ne updated
5 nachten verbleven in maart 2024
Reactie van Dara op 4 apr 2024
Thank you for your rating and for taking the time to provide us with your feedback. We are happy to announce that we are currently going through a multi-million dollar multi-year room renovation! We are upgrading all of our units and hope to welcome you back in the future to enjoy our new look!

10/10 – Uitstekend

Malivanh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van RG op 5 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Julia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay as a family of 4. Really great customer service all around. Clean, comfortable accommodations.
7 nachten verbleven in maart 2024
Reactie van Angel M. op 3 apr 2024
Thank you for your feedback. We are very pleased to hear you enjoyed your stay. We look forward to hosting you again soon.

10/10 – Uitstekend

Tina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
nothing unique was good near some great areas
2 nachten verbleven in maart 2024
Reactie van Cypress Pointe Front Desk op 2 apr 2024
Thank you for staying with us! We hope to welcome you back soon!

10/10 – Uitstekend

Melissa

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Second time staying and it was qondeful just loke the first. We stayed 7 nights and it was wonderful
6 nachten verbleven in maart 2024
Reactie van Amnon - Guest Services Manager op 2 apr 2024
Thank you for taking the time to provide us a 5/5 rating. We are pleased to know that you enjoyed your second stay! As always, we look forward to welcome you back for your next visit.

6/10 – Redelijk

Courtney

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Cypress Pointe Front Desk op 2 apr 2024
Thank you for taking the time to rate your most recent stay at Cypress Pointe a 3/5, and for us, that is below average. Our team always strive to provide the best of service and in your case we fell short. We would appreciate if you would take a few moments to provide us with additional feedback as to where we had fallen short in the service aspect. This feedback would only be utilized for constructive purposes in pursuit of elevating our service. We look forward to your feedback.

10/10 – Uitstekend

Sabrina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this property! It is my go to location when I go to Orlando. It’s a super quick drive to both Disney & Universal. It’s also right next to the outlets as well. The property is clean and the staff is friendly. On this trip we staying in the studio but I’ve been in their 2 bedrooms and 3 bedroom lockoffs as well, always enjoying them!
3 nachten verbleven in maart 2024
Reactie van Front Desk op 1 apr 2024
Thank you for taking the time to provide us with your feedback! We are pleased that you had a wonderful time while staying with us. We are tucked away in a terrific location with many shops and restaurants near us, as well as the amenities at the property. We look forward to welcoming you back soon for another great stay!

8/10 – Goed

Françoise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
J'ai bien aimé cet hôtel surtout la propreté mais un peu bruyant dans les chambres. Je le recommande quand même car c'est accessible partout que se soit les parcs Disney, les outlets, les restaurants, les boutiques, la superbe piscine bien entretenue.
10 nachten verbleven in maart 2024
Reactie van FD Team op 30 mrt 2024
Merci d’avoir pris le temps de répondre à notre sondage concernant votre dernier séjour au Cypress Pointe Resort. Nous attendons avec impatience votre prochaine visite et comme toujours, n’hésitez pas à nous contacter pour toute demande particulière que vous pourriez avoir et en fonction de notre disponibilité, je ferai tout mon possible pour les satisfaire.

8/10 – Goed

Javier

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A
2 nachten verbleven in maart 2024
Reactie van Angel M. op 29 mrt 2024
Thank you for your feedback. We are happy to hear your enjoyed your stay!

10/10 – Uitstekend

Kenneth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Frankly, my stay at Cypress Pointe Resort was a forced choice because my preferred facility was unavailable on the weekend of my late booking. I was pleasantly surprised to find the location, the room and the staff to be all quite excellent. The room was immaculate and well equipped. The parking was very easy and convenient and the staff were extremely friendly and helpful. There are no elevators and so if you find stairs to be difficult to manage, request a room at ground level. There are also no USB ports in the rooms , so you will need a plug in charging block. The facility is within a short drive to most attractions and though the grounds are not what I what I would rate as high-end, they provide a good quality experience without the frills. We did not use the outdoor pool, but it seemed to be large enough and quite clean. All in all, I would not hesitate to stay there again.
1 nacht verbleven in maart 2024
Reactie van FD Team op 28 mrt 2024
Thank you for taking the time to complete our survey and giving us your feedback regarding your most recent stay at the Cypress Pointe Resort. I'm happy to read that you had a great experience at our resort and thank you for your kind feedback. We look forward to seeing you soon back. Have a great day!

10/10 – Uitstekend

Trent and Michelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is top notch. All the Amenities you need. Parking is a little tough.
3 nachten verbleven in maart 2024
Reactie van FD Team op 28 mrt 2024
Thank you for taking the time to complete our survey regarding your most recent stay at Cypress Pointe Resort. We are looking forward for your next visit and as always, please contact us with any special requests you might have and based on our availability I will make every effort to accommodate them.

8/10 – Goed

John

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay at cypress pointe resort. Place was clean, rooms were spacious, and staff were friendly and helpful. Close to many restaurants, shopping and the theme parks. The only negative would be that the property is a little outdated.
7 nachten verbleven in maart 2024
Reactie van Angel M. op 28 mrt 2024
Thank you for your feedback. We look forward to hosting your again in the future as we continue to renovate the resort.

10/10 – Uitstekend

Chuck

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay. Staff amazing
2 nachten verbleven in maart 2024
Reactie van Amnon - Guest Services Manager op 27 mrt 2024
Thank you for taking the time to provide us with your feedback and a 5/5 rating. We are pleased you enjoyed your stay and look forward to welcome you back!

10/10 – Uitstekend

Melissa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our trip was amazing! It took us about 15 minutes to get to Disney world, our condo had two bedrooms and a full kitchen. Everyone was so nice and helpful
3 nachten verbleven in maart 2024
Reactie van Amnon - Guest Services Manager op 26 mrt 2024
We thank you for taking the time to provide us with your feedback and a 5/5! We are pleased you found our accommodations perfect for your trip to Orlando. Our team is always here to make sure your stay is perfect! We look forward to welcome you back in the near future!

10/10 – Uitstekend

Babak

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If they change the check out time from 10 to 11 or 12 like other hotels, would be great
4 nachten verbleven in maart 2024
Reactie van Front Desk op 25 mrt 2024
Thank you so much for your feedback, we really appreciate it. We hope to welcome you back anytime soon.

10/10 – Uitstekend

Indira

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our favorite place to stay when we go to Orlando. The amenities they offer and the space is what keeps us coming back. It’s quiet, close to everything and family friendly.
3 nachten verbleven in maart 2024
Reactie van CPR Front Desk Team op 25 mrt 2024
Thank you so much for always choosing to come back to Cypress Pointe! It's always a pleasure to welcome you back!

10/10 – Uitstekend

Kathleen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome place, very friendly and unique. Will definitely be back
2 nachten verbleven in maart 2024
Reactie van Front Desk op 24 mrt 2024
Thank you so much for your feedback, we really appreciate it. We hope to welcome you back anytime soon

10/10 – Uitstekend

Harrell

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Will stay again and everyone was great!
4 nachten verbleven in maart 2024
Reactie van FD Team op 23 mrt 2024
Thank you for taking the time to complete our survey regarding your most recent stay at Cypress Pointe Resort. We are looking forward for your next visit and as always, please contact us with any special requests you might have and based on our availability I will make every effort to accommodate them.

6/10 – Redelijk

Antoine

2 nachten verbleven in maart 2024
Reactie van FD Team op 22 mrt 2024
Thank you for taking the time to complete our survey regarding your most recent stay at Cypress Pointe Resort. If you like to tell us more about your experience, we will be more than happy to assist you, you can call or text us, that we can arrange the future better stay.

8/10 – Goed

Neal

2 nachten verbleven in maart 2024
Reactie van Angel M. op 10 apr 2024
We appreciate your feedback. We are very happy to hear you enjoy your stay. We look forward to seeing you again soon. Please let us know if we can further assist in anyway.

10/10 – Uitstekend

Barbara Lynn

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful resort. I definitely will stay there again.
4 nachten verbleven in maart 2024
Reactie van FD Team op 19 mrt 2024
Thank you so much for your kind words! We will definitely make a point to celebrate your comments. We appreciate your resounding recommendation, and we look forward to making your next stay with us even better! Have a great Day!

10/10 – Uitstekend

Diana

Positief: Netheid, personeel en service
5 nachten verbleven in maart 2024
Reactie van Front desk op 18 mrt 2024
Thank you so much for your feedback, we really appreciate it. We hope to welcome you back anytime soon!

8/10 – Goed

Bryant

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Water pressure in showers was a little low but otherwise always a great stay
2 nachten verbleven in maart 2024
Reactie van Front Desk op 18 mrt 2024
Thank you so much for your feedback, we really appreciate it. We will inform our maintenance team about the water situation

10/10 – Uitstekend

Donna

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
stated above
7 nachten verbleven in maart 2024
Reactie van Angel M. op 17 mrt 2024
Thank you for your feedback. We are pleased to hear you enjoyed your stay. We look forward to hosting you again soon.