6/10 – Redelijk
Brooke M.
12 apr 2024
Great location but the house needs some work
The house is large and the location is fantastic! From the ease of getting to and from places and the location of the home in the beautiful resort, I would certainly stay in Reunion again.
The communication with the house management company was timely and pleasant. The house needs a good deep cleaning, I am not sure the house gets cleaned well by the cleaning company. The carpet was so dirty out feet were darkened after walking on it, did not seem like it was vacuumed prior to our stay. There was also a huge dark stain on the carpet in the room my husband and I stayed it. There was blood spots on one of the pillow cases. I did call and there were new ones brought over the next morning.
The pool heater was broken so we did not have heat like we requested and from the time we arrived to then we left the pool lost a solid 8” of water so we had to refill with the hose.
Overall the house is spacious and in an amazing community. It just needs a good deep cleaning and likely carpet replacement. Despite the issues that could not be fixed during the stay, the management company did respond to a majority of the messages I sent.
Brooke M.
6 nachten verbleven in maart 2024