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Beoordelingen van The Bear's Den Resort Orlando

5 out of 5
The Bear's Den Resort Orlando
7880 Nicklaus Clubhouse Lane, Kissimmee, FL

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 8 van 15 beoordelingen" "
Gastenscore: 8 - Goed. 0 van 15 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 15 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 15 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 15 beoordelingen" "

9,4/10

Netheid

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mary

Positief: Netheid, staat van de accommodatie en faciliteiten
Great experience
3 nachten verbleven in maart 2024
Reactie van Bear's Den Resort Orlando op 18 mrt 2024
Dear Mary,Thank you so much for sharing your kind words with us! It would be a pleasure to welcome you again next time your travels bring you back.

10/10 – Uitstekend

Ibonne

Positief: Netheid, staat van de accommodatie en faciliteiten
The Home was very spacious and clean.
3 nachten verbleven in oktober 2023
Reactie van Bear's Den Resort Orlando op 16 nov 2023
Thank you so much for sharing your kind words with us

6/10 – Redelijk

Rolando

Reisde met familie
Positief: Netheid
It is a large, clean, comfortable house, in a good area. It has a nice location. What we didn't like was that the sliding glass doors The keys didn't work so we were sleeping unsafely, the temperature of the Grill didn't rise above 350° and it was difficult to make the food and therefore it took a long time to cook it. The maintenance person entered the house without prior notice, when we realized, he was already entering the second floor in the bedroom area, thank God I was not leaving the bathroom and this caused us displeasure.
2 nachten verbleven in september 2023
Reactie van The Bear's Den Resort Orlando op 24 sep 2023
Dear Rolando,We appreciate your detailed feedback and are very sorry to hear the condition of your home failed to meet your expectations. Our team has noted your comments and appreciates your staying with us.Sincerely,The Bear's Den Resort Orlando

10/10 – Uitstekend

Kimberly, Shreveport

Positief: Netheid
3 nachten verbleven in september 2023
Reactie van The Bear's Den Resort Orlando op 5 sep 2023
Dear Kimberly,Thanks for the perfect rating! We appreciate your staying with us and hope to see you again in the near future!

10/10 – Uitstekend

kevin

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2023
Reactie van Bear's Den Resort Orlando op 19 jun 2023
Thank you for your positive feedback and rating! We are thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we are glad that we were able to meet your expectations. We appreciate your support and look forward to welcoming you back soon.

10/10 – Uitstekend

Ali

Reactie van Bear's Den Resort Orlando op 8 feb 2024
Thanks for the kind rating!

2/10 – Ontzettend slecht

Ida

Reisde met familie
Positief: Netheid, comfort kamer
Not enough room in the garage
The pool supposed to be called but the pool was hot I called them and turn off the heat and it still stay hot water leaking from the ceiling I heard the charge door be the door not enough driveway for a van it was small
5 nachten verbleven in juli 2022
Reactie van The Bears Den Resort Orlando op 20 jul 2022
Thank you for taking the time to share your feedback with us. We want everything our guests use to be in proper, working order and it appears that our team was able to address these concerns while you were on property. We appreciate your visiting us and hope you'll consider joining us again so we can make your next visit even better.

4/10 – Matig

shalonda

Reisde met familie
Positief: Netheid, voorzieningen
Our wifi went out and we felt Our issues fell on deaf ears.
5 nachten verbleven in maart 2022
Reactie van Bears Den Resort Orlando op 2 mei 2022
Thank you for your feedback, we want everything our guests use to be in proper, working order, so we've brought your concerns to our maintenance team's attention so we can promptly address them.

4/10 – Matig

Alexander

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property’s reception according to their confirmation was supposed to work 8 am - 10 pm. We came to the property and saw a note that there is no one to check us in 8:30 pm - 10 30 pm. We waited for 3,5 hours with little kids at night. Property also deducted 700 from our deposit for good knows what without sending us a letter with explanations.
2 nachten verbleven in januari 2022
Reactie van The Bear's Den Resort Orlando op 17 jan 2022
Dear Alexander, Thank you for taking a moment to share your thoughts with us. We regret your arrival experience didn't go as you initially anticipated. That said, we do recall informing you multiple times that, due to staffing concerns, we would be unable to check you in from 8 to 10:30 PM, which you repeatedly acknowledged. Also, would you mind reaching out to us directly to discuss the deduction from your deposit you mentioned further? Thank you, and we wish you safe travels.

2/10 – Ontzettend slecht

Joshua

Positief: Netheid, comfort kamer
2 nachten verbleven in oktober 2021
Reactie van The Bear's Den Resort op 25 okt 2021
Hi Joshua, we regret to hear you were dissatisfied with your recent stay. Our resort appreciates your feedback, as we are always looking for opportunities to address any areas of improvement and growth opportunities. We sincerely hope to have the chance to welcome you back, and we wish you all the best on your future travels.

6/10 – Redelijk

Henrique

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautifully decorated and well maintained vacation home. Our entire family enjoyed our stay.
4 nachten verbleven in juli 2021
Reactie van The Bear's Den Resort op 16 aug 2021
Hello, Thank you so much for your kind review! We are so pleased to receive your positive feedback and will share it with our entire team. We appreciate your staying with us and hope to see you again in the near future. Have a great day!

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
Hot water was not working Cable did not work Waiting on a refund.
7 nachten verbleven in juni 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2021
Reactie van Guest Services Team op 12 mei 2021
Hello, Thank you for your great rating! We're pleased to learn that you enjoyed your stay and hope to welcome you back in the near future. Have a wonderful day! The Bears Den Resort Orlando

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Probably the best rental experience. The house was new, on a beautiful golf course. The pool wasn’t heated at first but the concierge was very responsive and sent someone immediately to fix it. I just wish we spent more time enjoying the home.
6 nachten verbleven in februari 2021
Reactie van Guest Services Team op 2 mrt 2021
Hello, Thank you so much for your kind review! We are so pleased to receive your positive feedback and will share it with our entire team. We appreciate your staying with us and hope to see you again in the near future. Have a great day! Bears Den Resort Orlando