2/10 – Ontzettend slecht
Sofia
Reisde met familie
8 jul 2025
Negatief: Personeel en service, voorzieningen
The propeety has easy parking, some staff was friendly while others were very sarcastic also when hospitality desk called to invite us to a so call tour of the hotel it being our first time there they also wanted us to thw opportunity to become owners mind tou all this supposedly they only wanted 90mins of our time but they took almost 6hrs of our time and wasted a half day of my vacation , our representative Camilla was so aggressively with us threatening us that if we didnt purchase as oqbers we would never be able to stay at Westgate evwr again later we come to find out its a script thwy use to put the guests underpressure so they can purchase and xome back as owners which i found that so unprofessional of her on rop of all that when i originally booked my reservation pnline i was ask to select a room which i did and qelhem check-in time came along n we git our room it was completely different then what i ead expecting basr on what i had selected, my room experience wad horrible for three adults no space to eslk or put our clothes swsy no privacy whats so ever it eas a nightmare to where we didnt and just didnt hv the attitude to experience the resort at all but frive out of resort to grab food n come back to sleep.
Sofia
2 nachten verbleven in juli 2025
