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Beoordelingen van Motel 6 Palm Springs, CA - Downtown

2 out of 5
Motel 6 Palm Springs, CA - Downtown
660 S Palm Canyon Dr, Palm Springs, CA

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 359 van 1193 beoordelingen" "
Gastenscore: 8 - Goed. 282 van 1193 beoordelingen" "
Gastenscore: 6 - Redelijk. 203 van 1193 beoordelingen" "
Gastenscore: 4 - Matig. 149 van 1193 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 200 van 1193 beoordelingen" "

7,0/10

Netheid

7,6/10

Personeel en service

6,0/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Deborah, Oroville

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The beds were not as soft as we would prefer and a mini fridge would be nice since the hotel is in the desert, but we had a good stay and the room was clean.
3 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Gregory

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool was too small and dirty for how many guests were there plus it was noisy. The property was dirty and it sounded like the people upstairs were bowling. Had to call the front desk and they did nothing about the noise complaints and then denied that we ever called to begin with.
2 nachten verbleven in mei 2024
Reactie van Management op 28 mei 2024
We're sorry you encountered an issue during our stay.

10/10 – Uitstekend

Pedro, Long Beach

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a great time staying at this property. Love the location and nice view of the mountains.
2 nachten verbleven in mei 2024
Reactie van Management op 28 mei 2024
Thank You for letting us know about your stay

8/10 – Goed

Rafael

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Is a clean no frills kind of place.
3 nachten verbleven in mei 2024
Reactie van Management op 28 mei 2024
Thank you for letting us about your stay with us.

8/10 – Goed

Roger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Management op 27 mei 2024
Thanks for letting us know about your stay.

10/10 – Uitstekend

Salena

1 nacht verbleven in mei 2024
Reactie van Management op 27 mei 2024
Thanks for letting us know about your stay

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank you.
1 nacht verbleven in mei 2024
Reactie van Management op 27 mei 2024
Thanks for letting us know about your stay

2/10 – Ontzettend slecht

Nelson

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
There was no hot water in the morning…. I had to shower with cold water like a psychotic
1 nacht verbleven in mei 2024
Reactie van Management op 27 mei 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 – Goed

angela

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in mei 2024
Reactie van Brand Experience Team op 20 mei 2024
Hi Traveler,Thank you for the amazing rating!! Maz K.#Team6

10/10 – Uitstekend

Ruben

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Brand Experience Team op 23 mei 2024
Hi Ruben,Thank you for positively rating your stay!!Maz K.#Team6

6/10 – Redelijk

Dylan

Reisde met een groep, Reisde met huisdieren
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Found a par of socks in the bathroom that didnt belong to us. Made me question if the bathroom was properly cleaned. The property grounds need a trash pick up too
1 nacht verbleven in mei 2024
Reactie van Brand Experience Team op 20 mei 2024
Hi Dylan,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 – Matig

Benito

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Brand Experience Team op 23 mei 2024
Hi Benito,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 – Ontzettend slecht

Gwen

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
It was a hotel that is Section 8 residence. It should be a law to expose that information before someone books a hotel. Homeless and drug addicts
1 nacht verbleven in mei 2024
Reactie van Nancy Y. op 14 mei 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 – Ontzettend slecht

John Christopher, Cathedral city

1 nacht verbleven in april 2024
Reactie van Management op 27 mei 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 – Redelijk

Lydia

Zakenreiziger, Reisde met familie
Negatief: Voorzieningen
Locations
2 nachten verbleven in mei 2024
Reactie van Nancy Y. op 14 mei 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 – Uitstekend

Ivan, Greenville

1 nacht verbleven in april 2024
Reactie van Management op 27 mei 2024
Thanks for letting us know, about your stay

8/10 – Goed

Ryan

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Conveniently located.
2 nachten verbleven in april 2024
Reactie van Brand Experience Team op 6 mei 2024
Hi Traveler,Thank you for the excellent rating!! Maz K.#Team6

10/10 – Uitstekend

Matthew

1 nacht verbleven in februari 2024
Reactie van Management op 27 mei 2024
Thanks for letting us know about your stay.

10/10 – Uitstekend

Patrick

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Closeness to downtown
2 nachten verbleven in april 2024
Reactie van Brand Experience Team op 6 mei 2024
Hi Patrick,Thank you for the excellent review! Maz K.#Team6

4/10 – Matig

Alice

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
First room was not cleaned and still had garbage and unmade beds. New room was clean but hot water did not work
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 6 mei 2024
Hi Alice,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 – Goed

William

2 nachten verbleven in april 2024
Reactie van Management op 27 mei 2024
Thanks for letting us know about your stay.

8/10 – Goed

Deb

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location was convenient to downtown and airport.
3 nachten verbleven in april 2024
Reactie van Brand Experience Team op 6 mei 2024
Hi Deb,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

10/10 – Uitstekend

Maria E

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Todo bien
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 29 apr 2024
Hi Maria, Thanks for your review, we really appreciate the support.Natalie #Team6

4/10 – Matig

Cherlyn

Positief: Personeel en service
Property was close to Downtown and near lots of food. Elevator was broken. It was a bit noisy as well.
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 29 apr 2024
Hi Cherlyn, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 – Matig

Katherine

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen
Roaches in my room were not cool.
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 29 apr 2024
Hi Katherine, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

10/10 – Uitstekend

Mirian

2 nachten verbleven in april 2024
Reactie van Management op 27 mei 2024
Thanks for letting us know about your stay.

6/10 – Redelijk

Geovani

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Nancy Y. op 2 mei 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 – Ontzettend slecht

Jennifer

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property had bugs, blood on the wall, cigarette burns on the bed in a non smoking room
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 22 apr 2024
Hi Jennifer,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 – Matig

BARRY

Had not stayed at a Motel 6 in decades. I won’t make that mistake again. Very, very basic, “old” building and rooms. Super small rooms, and we didn’t even stay the night. Booked another hotel in Palm Springs. However, staff was very friendly and helpful with the cancellation.
2 nachten verbleven in april 2024
Reactie van Brand Experience Team op 22 apr 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 – Redelijk

Nakia

Reisde met familie
The air conditioning in the room don’t really work well
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 22 apr 2024
Hi Nakia,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

4/10 – Matig

Gabriele

Reisde met familie
Negatief: Netheid, voorzieningen
toilet was leaking, got repaired. should have been done before the room was booked.
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 22 apr 2024
Hi Gabriele,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 – Ontzettend slecht

Russell

2 nachten verbleven in april 2024
Reactie van Management op 28 mei 2024
We're sorry we didn't meet your expectations during your stay, Thanks for letting us know.

10/10 – Uitstekend

Salvador Linares

Positief: Staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 22 apr 2024
Hi Salvador,Thank you for the excellent rating!! Maz K.#Team6

2/10 – Ontzettend slecht

Bruce, Laguna Niguel

1 nacht verbleven in april 2024
Reactie van Management op 28 mei 2024
We're sorry we didn't meet your expectations during your stay, Thanks for letting us know.

8/10 – Goed

Oscar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buen lugar
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 22 apr 2024
Hi Oscar,Thank you for positively rating your stay!!Maz K.#Team6

4/10 – Matig

Jaime

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My son was going to use the pool. He noticed beer cans in the bottom of the pool. The restroom door will jam every time you closed it. Someone else would have to push it from the outside. To many suspicious people wandering the premises late at night. Homeless came in to the pool area to ask us for a can of beer. Not safe. No Security.
2 nachten verbleven in april 2024
Reactie van Brand Experience Team op 22 apr 2024
Hi Jaime,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 – Ontzettend slecht

John

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property very rundown. Proper maintenance not kept up.
9 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 22 apr 2024
Hi John,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 – Redelijk

Emmanuel

Reisde met een groep
Negatief: Voorzieningen
Good value, location is good. I’d stay again if the price is right.
2 nachten verbleven in april 2024
Reactie van Nancy Y. op 16 apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 – Redelijk

Bruce

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
In the shower, you have to be a contortionist to get your head wet, if you're over 4 foot 6. Tiny towels, too. Perhaps we were given a room designed for midgets, I'm not sure.
4 nachten verbleven in april 2024
Reactie van Nancy Y. op 16 apr 2024
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 – Goed

Paul

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
It was what it was advertised. Convenient to downtown. Relatively clean. Barebones amenities. Everything worked. If you are looking for a resort, not the place for you. If you are looking for a place to sleep, shower and store your stuff while you go out and have fun, it hits the mark.
7 nachten verbleven in maart 2024
Reactie van Nancy Y. op 16 apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff was wonderful at that hour of the morning
1 nacht verbleven in april 2024
Reactie van Nancy Y. op 16 apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 – Goed

Thiago, Huntington Beach

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like it, pretty close to downtown and almost everything.
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 10 apr 2024
Hi ThiagoThanks for your review, we really appreciate the support. Lilith#Team6

8/10 – Goed

Samantha

Positief: Personeel en service
Close to downtown
2 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 10 apr 2024
Hi Samantha,Thank you for positively rating your stay!Lilith#Team6

10/10 – Uitstekend

Miguel Angel

1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 12 apr 2024
Hi Miguel,Thank you for the perfect rating!Lilith#Team6

2/10 – Ontzettend slecht

Vina

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I payed a lot of money to this motel 6 every room there was something wrong with the rooms the doors and locks are broken that's unsafe window didn't open fire Hazzard toilet didn't flush no water pressure in shower or hot water kicked us of the property as we're waiting for deposit to bank to rent again all in all the manager and morning staff can have better people skills night staff are great and considerit we only rent there cause it's close to stores but I don't recommend this place east motel 6 is way better great staff clean rooms
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 10 apr 2024
Hi VinaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

6/10 – Redelijk

Bryon

Zakenreiziger
Positief: Netheid
It was OK, but did not have shampoo or conditioner. No wash cloths from the bathroom. On a budget it’s an OK place to stay. Woken in the night at 3 AM saying that I was making noise in my room but I wasn’t. That was frustrating.
3 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 10 apr 2024
Hi BryonThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 – Redelijk

Adam

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The location was great
3 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 2 apr 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

8/10 – Goed

Reynaldo

Positief: Netheid, personeel en service
5 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 4 apr 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

4/10 – Matig

Thomas

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 4 apr 2024
Hi Thomas, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

10/10 – Uitstekend

Armando

Zakenreiziger
De maravilla
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 2 apr 2024
Hi Armando, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6