To start the main reception staff, Carmina and Martina were exceptional. They were genuinely authentic in their interest in making your stay a pleasant one. Despite their long hours they were gracious and a great credit to this hotel. They noted it was my birthday and went above and beyond to make it a special stay.
The room itself is compact but very functional. There’s some wear on the fixtures and fittings but overall it all worked. We had an actual double bed and not two singles pushed together which was important to us. It was comfortable too. We were in the back which helped with the street noise. However the walls are thin so you will hear other guests coming and going at all hours, more so when they aren’t quiet.
The room was clean and had some complimentary toiletries. Our shower door didn’t seal well so it flooded the area outside the door, which the bath mat couldn’t cope with, we managed because they mats were changed daily, and we used a hand towel as a second mat. We recommend this gets looked into. We’d also suggest providing moisturiser with the toiletries and some way to dry wet swimsuits, maybe a line on the balcony?
The dipping pool terrace area is small but again functional with seating in the shade or the sun. The sun umbrellas are cumbersome to manoeuvre but that’s a minor thing.
We paid £165/night, which was the cheapest we could find for a 4 star in the area. We would return but later in the season when it’s hopefully at a lower rate.
