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Beoordelingen van The Approach Hotel

2 out of 5
The Approach Hotel
2040 Summit Dr, Panorama, BC

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 64 van 513 beoordelingen" "
Gastenscore: 8 - Goed. 152 van 513 beoordelingen" "
Gastenscore: 6 - Redelijk. 139 van 513 beoordelingen" "
Gastenscore: 4 - Matig. 90 van 513 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 68 van 513 beoordelingen" "

6,4/10

Netheid

7,0/10

Personeel en service

6,8/10

Voorzieningen

5,6/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Alexander

Negatief: Staat van de accommodatie en faciliteiten
Close to the ski hill . Not expensive . Close to parking . Good bed . Good bath shower in a good sized bathroom . Clean . Newly refitted renovated . Wifi was good . No kettle . No fridge . TV had no signal . No front desk . No nearby elevator . Inadequate light . Rooms are not made up every day . Staff is not in evidence at all .
5 nachten verbleven in april 2024

8/10 – Goed

JoAnn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great ski in ski out location with ski storage and a coffee shop!
4 nachten verbleven in april 2024

8/10 – Goed

Geoffrey

Positief: Netheid
Negatief: Personeel en service
This is definitely not a 5-star property but if interest is on-hill accommodation at Panorama it fits well. The rooms are rather spartan but are large and clean. The Fireside Cafe win the hotel is a good option for breakfast. It would be good if the staff were better trained and provided with information. I could not locate my room as it was in a second building. None of the staff seemed to know this and I had to return to the central check-in to get details. I do not understand why the hotel makes check-out difficult. One has to return to the resort's central office via a lift and walk to check-out rather than just leaving keys in the room or visiting the resort's information desk beside the horel
3 nachten verbleven in maart 2024

4/10 – Matig

Terry

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stay away!
Hotel is dated. Elevators only go to certain floors in one wing. No elevators in other wing which is 5 stories. No mini fridge, no microwave. Check in time is 5pm two of our rooms weren’t ready until after 5pm. I would not recommend.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Ann Marie

Reisde met partner
Close to lifts and amenities
3 nachten verbleven in februari 2024

6/10 – Redelijk

Rae

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not worth the location
The Approch is right off the hill, and this room seems like a deal…. Until it’s 2am and you can sleep from the T-Bar rave going on, and the hords of lifting tracking past your room screaming and yelling. Wouldn’t recommend if you want to sleep through the night.
2 nachten verbleven in februari 2024
Reactie van SJ op 12 feb 2024
Thank you for your feedback and we will pass it along for consideration.

10/10 – Uitstekend

Craig

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Helen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was clean resort
2 nachten verbleven in januari 2024
Reactie van SJ op 17 jan 2024
Thank you for comments

4/10 – Matig

Jake

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room was clean but that was about it. Kinda felt like the recent renovation was done cheaply and some of the fundamentals were missed. Elevator was broken. Tv didnt work. some of the electrical sockets werent working. No phone to call the desk. Guy tried to fix the tv but nothing ever happened. Wont be recommending Panorama or the approach anytime soon..
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Scott

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very convenient location
2 nachten verbleven in december 2023

10/10 – Uitstekend

Mehdi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

8/10 – Goed

Judy

Positief: Netheid
Negatief: Personeel en service
2 nachten verbleven in december 2023

8/10 – Goed

Tannis

The view was nice. The Elevator button to level 2 wasn’t working. Room was scorching hot but was provided with a fan to cool down.
2 nachten verbleven in augustus 2023

6/10 – Redelijk

Martin, Turner Valley

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not even a fridge in the room or any AC
2 nachten verbleven in augustus 2023

6/10 – Redelijk

Alan

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Comfort kamer
Very basic room
There was no air conditioning in the room and it was very hot in Panorama. The room didn't have a fridge which comes standard in all hotel rooms now.
3 nachten verbleven in augustus 2023

8/10 – Goed

Dean, Calgary

2 nachten verbleven in augustus 2023

6/10 – Redelijk

Cassidy

Negatief: Voorzieningen
Overall decent stay, and i would recommend. Keep in mind that it is an extremely basic stay marketed as a luxurious resort. The room lacked allot of really basic amenities (minimal furniture, no mini fridge, no housekeeping, no air conditioning, etc). I also wish they had disclosed that the pool was closed prior to our booking.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

shahzad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We liked it and had fun
2 nachten verbleven in augustus 2023

6/10 – Redelijk

Linda

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen
We were there for a family reunion and had a good time. Found the wine was horribly overpriced. I understand they need to make a profit but to sell wine worth 20.00 in the store for 85.00 is a little over the top . The dinner food and breakfast were good. Not all the pools were open.
2 nachten verbleven in juli 2023

8/10 – Goed

Nenouss

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Glenaries

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Big, clean and quiet
2 nachten verbleven in juli 2023

8/10 – Goed

Kevin

2 nachten verbleven in juli 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome resort and great affordable hotel! Just wish their was a mini fridge or microwave for bringing some of your own food!
2 nachten verbleven in juli 2023

6/10 – Redelijk

Donna

Negatief: Personeel en service
The 4th floor did not have access to ice machine, no a/c or mini fridge, no signage for ice machine, screen door on balcony did not work, loud party music Until the early Morning hours
2 nachten verbleven in juli 2023

4/10 – Matig

Gord

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Centralized registration located quite a distance from the actual hotel. Only hotel on the mountain so no competition. Very basic hotel at very premium pricing. Very noisy and not a place for families. As the only hotel there I wanted to try it but will not be returning. Says it has been recently renovated but I seen no evidence of any upgrades. Overall quite disappointing for the price paid.
1 nacht verbleven in maart 2023

8/10 – Goed

Catherine

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and clean rooms. It will be better if they have a mini fridge
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Irma

Positief: Netheid
All was excellent
1 nacht verbleven in februari 2023

4/10 – Matig

Garrik

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
.
2 nachten verbleven in februari 2023

10/10 – Uitstekend

????

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked all
2 nachten verbleven in april 2022

4/10 – Matig

Manpreet

Reisde met een groep
Negatief: Personeel en service
Restore staying experience
Check-in time was 5 p.m., and I got the room by 7.30 p.m. after calling reception 6 times because the room was not ready due to a shortage of housekeeping staff, and the front desk didn't have an ETA for the room. On the other hand, they also provided a coupon for two pizzas and non-alcoholic drinks for the competition. Room has insufficient light, no refrigerator and microwave. Around 8.10 a.m., the fire alarm went off, and we discovered some smoke near the next rooms. No one at the front desk informed us of this, despite the fact that the alarm had been lined for 10 minutes before we left the room. We were all waiting outside without any notification. We left the property because no one from the resort could assist us.
1 nacht verbleven in maart 2022

2/10 – Ontzettend slecht

Dooyong

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty, no staff,
2 nachten verbleven in maart 2022

6/10 – Redelijk

Heather

Reisde met een groep, Reisde met familie en kleine kinderen
2 nachten verbleven in maart 2022

4/10 – Matig

Alexandra

1 nacht verbleven in maart 2022

2/10 – Ontzettend slecht

Peter

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Crappy bed run down building. Needs some updating
The bed was terrible and worn out could feel the mattress springs. Room was really dark needed more lighting. Was dark dingy felt like I was staying at a no tell motel vs a ski resort.
4 nachten verbleven in maart 2022

10/10 – Uitstekend

Emilia

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My wife and I are well travelled, have a lot of experience sleeping from 1 star to 5 star . The good: super close to the ski chairs and main ticket office. The not so good: we had only one small night stand light by the bed for the whole room, good for romantic evening but not enough when you're looking for your things in the backpack. The parking lot has huge watery holes, we felt like driving in an all terrain track. Minus for Expedia: we got no message for the main check-in by the bridge, so we first drove to our inn then a good samaritan told us to go back to the bridge where the reception is.
2 nachten verbleven in maart 2022

6/10 – Redelijk

niki

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
It was just fine. Really confusing on where to check in, and then where to park, and where your room was. The elevator was broken, so you had to carry your stuff from down in the parking lot, up the road to the hotel, then up to your room. The ice machine that was supposed to be there was gone.
2 nachten verbleven in maart 2022

4/10 – Matig

Amy

Reisde met partner
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Check in was at 5PM, our room was not ready for us until 7PM unfortunately. The hotel room was quite outdated, there were piles of sheets and bags of garbage in the hallway. We wanted to enjoy our stay but will probably not be back! Also the view is beautiful and the food was delicious, staff very kind and welcoming!
1 nacht verbleven in februari 2022

8/10 – Goed

Vanessa

Reisde met familie
Positief: Netheid, voorzieningen
Customer service was really slow for TV that wasn't working upon arrival and plugged toilet. More staff and better service needed. It is not OK to use being understaffed as the reason for lack of response. We waited 15 hours for the TV issues to be rectified and 9 hours for a plunger to arrive. Window was also broken and was open the whole time we were there (good thing it was nice out and the room was not cold as a result). Having said that, you get what you pay for and overall we really enjoyed our experience on the hill. I am sure that with better service, my review would have been much better. Would stay again.
3 nachten verbleven in februari 2022

8/10 – Goed

Selena

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was good. Pros: It was clean, massive, access directly to the chairlift and close to restaurants. Cons: It was dated, didn’t have a fridge in the room and the blankets were very thin. Overall it was just a place to sleep so good in that respect.
2 nachten verbleven in februari 2022

10/10 – Uitstekend

Jan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good
3 nachten verbleven in januari 2022

2/10 – Ontzettend slecht

Neil

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Didn't have my reservation at check in Major uphill hike with luggage to room Thermostat broken, room hot as a sauna Trash left lying in hall for days No on - site staff No ice machine in building Sno cats operating all night outside of room
1 nacht verbleven in januari 2022

6/10 – Redelijk

John

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
We found the room very convenient to the lift, restaurants and hot tub/pool. Apparently these rooms are about to be renovated. They need many more hooks for skiers to hang items. Our room was very hot and maintenance tried to fix it but the thermostat needs replacing which will be done during renovations. Location was great.
2 nachten verbleven in januari 2022

8/10 – Goed

Kevin

Reisde met familie
Positief: Personeel en service
Older building, a little beat up. Beds aren’t great. Noise travels from hallways. Great location on the ski hill, steps from the lifts and restaurants.
3 nachten verbleven in januari 2022

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Close to ski lifts
2 nachten verbleven in januari 2022

2/10 – Ontzettend slecht

Scott

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The bed sheets were very dated, hard, and not comfortable. The pull out bed had springs pressing on your back and not level. The TV was extremely small, decades old. Very dated room.
3 nachten verbleven in december 2021

2/10 – Ontzettend slecht

Starlee

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
This was our first time at this hotel… we booked it for the convenience of the mountain, unfortunately the hotel was not what we expected. The hotel is old and has not been upgraded in years (old mattresses, broken tiles in bathroom, smelly carpets) the rooms were dirty ( dust, dead bugs, dirty walls), we even found socks and candy left in the rooms. We may return to the mountain but we will never stay in this old dirty hotel again.
3 nachten verbleven in december 2021

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Comfort kamer
A stay at the pinn Inn
The ski-in-ski out location was perfect, right near the lift. There was a breakfast cafe on the 1st floor. The bed is kinda old, creaky and could have used more pillows. The room wasn't very well lit, one of our laps did not work.
2 nachten verbleven in december 2021

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2021

4/10 – Matig

Natasha

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2021

8/10 – Goed

Amanda

Reisde met familie
We stayed in the dodgy side, was okay for the price but it could use an up keep
2 nachten verbleven in augustus 2021
Reactie van SJ op 12 aug 2021
Hello! Thank you for your feedback, Plans are in the works for a refurbish in the Pine Inn. Hopefully we will see you again.