Dear Sir, Dear Madam, Thank you very much for your opinion. we look forward to welcoming you again. Best regards

Cher monsieur Eric,Merci pour votre gentil commentaire. Nous sommes navrés que vous ayez rencontré des bruits de voisinage, n'hésitez pas à en parler au téléphone à la réception dans ce cas.Au plaisir de vous recevoir bientôt.

signore, non si può dire nella stessa opinione che la posizione sia ottima e che non le piaccia perché si sente la metropolitana, appunto, l'hotel si trova nel cuore di parigi, con i suoi vantaggi e svantaggi, tutte le nostre stanze hanno doppie finestre e doppi vetri, siamo sorpresi che tu abbia sentito la metropolitana e inoltre, senza segnalare nulla alla reception. Tutte le nostre camere sono confortevoli e più grandi della maggior parte degli hotel parigini.Cordiali saluti

Dear Sir, We really apologize for the inconvenience of the problem we are having with the wifi connection, but there is an external problem with the fiber optic internet connection with our orange internet provider and we have been waiting for them to solve the problem . We offered you to use the "Wifi 4g" available at reception and you said it wasn't worth it and you seem to have used it elsewhere.You stayed in one of our best Familly rooms and with all the amenities you may need, for the price, we remeind you that Paris is more expensive then Nice, and April is one of the lowest price at Nice too, try to go there in july or August, may be you will pay 3 or 4 times more then Paris. Warmest regards

Dear Mrs. Hannah, we really apologize for the experience and are surprised at your review because when you were with us you didn't say anything regarding the bedroom or bathroom, can you get back to us with more details? what was unsatisfying for you?warmest regards