Beste Dimitri,Heel erg bedankt voor uw mooie score!We lezen met plezier dat u een fijn verblijf had bij ons en tevreden was met de service.Het was een plezier u te mogen ontvangen en hopelijk tot een volgende keer.Hartelijke groet,Laura BAL, Guest Relations Manager

Beste Guido, Hartelijk dank voor deze positieve feedback! Wat fijn dat u een uitstekend verblijf bij ons hebt genoten in het centrum van Parisj! Onze beste wensen voor het nieuwe jaar! Aline SEVILLANO, Guest Relations Manager

Beste gast, Hartelijk dank voor uw feedback. We zijn er blij mee dat u zo blij was met de korte loopafstand naar het Louvre. Wat betreft het bedcomfort kan u bij boeking uw voorkeur geven. Graag verwijs ik u ook naar onze Suites die extra grote en ruime bedden hebben. Met vriendelijke groet. Aline SEVILLANO, Guest Relations Manager

Beste gast, Wat fijn dat we u konden bekoren met onze gunstige ligging en de netheid van ons hotel. Het ons veel plezier dat u de nieuwe inrichting prachtig vond. Met vriendelijke groet, Aline SEVILLANO, Guest Relations Manager

Dear Nancy. Thank you for your review. We are glad you had a pleasant stay. Thank you for your mention of our dedicated team who always aim to give the best experience possible to our every guest and are eager to assist at all times. We are glad you were happy with the amenities in your room. We are pleased that we have met all your expectations and you were able to start your day off perfectly with our tasty and varied breakfast buffet. We look forward to welcoming you back in the future. Kind regards, Aline SEVILLANO, Guest Relations Manager

Katsuhiko 様この度は、Hotel Lumen Paris Louvre をご利用いただき、また、お言葉をお寄せいただきまして、誠にありがとうございました。パリの中心部に位置し、ルーヴル美術館、ガルニエ宮オペラハウスに隣接する当ホテルの立地を気に入っていただけたようで、何よりです。また、スタッフの親切な対応にも喜んでいただき、また泊まりたいといってもらえて、スタッフ一同、大変感激しております。またのお越しをお待ちしております。Laura BAL, Guest Relations Manager

Dear Yana,Thank you for taking the time to review your stay.We are delighted to hear that our hotel's prime location enhanced your stay and that the room met your expectations in every way. It is heartening to receive such high praise for our staff's kindness and politeness, as we strive to provide exceptional service. Your recognition of the cleanliness and condition of our hotel is greatly appreciated, and we are thrilled that our room amenities contributed to a comfortable and enjoyable experience.We look forward to welcoming you back.Best wishes,Laura BAL, Guest Relations Manager

Dear Hailey,Thank you for your review.We're thrilled to hear about your appreciation of our prime location and the friendliness of our staff. Our team strives to provide the warmest hospitality and it’s rewarding to know that this has been reflected during your stay. While our rooms are designed to be cozy and efficient, we understand your perspective regarding their size. We aim to cater to our guests' needs, ensuring a comfortable and enjoyable stay and truly appreciate your feedback.We hope to welcome you back soon.Best wishes,Laura BAL, Guest Relations Manager

Dear Kazuaki,Thank you for positively reviewing your time at our hotel.We're absolutely thrilled to hear that you found our staff kind and attentive to your needs. It's our priority to provide excellent service, and we're glad that we could contribute to your stay positively. Our team is dedicated to ensuring every guest feels welcomed and valued, and it's heartening to know we've succeeded in this with you.We hope to have the pleasure of welcoming you back. With kind regards,Laura BAL, Guest Relations Manager

Dear Emilie,Thank you for your kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again. Best regards,Laura BAL, Guest Relations Manager

Dear Mick,Thank you for your kind review of your recent stay at our hotel.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to seeing you on your next visit to our hotel. Best wishes,Laura BAL, Guest Relations Manager

Dear Kerry,Thank you for letting us know that you enjoyed your stay.We are thrilled to hear that you found our location to be very convenient for exploring Paris and that you appreciated the cleanliness and comfort of our rooms. Our dedicated team works hard to ensure that our guests have a pleasant and memorable stay with us.We hope to welcome you back in the future.Best wishes,

Dear Wilbert, Thank you for taking the time to share your experience at our hotel.Though, we are very astonished as we are trying to contact you at different email addresses a few times but sadly, without success. Upon departure, all of you seemed very glad of their stay and even thanked the reception staff a lot for everything and this good time in Paris you had. If there is, as you are describing, an issue with the reservation settlement, could you please contact us.If you think you shouldn’t have paid ; we have received different instructions from the website you made your booking with. For us, it was clear these reservations were supposed to be settled upon check out.If ever never the double charge you are mentioning is from the amount of the first night, please note we have conducted a pre authorization of the amount of the first night as a guarantee. This pending charge has been naturally cancelled right after your check out as we do for every single guest staying in our hotel. If you would need, we would be glad to provide you a scan of the proof the pre authorizations have been released. We wish definitely not to charge our guest twice. We have never done it and wish never to.Please contact us whenever you wish so that we can solve what you think has been an error.

Dear Roger,Thank you for your kind feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We would love to have you back.All the best,Laura BAL, Guest Relations Manager

Dear Ahmed,Thank you for taking the time to share your feedback.We are glad that the high standards we set ourselves met your expectations.We hope to welcome you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Andrea,Thank you for this positive feedback.We are thrilled to hear that our reception staff, especially Sebastian, provided excellent service and that your luggage was promptly sent to your room. It's great to know that you appreciated our prime location, within walking distance to the Louvre, Palais Garnier, and Palais Royale. We are also delighted that you loved the rooms and found them clean and well-equipped with amenities. Your kind words about our hotel condition and service are truly appreciated.We look forward to welcoming you again.Best regards,

Dear Rogelio,Thank you for this kind review.We aim to make every experience with us memorable, so it is very rewarding to receive your message of satisfaction. We are glad that our central location and room also met your expectations.We all hope to welcome you back in the future.Best wishes,Laura BAL, Guest Relations Manager

Dear Michele,Thank you very much for your kind review.We are delighted to hear that you appreciated our high standards and classic French decor and that our strategic position was ideal for exploring all the city has to offer. Our team, especially Alexandre, truly appreciate your kind words regarding their personalised service and efforts to make your stay special.We hope you will return for another memorable stay.Best wishes,

Dear Neil,Thank you for sharing your experience at our hotel.We are delighted to hear that you appreciated our prime location and the beautiful architecture of the building and surrounding area. Furthermore, our team takes great pride in providing friendly and helpful service, so it's wonderful to know that they made a positive impact on your stay.We acknowledge your comment regarding the decor of the hotel. Nevertheless, we appreciate your understanding and are glad that this did not detract from your overall enjoyment of your stay.We look forward to welcoming you back to our hotel in the future. Kind regards,Laura BAL, Guest Relations Manager

Dear Christine,Thank you very much for your kind review.We are pleased that you enjoyed staying at our hotel and that our team were attentive to your needs.It means a lot to know that you appreciated our high standards and comfortable rooms.We look forward to welcoming you back. Kind regards,Laura BAL, Guest Relations Manager

Dear Luk,Thank you for such a positive review of your stay with us.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.It's also great to know that our location was ideal for you.We hope to welcome you back in the future.Best wishes,Laura BAL, Guest Relations Manager

Kære Heine.Mange tak for du gav dig tid til at anmelde dit ophold på Hotel Lumen Paris Louvre.Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.Det vil altid være os en stor fornøjelse at byde jer velkommen igen, når i gæster .Laura BAL, Guest Relations Manager

Dear Rebecca,Thanks for this kind review.The satisfaction of our guests is very important to us, and it was rewarding to receive your feedback. We are proud of the high standards we set for ourselves and this inspires us to continue maintaining our facilities to those standards.We hope to see you again. Kind regards,Laura BAL, Guest Relations Manager

Dear Stéphanie,Thank you for positively reviewing your stay.We are pleased that we were able to meet your expectations.We look forward to the pleasure of seeing you again in the future. Kind regards,Laura BAL, Guest Relations Manager

Kære Marianne.Mange tak for din positive anmeldelse af jeres ophold hos os her på Hotel Lumen Paris Louvre,Paris.Vi er glade for at høre, at du nød vores perfekte beliggenhed, rene værelser og imødekommende personale. Det er også dejligt at vide, at du satte pris på vores morgenmad med et stort udvalg af produkter. Vi beklager dog, at du oplevede noget støj fra vejen og var utilfreds med hårtørreren. Vi sætter pris på din feedback og vil tage det i betragtning for fremtidige forbedringer. Vores værelser har dobbeltglas og lydisolering, men vi forstår, at det ikke altid er nok. Vi tilbyder gratis ørepropper for at hjælpe vores gæster med at få en god nats søvn.Vi håber, at du vil besøge os igen i fremtiden, så vi kan give dig endnu en fantastisk oplevelse. Med venlig hilsen,Laura BAL, Guest Relations Manager

Dear Susan,Thank you for sharing your review.We are delighted to hear that you enjoyed your stay and we appreciate your kind mention of our convenient location and high standards. Our team works hard to ensure that every guest has the best experience possible, and such positive feedback inspires us to continue with our efforts.We look forward to the pleasure of welcoming you back. Many thanks again,Laura BAL, Guest Relations Manager

Dear Emilia,Thank you for taking the time to leave your review.It is nice to know that you found our location to be convenient and that your stay with us was pleasant.We look forward to welcoming you again soon.Best wishes,Laura BAL, Guest Relations Manager

Gentile Ermanno,Grazie per averci fatto conoscere la sua opinione.Siamo davvero molto felici di averle potuto offrire un soggiorno positivo sotto ogni punto di vista. In particolare apprezziamo la sua menzione riguardo il comfort, la pulizia e l'ordine della camera, aspetti fondamentali per una permanenza serena e all'insegna del relax.Saremo lieti di poterla accogliere di nuovo presso l'Lumen Paris in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.Laura BAL, Guest Relations Manager

Dear Shelley,Thank you for taking the time to share your review with us.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.We hope to see you again soon. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest,Thank you for taking the time to review your stay with us.We are delighted to hear that you had such a wonderful stay, and we appreciate your kind words for our team members who work hard to ensure our guests always have a great experience. We will be sure to pass on your comments to the team and individuals you highlighted.We are also glad that our location met your needs perfectly and we hope it helped make your trip to Paris a memorable one. Moreover, we are very happy to hear that we upheld our high standards and that you felt at home in your comfortable bed.Just for information our Standard room are only for single occupancy.We hope to have the pleasure of welcoming you back on a future visit. Best wishes,Laura BAL, Guest Relations Manager

Dear Mark,Thanks for your comment about your stay.We are delighted that you enjoyed your stay with us. However, we regret that the size of your room did not completely meet your expectations. Perhaps our reception team may assist you in selecting one of our larger rooms on your next visit. Nevertheless, the acknowledgement of the quality of service from a recent guest is always appreciated and encourages us to constantly improve our performance.We look forward to welcoming you back in the future.Best regards,Laura BAL, Guest Relations Manager

Dear Julie,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back in the future.Kind regards,Laura BAL, Guest Relations Manager

Dear Twana,Thank you very much for this kind review of your stay.It was a pleasure to receive your kind feedback regarding our friendly team who work hard to ensure you have an enjoyable experience. We are equally pleased to know you enjoyed the comfort of your room and appreciated the views.We look forward to welcoming you back. Best wishes,Laura BAL, Guest Relations Manager

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 다른 불편함 없이 편안히 머물다 가셨다니 저희도 기쁘네요. 부디 저희 호텔에서 머무시는 동안 파리에서 편안한 여행 되셨길 바랍니다.다음에 기회가 된다면, 다시 한 번 찾아주세요. 감사합니다.Laura BAL, Guest Relations Manager

Kjære Elsebeth,Takk for at sender oss din tilbakemelding.Vi er glade for at du er tilfreds.Vi tar gjerne imot forslag til hvordan vi kan forbedre opplevelsen din.Vi ser frem til å ønske deg velkommen tilbake.Med vennlig hilsenAline SEVILLANO, Guest Relations Manager

Dear Melanie Christine,Thank you for sharing your review.We are so pleased to know you had a good stay with us and that you were satisfied with our quality service and location.We look forward to welcoming you again. Best regards,Aline SEVILLANO, Guest Relations Manager

Dear Ruth, Thank you for such a positive review. We are thrilled that everything was to your satisfaction during your stay. Your positive feedback encourages our dedicated team members to continue making every experience here a memorable one for our guests. We look forward to welcoming you back on a future visit. Kind regards, Aline SEVILLANO, Guest Relations Manager

Dear Flavio, Thank you for reviewing your stay at our hotel. We are pleased you had an enjoyable stay with us and you found our location ideal for your needs while visiting the city. Your kind comments about our team are appreciated: they work hard to ensure that we deliver the best service and always meet your expectations and we will pass on your compliments to them. We do have varying room categories and sizes and are always ready to help our guests find the one most suited to their requirements, depending on availability. Thank you for your feedback, please be assured we have noted your feedback and will take your comments into consideration for future improvements. We hope to welcome you back in the future. Kind regards, Aline SEVILLANO, Guest Relations Manager

Dear Craig, Thank you for taking the time to share your review. We are glad that you found our location convenient, and we are happy that you received such friendly and professional service from our team members. Thank you again. We look forward to welcoming you back soon. Kind regards, Aline SEVILLANO, Guest Relations Manager

Cher Benoit, Nous vous remercions pour la note maximale. Nous sommes ravis que votre séjour ait été très satisfaisant. Bien à vous, Aline SEVILLANO, Guest Relations Manager

Chère Christine, Nous vous remercions d'avoir pris le temps de partager votre avis sur votre séjour au LUMEN. Nous vous prions une nouvelle fois de bien vouloir nous excuser pour la gêne occasionnée pour le petit oubli de notre femme de chambre concernant les sachets de thé, mais nous espérons que malgré cela, vous avez passé un très bon séjour parmi nous. Sachez que ce fut un plaisir de vous accueillir ! Et nous espérons vous recevoir de nouveau très bientôt. Très cordialement, Aline SEVILLANO, Guest Relations Manager

Dear John, We appreciate that you took the time to review your recent stay. We are pleased that you enjoyed your stay and that our location was convenient for you. We look forward to seeing you again in the future. Best wishes, Aline SEVILLANO, Guest Relations Manager

Dear David, Thank you for this kind review. We are so glad that everything met your expectations during your stay with us. It would be an absolute pleasure to welcome you again in the future. Best regards, Aline SEVILLANO, Guest Relations Manager