Cher Client, Nous vous remercions d'avoir pris le temps de nous faire un retour sur votre expérience à l'hotel et sommes ravis de constater que nos services ont été à la hauteur de vos attentes, Nous espérons vous revoir très prochainement, A bientôt

Dear Madam, Dear Sir, We thank you for rating and look forward to welcome you again in our lovely city! Best regards, Sonia The front desk

Dear Guest, Thank you very much for your nice review. I am delighted to read that you enjoyed your experience at l'Empire Paris, thanks to the professionalism of our team and the beauty of the rooms. On behalf of the entire team, thank you again and I hope we will have the pleasure to welcome you back with us soon. Best regards, Cécile Front desk

Dear Sir, A sincere thanks from all the team! Should you need to come to Paris do not hesitate to contact us. Best regards! L'Empire Paris' team

Dear Ms. Hernandez,Thank you for reaching out to us regarding your reservation. We apologize for any inconvenience you’ve experienced due to the flight strike.Upon reviewing your reservation, we regret to inform you that it is not possible to cancel it free of charge as seen together previously.Our hotel’s cancellation policy states that cancellations are free up to 48 hours before the date of check-in. Unfortunately, your request falls outside this window.We understand that unforeseen circumstances can arise, and we empathize with your situation. However, our commitment to maintaining fair policies ensures consistency for all our guests.Best regards,L'Empire Paris team