Bar met dakterras

Beoordelingen van Melia Paris La Defense

4 out of 5
Melia Paris La Defense
3 Boulevard de Neuilly, Courbevoie, Hauts-de-Seine

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 523 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 306 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 88 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 45 van 1000 beoordelingen" "

9,0/10

Netheid

8,4/10

Personeel en service

8,4/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sihem

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Zeer nette hotel en vriendelijk persoonlijk. Prijs kwalieit.
1 nacht verbleven in april 2023
Reactie van Guest Experience Department op 15 mei 2023
Dear customer,We would like to thank you for taking your time and sharing your valuable comments with us. We have read every single word with great happiness that we have fulfilled yet another successful experience with us. It will be our great pleasure to welcome you again in the next near future and do not hesitate to contact us prior to your arrival with any request. It will be our biggest pleasure to assist you.Best regards,

2/10 – Ontzettend slecht

Krishna

Zakenreiziger
Positief: Comfort kamer
Negatief: Netheid, personeel en service
Not good for the very high price that was charged. Could have got 3 nights elsewhere for the price of a one night stay here. One has to ask reception for toiletries. Breakfast was basic. Location was good. Access was OK. Room was big. Hot water was not hot, just about ok. You cannot increase it further. I will skip it next time.
2 nachten verbleven in februari 2023
Reactie van Mélia Paris la Défense op 21 feb 2023
Dear Krishna,We would like to thank you for taking your time and sharing your valuable comments with us. We deeply regret that your experience wasn’t up to your expectations and certainly not up to the standards of Melia Hotels International. Nevertheless, rest assure that we took seriously into consideration your experience and the necessary is done. Your comments have been shared with the concerned head of departments and as well as our Direction to avoid situations like the ones you went through. We hope that in the near future you will give us the chance to welcome you back in order to make you feel the real Melia Hotels International service as intended by our Management. Best regards,Guest Experience Team.

10/10 – Uitstekend

Yeun

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2023
Reactie van Guest Experience Department op 5 jan 2023
Dear customer,We would like to thank you for taking your time and sharing your valuable rates with us. It will be our great pleasure to welcome you again in the next near future and do not hesitate to contact us prior to your arrival with any request. It will be our biggest pleasure to assist you.Best regards,Guest Experience Team

8/10 – Goed

Lindy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima hotel, grote kamers fijn bed, fijne kussens, metro op loopafstand, dus alles te bereiken. Parkeergelegenheid op loopafstand.
2 nachten verbleven in november 2022
Reactie van Guest Experience Department op 30 nov 2022
Dear customer,We would like to thank you for taking your time and sharing your valuable comments with us. It will be our great pleasure to welcome you again in the next near future and do not hesitate to contact us prior to your arrival with any request. It will be our biggest pleasure to assist you.Best regards,

8/10 – Goed

martin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Locatie van Hotel is nagenoeg perfect. Eenvoudig per auto te bereiken zonder dat je door de drukte van Parijs hoeft en met de Metro voor de deur ben je zo in het centrum. Skybar heeft mooi uitzicht op de eifeltoren en Arc de Triomph en uitgebreid menu aan eten en drinken (wel prijzig). Ontbijt is uitstekend en hotel heeft vriendelijk en behulpzaam personeel.
1 nacht verbleven in januari 2022
Reactie van Guest Experience Team op 11 jan 2022
Dear Mr Martin, We would like to thank you for taking your time and sharing your valuable comments with us. We have read every single word with great happiness that we have fulfilled yet another successful experience with us. It will be our great pleasure to welcome you again in the next near future and do not hesitate to contact us prior to your arrival with any request. It will be our biggest pleasure to assist you. Best regards,

10/10 – Uitstekend

Lindy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ruime kamer, weinig last van geluid van buiten. Heerlijk bed. Metro dichtbij. Receptie wat traag. Housekeeping vergat soms wat.
3 nachten verbleven in oktober 2021
Reactie van Guest Experience Team op 19 okt 2021
Dear Mrs Lindy, Thanks you for your excellent note. It is our pleasure to know that you have enjoyed your stay with us at the Melia Paris La Défense. We hope to see you very soon. Regards,Guest Experience Team

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was oké maar ze hebben extra bedragen afgeschreven van mijn creditcard en reageren niet op mijn mails. Vorige bezoek aan Melia hotel was ook met problemen. Laatste keer Melia!!
1 nacht verbleven in december 2019
Reactie van Amalia Chivite - Guest Experience Manager op 23 jan 2020
Dear client, First of all, thank you very much for choosing our hotel Melia Paris La Defense. Also, we would like to thank you for taking some time to send us your review regarding your time with us. We are deeply sorry for the bad experience you had with us during your stay and we sincerely apologize if we have not been able to meet your expectations. It is exactly the opposite of the type of service we are proud to provide to our guests. Please feel free to contact me directly, I will be more than glad to help you in anything you might need. Kindest regards, Amalia Chivite - Guest Experience Manager

8/10 – Goed

peter

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice hotel near metro
fijn hotel, dicht bij de metro.. dus ideaal voor dagje naar de binnenstad. rustige buurt.
1 nacht verbleven in december 2019
Reactie van Amalia Chivite - Guest Experience Manager op 5 jan 2020
Dear client, First of all, thank you very much for choosing our hotel Melia Paris La Defense. Also, we would like to sincerely thank you for taking some time to send us your rating regarding your time with us. We hope to see you again very soon. Best regards, Amalia Chivite - Guest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
alles goed, goed eten, fijne bedden, aardig personeel
4 nachten verbleven in oktober 2019
Reactie van Amalia Chivite - Guest Experience Manager. op 19 nov 2019
Thank you for your comment regarding your recent stay with us. It is our pleasure to know that you have enjoyed your stay with us at the Melia Paris La Défense. We are delighted that you have enjoyed and appreciated all the places and services of our establishment, especially our spacious and comfortable hotel rooms. We are also honoured by your comments about our staff. It is thanks to your support that our hotel continues to grow and offer a quality service to each of our guests. It is always a pleasure to know firsthand the satisfaction of all our clients and to know that in their case we have reached our maximum objective, it motivates us to continue working in the same way every day. We all hope to have the pleasure of welcoming you back very soon. Kindest regards, Amalia Chivite - Guest Experience Manager.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Amalia Chivite - Guest Experience Manager op 30 okt 2019
Dear client, First of all, thank you very much for choosing our hotel Melia Paris La Defense. Also, we would like to sincerely thank you for taking some time to send us your rating regarding your time with us. It is a pleasure to know that you enjoyed your stay at our hotel. We hope to see you again very soon. Best regards, Amalia Chivite - Guest Experience Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2019
Reactie van Amalia Chivite - Guest Experience Manager op 21 okt 2019
Dear client, First of all, thank you very much for choosing our hotel Melia Paris La Defense. Also, we would like to sincerely thank you for taking some time to send us your rating regarding your time with us. We hope to see you again very soon. Best regards, Amalia Chivite - Guest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2019
Reactie van Amalia Chivite - Guest Experience Manager op 11 jun 2019
Dear client, The Hotel Melia Paris La Défense warmly thanks you for the rating shared by you on our page. Know that it was a real pleasure to welcome you among us. Kind regards, Amalia Chivite - Guest Experience Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel with kind and helpfull staff. Good breakfast.
2 nachten verbleven in april 2019
Reactie van Jaime Marin - Guest Experience Manager op 4 mei 2019
Dear client, First of all, thank you very much for choosing our hotel Melia Paris La Defense. Also, we would like to sincerely thank you for taking some time to send us your review regarding your time with us. It is our pleasure to know that you have enjoyed your stay with us and we greatly appreciate your comments regarding our staff and our breakfast. We definitely look forward to welcoming you again at the Melia Paris La Défense. Best regards, Jaime Marin-Guest Experience Manager

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in april 2019
Reactie van Jaime Marin - Guest Experience Manager op 23 apr 2019
Dear Guest, The Hotel Melia Paris La Défense warmly thanks you for the rating shared by you on our page. Know that it was a real pleasure to welcome you among us. Kind regards,

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The reception very bad the hotel is bad also .......
3 nachten verbleven in april 2019
Reactie van Jaime Marin - Guest Experience Manager op 3 mei 2019
Dear Guest, First of all, thank you very much for choosing our hotel Melia Paris La Defense. Also, we would like to thank you for taking some time to send us your review regarding your time with us. We are deeply sorry for the bad experience you had with us during your stay and we sincerely apologize if we have not been able to meet your expectations. It is exactly the opposite of the type of service we are proud to provide to our guests. Please feel free to contact me directly, I will be more than glad to help you in anything you might need. Kindest regards, Jaime Marin - Guest Experience Manager

10/10 – Uitstekend

Eli

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Modern hotel dicht bij kantoor
2 nachten verbleven in februari 2019
Reactie van Jaime Marin - Guest Experience Manager op 14 mrt 2019
Dear Eli, First of all, thank you very much for choosing our hotel Melia Paris La Defense. Also, we would like to sincerely thank you for taking some time to send us your rating and comments regarding your time with us. We are happy to know that the hotel's privileged location has suited you well and hope to see you again very soon. Best regards, Jaime Marin-Guest Experience Manager

8/10 – Goed

S, UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Closely located to the metro station. Hotel and bed was very comfortable. Enjoyed our stay, loved the views over the 19th floor. Staff was lovely. Would definitely return.
1 nacht verbleven in januari 2019
Reactie van Jaime Marin - Guest Experience Manager op 25 feb 2019
Dear S, Many thanks for taking the time to share your experience on Expedia. It is our pleasure to know that you have enjoyed your stay with us at the Melia Paris La Défense. We are honoured by all your kind comments about our spacious and comfortable hotel rooms and those regarding our location and the view from our Skyline bar. We all hope to have the pleasure of welcoming you back very soon. Best regards,

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in januari 2019
Reactie van Jaime Marin-Guest Experience Manager op 1 apr 2019
Dear Customer, The Hotel Melia Paris La Défense warmly thanks you for the rating shared by you on our page. Know that it was a real pleasure to welcome you among us. Kind regards,

10/10 – Uitstekend

Stefan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tophotel met prachtig uitzicht over Parijs
Melia is een tophotel op La Défense. Ruime kamers, net, gezellige lobby, uitgebreid ontbijt en ik had een schitterend uitzicht over Parijs.
1 nacht verbleven in december 2018
Reactie van Jaime Marin Guest Experience Manager. op 14 dec 2018
Dear Mrs. Ayesha S, First of all, thank you very much for choosing our hotel Melia Paris La Defense. Also, we would like to sincerely thank you for taking some time to send us your review regarding your time with us. It is our pleasure to know that you have enjoyed your stay at the Melia Paris La Défense and we are happy to hear that our staff were helpful and responsive whenever you needed anything. We are also glad to know that the hotel's privileged location has suited you well and delighted to read that you enjoyed your experience with us, especially our service, the breakfast and the comfort of your room. We are also delighted to know that you have enjoyed your neat and clean room with the panoramic views to Paris. We all hope to have the pleasure of welcoming you back very soon. Kindest regards, Jaime Marin - Guest Experience Manager.

8/10 – Goed

Bart

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place to stay when visiting La Defense.
This hotel is in an ideal place if you need to visit La Defense in Paris for business. The hotel is comfortable, the breakfast is very good. Didnt try the dinner. Room is clean, bathroom modern. Like the bed. Three small/minor topics for improvement, check-in is slow, unfortunate the rooms dont have a real desk, only a low table, so it is not comfortable to work in your room, which is a pitty. Also for that price, I would expect a free bottle of water as welcome. But again minor points, for the rest I like the hotel a lot.
2 nachten verbleven in september 2018
Reactie van Jaime Marin-Guest Experience Manager op 19 sep 2018
First of all, thank you very much for choosing our hotel Melia Paris La Defense. Also, we would like to sincerely thank you for taking some time to send us your review regarding your time with us. It is our pleasure to know that you have enjoyed your stay with us at the Melia Paris La Défense. We hope to see you again very soon. Kindest regards

10/10 – Uitstekend

Adriana, Nuenen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dicht bij de metro in rustige omgeving
Het hotel is prima bereikbaar en heeft naast eigen parkeer mogelijkheden ook een groot parkeergarage naast het hotel. Het personeel is gastvrij en zeer vriendelijk en behulpzaam. Ontbijt is uitstekend en goed verzorgd. Skybar geeft een geweldig uitzicht en op zaterdag avond hippe muziek! Kamers zijn schoon en ruim, met een geweldig uitzicht. Parijs is 15 met de metro, prima voor een leuk verblijf
1 nacht verbleven in april 2018
Reactie van Guest Experience Manager op 22 mei 2018
Hôtel Melia Paris La Défense warmly thanks you for the Stars shared by you on our page. Know that it was a real pleasure to welcome you among us. Jaime Marin Guest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekend hotel tegenover het metrostation
Het inchecken verliep vlot en de kamer met uitzicht op de stad was schitterend. Badkamer was ruim en het bed zeer confortabel.
2 nachten verbleven in februari 2018
Reactie van Guest Experience Manager op 4 mrt 2018
First of all, thank you very much for choosing our hotel Melia Paris La Defense. Also, we would like to sincerely thank you for taking some time to send us your review regarding your time with us. It is our pleasure to know that you have enjoyed your stay with us at the Melia Paris La Défense. We all hope to have the pleasure of welcoming you back very soon. Best regards, Jaime MARIN- Guest Experience Manager

8/10 – Goed

Renske, Ede

Positief: Personeel en service
Perfect hotel voor zakenklanten
Heel prettig verblijf gehad, keurige kamer en ligging zeker oke
1 nacht verbleven in februari 2018
Reactie van Guest Experience Manager op 25 feb 2018
First of all, thank you very much for choosing our hotel Melia Paris La Defense. Also, we would like to sincerely thank you for taking some time to send us your review regarding your time with us. It is our pleasure to know that you have enjoyed your stay with us at the Melia Paris La Défense. We are delighted to know that you have taken advantage of our privileged location close to the Esplanade de la Défense metro station. Also, we are glad to know that you have enjoyed our high quality breakfast as well as our spacious and comfortable hotel rooms with panoramic views to Paris. We all hope to have the pleasure of welcoming you back very soon. Best regards, Jaime MARIN- Guest Experience Manager

8/10 – Goed

Ann, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
niks op aan te merken
Ik ben zeer tevreden over mijn verblijf, een aanrader, kamer ontbijt allemaal keurig voor elkaar. ik ga zeker terug als ik weer in Parijs moet zijn.
1 nacht verbleven in februari 2018
Reactie van Guest Experience Manager op 25 feb 2018
First of all, thank you very much for choosing our hotel Melia Paris La Defense. Also, we would like to sincerely thank you for taking some time to send us your review regarding your time with us. It is our pleasure to know that you have enjoyed your stay with us at the Melia Paris La Défense. We are delighted to know that you have taken advantage of our privileged location close to the Esplanade de la Défense metro station. Also, we are glad to know that you have enjoyed our high quality breakfast as well as our spacious and comfortable hotel rooms with panoramic views to Paris. We all hope to have the pleasure of welcoming you back very soon. Best regards, Jaime MARIN- Guest Experience Manager

10/10 – Uitstekend

Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Melia Paris la Défense is een mooi luxe Hotel met een prachtige skybar op de bovenste verdieping!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super, zalig ontbijt en op 50 mtr van de metro
Zeer mooi hotel en vlak bij de metro. Net nieuw hotel en een prachtig uitzicht op de eifeltoren... zoals het hoort ;-) . Bij het hotel niet zoveel te doen maar dat is geen probleem als je de metro ( 50Mtr) tijden aanhoud. Echt een aanrader.
Reactie van Guest Experience Manager op 16 dec 2017
Warm greeting from Melia Paris La Défense and thank you very much for choosing our hotel for your stay in Paris. We are over the moon to hear that you did enjoy your stay with us, and that our staff was helpful for you. Our customers' satisfaction is so important. We all hope to see you soon back to Melia Paris La Défense. Best regards, Jaime MARIN Guest Experience Manager

10/10 – Uitstekend

Amber, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Aanrader
Het was geweldig. Het metrostation ligt precies voor het hotel, en je bent overal dichtbij. Ook op 5 minuten loopafstand is een winkelcentrum. We hadden een kamer op de 8e verdieping. We konden de eiffeltoren en de Arc de Triomphe en de kamer was net zoals op de foto's van de site, erg mooi en schoon. Ook was de service top en op de 19e verdieping is een skybar.

10/10 – Uitstekend

Eugene, Oirsbeek

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekende uitvalsbasis voor Parijs.
Zakenwijk La Defense, waar het hotel ligt, is op zich al een bezoek waard. De metro ingang ligt op 1 minuut van het hotel en in 10 minuten ben je in het centrum. Het hotel biedt een moderne luxueuze ruime kamer, uitstekende brede (2 m) bedden en een uitgebreid ontbijt. Het personeel is vriendelijk, behulpzaam en spreekt ook Engels. Wil je eens wat anders dan een kleine hotelkamer in een oud gebouw, dan is Melia La Defense beslist een aanrader. Bovendien kom je met de metro overal waar je zijn wilt en dat duurt zeker niet langer dan wanneer je ergens in het centrum zou logeren.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Marc, Sint-Truiden

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kamer was tip top in orde. Matras en hoofdkussens van uitstekende kwaliteit. Heel vriendelijk en behulpzaam personeel. Ontbijt was heerlijk. Wij komen zeker en vast terug

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top hotel
Top hotel ook geschikt voor lang weekend Parijs. Goede bereikbaarheid door metro en parkeergarage onder het hotel.
Reactie van Guest Experience Manager op 16 dec 2017
Thank you very much for choosing our hotel Melia Paris La Defense. It is our pleasure to know that you have enjoyed your stay with us at the Melia Paris La Défense. The whole hotel's team will be more than happy to welcome you back. Sincerely yours. Jaime MARIN- Guest Experience Manager

10/10 – Uitstekend

Sharon

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful, clean and updated property. Staff was excellent. The complementary 1st and last night treats were a nice touch.
7 nachten verbleven in maart 2024
Reactie van Mélia Paris la Défense op 1 apr 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. We have read every single word with great happiness that we have fulfilled yet another successful experience with us. It will be our great pleasure to welcome you again in the next near future and do not hesitate to contact us prior to your arrival with any request. It will be our biggest pleasure to assist you. Best regards, Guest Experience Team

8/10 – Goed

Razieh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good overall
4 nachten verbleven in maart 2024
Reactie van Mélia Paris la Défense op 25 mrt 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. We have read every single word with great happiness that we have fulfilled yet another successful experience with us. It will be our great pleasure to welcome you again in the next near future and do not hesitate to contact us prior to your arrival with any request. It will be our biggest pleasure to assist you. Best regards, Guest Experience Team

2/10 – Ontzettend slecht

MAURICIO

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Un baño con olor a caño la regadera no funcionaba la vista no era más que edificios me resultó un hotel como un ibis de baja gama cuando es un Meliá y es un Meliá tríate geo sucio y sin tener las cosas funcionando por el terrible olor no dormí en toda la noche
1 nacht verbleven in maart 2024
Reactie van Mélia Paris la Défense op 23 mrt 2024
Estimado Sr, Nos gustaría agradecerle que haya tomado unos minutos de su tiempo para compartir sus valiosos comentarios con nosotros. Lamentamos profundamente que su experiencia no estuviera a la altura de sus expectativas y desde luego tampoco a la altura de los estándares de Melia Hotels International. Sin embargo, tenga la seguridad de que tomamos en serio su reseña y se ha hecho lo necesario para informar a todos los responsables de los departamentos implicados y también a nuestra Dirección. Nuestro principal objetivo es evitar que situaciones como las que usted atravesó se repitan. Esperamos que en un futuro cercano nos brinde la oportunidad de darle la bienvenida nuevamente para que experimente el verdadero servicio de Melia Hotels International. Atentamente, Guest Experience Team

10/10 – Uitstekend

L

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are very helpful specially Ava:)
3 nachten verbleven in maart 2024
Reactie van Mélia Paris la Défense op 18 mrt 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. We have read every single word with great happiness that we have fulfilled yet another successful experience with us. It will be our great pleasure to welcome you again in the next near future and do not hesitate to contact us prior to your arrival with any request. It will be our biggest pleasure to assist you. Best regards, Guest Experience Team

2/10 – Ontzettend slecht

Mohammed

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s not good at all dirty bathrooms they don’t have windows to refresh the oxygen the room are smelly to very limited parking…
5 nachten verbleven in februari 2024
Reactie van Mélia Paris la Défense op 26 feb 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. We deeply regret that your experience wasn’t up to your expectations and certainly not up to the standards of Melia Hotels International. Nevertheless, rest assure that we took seriously into consideration your experience and the necessary is done. Your comments have been shared with the concerned head of departments and as well as our Direction to avoid situations like the ones you went through. We hope that in the near future you will give us the chance to welcome you back in order to make you feel the real Melia Hotels International service as intended by our Management. Best regards, Guest Experience Team.

10/10 – Uitstekend

Anis

1 nacht verbleven in januari 2024
Reactie van Mélia Paris la Défense op 29 jan 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. We have read every single word with great happiness that we have fulfilled yet another successful experience with us. It will be our great pleasure to welcome you again in the next near future and do not hesitate to contact us prior to your arrival with any request. It will be our biggest pleasure to assist you. Best regards, Guest Experience Team

10/10 – Uitstekend

Roberto

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ótimo custo benefício. Bem na porta do metro.
Reactie van Mélia Paris la Défense op 28 jan 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. We have read every single word with great happiness that we have fulfilled yet another successful experience with us. It will be our great pleasure to welcome you again in the next near future and do not hesitate to contact us prior to your arrival with any request. It will be our biggest pleasure to assist you. Best regards, Guest Experience Team

6/10 – Redelijk

Michel G.

2 nachten verbleven in januari 2024
Reactie van Mélia Paris la Défense op 23 mrt 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. In order to achieve the best satisfaction of our guests we value opinions like yours that will help us improve on a daily basis. Our aim is to deliver unforgettable experiences and with feedbacks like yours we are able to work on those details that at the end of the day will make the difference. Best regards, Guest Experience Team

10/10 – Uitstekend

Brenda

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The media la defense was beautiful staff were lovely but it was expensive in the skybar really expensive
4 nachten verbleven in januari 2024
Reactie van Mélia Paris la Défense op 25 jan 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. We have read every single word with great happiness that we have fulfilled yet another successful experience with us. It will be our great pleasure to welcome you again in the next near future and do not hesitate to contact us prior to your arrival with any request. It will be our biggest pleasure to assist you. Best regards, Guest Experience Team

10/10 – Uitstekend

Yubg Heum

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
파리 지하철 초역세권
3 nachten verbleven in januari 2024
Reactie van Mélia Paris la Défense op 25 jan 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. We have read every single word with great happiness that we have fulfilled yet another successful experience with us. It will be our great pleasure to welcome you again in the next near future and do not hesitate to contact us prior to your arrival with any request. It will be our biggest pleasure to assist you. Best regards, Guest Experience Team

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
다음엔 머물지 않을겁니다.
스탠드 조명뿐이라 매우 어둡고 심지어 독서등 하나는 고장났습니다. 룸서비스는 유일하게 QR코드로만 주문해야하는데 연결이 안됩니다. 인터넷 속도가 매우 느리며(와이파이 안테나가 점 한개 뜨거나 아예 연결되지 않음) 심지어 숙박 중간에 비밀번호가 바뀌었는데 알려주지도 않았습니다. 룸 카드키 한 개를 방에 두고 나갔는데 저녁에 입실해보니 사라졌고, 컨시어지에 얘기하니 미안하다는 말도 없었습니다. 엘리베이터에서 룸 카드키가 인식이 잘 안되는 것은 다반사입니다. 로비에 커피머신이 있지만 시간 제한적으로 운영합니다. 방 하나는 먼저 체크아웃 하는 것으로 커넥티드 룸을 예약했는데, 저녁에 입실해보니 커넥티드룸의 문이 열린 상태였습니다. 옆방에는 이미 다른 투숙객이 입실해있었구요. 심지어 컨시어지에서는 이 사실을 전혀 몰랐습니다. 전반적으로 직원들의 태도가 친절하지 않습니다. 신도시라는 점과 지하철역이 가깝다는 것만 장점입니다.
6 nachten verbleven in januari 2024
Reactie van Mélia Paris la Défense op 15 jan 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. We deeply regret that your experience wasn’t up to your expectations and certainly not up to the standards of Melia Hotels International. Nevertheless, rest assure that we took seriously into consideration your experience and the necessary is done. Your comments have been shared with the concerned head of departments and as well as our Direction to avoid situations like the ones you went through. We hope that in the near future you will give us the chance to welcome you back in order to make you feel the real Melia Hotels International service as intended by our Management. Best regards, Guest Experience Team.

10/10 – Uitstekend

Cary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in december 2023
Reactie van Mélia Paris la Défense op 9 jan 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. We have read every single word with great happiness that we have fulfilled yet another successful experience with us. It will be our great pleasure to welcome you again in the next near future and do not hesitate to contact us prior to your arrival with any request. It will be our biggest pleasure to assist you. Best regards, Guest Experience Team

10/10 – Uitstekend

Jordi

3 nachten verbleven in december 2023
Reactie van Mélia Paris la Défense op 25 jan 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. We have read every single word with great happiness that we have fulfilled yet another successful experience with us. It will be our great pleasure to welcome you again in the next near future and do not hesitate to contact us prior to your arrival with any request. It will be our biggest pleasure to assist you. Best regards, Guest Experience Team

10/10 – Uitstekend

Phil

2 nachten verbleven in december 2023
Reactie van Mélia Paris la Défense op 9 jan 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. We have read every single word with great happiness that we have fulfilled yet another successful experience with us. It will be our great pleasure to welcome you again in the next near future and do not hesitate to contact us prior to your arrival with any request. It will be our biggest pleasure to assist you. Best regards, Guest Experience Team

10/10 – Uitstekend

GYEONGIN

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in november 2023
Reactie van Mélia Paris la Défense op 3 jan 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. We have read every single word with great happiness that we have fulfilled yet another successful experience with us. It will be our great pleasure to welcome you again in the next near future and do not hesitate to contact us prior to your arrival with any request. It will be our biggest pleasure to assist you. Best regards, Guest Experience Team

10/10 – Uitstekend

Tonci

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Mélia Paris la Défense op 3 jan 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. In order to achieve the best satisfaction of our guests we value opinions like yours that will help us improve on a daily basis. Our aim is to deliver unforgettable experiences and with feedbacks like yours we are able to work on those details that at the end of the day will make the difference. Best regards, Guest Experience Team

10/10 – Uitstekend

Benjamin

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great
Reactie van Mélia Paris la Défense op 3 jan 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. We have read every single word with great happiness that we have fulfilled yet another successful experience with us. It will be our great pleasure to welcome you again in the next near future and do not hesitate to contact us prior to your arrival with any request. It will be our biggest pleasure to assist you. Best regards, Guest Experience Team

6/10 – Redelijk

PEDRONA PILAR

Reisde met een groep
Negatief: Personeel en service
1 nacht verbleven in december 2023
Reactie van Mélia Paris la Défense op 3 jan 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. In order to achieve the best satisfaction of our guests we value opinions like yours that will help us improve on a daily basis. Our aim is to deliver unforgettable experiences and with feedbacks like yours we are able to work on those details that at the end of the day will make the difference. Best regards, Guest Experience Team

10/10 – Uitstekend

Michael

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Mélia Paris la Défense op 3 jan 2024
Dear customer, We would like to thank you for taking your time and sharing your valuable comments with us. We have read every single word with great happiness that we have fulfilled yet another successful experience with us. It will be our great pleasure to welcome you again in the next near future and do not hesitate to contact us prior to your arrival with any request. It will be our biggest pleasure to assist you. Best regards, Guest Experience Team