Dear Guest, Thank you for choosing the Mercure Paris Centre Tour Eiffel for your travel in Paris and taking time to share some photos of our hotel and your experience. I am pleased to notice that your stay was satisfying and that we met your expectations. You will be always welcome in our hotel for your next trips in Paris, hoping that we will be live up to your last experience. Sincerely,

Dear Guest, Thank you for sharing your comments with us following your recent stay at Mercure Paris Centre Tour Eiffel. I am delighted to read that you did enjoy your stay with us, but regret the disappointment experienced with regards to the breakfast. Your comments have been shared with the restaurant manager, actions will be planned and will be used to monitor and improve the service that we provide to our guests. We do hope to have the opportunity to welcome you back to Paris in the near future. Kind Regards, Klara BAKOVIC, Quality Assistant

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Klara BAKOVIC, Quality Assistant

Dear Guest, Thank you for taking the time to share your experience following your recent stay here at the Mercure Paris Centre Tour Eiffel. Please allow me to apologise for the various elements of your stay that lead to such disappointment. I can assure you that this is not the level of service that we strive to provide to our guests. Your comments will be used to monitor and improve the service that we provide to our guests. I do hope that we will have a future opportunity to welcome you back to Paris and show you a real Mercure Paris Centre Tour Eiffel. Kind Regards, Klara BAKOVIC, Quality Assistant

Dear Guest, Please allow me to answer you in English. Thank you for sharing your experience in our hotel on Expedia. It is always a pleasure to read that our guests enjoy their stay with us, the quality of our team members and our location. We hope to have the pleasure to welcome you back soon at the Mercure Paris Centre Tour Eiffel. Sincerely, Klara BAKOVIC, Quality Assistant

Dear Guest, Thank you for sharing your comments with us following your recent stay at Mercure Paris Centre Tour Eiffel. I am delighted to read that you did enjoy your stay with us, but regret the disappointment experienced with regards to the mini-bar. Your comments are important to us and will be used to monitor and improve the service provided to our guests. We do hope to have the opportunity to welcome you back to Paris in the near future. Kind Regards, Klara BAKOVIC, Quality Assistant

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Klara BAKOVIC, Quality Assistant

Dear Guest, Thank you for taking the time to write a review of our property. We are attached to the quality of service delivered to our guests, and this is why we are grateful for this return of experience you sent us. Be sure that our teams have been informed about your feedback, and that actions will be planned in order that it do not happen again in the future. I do apologize and regret that this impacted your experience at our hotel. Sincerely, Klara BAKOVIC, Quality Assistant