At first I was impressed with the size and range of facilities of Beyond Patong ,reception was very good , tbe room size and style was good BUT , the view from the balcony was of a work site or dump of rubbish , no hot water just like warm ,the tap was hanging on for dear life in the bathroom , the air con was not working and they had to be called out three times , we were locked out of our room as the card did not work and they gave the impression it was our fault only to find out the battery had failed for the door we waited 30 minutes to get in our room In the heat of the day , and breakfast was full and forgetful , but the staff were lovely and always greeted us with a smile ,-‘also security seemed to be the last thing on anyone’s mind as anyone could follow you up to your room via the stairs ... and finally it just looked grubby in general ... we changed hotels just up the road which was 100% and cheaper