Thaise massages, massagebehandelingen

Beoordelingen van Patong Bay Hill Resort

5 out of 5
Patong Bay Hill Resort
79 Hasib Pee Road, Patong, Phuket

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 78 van 194 beoordelingen" "
Gastenscore: 8 - Goed. 62 van 194 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 194 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 194 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 194 beoordelingen" "

8,6/10

Netheid

8,0/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Geverifieerde reiziger

6 nachten verbleven in augustus 2019
Reactie van The Management op 30 aug 2019
Thank you for your rating. We hope you enjoyed staying at Patong Bay Hill Resort.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prachtig uitzicht over de baai. Vriendelijk personeel. Locatie iets afgelegen en boven aan een heuvel, maar prima te doen met een scooter.
9 nachten verbleven in april 2019
Reactie van The Management op 22 mei 2019
Thank you for choosing Patong Bay Hill Resort. We are pleased you enjoyed the views over the bay as well as your stay. Your feedback is much appreciated!

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was lovely , hot tub was great
7 nachten verbleven in maart 2024
Reactie van Patong Bay Hill Team. op 21 mrt 2024
Dear David,Greeting from Patong Bay Hill Resort!Thank you for your favorable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to Patong Bay Hill Resort one day soon! Best Regard,Patong Bay Hill Resort Team!

8/10 – Goed

Mark

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Too hilly
9 nachten verbleven in februari 2024
Reactie van Patong Bay Hill Team. op 15 mrt 2024
Dear Mark,Greeting from Patong Bay Hill Resort!Thank you for your favorable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to Patong Bay Hill Resort one day soon! Best Regard,Patong Bay Hill Resort Team!

10/10 – Uitstekend

DOMIZIANA

Positief: Netheid
8 nachten verbleven in januari 2024
Reactie van Patong Bay Hill Team. op 23 feb 2024
Dear Domiziana,Greeting from Patong Bay Hill Resort!Thank you for your favorable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to Patong Bay Hill Resort one day soon! Best Regard,Patong Bay Hill Resort Team!

10/10 – Uitstekend

Lee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location for Patong
Lovely place to stay, just on the outskirts from the hustle and bustle of Patong but still with a bit of peace and quiet there. Shuttle buses run 24 hours to take you from the rooms to the Lobby as there are a few hills. Overall good place to stay with a special shout out to Amo. The most pleasant individual who came over every day asking if there’s anything he could do to make my stay better.
10 nachten verbleven in januari 2024
Reactie van Patong Bay Hill Team. op 23 feb 2024
Dear Lee,Greeting from Patong Bay Hill Resort & Spa!I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of my team. Every bit of good news helps support our team. I once again thank you for your valuable comments and look forward to your continued visits and the pleasure of providing you the very best in service and hospitality at Patong Bay Hill Resort!Best Regard,Patong Bay Hill Team.

8/10 – Goed

ANTONIO, gujan mestras

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Juste bien
19 nachten verbleven in januari 2024
Reactie van Patong Bay Hill Team. op 26 jan 2024
Dear Antonio,Greeting from Patong Bay Hill Resort & Spa!Thank you for your favorable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to Patong Bay Hill Resort one day soon! Best Regard,Patong Bay Hill Resort Team!Best Regard,Patong Bay Hill Resort & Spa!

4/10 – Matig

Dionysios

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel was a let down and I don’t even know where to begin. Firstly on arrival, we weren’t greeted when we were in the lobby, in fact when I went to reception to ask for assistance, the receptionist (who’s name I forgot) told me to wait in an abrupt manner which I found appalling considering I had been travelling for 16 hours and was so tired. Then I saw a notice the next day when I went to breakfast that a welcome drink is given to all guests on arrival which both me and my partner did not receive. Then there is the apartment. The size is good but it comes with a kitchen that has no utensils and a sign saying that you are not allowed to use the hob. Thankfully I didn’t want to cook on my holiday but for those of you that do, please know that the kitchen is nothing more than a display. The drainage system was rubbish because every time me and my partner had a shower, the bathroom almost flooded so we had to wait a bit for the water to go down or be really quick with our showers. When the cleaners came to clean our room, they didn’t actually clean, they only came to make the beds and leave and never replenished the toilet roll and I had to continuously chase and ask for some. Then there is getting to your hotel room. The hotel premise is on a very high hill so they have shuttles that take you from reception. The cars are not safe at all and the staff drive like maniacs so you’re at ever bigger risk of falling out or hurting yourself.
13 nachten verbleven in januari 2024
Reactie van Patong Bay Hill Team. op 26 jan 2024
Dear Dionysios,Greeting from Patong Bay Hill Resort & Spa!Thank you very much for your review of your recent stay at our hotel. Your constructive feedback is extremely valuable to us as we strive to improve with each and every guest comment. Our main priority to offer the best service, food and beverage and a comfortable atmosphere at a good value for each and every guest. I greatly appreciate your comments about service and cleanliness that did not meet your expectation. I regret you experienced any discomfort or inconvenience while staying with us. Please be assured that your comments were taken to heart and I have looked into the situation personally. Corrective actions have been taken to ensure we improve and provide the best service and environment possible. Thank you again for taking the time to write to us and share your constructive comments. Best Regard,Patong Bay Hill Team.

10/10 – Uitstekend

roberto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in januari 2024
Reactie van Patong Bay Hill Resort Team op 26 jan 2024
Dear Robert,Greeting from Patong Bay Hill Resort!Thank you for your favorable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to Patong Bay Hill Resort one day soon! Best Regard,Patong Bay Hill Resort Team!

10/10 – Uitstekend

Pooventheen

6 nachten verbleven in januari 2024
Reactie van Patong Bay Hill Team op 21 jan 2024
Dear Pooventheen,Thank you so much for your wonderful feedback! We are delighted to hear that you had an excellent experience with our service. Your positive recommendation means a lot to us, and we genuinely appreciate you taking the time to share your thoughts. We would be more than happy to welcome you back in the future and continue to provide you with exceptional service.Sincerely,Patong Bay Hill Team,

8/10 – Goed

riccardo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottimo, mi son trovato benissimo, suite con piscina perfetta, colazioni abbondante, personale disponibilissimo nonostante l' affollamento.
5 nachten verbleven in januari 2024
Reactie van Patong Bay Hill Team op 12 jan 2024
Dear Riccardo,Thank you so much for your kind feedback! We're delighted to hear that you had a great experience during your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Patong Bay Hill Team

2/10 – Ontzettend slecht

Yoness

7 nachten verbleven in januari 2024
Reactie van Patong Bay Hill Team op 13 jan 2024
Dear Rene,We apologize for the disappointing experience you had during your stay. We take your feedback seriously and will address the issues raised with our team. Your comments will help us improve our services and facilities. If there is anything specific you would like us to address, please feel free to contact us directly. Thank you for sharing your thoughts with us.Best Regards,Patong Bay Hill Team

6/10 – Redelijk

THANT THANT

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Patong Bay Hill Team op 13 jan 2024
Dear Valued Guest,Thank you so much for your kind feedback! We're delighted to hear that you had a great experience during your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Patong Bay Hill Team

4/10 – Matig

james

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
7 nachten verbleven in december 2023
Reactie van Patong Bay Hill Team op 13 jan 2024
Dear Valued Guest,Thank you so much for your kind feedback! We're delighted to hear that you had a great experience during your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Patong Bay Hill Team

6/10 – Redelijk

Zürcher

Positief: Netheid, personeel en service
5 nachten verbleven in december 2023
Reactie van Patong Bay Hill Team op 13 jan 2024
Dear Valued Guest,Thank you so much for your kind feedback! We're delighted to hear that you had a great experience during your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,

6/10 – Redelijk

Jubael

Reisde met een groep
Positief: Personeel en service, voorzieningen
7 nachten verbleven in december 2023
Reactie van Patong Bay Hill Team op 13 jan 2024
Dear Valued Guest,Thank you so much for your kind feedback! We're delighted to hear that you had a great experience during your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Patong Bay Hill Team

6/10 – Redelijk

Omid

3 nachten verbleven in december 2023
Reactie van Pia op 13 jan 2024
Dear Omid,Greeting from Patong Bay Hill Resort!Thank you very much for your review of your recent stay at our hotel. Your constructive feedback is extremely valuable to us as we strive to improve with each and every guest comment. Our main priority to offer the best service, food and beverage and a comfortable atmosphere at a good value for each and every guest. Your comments will help us improve our services and facilities. If there is anything specific you would like us to address, please feel free to contact us directly. Thank you for sharing your thoughts with us. Thank you for sharing your thoughts with us.Best Regard,Patong Bay Hill Team.

10/10 – Uitstekend

Phatchamon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Patong Bay Hill Resort Team. op 13 jan 2024
Dear Phatchamon,Greeting from Patong Bay Hill Resort!Thank you for your favorable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to Patong Bay Hill Resort one day soon! Best Regard,Patong Bay Hill Resort Team!

10/10 – Uitstekend

Wiaam

3 nachten verbleven in december 2023
Reactie van Patong Bay Hill Resort Team. op 13 jan 2024
Dear Wiaam,Greeting from Patong Bay Hill Resort!Thank you for your favorable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to Patong Bay Hill Resort one day soon! Best Regard,Patong Bay Hill Resort Team!

2/10 – Ontzettend slecht

tonya

4 nachten verbleven in december 2023
Reactie van Patong Bay Hill Team op 13 jan 2024
Dear Tonya, Thank you for sharing your feedback. We apologize for the inconvenience and will address the concerns with our team. We appreciate your input and will strive to improve our services. Best Regards,Patong Bay Hill Team

10/10 – Uitstekend

Kit Yee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
酒店環境很美 房間非常舒適和景觀開揚 值得推介
3 nachten verbleven in december 2023
Reactie van Patong Bay Hill Team op 13 jan 2024
Dear Valued Guest,Thank you so much for your kind feedback! We're delighted to hear that you had a great experience during your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Patong Bay Hill Team

2/10 – Ontzettend slecht

Brett

5 nachten verbleven in november 2023
Reactie van Patong Bay Hill Team op 13 jan 2024
Dear Brett, Thank you for sharing your feedback. We apologize for the inconvenience and will address the concerns with our team. We appreciate your input and will strive to improve our services. Best Regards,Patong Bay Hill Team

8/10 – Goed

Nicole

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Was great having pool access from room, although many tiles coming off on the pools throughout. Makes it a bit rough underfoot, Many stairs and steep hills to get to your room unless wait for resort shuttle then only 2 flights of stairs to your room. Staff inside were absolutely lovely and attentive. Resort desk staff limited English, had to wait ages on arrival for them to “find our booking” Don’t expect bacon at breakfast, looks like cut spam, but they do hv an egg station, the noodles usually great too. You will need to fill up your drink a couple times though as the cups and glasses are so small. No cutlery or bottle opener in room. Not allowed to cook in rooms despite induction stove. They give you two bottles of water daily which is nice. Don’t bother with room service, pizza like a frozen pizza reheated and pad Thai less desirable. Microwave in room and the mini mart have great burgers half price late at night. Nightclub on site, don’t hear the music, just many drunk ppl coming and going when you are heading to breakfast, we enjoyed the ppl watching of this, quite funny to see. Easy commute to Bangala rd, barter price if using tuk tuk outside facility as they will say 300 baht upwards, be willing to pay 250 baht or hotel taxi 300 baht but very comfy vehicles. Return from town tell driver 200 baht, some will try 400 but many accept 200 or use Bolt app to even get 100baht at times Resort mostly clean Some black mould in shower corner bottom silicone and cobwebs
12 nachten verbleven in november 2023
Reactie van Patong Bay Hill Resort Team. op 13 jan 2024
Dear Nicole,Greeting from Patong Bay Hill Resort!Thank you very much for your review of your recent stay at our hotel. Your constructive feedback regarding the staff limited English, cleanliness and breakfast that needed our attention is extremely valuable to us as well. My sincere apologies that you experienced any inconvenience while staying with us. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere for each and every guest. Be assured that your comments were taken to heart and I have looked into the situation personally; corrective actions have been taken to ensure we provide the best environment possible for our guests. Thank you again for taking the time to share your constructive comments. Best Regard,Patong Bay Hill Resort Team.

10/10 – Uitstekend

YUN HEI

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good
5 nachten verbleven in november 2023
Reactie van Patong Bay Hill Resort Team. op 13 jan 2024
Dear Yun Hei,Greeting from Patong Bay Hill Resort!Thank you for your favorable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to Patong Bay Hill Resort one day soon! Best Regard,Patong Bay Hill Resort Team!

10/10 – Uitstekend

Uno

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The facility feels aged but is very clean and the staff is friendly.
5 nachten verbleven in november 2023
Reactie van Patong Bay HIll Team op 13 jan 2024
Dear Uno, Thank you for sharing your feedback. We apologize for the inconvenience and will address the concerns with our team. We appreciate your input and will strive to improve our services. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Patong Bay Hill Team

8/10 – Goed

Fredrick, Schertz

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I think the shuttle service into central area should run more frequently.
2 nachten verbleven in november 2023
Reactie van Patong Bay Hill Team op 13 jan 2024
Dear Fredrick,We apologize for the disappointing experience you had during your stay. We take your feedback seriously and will address the issues raised with our team. Your comments will help us improve our services and facilities. If there is anything specific you would like us to address, please feel free to contact us directly. Thank you for sharing your thoughts with us.Best Regards,Patong Bay Hill Team

8/10 – Goed

FUNG MEE

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
在山上比較偏高
6 nachten verbleven in november 2023

8/10 – Goed

Verônica

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Ótimo
Quarto espaçoso, porem estava com cheiro de cigarro, mas foi resolvido logo que solicitado. Banheiro antigo, e não tinha box, com isso o banheiro ficava todo molhado. Acesso a piscina do quarto muito legal, água da piscina muito boa e temperatura boa. Bar da piscina e piscina principal muito bons. Café da manhã com omelete feito na hora.
4 nachten verbleven in november 2023

6/10 – Redelijk

Kiyoshi

6 nachten verbleven in oktober 2023

8/10 – Goed

Helle Malene

7 nachten verbleven in oktober 2023

6/10 – Redelijk

Meegan

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Good for price.
Overall was ok good location walking distance to town beed tuk tuk back though steep hills Room has cooking facikities but no pots pans platea cups or cutlery. Shuttle drivers and cleanera good. Doesnt serve any pork products so no bacon.
8 nachten verbleven in oktober 2023

10/10 – Uitstekend

Neil, Plantation

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Transportation not convenient. All else great.
8 nachten verbleven in oktober 2023

4/10 – Matig

don, Coquitlam

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Even thou I have requested non-smoking room, they gave me the smoking room initially and later non-smoking room much less desiable and smaller room.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Professional and friendly staff. Fast in-room dining and really delicious food. Nice rooms.
2 nachten verbleven in augustus 2023
Reactie van Patong Bay Hill Resort Management op 17 aug 2023
Dear Matthew,Thank you for your recent stay with us and for sharing your feedback.We are thrilled to hear that our staff provided you with the service we strive for and that you enjoyed the food during your in-room dining experience. We will be sure to share your comments with our team.The next time you are in Phuket, we look to having the opportunity to welcome you back with us.Best regards,Patong Bay Hill Resort Management

8/10 – Goed

Harry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023

4/10 – Matig

Suguru

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2023

8/10 – Goed

Zulaiqa

4 nachten verbleven in juli 2023

10/10 – Uitstekend

Mohammad

Hotel has amazing view and friendly staff. Briana made my check in very smooth and she is very helpful.
5 nachten verbleven in juli 2023

10/10 – Uitstekend

Karima

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Steve

6 nachten verbleven in juni 2023

6/10 – Redelijk

KA WAI

Reisde met familie
Positief: Netheid, personeel en service
Hotel’s breakfast buffet was extremely limited and had very few options. The pool’s tiles also kept coming off so it was very easy to get scratched and injured while swimming.
7 nachten verbleven in juli 2023

8/10 – Goed

Martin Yiannis

Reisde met partner
Positief: Netheid
Dommage pour un hôtel qui pourrait avoir plus de cachet. Manque d’âme. Le restaurant est décevant pour le prix et la qualité des infrastructures pas à la hauteur d’un 4* Les taxis-moto sur places (loueurs avec stand devant l’hôtel) sont désagréables et se gavent compte tenu de la distance du centre ville si vous souhaitez louer une moto par exemple. Pour le prix, vous trouverez mieux au bord de mer.
12 nachten verbleven in juni 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
13 nachten verbleven in juni 2023

4/10 – Matig

Dominik

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
Pool access room don’t have umbrella !!!!

4/10 – Matig

Dominik

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was never 60sqm Nice view from balcony with nice jacuzzi but can’t use at day time because NO umbrella!!! Terrible!!!!! Food from roomservice was at plastic plate with plastic cutlery to a regulare price!!! Terrible again!!!! Reception forgot 3 times to send pickup shuttle for go to the main building They don’t clean the room everyday (2 days not at my 8 day standing)
8 nachten verbleven in juni 2023

10/10 – Uitstekend

Hin Sze

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
十分推薦 很好的入住體驗
十分推薦!現實入住比想像中更好 Pool access房型,很有privacy,很美很簡約的泳,仲有望海景 房內都很新,設計算時尚,洗手間空間大,清潔很足,唯獨沖涼沒有熱水 只是常溫 員工服務態度都很好 很nice 很積極 快速處理問題👍👍👍 十分推薦!
2 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

KEMAL

7 nachten verbleven in juni 2023

4/10 – Matig

Tasneem

Reisde met familie
Wasnt impressed by the fact the staff couldnt converse, the quality of the food at breakfast and dinner was shocking. My son had food poisoning from the buffet...and i also encountered very drunk, inappropriately dressed ladies with certain body parts hanging who clearly werent there as guests. This was shocking as it was around 8sm in the morning. I will not be recommending this resort!!!
7 nachten verbleven in mei 2023

4/10 – Matig

Sanoj

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in mei 2023

8/10 – Goed

Ka

4 nachten verbleven in mei 2023