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Beoordelingen van Patong Paragon Resort & Spa

5 out of 5
Patong Paragon Resort & Spa
280 Prabaramee Rd, Patong, Phuket

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 87 van 278 beoordelingen" "
Gastenscore: 8 - Goed. 97 van 278 beoordelingen" "
Gastenscore: 6 - Redelijk. 51 van 278 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 278 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 278 beoordelingen" "

8,0/10

Netheid

7,4/10

Personeel en service

8,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jettie de

Reisde met partner
Positief: Voorzieningen
Schoon en goede service. Mooi hotel alleen jammer geen stopcontact naast je bed om telefoon op te laden .
13 nachten verbleven in september 2023
Reactie van Piyaporn R. op 20 sep 2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

10/10 – Uitstekend

Ronald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
zeer goed hotel
heel vlotte check in. ook de communicatie voor ik aankwam verliep erg vlot. schitterend ontbijtbuffet
1 nacht verbleven in januari 2022
Reactie van Gift op 7 jan 2022
Thank you for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, service, and breakfast. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Pusadee F.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid
Het hotel is lekker dicht bij het hotel strand. Super mooi zwembad voor de rest is het hotel slecht zeker geen 5 sterren waard.
5 nachten verbleven in december 2019
Reactie van Tim op 23 dec 2019
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued.We We concentrate to your comment and will improve it.We look forward to seeing you on your next trip to Phuket. Best Regards, Pussadee F.

8/10 – Goed

User

Positief: Netheid, personeel en service en comfort kamer
Prima te doen wel een rustig plek.
Prima te doen wel een rustig plek als je meer drukte wil. Hotel voelde erg verlaten aan maar dat was niet zo. Sfeer was erg rustig en verlaten. Maar pluspunt is wel dat de strand aan de overkant van de hotel gelegen is. Zicht vanuit balkon op het strand.

6/10 – Redelijk

User

It was a nice hotel
It was a nice hotel with a nice view to the beach. The beach was 1min. walk distance.

10/10 – Uitstekend

Robald, Heers

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Oke voor nog eens
goed naar mijn zin. Zou er zeker weer gaan. Heel leuk behulpzaam vriendelijk personeel. Paar kleine minpuntjes.. Moest 3x op de kaart aan bar iets zoeken voor het er was. En soms was er nog geregeld wat vuil te vinden op kamer maar bon was niet ergste. Zou zeker aanraden.

10/10 – Uitstekend

Maurits, Groningen, NL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Patong Paragon Resort, quiet but close to center!
Very good hotel with excellent service. If you don't want to be disturbed by partying people during the night, this hotel is located perfectly. Patong center is about 2 minutes by taxi or tuktuk, but it is also walkable. Cross the street and you are at the beach. 7-eleven store (24hrs open) on the other side of the street. We arrived in the low season (late april 2010) and it was very quiet in the hotel. There were few guests and the swimming pool was empty all day. Perfect hotel for families, couples, travelers and people looking for parties!

8/10 – Goed

Cassandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent facilities and the pool area is amazing for relaxation. The staff are lovely and incredibly helpful. Our buffet breakfast had such a great selection and was a great way to start each day.
5 nachten verbleven in april 2024
Reactie van Tim op 22 apr 2024
Thank you so much for the awesome review, Cassandra. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to our guest. We hope to serve you again soon!

4/10 – Matig

Anthony

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
booked the executive room so I could conduct meetings & spend time with friends what a mistake that was, I checked out early & moved to another hotel. The room is spacious but very dated, Old TV without the latest connectivity options. The couch & Lounge had stains, hairs & what looked like bodily fluids, So we never really sat on them. Air conditioning was temperamental, shower had fluctuating temperatures. No welcome fruit bowl as advertised for the executive room. You can not sleep during the night as sound proofing is non existent, this room is classed as a City View It is on the side of the road where all day & night you have revving of motor bikes & disco vans with music up loud you can hear everything. I never slept. next day I complained to staff & they did move me to a less expensive room, a junior suite, after some negotiating they did scrap the charge for the food I ordered when I checked out. Second night stayed in the junior suite which also had an issue with noise but slightly less, I was recommended by another guest to go get ear plugs from the local chemist which I did and slept well. The breakfast was by far the worst I have had , juice tastes so artificial, pastries tasted a bit stale & dry like they have been out for a few days. The seats are filthy in the dining room. Checked out a day early & moved to another hotel where sound proofing was soo much better, much cleaner. I lost one day due to no sleep. The member of staff that helped was great.
3 nachten verbleven in maart 2024
Reactie van Tim op 18 mrt 2024
Thank you for your time to share your experience with us, Anthony. Your feedback is extremely valuable to us. I'm truly sorry to read the issue you experienced! We sincerely apologize that our service was not satisfactory for you. We would like to address your specific concerns and will strive to make improvements accordingly. Thank you again for your feedback and look forward to another chance to serve you!

10/10 – Uitstekend

Johnny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
9 nachten verbleven in maart 2024
Reactie van Tim op 17 mrt 2024
We're really grateful and appreciate you taking the time to share your rating with us. We're glad to hear that you were satisfied with your experience. We look forward to seeing you again soon.

10/10 – Uitstekend

Robert, Wien

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schönes Hotel und liebe Angestellte
12 nachten verbleven in februari 2024
Reactie van Tim op 17 feb 2024
Thank you for your kind words. Your satisfaction is our top priority, and we look forward to serving you again soon.Warm regards,Patong Paragon Team

10/10 – Uitstekend

Naylah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This resort was amazing. They were so nice and kind, things were clean. No stains. I definitely will be coming back. Also has a good selection of breakfast items, and a nice selection of room service items. Definitely, get the room that has pool access.
4 nachten verbleven in januari 2024
Reactie van Tim op 19 jan 2024
Thanks for the awesome review about Patong Paragon Resort & Spa, Naylah. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 – Goed

Mardi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2023
Reactie van Tim op 12 jan 2024
“Thanks so much for sharing your experience with us.We hope to see you again soon.”

10/10 – Uitstekend

KAYO

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
立地も良くビーチからすぐでホテルも清潔で広くてとても素晴らしい
3 nachten verbleven in januari 2024
Reactie van Tim op 11 jan 2024
Thanks for the awesome review about Patong Paragon Resort & Spa,Kayo. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa.Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 – Uitstekend

Kristie Leigh

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Yes the bed was hard, we called it a slab, but not once did we wake with a sore back. Will absolutely stay here again
14 nachten verbleven in november 2023
Reactie van Tim op 29 nov 2023
Thanks for the awesome review about Patong Paragon Resort & Spa, Kristie. We’re so pleased to hear it’s working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our Paragon Team. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 – Uitstekend

Marcus Phillip

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean easy to get too close to the beach
8 nachten verbleven in november 2023
Reactie van Tim op 22 nov 2023
Thanks for the awesome review about Patong Paragon Resort & Spa, Marcus Phillip. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

6/10 – Redelijk

SHODA

5 nachten verbleven in november 2023
Reactie van Tim op 18 nov 2023
Dear Shoda,Thank you for taking the time to review our property, your comments are very much valued. Your score motivate our team to work hard .Our goal is always to exceed your expectations! We look forward to seeing you on your next trip to Phuket!Sincerely,Management Team,Patong Paragon Resort & Spa

10/10 – Uitstekend

Wayne, Birmingham

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Delux Room I was in is very spacious, Shower and bathtub also very spacious and my view from my windows and balcony of the hotels swimming pool absolutely fabulous to wake up to every morning or afternoon. The hotel location is also great being only 2 mins walk to Patong Beach. The staff were very polite and helpful to solve any issues too. I would absolutely recommend this hotel to anyone wishing to visit Phuket! The only issue I would be critical over which is not unique to this hotel but most hotels I've been to around the world, is to invest in better TV program packages, like cable TV or satellite for when we prefer to stay in the room and relax, I know this may be costly but hotels need to realise that the holiday experience includes relaxing in your room. Overall, 5 out of 5 for my Patong Paragon Resort & Spa experience.
21 nachten verbleven in oktober 2023
Reactie van Tim op 15 nov 2023
Dear Wayne,Thank you for taking the time to review our property, your comments are very much valued. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa. Our goal is always to exceed your expectations! Thank you for the comment TV program packages, actually all rooms use Smart TV include: Wi-Fi or Ethernet internet connectivity, Featured streaming services, provides your favorite VDO (video on demand) services such as Netflix, Amazon Prime video, and Youtube Plus, you can get access to music. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We look forward to seeing you on your next trip to Phuket!With much appreciation,Management TeamPatong Paragon Resort & Spa

6/10 – Redelijk

David

Positief: Netheid, personeel en service
7 nachten verbleven in november 2023
Reactie van Tim op 16 nov 2023
Thank you for taking the time to post a review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 – Uitstekend

Claire

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is one of the best places I've stayed in phuket. They have the most friendly staff and are always there at your every need. Everything is right there. There is only 1 negative thing i can say and that its very hard to cross the street right outside the hotel, as there is a round-about to the right and it gets very busy. 5 stars for sure.
9 nachten verbleven in oktober 2023
Reactie van Tim op 9 nov 2023
Dear Claire,We’re really grateful and appreciate you taking the time to share your experience with us. Especially, the service team is excellent, which keeps us so motivated to continue doing what we’re doing, we’re so happy to hear that you had a great experience. We look forward to servicing you again on the next trip to Phuket with our hospitality service. Management Team,Patong Paragon Resort & Spa

10/10 – Uitstekend

Natalia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, warm staff and good food. Convenient zone. A bit noisy due to the street traffic
3 nachten verbleven in oktober 2023
Reactie van Piyaporn R. op 17 okt 2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

2/10 – Ontzettend slecht

Noriomi, KAWASAKISHI KAWASAKIKU

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
今回プーケットの滞在で宿泊しました。五つ星のホテルということでとても楽しみにしていましたが、スタッフの対応、設備の古さ、サウナが使えない、その他清潔感が全くない、すべての目において五つ星とは絶対呼べないクオリティーだった。もう二度と宿泊しない。
1 nacht verbleven in september 2023
Reactie van Piyaporn R. op 20 sep 2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel. We have addressed this straight away to our staff for immediate action.

10/10 – Uitstekend

Denean

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my first time to Thailand and to Phuket. My only information about this hotel was through reviews and pictures. I was not disappointed!! The hotel looks just like the pics!! I was really impressed with the size of the room. Breakfast was a lovely buffet with lots of variety. The property is righy over ghe rd from the Patong beach! And also walkable to other tourist attractions as well as resturants. I will absoloutely stay here again and recommend to others
4 nachten verbleven in juli 2023
Reactie van Piyaporn R. op 18 sep 2023
You're most welcome! We are delighted to hear that you had a pleasant stay with us and appreciate your feedback. We look forward to having you back soon!

2/10 – Ontzettend slecht

Mohammad, Andover

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rude and unprofessional employees , everything old in the hotel , no English chanel , hotel makes me pay for the plastic door key
1 nacht verbleven in september 2023
Reactie van Piyaporn R. op 8 sep 2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel. As per our policy if guest lost the key card we have addtional charge as we inform upon check in.

6/10 – Redelijk

Ashish

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Piyaporn R. op 5 sep 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We look forward to welcoming you back to our hotel in the future.

8/10 – Goed

Paul

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Piyaporn R. op 2 aug 2023
Thank you for choosing our hotel for your recent stay in Phuket! We hope you’ll book Patong Paragon Resort & Spa once again! Looking forward to welcoming you again soon.

6/10 – Redelijk

Adam

1 nacht verbleven in juli 2023
Reactie van Piyaporn R. op 25 jul 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Leonie

6 nachten verbleven in juli 2023
Reactie van Piyaporn R. op 22 jul 2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

4/10 – Matig

Min W

2 nachten verbleven in juli 2023
Reactie van Piyaporn R. op 10 jul 2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel.

8/10 – Goed

Laura

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms were very spacious but it did not have an outlet near the bed which was very inconvenient. I had a swim up room that led to the swim up bar which was nice. The breakfast was always good with many options. The restaurant food (lunch/dinner) was just so-so. The staff was very nice and accomodating. It had many dining options within walking distance and a 24 hour 7-11 across the street which was very convenient. It was also within walking distance of Bangla Rd.
Reactie van Piyaporn R. op 6 jul 2023
hank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

10/10 – Uitstekend

HITOMI

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
プールアクセスルーム最高でした。 海も近く、リゾート気分を満喫！ チェックイン後に、1泊から2泊へ変更させてもらいましたが快く対応してくれた。 チェックインも早く着いたが対応してくれて良かった。 目の前にレストランやコンビニがあり、ランドリーサービスも近くにあるのでとても便利でした！ また来たいです。
1 nacht verbleven in juni 2023
Reactie van Piyaporn R. op 29 jun 2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

2/10 – Ontzettend slecht

Christian Nicolas

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No spa, and it says on their website that they have a spa. Poor breakfast Beds are terrible Overall service really bad
13 nachten verbleven in juni 2023
Reactie van Piyaporn R. op 21 jun 2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel. We have addressed this straight away to our staff for immediate action.

10/10 – Uitstekend

Rhyes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Resort is beautiful. Loved the pool access room, so much space to just chill out in the room overlooking the pool or straight into the pool.
2 nachten verbleven in mei 2023
Reactie van Piyaporn R. op 6 jun 2023
Thanks for the awesome review, we work hard to meet expectation Please come back and visit us again. All the best!

8/10 – Goed

Rossana

Positief: Netheid, personeel en service
Overall our stay is very good except that the breakfast coffee is not brewed. So disappointed.
2 nachten verbleven in juni 2023
Reactie van Piyaporn R. op 7 jun 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay and we will take your comment on board and take immediate action. We look forward to welcoming you back to our hotel in the future.

6/10 – Redelijk

Richard

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The room was spacious, but showing its age. Two things really stood out to ruin the stay: The bed was 2 single beds pushed together leaving a gap in the middle with very hard harsh mattresses, and the TV chanel selection was very poor. Coming from Australia there was no choice for movies or sport, which was particularly frustrating at a time when there were several major sporting events taking place. The pool was nice and location was also good.
5 nachten verbleven in mei 2023
Reactie van Piyaporn R. op 21 mei 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay and we will take your comment on board and take immediate action. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Kristy Lee

Reactie van Piyaporn R. op 29 mei 2023
Thanks for the awesome review, we work hard to meet expectation Please come back and visit us again. All the best!

8/10 – Goed

Giuseppe

Positief: Netheid, voorzieningen
Location was perfect away from all the hussle but still close to get too. Hotel was great, Beds were very hard, not great on the back. Staff were great, though would be better if they had staff that talk and understand english alot better. i would stay here again.
9 nachten verbleven in april 2023
Reactie van Piyaporn R. op 6 mei 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay We look forward to welcoming you back to our hotel in the future

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good Hotel, the employees competently and very friendly! Next time in Phuket i join again, devinitive
6 nachten verbleven in april 2023
Reactie van Piyaporn R. op 4 mei 2023
Thanks for the awesome review, we work hard to meet expectation Please come back and visit us again. All the best!

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very neat and clean, security 24 hrs
12 nachten verbleven in april 2023
Reactie van Piyaporn R. op 25 apr 2023
It's our pleasure! We truly appreciate your kind words and are delighted to hear that you had a great stay with us. We look forward to having you back soon!

6/10 – Redelijk

Britt

3 nachten verbleven in maart 2023
Reactie van Piyaporn R. op 5 apr 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We look forward to welcoming you back to our hotel in the future

10/10 – Uitstekend

FREDERIC

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Conforme
Parfait Choisissez chambre accès piscine : génial
7 nachten verbleven in maart 2023
Reactie van Piyaporn R. op 30 mrt 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay We look forward to welcoming you back to our hotel in the future

10/10 – Uitstekend

Gabriel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in maart 2023
Reactie van Piyaporn R. op 29 mrt 2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

10/10 – Uitstekend

Thomas Hou

14 nachten verbleven in maart 2023
Reactie van Piyaporn R. op 26 mrt 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay We look forward to welcoming you back to our hotel in the future

6/10 – Redelijk

Annekathrin

Reisde met partner, Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
Das Frühstück war leider sehr einseitig, nicht viel Auswahl. Unser Zimmer wurde leider nicht richtig gereinigt. Die Steckdosen funktionierten auch nicht alle. Die Betten und Kissen sind voll hart, sowas hartes zum schlafen hatte ich bis jetzt noch nie in einem Hotel. Der Service am Pool könnte viel besser und aufmerksamer sein, da fehlte die Motivation vom Personal die hätten mehr Geld verdienen können, vor allem was mich störte war das dort alte Handtücher anderer Gäste rum gelegen haben ich rede nicht von einen Tag sondern mehrere Tage, wir waren 15 Tage in diesem Hotel. Auch leere Flaschen bzw. Dosen lagen dort von anderen Gästen rum auch diese hätte das Personal einsammeln können um ein sauberes Bild zu erschaffen. Im Großen und Ganzen war das Personal aber sehr nett das Hotel und die Zimmer waren trotzdem schön und wir hatten insgesamt ein wunderschönen Urlaub. Dankeschön
14 nachten verbleven in maart 2023
Reactie van Piyaporn R. op 23 mrt 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay and we will take your comment on board and take immediate action. We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Kristina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schönes Hotel in zentraler Lage! Unweit vom Strand! Großzügig geschnittene Zimmer mit guter Ausstattung! Sehr schöner Pool! Was mir nicht gefallen hat: riesengroßer Pool mit wenig Stellfläche für Liegestühle! Gerade einmal 14 (!) Liegen ohne Sonnenschirme am Pool verfügbar!
12 nachten verbleven in maart 2023
Reactie van Tim op 22 mrt 2023
Dear Kristina,Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback.We appreciate your comments regarding the location, spacious rooms with good facilities, and very nice pool, we’re so happy to hear that you had a great experience. We have taken your feedback about sunshades onboard, and we will strive to make improvements accordingly.We look forward to servicing you on your next trip to Phuket.Kind regards,Pussadee Funngern/Director of Sales

10/10 – Uitstekend

Taro

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
タクシーが便利だった。
3 nachten verbleven in maart 2023
Reactie van Tim op 16 mrt 2023
Dear Taro,Thank you for taking the time to share your experience during visiting our hotel. Your feedback is extremely valuable to us. We take this opportunity to thank you for the positive point about the convenience to take a Taxi.

10/10 – Uitstekend

Kyoko

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2023
Reactie van Piyaporn R. op 30 mrt 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay We look forward to welcoming you back to our hotel in the future

10/10 – Uitstekend

Airi

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
楽しかったです！
2 nachten verbleven in februari 2023
Reactie van Piyaporn R. op 1 mrt 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay We look forward to welcoming you back to our hotel in the future

8/10 – Goed

Christian Andres

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Great staff, great location with decent and great size rooms. Cleanliness was really more than I expected especially traveling with little ones…so it’s a happy experience with our stay. Than you
13 nachten verbleven in februari 2023
Reactie van Piyaporn R. op 27 feb 2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

6/10 – Redelijk

Paweena

Reisde met familie
The house keeper came to tidy up the room but I found out that she didn’t change a clean town or bedding. The night manager was a bit rude when I asked for a new beach town and told me they ran out but handed me a regular old town that looked like rugs. Buffet is very decent here and the pool is very clean.
3 nachten verbleven in februari 2023
Reactie van Tim op 16 feb 2023
Dear Paweena,Thank you for taking the time to provide us with your experience, Your feedback is extremely valuable to us, as we strive to improve with each point. We sincerely apologize that you didn’t have a great experience in our hotel. Each point is investigated, our Housekeeping daily cleans up your room and doesn’t change bedsheets daily because the Hotel is participating in the project of Green Hotel environmentally Friendly Hotel, the project aims to enhance the use of resources and energy of the hotel and improve the standard of services to become more environmentally friendly. For the night Manager is getting a warning from the Hotel Management. Our mission is to provide excellent guest experiences, so we are sorry to have you not satisfied. We try to provide the best training possible for improving the high standards of service. Thank you for your positive feedback about Buffet Breakfast is very nice and the Swimming Pool is very clean. Look forward to servicing you on the next trip to Phuket.Yours sincerely,Pussadee FunngernDirector of Sales