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Beoordelingen van Rosewood Phuket

5 out of 5
Rosewood Phuket
88/28 Muen-Ngern Road, Tri-Trang Beach, Patong, Phuket

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 32 van 42 beoordelingen" "
Gastenscore: 8 - Goed. 6 van 42 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 42 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 42 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 42 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,8/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

10/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jiyun

4 nachten verbleven in maart 2024
Reactie van Andrew Turner op 30 apr 2024
Dear Jiyun,Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket. I’m pleased to hear that overall you enjoyed your stay with us and we look forward to welcoming you back to Rosewood Phuket very soon.Warm regards, Andrew Turner

10/10 – Uitstekend

luciana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The contact with nature but at the same time all the comfort that i love.
5 nachten verbleven in november 2023
Reactie van Andrew Turner op 16 nov 2023
Dear Luciana,Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket.It is lovely to hear you felt so comfortable and the nature and the overall hospitality provided by the team it will be my pleasure to pass your comments onto them all. We thank you again for staying with us and we look forward to welcoming you back in the near future.Warm regards,Andrew Turner

10/10 – Uitstekend

Xin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Absolutely perfect stay, the staff was amazing and the food was the best we had during our trip. Special mention to one of the restaurant members Bank who took excellent care of us, and the buggy staff team. Will definitely be back!
3 nachten verbleven in mei 2023
Reactie van Andrew Turner op 1 jun 2023
Dear Xin,Thank you for taking the time to provide such wonderful feedback on your recent stay at Rosewood Phuket.We are extremely delighted to know that your stay at our hotel was an incredible one and that you were pleased with the resort, the culinary offering and the overall hospitality provided by the team especially Khun Bank. Your great comments have been shared with everyone. We look forward to welcoming you back in the near future.Warm regards,Andrew Turner

8/10 – Goed

gooyeon

2 nachten verbleven in februari 2023
Reactie van Andrew Turner op 14 feb 2023
Dear Gooyeon,Thank you for taking the time to provide feedback on your stay with us and that you enjoyed your time.I hope that we will be able to welcome you back to Rosewood Phuket in the future.With kind regards, Andrew Turner

10/10 – Uitstekend

han yang andrew

Reactie van Andrew Turner op 8 mrt 2023
Dear Mr. Han,Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket. I’m pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back to Rosewood Phuket very soon.Warm regards,

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2022
Reactie van Andrew Turner op 8 mrt 2023
Dear David,Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket. I’m pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back to Rosewood Phuket very soon.Warm regards,

10/10 – Uitstekend

??

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
スタッフもとても気が利いていて素晴らしかったです。
1 nacht verbleven in juli 2022
Reactie van Andrew Turner op 27 jul 2022
Dear Guest, Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket, I am pleased to hear you enjoyed a wonderful time with us and received a warm and amazing attentive service from our team, I will be sure to pass on your compliment. I hope we will have the pleasure of welcoming you back in the near future. Warm regards, Andrew Turner

10/10 – Uitstekend

ngai see cecilia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2022
Reactie van Andrew Turner op 25 jul 2022
Dear Ms. Ngai, Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket. I’m pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back to Rosewood Phuket very soon. Warm regards, Andrew Turner

10/10 – Uitstekend

Hamad

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Extraordinary hotel
It was one of most extraordinary stay I have ever and the cost is a little bit high but deserve it. Thank you for your amazing team and great design
1 nacht verbleven in juni 2022
Reactie van Andrew Turner op 7 jul 2022
Dear Mr. Hamad, Thank you for staying with us at Rosewood Phuket and for taking the time to provide your feedback. We are extremely delighted to know that your recent stay was an incredible one and that you were pleased with the resort and the true Rosewood service provided by the team. We thank you again for staying with us and we look forward to welcoming you back in the near future. Warm regards, Andrew Turner

10/10 – Uitstekend

Meiwen

2 nachten verbleven in juni 2022
Reactie van Andrew Turner op 14 sep 2022
Dear Meiwen,Thank you for taking the time to review Rosewood Phuket, it is lovely to see that you had a lovely time at our resort.I do hope we will have the opportunity to serve you again in the near future. Warm regards,Andrew Turner

10/10 – Uitstekend

Rajai

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
everything from staff welcoming service and property
9 nachten verbleven in oktober 2021
Reactie van Andrew Turner op 2 nov 2021
Dear Mr. Khalaf and Ms. Habash, Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket. I am thrilled to hear that you experienced an excellent stay and received great service from all our team members. Your kind words will be passed on to everyone. I hope we will have the pleasure of welcoming you back in the near future. Warm regards, Andrew Turner

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If you want to plan a great relaxing experience with fantastic service-minded people ready to make it happen, then Rosewood Phuket should be at the top of the list. As a fairly seasoned traveller, I have stayed at many luxury resorts around the world, and I can with confidence say this is one of the best. It is not often I compose an email to the hotel, expressing how we truly enjoyed our stay at their resort, but this time I did. And it all comes down to the friendly and service-minded staff they have employed, it is their trump card, and as long as they keep them on I am certain Rosewood will be very successful. We were staying at the Ocen Front Villa 6 which was so beautiful and relaxing and the direct access to the beach is a great bonus. I can with confidence say for a 5-star hotel they live up and exceed expectations. And the super king-sized bed is a dream.
6 nachten verbleven in augustus 2021
Reactie van Andrew Turner op 23 aug 2021
Dear Valued guest, Thank you for staying with us at Rosewood Phuket and leaving such a wonderful review on all your experiences in the resort. We take pride in giving outstanding service to all our guests and we’re overjoyed to receive your compliments and appreciation and I will be sure to pass on your feedback to the team. We look forward welcoming you back in the near future. Warm regards, Andrew Turner

2/10 – Ontzettend slecht

Bao-Wen

6 nachten verbleven in maart 2020

10/10 – Uitstekend

Gregory

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2020
Reactie van Andrew Turner op 2 mrt 2020
Dear Gregory Thank you for staying with us at Rosewood Phuket and taking the time to reply to our survey. We are pleased to hear that you enjoyed your stay and look forward welcoming you back in the near future. Warm regards, Andrew Turner

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent resort. Amazing pool area and kids club. Staff at Fitness are really good. Only thing I wasn’t overly impressed with was the spa. Staff were friendly but treatments massively overpriced and limited.
3 nachten verbleven in januari 2020
Reactie van Andrew Turner op 28 jan 2020
Dear Guests, Thank you for staying with us at Rosewood Phuket and for taking the time to provide feedback. I am pleased to hear that you overall enjoyed a great time at the resort and appreciated the attentive and personalized service from our team members especially the team at the gym and will be sure to pass on your thanks to them. I was disappointed to hear that we failed to meet your expectations on this occasion with regards to the Asaya offerings, rest assured your valuable comments will help us to continuously strive for improvement. I sincerely hope that we will have the opportunity to welcome you back to our resort in the future and ensure that all your expectations are exceeded Warm regards, Andrew Turner

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
Property was beautiful and breakfast was one of the nicest we have experienced. Service outstanding at breakfast, okay at Italian restaurant and terrible at Thai restaurant. Food served before wine, even after asking for the wine twice. Kids either screaming at Thai restaurant or playing loud movies on portable devices to keep them occupied. No staff bothered to tell the guests this was unacceptable. It happened on two separate occasions for dinner, and we just had to get out of there after the second time—so we didn’t have the dessert which was included with our set Thai dinner. The staff didn’t apologize or even send our dessert to our room; unacceptable when you are paying 8,000 Baht for dinner for two. Also, no service at the pool—had to get up and get water at the bar on multiple occasions. Then when I did, they wanted to bring it to where I was sitting—why? I’m already up-use your energy to go around and see if other guests need anything. The last breaking point was all the children at the pool. Although there is an “adults only” section, it is not. The “adults only” section is one row with families allowed to sit directly behind that row. Therefore they are screaming right behind you and splashing in the pool. Why even have an”adults only”? Have a “real one”with an entire section of chairs and pool available to “adults only”—-they certainly have the room. Not a five star resort—only In price. There are too many other nice resorts, we won’t be back!!
5 nachten verbleven in december 2019
Reactie van Andrew Turner op 2 jan 2020
Dear Guests, Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket and I’m pleased to hear that you enjoyed the beautiful setting of the property and the Breakfast at Red Sauce. I was disappointed to hear that we failed to meet your expectation in regards to our service within the Food & Beverage department especially Ta Khai and the Pool on this occasion, rest assured your valuable comments will help us to continuously strive for improvement. In regards to the Adult only zone this will be addressed accordingly and we hope to make some adjustments to ensure the privacy for guests travelling without kids. We pride ourselves on giving the finest personalized service for all our guests and I am sorry we fell short to deliver them during your recent stay with us. I sincerely hope that we will have the opportunity to welcome you back to Rosewood Phuket in the future and ensure that all your expectations are exceeded Warm regards, Andrew Turner

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2019
Reactie van Andrew Turner op 2 jan 2020
Dear Guests, Thank you for taking the time to provide feedback on your recent stay with us, I am pleased to hear your overall stay was good and I hope we will have the pleasure of welcoming you back again in the near future. Warm regards, Andrew Turner

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and fantastic rooms. Thai restaurant is great and hotel grounds are nice
3 nachten verbleven in december 2019
Reactie van Sandra op 24 dec 2019
Dear Guest, thank you for staying with us at Rosewood Phuket and taking the time to share your feedback. We are pleased to hear that you had an enjoyable stay and loved the service and room product as well the Thai Restaurant and hotel grounds. We look forward welcoming you back in the near future. With best wishes, Sandra Watermann Hotel Manager

10/10 – Uitstekend

Andy Wing Hong

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful
3 nachten verbleven in december 2019
Reactie van Sandra op 24 dec 2019
Dear Mr. Hong, thank you for staying with us at Rosewood Phuket and sharing some wonderful feedback. We look forward welcoming you back in the near future. With kind regards, Sandra Watermann Hotel Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in november 2019
Reactie van Sandra op 24 dec 2019
Dear Guest, thank you for staying with us at Rosewood Phuket and we look forward welcoming you back in the near future. With kind regards, Sandra Watermann Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an amazing property. We have a wonderful time. Service was the best I have ever experience in my 20 years traveling around the world. If you are looking for luxurious hotel, relaxing vacation, authentic Italian and Thai Food, this is the place!
4 nachten verbleven in oktober 2019
Reactie van Andrew Turner op 12 nov 2019
Dear Guest, Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket, I am pleased to hear you enjoyed a great time at the resort and appreciated the attentive and personalized service from our team members. We look forward to welcoming you back to Rosewood Phuket in the near future. Warm regards, Andrew Turner

8/10 – Goed

Geverifieerde reiziger

5 nachten verbleven in oktober 2019
Reactie van Andrew Turner op 12 nov 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrew Turner

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All perfect!!! The attention to details is no doubts the differentiating element of this property and its staff
3 nachten verbleven in oktober 2019
Reactie van Sandra op 26 okt 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Rosewood team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super Service, sehr freundliches Personal, sehr gutes Restaurants, das Design der Zimmer.
6 nachten verbleven in oktober 2019
Reactie van Andrew Turner op 26 okt 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in juli 2019
Reactie van Sandra op 17 jul 2019
Thank you for taking the time to review Rosewood Phuket, I am thrilled to hear you enjoyed a stunning stay with us and we look forward to welcoming you back to Rosewood Phuket in the near future. Warm regards, Sandra Watermann

10/10 – Uitstekend

Hoi Hin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2019
Reactie van Sandra op 17 jul 2019
Dear Hoi Hin, Thank you for taking the time to review Rosewood Phuket, I am thrilled to hear you enjoyed a stunning stay with us and we look forward to welcoming you back to Rosewood Phuket in the near future. Warm regards, Sandra Watermann

10/10 – Uitstekend

Billy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2019
Reactie van Sandra op 17 jul 2019
Dear Billy, Thank you for taking the time to review Rosewood Phuket, I am thrilled to hear you enjoyed a beautiful stay with us and we look forward to welcoming you back to Rosewood Phuket in the near future. Warm regards, Sandra Watermann

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Service was impeccable. The butler service was brilliant. Staff were friendly and knowledgeable
7 nachten verbleven in maart 2019
Reactie van Andrew Turner op 3 mei 2019
Dear Valued customer, Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket. I am glad to hear you enjoyed the stay and a great personal service from our team. I hope we will have the pleasure of welcoming you back in the near future. Warm regards, Andrew Turner

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the best hotel you can stay at in Phuket. Period
3 nachten verbleven in maart 2019
Reactie van Andrew Turner op 11 apr 2019
Dear Valued customer, Thank you for taking the time to provide feedback on your recent stay with us. I am pleased to hear your overall stay was good and I hope we will have the pleasure of welcoming you back again in the near future. Warm regards, Andrew Turner

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The facilities and services were up to par with the Rosewood standard; however, the quality of food certainly requires vast improvements. It is quite shameful to serve below one star Italian dishes from such a beautiful five star kitchen facility.
4 nachten verbleven in maart 2019
Reactie van Sandra op 14 mrt 2019
Dear Sir/Madame, Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket, I am pleased to hear that overall your enjoyed your time with us and generally experienced a very good service from our team. I was disappointed to hear that we failed to meet your expectations with regards to the quality of food on this occasion, rest assured your valuable comments will help us to continuously strive for improvement. Furthermore it would help us if you could provide more details on specific shortfall of food quality experienced to ensure we are fully able to improve. I sincerely hope that we will have the opportunity to welcome you back to Rosewood Phuket in the future and ensure that all your expectations are exceeded. Warm regards, Sandra Watermann Hotel Manager

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best in Thailand
Great place for top end food, spa, service, kids club and pool. One of the best breakfast offerings & Italian dinner some of the best meals you will have. All the poolside staff great and very tentative to what are some great pools. Spa world class & the kids club one of the worlds best
11 nachten verbleven in november 2018
Reactie van Andrew Turner op 14 jan 2019
Dear Peter, Thank you for taking the time to review Rosewood Phuket, I am thrilled to hear you enjoyed a wonderful stay with us and that our team welcomed you with a genuine and professional service. We look forward to welcoming you back to Rosewood Phuket in the near future. Warm regards, Andrew Turner

10/10 – Uitstekend

Zhanna, New York

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed 3 nights in the hotel. It was amazing! Nice hotel. Very friendly and warm staff. Every minutes we were there, we felt ourself like special guests. Thank you very much! We will be back.
3 nachten verbleven in november 2018
Reactie van Sandra Watermann op 27 nov 2018
Dear Zhanna, Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket, I am pleased to hear that you enjoyed a great experience. I hope we will have the pleasure of welcoming you back in the near future. With kind regards, Sandra Watermann Hotel Manager

8/10 – Goed

Kah On

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5/6 star hotel - looks good but not quite.
Rosewood is a very nice hotel and require buggy service when travelling up to lobby area. If you are housed in the lower or mid levels, you can walk to the restaurants, fitness, pool & beach. Otherwise you'll need the buggy service. Housekeeping esp room cleaning in the morning is slow. We were there in November which is not peak. I wonder how they will cope during peak season! For a top hotel, I was disappointed that they only have a box of tissues in the bathroom and none elsewhere eg next to their fruit plate in the living area. Our box ran out soon after housekeeping had 'cleaned' the room - ie they did not check how much was left in the box! Also, they should have an extra set of clean towels in the room (even if the used ones are still hanging in the bathroom). As a top hotel, you should anticipate the "what-ifs". Swimming pool - there's a "lap" pool of 20x4m and another with jacuzzi jets that's slightly smaller (possibly 15x3m) and a 3rd one that's about 18x3m. Having them segregated gives small groups a sense of privacy, but imagine 30 ~50 guests wanting to be in the pool - will feel cramped. I suppose they are expecting many will swim in the sea instead. But the beach is not particularly good, it's just ok.
3 nachten verbleven in november 2018
Reactie van Sandra Watermann op 27 nov 2018
Dear Kah On, Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket. I was disappointed to hear that we failed to meet all of your expectations on this occasion with regards to the Housekeeping service and resort facilities. Rest assured your valuable comments will help us to continuously strive for improvement and I sincerely hope that we will have the opportunity to welcome you back to our resort in the future. With kind regards, Sandra Watermann Hotel Manager

10/10 – Uitstekend

F, HK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
beach in front of the hotel's swimming pool, all staffs and food are good,
4 nachten verbleven in oktober 2018
Reactie van Sandra Watermann, Hotel Manager op 4 nov 2018
Dear F, Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket, I am pleased to hear that you enjoyed a great experience. I hope we will have the pleasure of welcoming you back in the near future. Warm Regards,

10/10 – Uitstekend

Phongthep

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect stay - top notch facilities & services
I very much enjoyed my stay at Rosewood Phuket. This is a very green resort with many trees and gardens which make you feel calm and relaxed. The staff try to make everything to make you happy. The restaurant also offer finest quality of food. Ta Khai which serves local Southern food is not to be missed.
1 nacht verbleven in oktober 2018
Reactie van Sandra Watermann, Hotel Manager op 4 nov 2018
Dear Phongthep, Thank you for taking the time to provide feedback on your recent experience at Rosewood Phuket, I am pleased to hear that you enjoyed your time spent with us. I hope we will have the pleasure of welcoming you back in the near future. Warm regards,

10/10 – Uitstekend

Brian

Top flight all the way around
This hotel is one of the absolute nicest and best I have stayed at in the world. This is my first review of any property. This one is worth the effort.
2 nachten verbleven in september 2018
Reactie van Andrew Turner op 13 sep 2018
Dear Brian, Thank you for taking the time to review Rosewood Phuket, I am thrilled to hear you enjoyed a great stay with us. We look forward to welcoming you back to Rosewood Phuket in the near future. Warm regards, Andrew Turner Managing Director

10/10 – Uitstekend

Sunan, Vancouver

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel, staff are attentive and very accommodating. We stayed in the beach villas and it was great to be able to go right from your private pool to the beach. This hotel is also great if you have kids because the beach is secluded and the water is very calm. My daughter also loved their great kids club. Would definitely come back here again.
2 nachten verbleven in juli 2018
Reactie van Andrew Turner op 13 sep 2018
Dear Sunan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrew Turner Managing Director

10/10 – Uitstekend

Jennifer, Brooklyn NY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It is a beautiful property with exceptional staff who are super friendly providing top-notch service. Call out to Restaurant Manager Top who made sure every one of our meals was exactly to our liking. Thanks for running around in the Thai humidity to make sure we had fresh muffins to take on the go.
3 nachten verbleven in augustus 2018
Reactie van Andrew Turner op 7 sep 2018
Dear Ms. Jennifer, Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket, I am pleased to hear you enjoyed the resort facilities and our great personal service from our team member and I will be sure to pass on your compliments to the team. We look forward to welcoming you back in the near future. Warm regards, Andrew Turner

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
酒店服務一流，環境十分好。食物一流，會介紹給朋友。we will go to live this resort again. The environment is perfect.
3 nachten verbleven in juli 2018
Reactie van Andrew Turner, Managing Director op 18 jul 2018
敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。 祝好， Andrew Turner

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful Hotel
One of the most beautiful hotel i have ever stayed, 4 nites pass to quick. Service was so great, will definitely go back again or any other Roesewood resort.
4 nachten verbleven in juni 2018
Reactie van Andrew Turner, Managing Director op 12 jul 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrew Turner

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Check in was quick and staff are very friendly. Was surprised that there were no welcome flowers, or anything special, as this place is expensive for Phuket! Booked a beach front room, and they put us way far from everything and it’s facing a lagoon. Not the view I expected for the price. The room size includes the outdoor area, so don’t be fooled into thinking your actual room space is what it says online!! Overall, nice hotel but too expensive for what you get.
1 nacht verbleven in mei 2018

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
最高！
Reactie van Andrew Turner op 7 sep 2018
Dear 最高, Thank you for taking the time to provide your feedback on your recent stay. I do hope we will have the opportunity to serve you again in the near future. Warm regards, Andrew Turner