Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 447 van 1001 beoordelingen" "
10 - Uitstekend
447
Gastenscore: 8 - Goed. 371 van 1001 beoordelingen" "
8 - Goed
371
Gastenscore: 6 - Redelijk. 118 van 1001 beoordelingen" "
6 - Redelijk
118
Gastenscore: 4 - Matig. 36 van 1001 beoordelingen" "
4 - Matig
36
Gastenscore: 2 - Ontzettend slecht. 29 van 1001 beoordelingen" "
2 - Ontzettend slecht
29
8,4/10
Netheid
8,8/10
Personeel en service
8,2/10
Voorzieningen
8,0/10
Staat van de accommodatie en faciliteiten
8,2/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Theodorus van der
Reisde met familie
28 apr 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede prijs kwaliteit verhouding, prima lokatie!
Theodorus van der
5 nachten verbleven in april 2022
Reactie van The Charm - Management op 2 mei 2022
Thank you very much for your review of The Charm Resort Phuket.
We truly appreciate your kind comment, and we are delighted to know that you had a pleasant stay and enjoy the service we provided and we are looking forward to welcoming you back at The Charm Resort Phuket soon.
Thank you and best regards,
The Charm Resort Phuket
10/10 – Uitstekend
Geverifieerde reiziger
4 aug 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vriendelijk personeel
Comfortabel hotel met ruime kamers
Geverifieerde reiziger
3 nachten verbleven in juli 2019
Reactie van Paramee op 5 aug 2019
We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.
8/10 – Goed
Chuckles, Den Haag
Reisde met familie
3 aug 2019
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Vriendelijk personeel.
Weinig variatie in ontbijtbuffet.
Ligging dicht bij strand. Loopafstand winkelstraat. Geen gebruik hoeven te maken van shuttlebus naar winkelcentrum.
Entree aan smalle doodlopende zijstraat rommelig door alle bestemmingsverkeer dat ook nog moet keren.
Rooftop zwembad is heerlijk, jammer dat het uitzicht door enkel lelijk daken van hotel beetje verpest wordt.
Chuckles
11 nachten verbleven in juli 2019
Reactie van Paramee op 4 aug 2019
We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.
6/10 – Redelijk
T
27 jan 2019
Positief: Comfort kamer
Negatief: Netheid
Hadden een executive suite met jacuzzi geboekt. Kamer is groot en mooi, maar de schoonmaak kan veel beter. Jacuzzi wordt gewoon niet schoongemaakt en is eigenlijk smerig. Verder is warm water in de douche beperkt, lampje bij de ingang van de kamer kapot en het ontbijt is niet lekker. Zuivelproducten worden bijvoorbeeld niet gekoeld bewaard. Houd er rekening mee dat als je een handdoek even naar het strand wil meenemen en de schoonmaker vind de handdoek niet terug in de kamer, je een rekening mag verwachten van de handdoek. Het hotel telt namelijk elk item in de kamer en bij vermissing worden de kosten op je verhaald.
T
7 nachten verbleven in januari 2019
Reactie van The Charm Resort Phuket op 30 jan 2019
Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced about the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
4/10 – Matig
Geverifieerde reiziger
21 dec 2018
Positief: Comfort kamer
Negatief: Personeel en service
Geverifieerde reiziger
7 nachten verbleven in december 2018
Reactie van The Charm Resort Phuket op 22 dec 2018
Dear Sir,
Thank you for your feedback. Looking forward to welcome you in the future.
Kind Regards,
6/10 – Redelijk
Melih, Beverwijk
2 nov 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hote maar weinig te doen. Personeel is soms ook heel droog.
Melih
17 nachten verbleven in oktober 2018
Reactie van The Charm Resort Phuket op 3 nov 2018
Dear Khun Melih,
Thank you for your comment. We are looking forward to welcome you in the near future.
Kind Regards,
2/10 – Ontzettend slecht
Declan
Reisde met familie
28 apr 2024
Bad location
Declan
5 nachten verbleven in april 2024
6/10 – Redelijk
Joshua
26 apr 2024
Checked out of my room with no issues, but hotel still kept my security deposit.
Joshua
2 nachten verbleven in april 2024
Reactie van The Charm Resort Phuket op 28 apr 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket company which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Christine
Reisde met familie
23 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The resort is within walking distance to the beach. It is nice and clean. The food is excellent! Great one-man band music every night! The staff speaks English and very helpful! I would recommend it.
Christine
5 nachten verbleven in april 2024
Reactie van The Charm Resort Phuket op 24 apr 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Leticia
Reisde met een groep
22 apr 2024
Positief: Netheid, voorzieningen
Very friendly staff
Leticia
2 nachten verbleven in april 2024
Reactie van The Charm Resort Phuket op 24 apr 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Mohammad Hafiz
20 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good property. Great friendly staff. Good cleanliness. Chill sky pool and bar. A must to revisit every time!
Mohammad Hafiz
9 nachten verbleven in april 2024
Reactie van The Charm Resort Phuket op 22 apr 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
8/10 – Goed
Robert
20 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really enjoyed my stay at this hotel. Staff was very friendly!
Robert
4 nachten verbleven in april 2024
Reactie van The Charm Resort Phuket op 22 apr 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Christine
18 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Christine
6 nachten verbleven in april 2024
Reactie van The Charm Resort Phuket op 22 apr 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Christine
18 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is near the beach, near night market, shopping mall. It’s fun to stay here. Great breakfast buffet. Great one-man babe at night for dinner. The staff is excellent! I would recommend it.
Christine
7 nachten verbleven in april 2024
Reactie van The Charm Resort Phuket op 22 apr 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
jennifer, Springfield
Reisde met partner
17 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful place and housekeeping! Wonderful time!
jennifer
13 nachten verbleven in april 2024
Reactie van The Charm Resort Phuket op 22 apr 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Derrick
16 apr 2024
Derrick
5 nachten verbleven in april 2024
Reactie van The Charm Resort Phuket op 22 apr 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
8/10 – Goed
Rhiannon
Reisde met partner
13 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and comfortable rooms with plenty of space.
Good selection at breakfast. Rooftop pool was nice. Close to beach.
Rhiannon
5 nachten verbleven in april 2024
Reactie van The Charm Resort Phuket op 15 apr 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
liam
Reisde met partner
1 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very friendly and helpful
liam
2 nachten verbleven in maart 2024
Reactie van The Charm Resort Phuket op 8 apr 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Ash
26 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, amazing pool. Helpful staff. Clean property. Very great location
Ash
4 nachten verbleven in maart 2024
Reactie van The Charm Resort Phuket op 1 apr 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
6/10 – Redelijk
chris
Reisde met een groep
22 mrt 2024
Air conditioning wasn't good and couldn't communicate that it wasnt working properly
chris
6 nachten verbleven in maart 2024
Reactie van Thank you for taking the time to write your commen op 25 mrt 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
JENNIFER
17 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay. Second time there and going again in Nov 2024. Very friendly staff.
JENNIFER
8 nachten verbleven in maart 2024
Reactie van The Charm Resort Phuket op 19 mrt 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
8/10 – Goed
Marko
12 mrt 2024
Marko
6 nachten verbleven in maart 2024
Reactie van The Charm Resort Phuket op 8 apr 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
8/10 – Goed
Nathan
Reisde met familie
1 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convient to beach and restaurants
Nathan
7 nachten verbleven in februari 2024
Reactie van The Charm Resort Phuket op 4 mrt 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Evette, New York
Reisde met een groep
28 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a great time at the charm resort it was close to everything. It was about ten minutes walk to patong beach and the beach was also right cross the street. They staff was very friendly and hands on. The only Thing I didn't like that people was throwing food off the balcony, which brought a lot of bugs by our pool deck. The breakfast was ok but the serve the same thing everyday. Also the egg station the egg was not cook well. But overall my stay was ok
Evette
7 nachten verbleven in februari 2024
Reactie van The Charm Resort Phuket op 4 mrt 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Kenneth
24 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Kenneth
13 nachten verbleven in februari 2024
Reactie van The Charm Resort Phuket op 26 feb 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
8/10 – Goed
Linda
Reisde met familie
22 feb 2024
Positief: Netheid, personeel en service en voorzieningen
Convenient location, across a main road to the beach. Very expensive accommodation. Glass panels cracked on balconies. After first 2 nights I got a bar bill pushed through the door. They had my credit card details and I said it would be settled on check out. The maids emptied the jacuzzi daily which was annoying as it took an hour to fill up. However, overall we enjoyed our stay.
Linda
5 nachten verbleven in februari 2024
Reactie van The Charm Resort Phuket op 26 feb 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
6/10 – Redelijk
Tu Anh
Reisde met familie
21 feb 2024
Positief: Voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The evening staff was rude and needed retraining. There was a misunderstanding from Expedia and the hotel side and instead of figuring out the next day and check us in (we arrived at 12am but was forced to wait outside and wasn't able to check in until nearly 2am). We had to talk to Expedia for the issue to moved forward. We were really upset and unhappy. Unfortunately we couldn't get the refund and ended up staying. The service for the rest of the stay was not too bad but that first night left a huge bad impression.
Tu Anh
4 nachten verbleven in februari 2024
Reactie van The Charm Resort Phuket op 26 feb 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Shahriar
Reisde met een groep
20 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The water pressure was very low in the shower.
Shahriar
6 nachten verbleven in februari 2024
Reactie van The Charm Resort Phuket op 26 feb 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
4/10 – Matig
Nick
Zakenreiziger
5 feb 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Stayed at the charm couple times now
But now it’s overpriced and breakfast was low quality
Nick
1 nacht verbleven in januari 2024
Reactie van The Charm Resort Phuket op 6 feb 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
8/10 – Goed
Flemming
31 jan 2024
Flemming
5 nachten verbleven in januari 2024
Reactie van The Charm Resort Phuket op 5 feb 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Valanut
28 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mycket trevlig personal och god mått !
Valanut
6 nachten verbleven in januari 2024
Reactie van The Charm Resort Phuket op 30 jan 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Arild
28 jan 2024
Arild
14 nachten verbleven in januari 2024
Reactie van The Charm Resort Phuket op 30 jan 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Teresa
Reisde met familie
24 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the beach. Lovely staff.
Teresa
2 nachten verbleven in december 2023
Reactie van The Charm Resort Phuket op 30 jan 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Satu
23 jan 2024
Satu
5 nachten verbleven in januari 2024
Reactie van The Charm Resort Phuket op 30 jan 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
2/10 – Ontzettend slecht
Martin
18 jan 2024
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad hotel. Never goin to stay here again
Superbad rooms ! And really bad cleaning! They charge you for a 4 star room but you get a 2 star room .
Martin
3 nachten verbleven in januari 2024
Reactie van The Charm Resort Phuket op 30 jan 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
8/10 – Goed
David
Reisde met een groep
16 jan 2024
Positief: Netheid, personeel en service
Dated rooms and dark inside. Clean and great area.
David
5 nachten verbleven in januari 2024
Reactie van The Charm Resort Phuket op 30 jan 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Bronwyn
12 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous resort, really loved the pool access room. Staff are wonderful. Only gripe is regarding breakfast, not the best, especially for the price we paid to stay there. Example, scrambled eggs either run out or dry and look terrible. Some fruit not ripe. Very thin bread. Not enough variety each day.
Bronwyn
9 nachten verbleven in december 2023
Reactie van The Charm Resort Phuket op 15 jan 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Ziyad
Reisde met een groep
11 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ziyad
1 nacht verbleven in januari 2024
Reactie van The Charm Resort Phuket op 15 jan 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Ziyad
Reisde met een groep
10 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ziyad
3 nachten verbleven in januari 2024
Reactie van The Charm Resort Phuket op 15 jan 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Geverifieerde reiziger
10 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
Very friendly
Geverifieerde reiziger
1 nacht verbleven in januari 2024
Reactie van The Charm Resort Phuket op 15 jan 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Alexander
Reisde met partner
9 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
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Alexander
6 nachten verbleven in januari 2024
Reactie van The Charm Resort Phuket op 15 jan 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
8/10 – Goed
Rosemarie
8 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a fantastic stay at the charm, everything was good and location was great, staff were also friendly and helpful, thanks!
Rosemarie
9 nachten verbleven in december 2023
Reactie van The Charm Resort Phuket op 5 feb 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Sandro
Reisde met familie
5 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel with nice Pool, can enjoy the sunset with a Cocktail.
We had a room on the groundfloor with own Pool, everything like daytrips and or Motobike can be booked directly in the hotel.
Sandro
12 nachten verbleven in december 2023
Reactie van The Charm Resort Phuket op 15 jan 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Timothy
Reisde met familie
3 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Charm Resort is a wonderful Resort. The staff was incredible. The rooftop pool is amazing. The food and bar is fantastic. We spent New Year's Eve at the resort and the evening was amazing, probably the best celebration ever.
Timothy
3 nachten verbleven in december 2023
Reactie van The Charm Resort Phuket op 15 jan 2024
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
8/10 – Goed
Nikolai
25 dec 2023
Positief: Personeel en service, comfort kamer
Totalt sett bra. Badet på rommet kunne vært renere/pusset opp
Nikolai
12 nachten verbleven in december 2023
Reactie van The Charm Resort Phuket op 27 dec 2023
Thank you for taking the time to write your comments for The Charm Resort Phuket on which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
6/10 – Redelijk
Oscar
15 dec 2023
Oscar
10 nachten verbleven in december 2023
Reactie van The Charm Resort Phuket op 18 dec 2023
Thank you for taking the time to write your comments for The Charm Resort Phuket on which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Rebecca A
Reisde met een groep
14 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rebecca A
4 nachten verbleven in december 2023
Reactie van The Charm Resort Phuket op 18 dec 2023
Thank you for taking the time to write your comments for The Charm Resort Phuket on which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Elliot
Reisde met een groep, Reisde met partner
12 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right in the heart of everything, but quiet enough to not disturb your sleep.
Elliot
4 nachten verbleven in december 2023
Reactie van The Charm Resort Phuket op 18 dec 2023
Thank you for taking the time to write your comments for The Charm Resort Phuket on which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
10/10 – Uitstekend
Alexandra
11 dec 2023
Alexandra
6 nachten verbleven in december 2023
Reactie van The Charm Resort Phuket op 18 dec 2023
Thank you for taking the time to write your comments for The Charm Resort Phuket on which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket
6/10 – Redelijk
Geverifieerde reiziger
Reisde met een groep
10 dec 2023
Positief: Personeel en service
Negatief: Netheid
Rooms are older than expected from the photos. The room was not very well cleaned, we found hair and candy wrap on the floor.
They were doing renovations in the hallway leading up to the room, which caused a lot of noise early in the morning and the hallway had a very strong fresh paint smell during our stay.
Service from staff and location was great!
Geverifieerde reiziger
4 nachten verbleven in december 2023
Reactie van The Charm Resort Phuket op 11 dec 2023
Thank you for taking the time to write your comments for The Charm Resort Phuket which are very much valued. Also please accept our sincere apologies for any incident or any inconvenience caused and be assured that corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.Once again, thank you for choosing The Charm Resort for your holidays in Phuket.Sincerely yoursThe Charm Resort Phuket