Exterieur

Beoordelingen van Days Inn by Wyndham Pensacola - Historic Downtown

2 out of 5

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 254 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 260 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 201 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 155 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 133 van 1003 beoordelingen" "

6,6/10

Netheid

7,8/10

Personeel en service

6,6/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Aaron

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed in an "Executive" room. It was nice, clean, and convenient.
1 nacht verbleven in april 2024
Reactie van Neel Patel op 29 apr 2024
Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback. We do hope that we see you again in the future.

4/10 – Matig

Thalis

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
They should mop the floor, it was so dirty!!
1 nacht verbleven in april 2024
Reactie van Neel Patel op 29 apr 2024
Thank You for the review, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will discuss with my housekeeping about your room and make sure this issue wont happen again.

8/10 – Goed

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to historic downtown Pensacola
1 nacht verbleven in april 2024
Reactie van Neel Patel op 15 apr 2024
Thank you for your review, we glad to hear your stay was pleasant and the location fit your needs. We do hope to see you in the future.

2/10 – Ontzettend slecht

Shawn

Negatief: Netheid, personeel en service en voorzieningen
Double charged my credit card at check in. Started repairs/construction in the room directly above my room at 7:20 in the morning. Dogs going crazy in courtyard outside at 11:45 pm and people partying in common area until after 11. This stay was atrocious.
1 nacht verbleven in april 2024
Reactie van Neel Patel op 11 apr 2024
Thank you for your review, I do apologize your stay wasn't up to par and do hope you can give us another chance to rectify this poor experience.

10/10 – Uitstekend

paul

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location walking distance to bars and restaurants and arena. Also good staff. No frills but clean and quiet
1 nacht verbleven in maart 2024
Reactie van Neel Patel op 1 apr 2024
Thank you very much for the review, I do hope that we can see you again once our bar opens up so you can enjoy. Thank you again for the review

8/10 – Goed

Maggie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was nice and comfortable!
2 nachten verbleven in maart 2024
Reactie van Neel Patel op 18 mrt 2024
Thank you for the review and we do hope that we can see you again in the future.

10/10 – Uitstekend

Thomas

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient stop on our way home.
1 nacht verbleven in maart 2024
Reactie van Neel Patel op 17 mrt 2024
Thank you for the review, we do hope you got some well rest on your way home and if you should be in the area again, we can accommodate you.

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I always stay here when i go to Pensacola beach. Its 10 minute from the beach..like 15 to waffle house, walmart..etc..and close to cordova mall..loke 20 minutes. The hotel is clean. No carpet! I love it. And easy parking. Breakfast included.
Reactie van Neel Patel op 14 mrt 2024
Thank you for your review, we are glad to hear you enjoy staying with us and do hope to see you soon. If there is ever any feedback, please let us know as we like to hear all positive and negative from guests who come frequently.

8/10 – Goed

Kenneth

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Room floors need a good scrubbing,used a sanitized whips on the floor it was black...toilets need more maintenance attention flushing problems,needs more cleaning as you walk into the bath room see into the bowl is dirty,hair left from before on toilet...front desk was the nicest two great ladies check us inn...Very Profesional 👍
1 nacht verbleven in maart 2024
Reactie van Neel Patel op 12 mrt 2024
Thank you for the review, I will have my maintenance go look into your room and do apologize that there were some issues with your stay. I do hope that we can rectify your stay should you be back in the area and choose to stay with us again.

6/10 – Redelijk

John

Positief: Personeel en service
Negatief: Netheid, voorzieningen
Needs cleaned up
1 nacht verbleven in maart 2024
Reactie van Neel Patel op 11 mrt 2024
Thank you for the review, I do apologize that your stay wasn't up to par and do hope that you can give us another chance rectify your stay.

4/10 – Matig

Amy Lynne

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Location was great for downtown area. Bathroom was very unclean, lights kept turning off while in the room and the breakfast had nothing hot so had to go out to eat each morning.
5 nachten verbleven in februari 2024
Reactie van Neel Patel op 6 mrt 2024
Thank you for the review, I do apologize about the bathroom and lighting. It is set to a motion sensor timer for a certain distance and do apologize if the range was causing the sensor to turn the light on or off. I shall have my maintenance take a look at that sensor and address housekeeping on the bathroom situation. Again I do apologize for your stay not being up to par.

10/10 – Uitstekend

Shelia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like that the staff was friendly and very helpful.
1 nacht verbleven in december 2023
Reactie van Neel Patel op 6 mrt 2024
Thank you for your review, I am happy that you enjoyed your stay and will relay it to my staff on the excellent service they offered. We do hope we can accommodate you again in the future should you be in the area.

4/10 – Matig

Vicky

2 nachten verbleven in maart 2024
Reactie van Neel Patel op 27 mrt 2024
Thank you for the review, I do apologize that your stay wasn't up to par but do hope we can rectify it in the future.

10/10 – Uitstekend

Geoffrey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, great customer service and convenient to downtown.
4 nachten verbleven in februari 2024
Reactie van Neel Patel op 26 feb 2024
Thank you for the review, we are happy that you enjoyed your stay with us and do hope we get to accommodate you in the future.

10/10 – Uitstekend

Harry, Dulles

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good breakfast; efficient staff well-located.
1 nacht verbleven in februari 2024
Reactie van Neel Patel op 26 feb 2024
Thank You for the review, we do hope we can accommodate you again if you should be in the area again.

10/10 – Uitstekend

eric, semmes

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Affordable and convenient and very clean
1 nacht verbleven in februari 2024
Reactie van Neel Patel op 23 feb 2024
Thank you for your review, We hope that we can accommodate you again should you be in the area again.

2/10 – Ontzettend slecht

Catherine

Negatief: Personeel en service
I made a reservation through Expedia about 20 minutes before we checked into the hotel. Upon arrival, we were informed that the hotel didnt actually have a room available comparable to what we booked. They offered to put us in a room with two dohble beds instead of one king bed without any change in price. We told them that this would jot work for us and that we would just go somewhere else. The person working the desk said that that could not process a refund and that we would have to call Expedia directly, "and that's a long shot." We called Expedia, and the person at the desk said again that he couldn't do a refuns because the manager wouldn't be in until the morning and that our chances of getting a refund were "slim to none." Again, they tried to convince us to take the room with the full beds. They were unhelpful, to say the least, and they actively tried to prevent us from getting a refund. The original problem wasn't their fault, but they definitely did not handle it well.
1 nacht verbleven in februari 2024
Reactie van Ajit op 18 feb 2024
We do apologize for the inconvenience. It is a rare occurrence when a room type will sell out between the time it is booked and it populates in our reservation system. The staff member was truly just trying to offer the bigger room with two beds only as a means of accommodating you. Please be assured, it was in no way an effort not to refund you. Since, you had decided you did not want the alternate room, he did inform Expedia that it was your wish to cancel. Since it was a prepaid online booking, Expedia would be the party to process the refund. I have noted that the booking was cancelled on Expedia's part and they will be refunding you fully.Again, I do apologize for the convenience and I do hope you give us another chance to show we can provide a satisfactory experience.

4/10 – Matig

Justin

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Reactie van Neel Patel op 17 feb 2024
Thank You for your review, we do apologize that your stay wasn't up to par and hope that we can make it up to you in the future.

8/10 – Goed

Becky

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient to historic downtown Pensacola
2 nachten verbleven in februari 2024
Reactie van Neel Patel op 13 feb 2024
Thank you for your review, we do hope you enjoyed your stay and hope we can accommodate you again.

10/10 – Uitstekend

Missy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean rooms very quiet comfy beds
1 nacht verbleven in februari 2024
Reactie van Neel Patel op 7 feb 2024
Thank you for staying with us and we hope to see you again in the future

10/10 – Uitstekend

Amy

Reisde met een groep
Positief: Netheid, personeel en service
Parking lot is a little chaotic but other than that it was very clean inside the rooms. It is a walkable distance to downtown and to the bay center!
2 nachten verbleven in januari 2024
Reactie van Neel Patel op 31 jan 2024
Thank you very much for your response. We are glad we met expectations and do apologize about the parking lot being chaotic.

10/10 – Uitstekend

Roman

1 nacht verbleven in januari 2024
Reactie van Lee op 16 jan 2024
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

4/10 – Matig

Steve

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Lee op 15 jan 2024
We are sorry to hear you were disappointed with your stay. Reviews are a great way for us to learn and grow as a team.

10/10 – Uitstekend

Tonya

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Lee op 10 jan 2024
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

4/10 – Matig

Mark

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Lee op 9 jan 2024
Thanks for your feedback.

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Lee op 5 jan 2024
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

10/10 – Uitstekend

Sean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Safe
1 nacht verbleven in december 2023
Reactie van Lee op 5 jan 2024
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

8/10 – Goed

Robert

1 nacht verbleven in december 2023
Reactie van Lee op 2 jan 2024
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

6/10 – Redelijk

Ethan

1 nacht verbleven in december 2023
Reactie van Lee op 2 jan 2024
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

8/10 – Goed

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Neel Patel op 7 feb 2024
Thank you for the review, if there is anything that we can improve please feel free to let us know.

10/10 – Uitstekend

Sharmon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Lee op 2 jan 2024
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

6/10 – Redelijk

cate

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid
Very friendly front desk and cafe people. You can tell they like their job. I was in the pet section which seemed older which is fine. I had 2 dogs so I expected it. Was a long walk to get towels but I expected it. The bed sheets were clean and the bed was comfy but the pillows were cheap but a lot of them. The only part that did affect my stay were how dirty the floors were. I clean them a bit before I went to bed
1 nacht verbleven in december 2023
Reactie van Lee op 2 jan 2024
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

6/10 – Redelijk

Susan

1 nacht verbleven in december 2023
Reactie van Lee op 15 jan 2024
We are sorry to hear you were disappointed with your stay. Reviews are a great way for us to learn and grow as a team.

4/10 – Matig

Jeanna L

Negatief: Netheid, staat van de accommodatie en faciliteiten
Dissatisfied
After checking out our actual room and finding dirty mattress covers, really dirty curtains and dirty chair we immediately went out and found a better place to stay. I would like a refund on this room as we did not stay a single night
2 nachten verbleven in december 2023
Reactie van Lee op 15 dec 2023
Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Days Inn Historic Downtown Hotel, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

10/10 – Uitstekend

Antoine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The ladies at the front desk were AWESOME!! so nice and helpful
2 nachten verbleven in december 2023
Reactie van Lee op 15 dec 2023
Thank you for the wonderful review. We are so pleased that you enjoyed your stay with us.

10/10 – Uitstekend

david

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it is a very convenient location. parking was good, but might need to be re-designed somehow as there are narrow areas for a car to move in.
2 nachten verbleven in december 2023
Reactie van Lee op 15 dec 2023
Thank you for the wonderful review. We are so pleased that you enjoyed your stay with us.

10/10 – Uitstekend

chequita

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved everything
1 nacht verbleven in december 2023
Reactie van Lee op 15 dec 2023
Thank you for the wonderful review. We are so pleased that you enjoyed your stay with us.

8/10 – Goed

Robert

1 nacht verbleven in november 2023
Reactie van Lee op 15 dec 2023
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

10/10 – Uitstekend

Michel

1 nacht verbleven in november 2023
Reactie van Lee op 24 nov 2023
Thank you for the wonderful review. We are so pleased that you enjoyed your stay with us.

6/10 – Redelijk

Marc

Positief: Comfort kamer
Negatief: Netheid
Roaches
Room was nice but had tiny roaches ! Its florida but thzt is why my rating is low for 100$ A night expect better
1 nacht verbleven in november 2023
Reactie van Lee op 16 nov 2023
Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Days Inn Historic Downtown Hotel, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
What they could improve is adding more options to breakfast like fruits.
1 nacht verbleven in november 2023
Reactie van Lee op 14 nov 2023
Thank you so much for the great review. We appreciate your feedback and look forward to serving you again soon.

10/10 – Uitstekend

Britney

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Lee op 14 nov 2023
Thanks for the wonderful review!

10/10 – Uitstekend

Jeffrey

1 nacht verbleven in november 2023
Reactie van Lee op 14 nov 2023
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

6/10 – Redelijk

adam

Zakenreiziger
2 nachten verbleven in november 2023
Reactie van Lee op 11 nov 2023
Thank you for the review.

10/10 – Uitstekend

Kirk

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Lee op 7 nov 2023
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

10/10 – Uitstekend

Daniel, Griswold

1 nacht verbleven in november 2023
Reactie van Lee op 27 nov 2023
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

6/10 – Redelijk

Tory

1 nacht verbleven in oktober 2023
Reactie van Lee op 31 okt 2023
Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Days Inn Historic Downtown Hotel, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

8/10 – Goed

Shawn, Severna Park

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice room with thoughtful and stylish decorating touches, although when I entered there was definitely a damp, musty odor like in a wet basement. Exterior of hotel not much to look at. There was someone in the room above me, all day walking around, tapping, some pounding - a maintenance person I guess. That was kind of annoying. Great location, in walkable distance to downtown. Very good price.
2 nachten verbleven in oktober 2023
Reactie van Lee op 25 okt 2023
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

6/10 – Redelijk

Shaun

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Lee op 24 okt 2023
Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Days Inn Historic Downtown Hotel, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pensacola trip
Great location near downtown. Very attentive staff and cleaning crew.
3 nachten verbleven in oktober 2023
Reactie van Lee op 24 okt 2023
Thank you so much for the great review. We appreciate your feedback and look forward to serving you again soon.