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Beoordelingen van Hotel Pensacola

2.5 out of 5
Hotel Pensacola
6703 Pensacola Blvd, Pensacola, FL

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 601 van 1066 beoordelingen" "
Gastenscore: 8 - Goed. 261 van 1066 beoordelingen" "
Gastenscore: 6 - Redelijk. 101 van 1066 beoordelingen" "
Gastenscore: 4 - Matig. 48 van 1066 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 55 van 1066 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Philip

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All good
2 nachten verbleven in april 2024

4/10 – Matig

Shawn

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Looks good from the outside, room was quite dirty. Dust everywhere, dirty handprints on both doors and smelled like wet dog. Front desk staff was quick and friendly however.
2 nachten verbleven in april 2024
Reactie van Manager op 29 apr 2024
Thanks for staying. I’m surprised by your experience. I wish you would have let the front desk know right after getting to your room so we could have moved you to a different room.

10/10 – Uitstekend

Ramakrishnan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van Manager op 29 apr 2024
Thank you for being our guest. We hope you travel this way again!

4/10 – Matig

VARUN

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Smelly rooms , broken doors
1 nacht verbleven in april 2024
Reactie van Manager op 29 apr 2024
Thank you for being our guest. I’m sorry to hear about the issues you experienced and I will find out what happened.

2/10 – Ontzettend slecht

Andrew

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The entire hotel smelled of industrial floral cleaner. We checked in early and left after about 30 minutes. The smell of the cleaner was extremely irritating to our eyes and throats. We could not stay.
1 nacht verbleven in april 2024
Reactie van Manager op 29 apr 2024
I’m sorry about your experience. This is unusual and I will find out why that happened.

8/10 – Goed

DELVIE, Kokomo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok pool
3 nachten verbleven in april 2024
Reactie van Manager op 26 apr 2024
We thank you for staying and leaving your feedback.

6/10 – Redelijk

Kayoua

Reisde met familie
Positief: Personeel en service
Everything was decent except our room had a funky smell probably leftover food odors from people prior. It’s too bad they didn’t have windows that could open to let in some fresh air.
Reactie van Manager op 26 apr 2024
We appreciate you staying and leaving your feedback.

10/10 – Uitstekend

Myriam Zayas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Queda en un lugar seguro. El personal muy empatico. La propiedad muy limpia y las habitaciones también. La piscina súper cómoda, pero el agua estaba helada. Excelente localización.
3 nachten verbleven in april 2024
Reactie van Manager op 26 apr 2024
Thank you for being our guest and leaving your nice comments. We hope you visit us again!

10/10 – Uitstekend

Kristin, Alpharetta

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
King room was large and comfortable. There was a bar area with fridge and microwave. Fridge had a freezer which I like to refreeze our cooler pack. Mattress was very firm. Bathroom floor wasn’t swept very well but rest of room seemed clean. There were strong air freshener smells in the room and in the lobby. Good value room for the night. I would stay again.
1 nacht verbleven in april 2024
Reactie van Manager op 26 apr 2024
It is nice to read your review. Thank you for staying with us and taking time to let us know about your stay. Please come back!

10/10 – Uitstekend

Daniel

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place for the price. Staff is very friendly.
1 nacht verbleven in april 2024
Reactie van Manager op 26 apr 2024
Great! Thanks for staying and leaving your feedback. Please come visit us again!

10/10 – Uitstekend

Lawrie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The price was very attractive and reasonable because it was every bit as nice as hotels that cost 2 to 2 1/2 times as much! The room had all the amenities that a much higher priced hotel has lots of towels more than most rooms. I’ve stayed in coffee pot, microwave, refrigerator, hairdryer everything that you would want, including an ironing board even and an iron beds were comfortable. Furniture was very comfortable, commodious, and the only thing I could even begin to criticize was that the TV was not as oversize as some rooms we’ve stayed in, but it was still good size. The place had freshly painted woodwork and hallways and smelled very fresh. It had lots of amenities like pool and work out room and business center coffee and snacks in the lobby, wood floors versus carpet in the room. It was very quiet and from what I gather was pet friendly as well, although we don’t have pets to travel with, we never heard any noise during our stay. It was very nice. And we would definitely come back. Kudos to this property.!
1 nacht verbleven in april 2024
Reactie van Manager op 26 apr 2024
It is terrific to read your review! Thank you for being our guest and leaving your wonderful review. We are happy you enjoyed staying and hope you come back!

2/10 – Ontzettend slecht

CARY

1 nacht verbleven in april 2024

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In good condition inside and out.
1 nacht verbleven in april 2024
Reactie van Manager op 26 apr 2024
Thank you for being guest!

10/10 – Uitstekend

Marilia, Pensacola

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is quiet and great location. Staff was friendly. When you entered into the lobby and throughout the hotel it smelled so nice.
1 nacht verbleven in maart 2024
Reactie van Manager op 5 apr 2024
We are happy you enjoyed your stay. Thank you for being our guest and leaving your review. Please visit us again!

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking location and good service
1 nacht verbleven in april 2024
Reactie van Manager op 5 apr 2024
We are happy to see you enjoyed your stay. Thank you for being our guest! We hope to see you again.

6/10 – Redelijk

Sharon

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Luggage carts were not available when I tried to Check in and had to use a laundry cart after waiting And waiting Upon check out. Breakfast could’ve at least had an apple or banana, just sugary options. No Automatic Doors for getting In and out. As a single female Older traveler it made it very difficult bringing My bike and Luggage in. Management didn’t Seem to car
2 nachten verbleven in april 2024
Reactie van Manager op 5 apr 2024
Thank you for being our guest and leaving your feedback. We will see if we can help in situations like that. You must’ve been here at a very busy time.

8/10 – Goed

Esther

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was an OK hotel. On the main road into Pensacola and the toll road to the beach which took about 25mins. The property was clean, pool looked fine but we didn't use it, just sat around it with a coffee in the morning. Not much within walking distance unless you want to buy a car, lots of car dealerships around! Not sure I'd stay here again, I'd probably find somewhere slightly closer to the beach itself but it was good for our stay.
1 nacht verbleven in maart 2024
Reactie van Manager op 5 apr 2024
We appreciate you being our guest. We have an AMC theater right behind the property and an amusement park right next-door too! We also have a couple of restaurants within walking distance

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Manager op 5 apr 2024
We appreciate you, being our guest and leaving your review. Please visit us again!

10/10 – Uitstekend

Jesse

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect for the night we were there
2 nachten verbleven in maart 2024
Reactie van Manager op 31 mrt 2024
Thank you for being our guest and leaving your review! We hope to see you again.

8/10 – Goed

Rick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient, friendly staff, good dollar value...a wee bit on the grungy side, needs a good scrubing...
2 nachten verbleven in maart 2024
Reactie van Manager op 31 mrt 2024
Thank you for being our guest and leaving your feedback. I will speak to housekeeping.

10/10 – Uitstekend

larry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice updated room. Staff very friendly. Could use luggage racks. A bit hard to find the hotel. A better sign would help as the hotel sits back a bit off the road.
1 nacht verbleven in maart 2024
Reactie van Manager op 31 mrt 2024
Thank you for being our guest and leaving your feedback!

10/10 – Uitstekend

Candance

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was exceptional! It was a clean and quiet hotel. I will definitely book here again!
2 nachten verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
We love seeing your review! Thank you for being our guest and taking time to let us know about your stay. We look forward to seeing you again.

8/10 – Goed

Kerrymaie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
Thank you for being our guest!

10/10 – Uitstekend

Carol

Great
1 nacht verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
Thank you! We are happy you enjoyed your stay. We hope to see you again.

10/10 – Uitstekend

Tammy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great
1 nacht verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
It’s nice to see you enjoyed your stay. Thank you and please come back.

6/10 – Redelijk

Daniil

Positief: Personeel en service
There was a bad smell inside the room. It could have been their cleaning stuff, but It was bad. And it didn't go away in the two days we stayed there.
2 nachten verbleven in maart 2024
Reactie van Manager op 22 mrt 2024
Thank you for being our guest. We wish you would have let us know so we could have moved you to a different room. Everyone has different opinions about different smells.

8/10 – Goed

Shawn

1 nacht verbleven in maart 2024
Reactie van Manager op 22 mrt 2024
Thank you for staying here and leaving your feedback.

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room is exactly as the listing described. We have everything we need and booking was very easy.
1 nacht verbleven in maart 2024
Reactie van Manager op 22 mrt 2024
We are happy to see your review. Thank you for being our guest and leaving your feedback.

10/10 – Uitstekend

Robert, Brandon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, very good amenities, friendly staff.
2 nachten verbleven in maart 2024
Reactie van Manager op 15 mrt 2024
Thank you for being our guest and leaving your nice comments. We hope you travel this way again!

10/10 – Uitstekend

Leaha

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location!
1 nacht verbleven in maart 2024
Reactie van Manager op 15 mrt 2024
We are happy you enjoyed your stay. Thank you for being our guest and please come back!

2/10 – Ontzettend slecht

Lucas

Positief: Personeel en service
Negatief: Netheid
Stayed in 228. Roaches. Need I say more? We told the young boy at the front desk when we checked out but he didn't seem too bothered.
1 nacht verbleven in maart 2024
Reactie van Manager op 15 mrt 2024
I wish you would have let us know right away so we could have moved you. We have our entire property professionally sprayed every month, but sometimes guests bring little travelers with them. We do everything possible and you can see from our other reviews that it is very unusual.

10/10 – Uitstekend

Lesley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Liked- close to the airport and on main avenue to move through town. Reasonably priced. Disliked- breakfast was only coffee, packaged pastries, muffins, and breakfast bars. There were no restaurants within walking distance.
2 nachten verbleven in maart 2024
Reactie van Manager op 15 mrt 2024
Thank you for being our guest and leaving your feedback. The Scooters across the street has great sandwiches.

8/10 – Goed

Ian P

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Newly refurbished, like a new proeprty
1 nacht verbleven in maart 2024
Reactie van Manager op 8 mrt 2024
Thank you!

10/10 – Uitstekend

MELODY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Manager op 8 mrt 2024
Thank you!

10/10 – Uitstekend

michele

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a hidden gem. I will definitely stay here again.
1 nacht verbleven in maart 2024
Reactie van Manager op 8 mrt 2024
Great to see your review. Thank you!

10/10 – Uitstekend

Mohammad

3 nachten verbleven in februari 2024
Reactie van Manager op 8 mrt 2024
Thank you!

8/10 – Goed

Vivian

5 nachten verbleven in februari 2024
Reactie van Manager op 22 mrt 2024
Thank you for being our guest.

10/10 – Uitstekend

Danesha

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nightstands & dresser needed dusting.
1 nacht verbleven in februari 2024
Reactie van Manager op 8 mrt 2024
Thanks for staying and leaving your feedback.

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Will stay there for all future trips to Pensacola. Staff very friendly and helpful.
1 nacht verbleven in februari 2024
Reactie van Manager op 8 mrt 2024
Terrific! Thank you so much. We look forward to seeing you again!

8/10 – Goed

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was clean and adequate.
2 nachten verbleven in februari 2024
Reactie van Manager op 8 mrt 2024
Thank you!

10/10 – Uitstekend

Terrance

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pleasantly surprised and impressed by its cleanliness and sparkling lobby area.. Clean rooms , zero issues and the price was reasonable for a clean room. Would stay here again without question.
1 nacht verbleven in februari 2024
Reactie van Manager op 18 feb 2024
Terrific! We are happy you had a good time here. Thank you for being our guest and leaving your review. Please visit us again!

10/10 – Uitstekend

Michael

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Place was great! Clean, clean, clean! Great price. Pet friendly! Loved it!
1 nacht verbleven in februari 2024
Reactie van Manager op 18 feb 2024
We are happy you enjoyed your stay. Thank you for being our guest and leaving your nice comments. Please come back!

8/10 – Goed

Ira, Sebastopol

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Place was clean.
1 nacht verbleven in februari 2024
Reactie van Manager op 18 feb 2024
Thank you for staying and leaving your comment. We hope you travel this way again!

8/10 – Goed

Diane, Woodinville

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place, just one small issue, our room was closest to the front desk, so noises ftom the lobby came into our room all night.
1 nacht verbleven in februari 2024
Reactie van Manager op 18 feb 2024
Thank you for being our guest. I'm sorry you could hear people checking in. We have tried to do everything we can to prevent noise coming into the rooms.

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank you for the wonderful stay. It was one of the best places we have stayed at during our long travels. Kyle at the front desk was amazing. Thank you!
Reactie van Manager op 18 feb 2024
We always love to see reviews with such happy guests. Thank you for staying and taking time to let us know about your experience. We hope you visit us again! Thank you!

10/10 – Uitstekend

Dawn

Positief: Personeel en service, staat van de accommodatie en faciliteiten
We like Ms Roe went above and beyond to help me. Mice young mN at the front desk
1 nacht verbleven in februari 2024
Reactie van Manager op 18 feb 2024
Thank you for being our guest and leaving your review. Please come back!

6/10 – Redelijk

Kiesha

Average
2 nachten verbleven in februari 2024
Reactie van Manager op 18 feb 2024
Thank you for being our guest.

4/10 – Matig

Deanna

Reisde met een groep, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room was NOT cleaned well, noticed dirt and hair caked up in corners, the floor had a layer of crumbs that were getting stuck to our feet. The mirror has been broken and was patched up with a tinier mirror just glued on the corner. Walls are EXTREMELY thin. We were woken up in the middle of the night by some people upstairs getting it on and the walls were so thin that it sounded like we were in the same room. One reason we chose to stay here was that “Free Continental Breakfast” was listed as one of the amenities. :| When I tell you the “Free Continental Breakfast” was a fridge with water bottles and a sign that said “one per person” and a basket of pre packed hostess pastries and granola bars! We wanted real food! The front desk people were super nice tho we love them.
Reactie van Manager op 5 feb 2024
Thank you for being our guest Deanna, I'm sorry about your experience which is unusual. I will speak to housekeeping. I wish you would have let us know at the front desk upon check in and we would have moved you to a different room. If you google continental breakfast it means coffee and a roll. We serve coffee, water bottles and pastries and breakfast bars. I'm sorry about any mis understandings.

10/10 – Uitstekend

Neil

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was personable and nice!
2 nachten verbleven in februari 2024
Reactie van Manager op 5 feb 2024
We appreciate you being our guest and leaving your nice comments. Please visit us again!

2/10 – Ontzettend slecht

Michael J

Negatief: Netheid, staat van de accommodatie en faciliteiten
Our room had roaches.
1 nacht verbleven in februari 2024
Reactie van Manager op 5 feb 2024
Thanks for being our guest. I'm sorry about your experience. We do have our property professionally sprayed every month. Sadly, some guest bring little travelers with them and then they get noticed by the next guest, before we are aware. We have not had any other complaints. We will service that room immediately.