3 buitenzwembaden, zwembadcabana's (toeslag)
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Beoordelingen van Omni Scottsdale Resort & Spa at Montelucia

4 out of 5
Omni Scottsdale Resort & Spa at Montelucia
4949 E Lincoln Drive, Paradise Valley, AZ

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 695 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 166 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 75 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 33 van 1002 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Boy, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig hotel/resort
Geweldige locatie, dichtbij het vliegveld van Phoenix. Prachtige ruime kamers met alle voorzieningen. Genoeg zwembaden om lekker af te koelen en een uitstekend restaurant en bar.
2 nachten verbleven in juni 2018
Reactie van Chloe op 10 jul 2018
Thank you for your review! We are so thrilled you enjoyed your visit.

10/10 – Uitstekend

Camilla T.F.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s good! Quiet, I had a good relax there
2 nachten verbleven in mei 2024

10/10 – Uitstekend

christian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Kelly

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
LOVED! Pet friendly. Excellent dining options. The breakfast burrito was amazing! Staff is so friendly. We will be back
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Carol

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Such a beautiful property, flowers, fragrant, nice pools and patios!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Takish, Yakima

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience and will definitely go back.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Christina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed at the Omni with my husband and 12 year old son. We absolutely loved everything about it. The resort itself is beautiful with stunning views of Camelback Mt. The rooms were spacious and clean and the food at the restaurants was delicious. Can't say enough good things about the Omni. I highly recommend staying here.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Sevak

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Jamie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Alfons

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Cody

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was fantastic. Clean, peaceful, beautiful and very friendly staff. We will definitely be back.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Ayman

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very elegant and upscale resort and spa really loved our stay
1 nacht verbleven in mei 2024
Reactie van Alex Assistant Front Office Manager op 23 mei 2024
We appreciate the feedback and have shared it with our team to serve as a reminder to continue to provide the utmost in guest services! We look forward to welcoming you back as our valued guest soon. It would be a pleasure to have you with us again! Thank you for choosing Omni!

10/10 – Uitstekend

Aric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Terrific property Nice rooms Great bathroom Really good shampoo and body cream
1 nacht verbleven in mei 2024
Reactie van Concierge op 21 mei 2024
Dear Aric, Thank you so much for staying with us! We also love the shampoo and body cream!Look forward to your return!

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Immaculate grounds, friendly & fast help, and clean and relaxing rooms! So close to everything you need or want.
4 nachten verbleven in mei 2024
Reactie van Concierge op 21 mei 2024
Dear Sharon, Thank you for staying with us! We e so glad you enjoyed yourself and our excellent location. We look forward to your return!

10/10 – Uitstekend

amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing, romantic tuscan style resort. Landscaping is stunning, restaurants are delish and the pools are huge! Loved this resort.
3 nachten verbleven in mei 2024
Reactie van Concierge op 21 mei 2024
Dear Amanda,Thank you for the kind words. We are glad you enjoyed your stay and look forward to your return!

10/10 – Uitstekend

karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Alex Assistant Front Office Manager op 19 mei 2024
Thank you for choosing Omni Montelucia. Hope to see you soon!

8/10 – Goed

John, Auburn

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I've stayed here multiple times. One of my favorite resorts to relax. Having said that, they are slipping in terms of service. I hope they can get back on track. Overall I love this place, I just hope they can get their act together
3 nachten verbleven in mei 2024
Reactie van Concierge op 16 mei 2024
Thank you for the review, we appreciate the feedback.Looking forward to your return!

10/10 – Uitstekend

Joe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Alex Assistant Front Office Manager op 19 mei 2024
Thank you for choosing Omni Montelucia. I hope to see back soon!

8/10 – Goed

Barbie, Pico Rivera

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice rooms and property. Not a good variety of food. Spivey only
4 nachten verbleven in mei 2024
Reactie van Concierge op 10 mei 2024
Dear Barbie,Thank you for staying with us. We are glad you enjoyed the rooms and property. We appreciate the feedback on the cuisine and food and beverage is taking all comments into consideration.We do look forward to your return!

10/10 – Uitstekend

Raul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was exceptional. We had a magnificent room with a view of the Camelback Mountains. The Staff, specifically Carlos was such an exemplary model of someone who values his job and the guests. The food poolside and at the restaurants were likewise wonderful. We will definitely be back! Thank you! Raul & Vivian Murciano Denver, Colorado
4 nachten verbleven in mei 2024
Reactie van Concierge op 9 mei 2024
Dear Raul,Thank you so much for staying with us! We are so glad you enjoyed your time with us and the view! Carlos is thrilled you have mentioned him.We look forward to your return!

10/10 – Uitstekend

Teresa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was even more beautiful than the pictures listed on Expedia. The staff exceeded expectations, they were friendly and helpful. We didn't try all of the restaurants, but the food in the Crave Cafe' as well as lunch at Taqueria Centro were really good. The pool was clean and quiet, with drink service and misters to keep you cool. The views were amazing. The property is so peaceful and serene, we would definitely stay there again.
1 nacht verbleven in mei 2024
Reactie van Front Office op 8 mei 2024
We are so happy to hear that you truly enjoyed your stay here with us at Omni Montelucia! We cant wait to welcome you back.

10/10 – Uitstekend

Matthew

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Omni is a very clean and unique experience. With a Spanish feel and great view of camelback mountains ⛰️.
1 nacht verbleven in mei 2024
Reactie van Alex Assistant Front Office Manager op 2 mei 2024
Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful resort We are thrilled that your experience as our guest was a good one and hope that you will again choose our Omni Montelucia when planning your next visit to Scottsdale! We look forward to welcoming you soon!

4/10 – Matig

Yvette

Reisde met familie
Positief: Voorzieningen
Negatief: Personeel en service
Lots of bugs in the room ypu van tell the room had been sitting and wasnt inspected prior to the visit
2 nachten verbleven in april 2024
Reactie van Front Office op 29 apr 2024
I apologize for the inconvenience you experienced during your stay at our hotel. We take all guest feedback very seriously, and we are sorry to hear about this experience. I will personally look into this matter and address it with our team to ensure it does not happen again in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right for you in the future.

8/10 – Goed

Lana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Roaches in room
1 nacht verbleven in april 2024
Reactie van Alex Assistant Front Office Manager op 1 mei 2024
Upon further review of the feedback provided through the guest survey program, I wanted to apologize on behalf of the Omni Montelucia for the overall experience that was encountered throughout your stay. In addition, please note that our Director of Engineering and front office mana have been informed on the substandard services that were experienced within the hotel.

10/10 – Uitstekend

Naveed

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful architecture and decor. Room was spacious and comfortable. Staff was really attentive and courteous.
2 nachten verbleven in april 2024
Reactie van Alex Assistant Front Office Manager op 29 apr 2024
Thank you for taking a moment to share your experience as our guest! We appreciate the feedback and have shared it with our team to serve as a reminder to continue to provide the utmost in guest services! We look forward to welcoming you back as our valued guest soon. It would be a pleasure to have you with us again! Thank you for choosing Omni Montelucia!

10/10 – Uitstekend

Anita

3 nachten verbleven in april 2024
Reactie van Alex Assistant Front Office Manager op 19 mei 2024
Thank you for choosing Omni Montelucia. I hope to see back soon!

10/10 – Uitstekend

Anoosh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Front Office op 22 apr 2024
We are delighted to hear that you enjoyed your stay with us! We look forward to seeing you again!

10/10 – Uitstekend

Janet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property has been maintained very well through the years. I enjoyed my stay and was able to relax. It was quiet and felt very safe. I'll be back.
2 nachten verbleven in april 2024
Reactie van Front Office op 19 apr 2024
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 – Uitstekend

Shyla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Front Office op 19 apr 2024
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 – Uitstekend

Angelica

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was really beautiful! It was so well kept and felt so relaxing. We had just had a few days of travel and exploring the state and this was the perfect end to our trip. My daughter described it perfectly.. it was like an adult hotel that allows kids now... which basically means no water slides or activities built for kids but really beautiful and welcoming to children. Also, service and food were fantastic! I highly recommend staying here!
3 nachten verbleven in april 2024
Reactie van Front Office op 19 apr 2024
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 – Uitstekend

Don, Calgary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top shelf!
1 nacht verbleven in april 2024
Reactie van Front Office op 19 apr 2024
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 – Uitstekend

Fahad

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So far the best resort l have ever been. The only 2 things l was not aware of. 1- breakfast not included on my reservation. 2- there is a $30 per night for valet. Everything else was amazing.
3 nachten verbleven in april 2024
Reactie van Front Office op 19 apr 2024
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 – Uitstekend

Florin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice Resort, not massive which we loved! Rooms are nice and big. Nice Bathrooms, pool service was excellent, breakfast was awesome with a great view.
1 nacht verbleven in april 2024
Reactie van Front Office op 19 apr 2024
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

8/10 – Goed

Sherrie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was comfortable. Needed extra comforter and down would have been nice. Pool area very loud
2 nachten verbleven in april 2024
Reactie van Front Office op 19 apr 2024
I am so sorry to hear that your time here on property was not the best. We do hope that you are willing to give us a second chance to make things right for you!

10/10 – Uitstekend

Andrea

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Omni turned out to be a lovely option for our family. Really beautiful grounds, close walk to Camel Back hike, decent food options, lovely pool area and service. I would go back definitely!
4 nachten verbleven in maart 2024
Reactie van Front Office op 19 apr 2024
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property and landscape were beautiful
3 nachten verbleven in april 2024
Reactie van Front Office op 19 apr 2024
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 – Uitstekend

Melissa, TRAVERSE CITY

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing service.
5 nachten verbleven in april 2024
Reactie van Front Office op 19 apr 2024
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 – Uitstekend

Renata

1 nacht verbleven in april 2024
Reactie van Alex Assistant Front Office Manager op 26 apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alex

10/10 – Uitstekend

Janna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful area
3 nachten verbleven in maart 2024
Reactie van Front Office op 19 apr 2024
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 – Uitstekend

Emilie

Positief: Netheid
4 nachten verbleven in maart 2024
Reactie van Front Office op 19 apr 2024
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

6/10 – Redelijk

Éva Maria

Reisde met een groep
Positief: Netheid, personeel en service
Beautiful grounds. Their "systems" were down so we couldn't access the spa and their communication around the issue was poor, we went to the spa 4 times before they told us we would not be able to book appointments.
2 nachten verbleven in maart 2024
Reactie van Front Office op 19 apr 2024
I am so sorry to hear that your time here on property was not the best. We do hope that you are willing to give us a second chance to make things right for you!

10/10 – Uitstekend

Derek

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful grounds newly remodeled quiet plenty to eat and drink. Very nice rooms maybe the best
1 nacht verbleven in maart 2024
Reactie van Front Office op 19 apr 2024
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

8/10 – Goed

Elliot

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is generally very beautiful. The pool is small, especially on the weekends when the day crowds and wedding parties show up. Our room was large but not in great shape - the sliding doors to the patio were almost impossible to open, one of the bathroom hooks was broken, the tv had a gash in the screen, the in-room refrigerator door was falling off its hinges, and the bathroom sink hot water faucet handle was detaching. You would expect better given the room costs. The on-premises dining options are good, but a bit overpriced for the caliber of food. Unfortunately, the property is in a neighborhood with draconic traffic regulations (speed cameras, low speed limits, etc.) and nimby community members that make getting into and out of the hotel to go visit sites a chore.
3 nachten verbleven in maart 2024
Reactie van Front Office op 19 apr 2024
I am so sorry to hear that your time here on property was not the best. We do hope that you are willing to give us a second chance to make things right for you!

6/10 – Redelijk

Ashley

Reisde met partner
Negatief: Voorzieningen
- Advertises complimentary EV charging but they were all “out of order”. - Beautiful enough to have filming crews all over disrupting a quiet and private vacation and access to pool. - Housekeeping does half the job (left garbage, didn’t make bed) and front desk says “sorry they just don’t speak English” - inappropriate, disrespectful, unacceptable. 3 stars are earned because for potential because it is a beautiful campus, it just didn’t measure up to expectations.
4 nachten verbleven in maart 2024
Reactie van Front Office op 19 apr 2024
I am so sorry to hear that your time here on property was not the best. We do hope that you are willing to give us a second chance to make things right for you!

10/10 – Uitstekend

Scott

2 nachten verbleven in maart 2024
Reactie van Front Office op 19 apr 2024
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 – Uitstekend

Anshuman

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful location. Very friendly staff
4 nachten verbleven in maart 2024
Reactie van Front Office op 19 apr 2024
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 – Uitstekend

Elizabeth

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Good setting near the mountains. Our room had a balcony near a pool. Very quiet with lots of amenities.
2 nachten verbleven in maart 2024
Reactie van Front Office op 19 apr 2024
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

8/10 – Goed

sarah

1 nacht verbleven in maart 2024
Reactie van Front Office op 19 apr 2024
I am so sorry to hear that your time here on property was not the best. We do hope that you are willing to give us a second chance to make things right for you!

10/10 – Uitstekend

Sandra

3 nachten verbleven in maart 2024
Reactie van Front Office op 19 apr 2024
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

8/10 – Goed

yoshikazu

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location. Great service. Staffs were friendly. Great value for the pricing of the room.
3 nachten verbleven in maart 2024
Reactie van Front Office op 13 mrt 2024
We are so happy to hear that you truly enjoyed your stay with us at Omni Montelucia and we cannot wait to welcome you back!