4/10 – Matig
Dao
Zakenreiziger
14 nov 2025
Positief: Netheid, staat van de accommodatie en faciliteiten
I wouldn’t stay with them again if I have another option. Not a hotel, they’re an apartment with some rooms converted to rental stays.
Customer Service
Con:
- they provide a number to call, but you have to dial and get redirected to the correct location like 5 times. You have to carefully listen to the options or it will be directed wrong and you have to start over.
- I used Expedia to book them. They only contact you and when you tried to contact them via Expedia, no response.
- After booking, they send two separate types of confirmation. One is to their boarding pass page, the second one is to ask you to confirm your payment type. The second page doesn’t work and keeps loading so I wasn’t able to confirm my payment type. I had to call the customer service line 2 types to make sure my stay was confirmed. It’s so annoying!
- The boarding pass is an annoying way to check in and check out with instructions versus a hotel that’s made more convenient…
Dao
2 nachten verbleven in november 2025