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Beoordelingen van Hyatt Place Tempe / Phoenix / University

3 out of 5
Hyatt Place Tempe / Phoenix / University
601 E 6TH STREET, BUILDING 2, Tempe, AZ

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 660 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 193 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 84 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 36 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 33 van 1006 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to ASU awesome location close to eatery and safe!
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Teresa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Second time and plan to return, accomodating staff, great area
1 nacht verbleven in april 2024

10/10 – Uitstekend

Darren, Bonney Lake

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Directly across from ASU’s Mountain America Stadium is great and a short walk to Mill Street
3 nachten verbleven in mei 2024
Reactie van Natalie O op 11 mei 2024
What a pleasure for us to receive your exceptional review of your recent stay Hyatt in Tempe. Come back soon!

10/10 – Uitstekend

Sharon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family was there for my daughter's graduation from ASU. The parking was so convenient and having the room was exceptional. Thank you!
1 nacht verbleven in mei 2024
Reactie van Natalie O op 10 mei 2024
Thank you for sharing your thoughts with us. We are pleased to hear that your experience has been so enjoyable with us and we have shared your positive comments with our team. Congrats to your daughter #FORKSUP

10/10 – Uitstekend

Maria, San Luis

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the pool at the top roof.. breakfast was really good, food from the H Bar was good as well. Bed's weren't that comfortable and no water for coffee.
1 nacht verbleven in mei 2024
Reactie van Natalie O op 7 mei 2024
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.

10/10 – Uitstekend

Suk Hyung

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Natalie O op 7 mei 2024
Thank you for the perfect score! We look forward to welcoming you back for another amazing stay at the Hyatt Tempe again soon!

10/10 – Uitstekend

Ghassan, Rancho Cucamonga

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A like the service, rooms, breakfast, training room, the pools.
1 nacht verbleven in mei 2024
Reactie van Natalie O op 4 mei 2024
Thank you for your review. We look forward to welcoming your back.

10/10 – Uitstekend

Rafael, Lancaster

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place to stay
1 nacht verbleven in maart 2024
Reactie van Natalie O op 4 mei 2024
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.

10/10 – Uitstekend

Delyte

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Too expensive and hidden fees for one night
1 nacht verbleven in april 2024
Reactie van Natalie O op 1 mei 2024
Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance in the future, please contact me directly.

10/10 – Uitstekend

Tracey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Will stay again! Beautiful get away!
1 nacht verbleven in april 2024
Reactie van Natalie O op 1 mei 2024
Thank you for the perfect score! We look forward to welcoming you back for another amazing stay at the Hyatt Tempe again soon!

10/10 – Uitstekend

Kara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Natalie O op 28 apr 2024
We take great pride in the level of service that we provide. We would be honored to have you with us again during your next visit to the Tempe area.

10/10 – Uitstekend

Stephen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent option if you need somewhere to stay in Tempe. Easy airport access and a much better bet than downtown Phoenix.
3 nachten verbleven in april 2024
Reactie van Natalie O op 27 apr 2024
Thank you for your kind words. We appreciate your feedback and it will certainly be shared with the entire team. We take great pride in the level of service that we provide. We would be honored to have you with us again during your next visit to the Tempe area.

10/10 – Uitstekend

VASILKA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean. Modern. Friendly staff. Love the rooftop pool and bar. Loved the breakfast.
2 nachten verbleven in april 2024
Reactie van Natalie O op 27 apr 2024
Thank you so much for taking the time to write a review about your experience at the Hyatt Tempe. We take great pride in the level of service that we provide. We would be honored to have you with us again during your next visit to the Tempe area.

10/10 – Uitstekend

Dana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Natalie O op 27 apr 2024
Wow! Thank you for your amazing 5-star review!

2/10 – Ontzettend slecht

Derek

1 nacht verbleven in april 2024
Reactie van Natalie O op 10 mei 2024
It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 – Uitstekend

Julie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very kind and approachable. The breakfast options was really good. Although the pool is very small for that many rooms, it was very nice. If you are traveling to look at the college, no car is needed you can walk right on campus.
4 nachten verbleven in april 2024
Reactie van Natalie O op 18 apr 2024
Thank you for your review. We look forward to welcoming you back .

10/10 – Uitstekend

Brandon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was close to dining options and the campus. It served well as a central hub for our needs.
1 nacht verbleven in april 2024
Reactie van Natalie O op 18 apr 2024
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.

6/10 – Redelijk

Charles, Saco

first we have a miscommunication with expedia we never have a confirmation text and on the app eithe. So we gonna ask to be refund because we rent a another hotel !!!!
1 nacht verbleven in april 2024
Reactie van Natalie O op 18 apr 2024
It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance in the future, please contact me directly.

10/10 – Uitstekend

Stephen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient and comfortable. Recommended
2 nachten verbleven in april 2024
Reactie van Natalie O op 18 apr 2024
We are pleased to hear that your experience has been so enjoyable with us and we have shared your positive comments with our team.

10/10 – Uitstekend

Barb

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We came to participate in Pat's Run. It couldn't have been any easier or convenient. Great location and everything was like new in the room.
1 nacht verbleven in april 2024
Reactie van Natalie O op 18 apr 2024
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.

10/10 – Uitstekend

??

2 nachten verbleven in april 2024
Reactie van Natalie O op 7 mei 2024
Wow! Thank you for your amazing 5-star review!

10/10 – Uitstekend

Norman

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to where we’re running tomorrow.
1 nacht verbleven in april 2024
Reactie van Natalie O op 13 apr 2024
Thank you so much for the wonderful review. We look forward to the opportunity of welcoming you back in the near future. Hope you had a fantastic time at Pats run.

10/10 – Uitstekend

DeeAnn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a safe, comfortable hotel. We enjoyed our stay!
2 nachten verbleven in april 2024
Reactie van Natalie O op 12 apr 2024
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.

10/10 – Uitstekend

Phuong

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was clean and the beds were comfy! Rooms were also spacious.
2 nachten verbleven in april 2024
Reactie van Natalie O op 10 apr 2024
Thank you for taking time to share your feedback. We are glad to hear you enjoyed your room accommodations. We look forward to the opportunity of welcoming you back soon for another relaxing visit.

10/10 – Uitstekend

Bradford

2 nachten verbleven in april 2024
Reactie van Natalie O op 28 apr 2024
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.

10/10 – Uitstekend

Maia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really liked the breakfast that was included.
1 nacht verbleven in maart 2024
Reactie van Natalie O op 9 apr 2024
Maia, We look forward to the opportunity of welcoming you back soon for another relaxing visit.

10/10 – Uitstekend

Kathleen

3 nachten verbleven in april 2024
Reactie van Natalie O op 9 apr 2024
Kathleen, we look forward to the opportunity of welcoming you back soon for another relaxing visit.

6/10 – Redelijk

john

Positief: Netheid, staat van de accommodatie en faciliteiten
Room was a closet. No amenities other. Than a bar of soap. Not a real good experience
3 nachten verbleven in maart 2024
Reactie van Natalie O op 6 apr 2024
It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance in the future, please contact me directly.

10/10 – Uitstekend

Cory

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location to downtown Tempe. 5 min walk to the train, which goes to chase field and the airport. Mullet arena is a 2 minute walk away. Great breakfast, nice roof top patio, pool is very small but was never busy.
3 nachten verbleven in april 2024
Reactie van Natalie O op 6 apr 2024
Thank you for choosing us during your visit and taking the time to share your feedback. We are truly happy to learn you had such a wonderful experience and to have earned your recommendation. We look forward to your next visit.

10/10 – Uitstekend

Elijah

3 nachten verbleven in maart 2024
Reactie van Natalie O op 27 apr 2024
Wow! Thank you for your amazing 5-star review!

8/10 – Goed

Jose

1 nacht verbleven in maart 2024
Reactie van Natalie O op 27 apr 2024
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.

4/10 – Matig

Bikram

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
Room service never came even after asking front desk. Kept asking if we declined room service which I kept saying no to.
3 nachten verbleven in maart 2024
Reactie van Natalie O op 4 apr 2024
I apologize that you had that experience while staying at our property and that your stay was anything less than satisfactory.

8/10 – Goed

Jeanine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Natalie O op 4 apr 2024
I apologize that you had that experience while staying at our property and that your stay was anything less that satisfactory.

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about this hotel was amazing!!!
3 nachten verbleven in maart 2024
Reactie van Natalie O op 30 mrt 2024
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.

10/10 – Uitstekend

Molly

1 nacht verbleven in maart 2024
Reactie van Natalie O op 18 apr 2024
Thank you for taking time to share your feedback. We look forward to the opportunity of welcoming you back soon for another relaxing visit.

2/10 – Ontzettend slecht

Lacey, NEW PLYMOUTH

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was very nice and in a good location. Unfortunately I was woke up at 4:30 am every morning to very loud trucks outside my window. Banging noises, loud beeping it was awful. Would not recommend staying here unless you want to be woken up at 4:30 every morning.
3 nachten verbleven in maart 2024
Reactie van Natalie O op 30 mrt 2024
It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance in the future, please contact me directly.

8/10 – Goed

Leslie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location
2 nachten verbleven in maart 2024
Reactie van Natalie O op 30 mrt 2024
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.

10/10 – Uitstekend

Craig

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was clean and breakfast was great
1 nacht verbleven in maart 2024
Reactie van Natalie O op 19 mrt 2024
Thank you for your review. We look forward to welcoming you back.

10/10 – Uitstekend

Sharron

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful motel, clean, very friendly, overall great experience
2 nachten verbleven in maart 2024
Reactie van Natalie O op 19 mrt 2024
Thank you so much for the wonderful review and your kind words regarding cleanliness and great staff. We are very lucky to have such a wonderful team. We look forward to the opportunity of welcoming you back in the near future.

6/10 – Redelijk

Ray

Negatief: Voorzieningen
The hotel advertises a poolside bar but in reality it is only open Th, Fr, S and only from 5-10pm which is likely after you will be at the pool. Also, the trolley cars going by ring there bells nonstop so if you are a light sleeper good luck
3 nachten verbleven in maart 2024
Reactie van Natalie O op 19 mrt 2024
It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 – Uitstekend

Frank

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is amazing beautiful and perfect. If you are a light sleeper, be aware of fact a light rail train runs by one side of the hotel and a warning/safety bell rings a couple times an hour as it goes by outside. Personally I can sleep through anything and it didn't bother me at all, but I just kept thinking that if I were a light sleeper it would have been a problem and I was a little surprised that nobody has mentioned it previously in the reviews. But every single other thing was perfection at this property. It's beautiful, the breakfast is great, and stuff is amazing, the beds were comfortable. But if you're a light sleeper.......
1 nacht verbleven in maart 2024
Reactie van Natalie O op 19 mrt 2024
Thank you for taking time to share your feedback. We are sorry to learn of the challenges you experienced after your stay. Thank you again for taking time to share your concerns.

10/10 – Uitstekend

Pat

4 nachten verbleven in maart 2024
Reactie van Natalie O op 9 apr 2024
Pat, we cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.

2/10 – Ontzettend slecht

Ryan

Reisde met partner
Negatief: Netheid, personeel en service en voorzieningen
Came to Phoenix for a relaxing weekend getaway with my pregnant wife. After laying down to sleep the first night, we very quickly realized that our room was located directly in front of a train crossing that went *ding ding ding ding ding ding* all night long every 20-30 minutes. Didn’t get any sleep the first night so we called down to the reception in the morning & asked to move rooms. They said they couldn’t accommodate that but they could offer us ear plugs. They had clearly heard this complaint before. When we came back to the room for the 2nd night, the room hadn’t been serviced, so there were no clean towels, soaps, etc. We were frustrated but tried to keep a positive attitude as my wife is pregnant & we were on this trip as a small getaway. We laid down to sleep the 2nd night and after a couple rounds of the *ding ding ding ding ding* being loud enough to hear through ear plugs, decided that it was too loud & annoying. We packed up our things & left the hotel & drove back home to Las Vegas in the middle of the night. I honestly hate leaving bad reviews but I definitely wouldn’t stay at this property again. Bummer.
2 nachten verbleven in maart 2024
Reactie van Natalie O op 19 mrt 2024
Thank you for taking time to share your feedback. We are sorry to learn of the challenges you experienced after your stay.Thank you again for taking time to share your concerns.

10/10 – Uitstekend

Cynthia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay! The room was clean and the breakfast was excellent. We stayed at a couple other hotels while visiting Arizona and this one was our favorite.
2 nachten verbleven in maart 2024
Reactie van Natalie O op 17 mrt 2024
Thank you so much for the wonderful review and your kind words regarding our great breakfast and cleanliness. We look forward to the opportunity of welcoming you back in the near future.

8/10 – Goed

Tavionne

Excellent
2 nachten verbleven in maart 2024
Reactie van Natalie O op 15 mrt 2024
Thank you for your amazing review! I can't thank you enough for your thoughtful review. We look forward to welcoming you back very soon!

10/10 – Uitstekend

Marla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful and clean.
1 nacht verbleven in maart 2024
Reactie van Natalie O op 15 mrt 2024
Thank you so much for the wonderful review and your kind words regarding how beautiful and clean our property is. We look forward to the opportunity of welcoming you back in the near future.

8/10 – Goed

Tom

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was amazing! Great room & loved the rooftop deck with pool. The staff were nice but many of them were “new” and that’s exactly how they responded to questions or requests…I’m “new” I don’t know…no attempt to find the answer to what you need which was disappointing. We would definitely return and recommend this location but wish the staff cared more about the guests to figure it out and not respond with “I’m new, I don’t know”
1 nacht verbleven in maart 2024
Reactie van Natalie O op 15 mrt 2024
Thank you so much for taking the time to write a review about your experience at the Hyatt Tempe. We take great pride in the level of service that we provide. We would be honored to have you with us again during your next visit to the Tempe area.

8/10 – Goed

Jennifer, Chicago

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice big room and bathroom. Breakfast area was spacious and clean. Rooftop bar is not always staff on hours they post, so ask ahead of time.
1 nacht verbleven in maart 2024
Reactie van Natalie O op 8 mrt 2024
Thank you so much for the wonderful review and your kind words regarding our wonderful property. We look forward to the opportunity of welcoming you back in the near future.

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location. Parking is in the ASU self park. The room key worked for it but it still cost 15 bucks a day.
2 nachten verbleven in februari 2024
Reactie van Natalie O op 6 mrt 2024
Thank you so much for the wonderful review and your kind words regarding our great location. We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.

10/10 – Uitstekend

Guisela

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. Pool could be bigger, but view was very nice.
1 nacht verbleven in februari 2024
Reactie van Natalie O op 6 mrt 2024
Thank you for the perfect score! We look forward to welcoming you back for another amazing stay at the Hyatt Tempe again soon.