Luxe hotels in Phuc Yen

'Total lack of politeness and helpfullness of staff. Nobody exceptmanager speaks english or tries to understand you. Upon checking they downgraded us to a cheaper forest room. We were not allowed to eat in 2 restaurants because we were white, they explicitely said. Food was below avarage and with loud movie Annie on background. Infested with mosqitos. Lake pool is just the dirty lake. Were not able to even get water in our room after trying for 1 hour because of lack of english and willingness to...

'Too far from hanoi. When we checked in, no front desk, just the guard who hardly speak English. Unable to turn on heater as no instructions when we got in later.'

'예약 후 방문했음에도 불구하고 예약 확인이 안되어 30분 정도 기다릴수 밖에 없었고... 빌라에 도착했는데 청소중이라 바닥에는 물기가 그대로 있었으며 10분 넘게 또 기다릴수 밖에 없었습니다. 그리고 에어컨 내부 청결상태가 불량했고 침대 및 이불은 사용하기 싫을 정도였습니다. 좋은 위치, 풍경, 가격대의 고품질 빌라로써 개선을 했으면 좋겠네요'

'Incredible staff. Anthony and his team in the Tram V restaurant were superb.'

'Geweldig kleinschalig hotel in het chaotische Hanoi. Er werken zulke lieve, vriendelijke mensen. Mooie inrichting, schoon en gezellige skybar! Kan het iedereen aanraden.'

'Super locatie, alles in de buurt en op loop afstand'

'Awesome hotel stay. The employees were absolutely top notch. Quiet location from the Old Quarter. We stayed two separate occasions within the same week and experience two different views <3. When we arrived back to the second part of the stay, our luggages were already in our room. Thanks to the staff for making our stay a fantastic one. '

'Clean room, good breakfast, and friendly staff. Will definitely stay again.'