Vind je ideale hotel in Phuc Yen

'Total lack of politeness and helpfullness of staff. Nobody exceptmanager speaks english or tries to understand you. Upon checking they downgraded us to a cheaper forest room. We were not allowed to eat in 2 restaurants because we were white, they explicitely said. Food was below avarage and with loud movie Annie on background. Infested with mosqitos. Lake pool is just the dirty lake. Were not able to even get water in our room after trying for 1 hour because of lack of english and willingness to...

'Too far from hanoi. When we checked in, no front desk, just the guard who hardly speak English. Unable to turn on heater as no instructions when we got in later.'

'예약 후 방문했음에도 불구하고 예약 확인이 안되어 30분 정도 기다릴수 밖에 없었고... 빌라에 도착했는데 청소중이라 바닥에는 물기가 그대로 있었으며 10분 넘게 또 기다릴수 밖에 없었습니다. 그리고 에어컨 내부 청결상태가 불량했고 침대 및 이불은 사용하기 싫을 정도였습니다. 좋은 위치, 풍경, 가격대의 고품질 빌라로써 개선을 했으면 좋겠네요'

'We were 3 of only 5 people in the hotel so services were at a bare minimum, which sucked for us. The place looked fresh and new, which is hard to do as things age quickly in Vietnams climate. The room was delightful and comfortable. The bathroom was a wet room and well laid out. Don't sit on the side of the bath as it's held down and tipped up me which took a bit a work to rectify. Breakfast 1was terrible, with no menu to choose from it was just prepared and here's something to eat. Breakfast 2...

'This was one of the most confusing stays I have ever had, firstly communication from the park was great at first and then more and more and more.. the contact loves a good information flood on WhatsApp So I thought I had all the information I could need, but quickly realised I actually knew nothing. Google does not tell you much about the resort apart from poor reviews on restaurants, but I could not find a mart, shops, anything really? There is no information about the resort available, I...

'Khách sạn không sạch sẽ, nhân viên ăn nói khó nghe và không nhiệt tình giúp đỡ khách'

'Schoon, vriendelijk, behulpzaam, goed ontbjt. Jammer dat het dakterras gerenoveerd werd. Prima prijs qualiteit verhouding en vooral geweldige locatie!'

'Personalet var rigtigt flinke, alle sammen. Super fine værelser samtidigt. Alt i alt god oplevelse. '

'Trevlig personal som var tillmötesgående å hjälpsamma'

'ジムやぷー'

'Such amazing staff and friendliness - they made everything so easy. Special should out to Adrian!'

'Spend 2 nights in Splendid Holiday. At arrival we got some travel advice from the reception staff. She speaks really good english! Location is perfect, in the heart of Hoan Kiem and everything on walking distance. Room was really good, but a lilttle bit over-priced for what you get. Bathroom is really small. We got the room on the same floor as the reception, so it was a little bit noisy some times (you hear the phone ringing, people talking etc.) All and all, it was a good hotel. We...

'Nice space and friendly staff, clean room and great shower. Used the gym space and while small it was well appointed. Close to all the action, overall a really nice place! '

'Cool balcony with clear street view. New and attractive interior. Staff are friendly and quick.'

'The staff was stellar, very helpful and went out of their way to help us have a comfortable stay.'

'室内はとても清潔でサービスも良かったが、バスローブが回収され一日目にしか利用できなかった点のみ残念に感じました。'

'Hotel come with onsen'

'Staff were excellent, bed v comfortable, pho bo amazing at breakfast.'