Spahotels in Phuc Yen

'Total lack of politeness and helpfullness of staff. Nobody exceptmanager speaks english or tries to understand you. Upon checking they downgraded us to a cheaper forest room. We were not allowed to eat in 2 restaurants because we were white, they explicitely said. Food was below avarage and with loud movie Annie on background. Infested with mosqitos. Lake pool is just the dirty lake. Were not able to even get water in our room after trying for 1 hour because of lack of english and willingness to...

'예약 후 방문했음에도 불구하고 예약 확인이 안되어 30분 정도 기다릴수 밖에 없었고... 빌라에 도착했는데 청소중이라 바닥에는 물기가 그대로 있었으며 10분 넘게 또 기다릴수 밖에 없었습니다. 그리고 에어컨 내부 청결상태가 불량했고 침대 및 이불은 사용하기 싫을 정도였습니다. 좋은 위치, 풍경, 가격대의 고품질 빌라로써 개선을 했으면 좋겠네요'

'Khách sạn không sạch sẽ, nhân viên ăn nói khó nghe và không nhiệt tình giúp đỡ khách'

'This was one of the most confusing stays I have ever had, firstly communication from the park was great at first and then more and more and more.. the contact loves a good information flood on WhatsApp So I thought I had all the information I could need, but quickly realised I actually knew nothing. Google does not tell you much about the resort apart from poor reviews on restaurants, but I could not find a mart, shops, anything really? There is no information about the resort available, I...

'We hadden een kleinere kamer geboekt maar die was ook prima. Goed bed. Goeie badkamer. Stille airco. Ook nu weer top behulpzaam personeel.'

'Incredible staff. Anthony and his team in the Tram V restaurant were superb.'

'Staff were very friendly and helpful. Gave good advice and made sure you got the best deals nearby and for tours. Breakfast was great start to each day. Rooms are very clean and well kept. If I visit Hanoi again I will for sure stay here again as location was easy to get everywhere.'

'100/10 for Proverb Hotel. I was hesitant to book since I saw this was a brand new hotel but so glad I chose this stay. The service and the staff were excellent. The hotel is beautiful and very clean. The breakfast was so good, so many options! There’s also a great rooftop bar and pool. Would definitely stay again!'