Lobby

Beoordelingen van Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
180 Gamma Drive, Pittsburgh, PA

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 210 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 277 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 202 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 145 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 168 van 1002 beoordelingen" "

6,4/10

Netheid

7,4/10

Personeel en service

6,6/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Shashidhar

Zakenreiziger, Reisde met familie
Negatief: Netheid
Rooms are not clean and bathrooms are wet.
1 nacht verbleven in april 2024

4/10 – Matig

Baebae

Reisde met familie
Negatief: Netheid, personeel en service
The 1st room they gave me had someone in it still the 2nd room had cigarette ashes in the tub window curtains had food on them carpets were stained in several different areas in the room
1 nacht verbleven in april 2024
Reactie van Will op 17 apr 2024
I am very sorry we did not exceed your expectations. Can you please share with me the name on the reservation and your stay dates so I can look into these matters?

6/10 – Redelijk

Benjamin, Fredericksburg

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
The staff were friendly and welcoming. We arrived around 2 AM on an early Sunday morning and guests were playing Cornhole with music under the covered entrance to the hotel. Staff were with the guests playing. I felt like it was too late to be playing Cornhole literally at the front entrance. Our bathroom floor had hair on the floor and in the shower. The staff member at breakfast made it awkward by being overly friendly and making jokes and comments that were not appropriate. Overall, it was an okay stay but one where the ratings are higher than what you actually experience. The staff ask everyone to put in a review at breakfast and I feel it skews the ratings online. This was not a terrible stay and the bed was comfortable but will not be my first choice.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Robert

2 nachten verbleven in april 2024

10/10 – Uitstekend

scott, parma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quick check in, nice rooms!
1 nacht verbleven in april 2024

6/10 – Redelijk

Jeremy

Reisde met familie
Negatief: Voorzieningen
The room was not the cleanest room but not terrible. Felt terrible for the front desk worker when he was tasked with finding items for a guest and had to leave the front desk because no one else was working. Had quite the line waiting after he came back 20 minutes later.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Parankirinathan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safe, secure, easy parking, night manager is good at the front desk, amazing breakfast, the lady who worked on the day is so friendly and good customer service as well
1 nacht verbleven in maart 2024

6/10 – Redelijk

Michael, New Kensington

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
It was ok for a quick night, the breakfast was the worst ever, not even worth getting up for
2 nachten verbleven in maart 2024

8/10 – Goed

Mermaid

Positief: Staat van de accommodatie en faciliteiten
Nice hotel I had to reclean the room. Service was good breakfast wasn’t for me bar/ restaurant was a major plus
3 nachten verbleven in maart 2024

8/10 – Goed

Kyle

Very nice place for the price.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Alexus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

8/10 – Goed

Elizabeth

Positief: Netheid, personeel en service
5 nachten verbleven in januari 2024

10/10 – Uitstekend

Justin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was close to my family members
2 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Kenji

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No one was working the lobby for over five minutes after we arrived. The person that showed up from outside was inebriated and had trouble finishing sentences while checking us in. Finally, the room we were given had not been cleaned since the last occupant. Worst hotel experience ever.
1 nacht verbleven in februari 2024

4/10 – Matig

Jason

Negatief: Netheid, staat van de accommodatie en faciliteiten
Rather unclean property and quite far from other amenities.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Betty

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Vincent, Saint Laurent

1 nacht verbleven in januari 2024

6/10 – Redelijk

Richard

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The facility was older and weathered.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Netheid
Staff was great at check in and check out. Room appeared dirty. And when showering the tub didn’t drain. When wife was showering hair and black funk came up around her feet. Extremely disgusting
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Amere

1 nacht verbleven in december 2023

10/10 – Uitstekend

Rachelle

3 nachten verbleven in december 2023

10/10 – Uitstekend

Lashawnda

5 nachten verbleven in december 2023

6/10 – Redelijk

Marshall

5 nachten verbleven in december 2023

4/10 – Matig

Eugene

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

Shawn

Positief: Personeel en service
Rooms a decent size all the needed features just a little dated kinda felted like i was in a basement surrounded by painted block walls.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Christopher

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The outside energy.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Laura

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Never again
5 nachten verbleven in november 2023

8/10 – Goed

Simone

Positief: Personeel en service, comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

Dependable

1 nacht verbleven in november 2023

10/10 – Uitstekend

Itohan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome stay
1 nacht verbleven in november 2023

10/10 – Uitstekend

Anna

1 nacht verbleven in oktober 2023

8/10 – Goed

Willard

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Need clean towels daily not every three days. The first 2 nights the staff was not aware.
4 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Stephen

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023

8/10 – Goed

Jeanne

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Price
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Shirley

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property is very old and run down. It looks nothing like the pictures. The rooms are dirty, the bathrooms are a mess, the beds have the old box springs, and the only good thing you can say about the property is it has a breakfast that is free. But for $124, find someplace else to stay.
1 nacht verbleven in november 2023

4/10 – Matig

Kristin

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
When we were checking in a man came in from the bar restaurant and was yelling at the man at the front desk about something that happened in the bar. Then right after that two men got in a fight with another guy right at the entrance. They started punching each other while my four kids and my parents (aged 78) were sitting there. It was pretty scary. The pool was nice and big, but the pool area is very dirty. The heat in my parents’ room didn’t work and we had to switch their room. When we went to switch their room another woman was waiting to switch her room because her sofa bed had no mattress. She ended up asking for her money back and leaving the hotel. Also, there seems to be nothing at all near the restaurant.
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Charles

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Poor signage around hotel making it difficult to find entrance. Room given hadn’t been cleaned. Second room given wasn’t a whole lot better.
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Julie

Negatief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2023

6/10 – Redelijk

Gregory

Positief: Personeel en service, comfort kamer
Bad breakfast! Nothing left!
1 nacht verbleven in november 2023

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Nice Staff, Disappointed by Everything Else
Front desk and breakfast attendants were very personable but the rest was disappointing. The inside of the microwave was so rusted it would surely start a fire. I did tell the front desk and they wrote it down to pass to maintenance. The cabinets and closet doors were hanging off the hinges/rail. The toilet paper didnt have a bar. There were holders for tissues and paper towels but both were empty. All the kitchenware was stuck in some sticky substance in the drawer. The shower curtain was pink from mildew and they definitely don't vacuum along the edges of any wall or furniture. There were burn holes in the curtain and a gaping hole where the balcony door lock should have been...the only reason I didnt change rooms at that point was because the door couldn't be opened no matter what I tried. At breakfast, the coffee and hot water were empty at both stations, even though there was still an hour left for breakfast both days of my stay and the counters were completely littered with cereal, scrambled eggs, empty creamer cups and used sugar packs. I couldn't bring myself to eat there either day because it just didn't seem clean at all. The attendent was very sweet but completely overwhelmed.
Mildew Shower Curtain
Rusted Microwave (Fire Hazard)
Rusted Microwave (Fire Hazard)
Room
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Kyle

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Max

1 nacht verbleven in november 2023

6/10 – Redelijk

Joseph

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Three and a half stars overall. Customer service, the breakfast offerings, the supportive pillows and bed mattress as well as the pool were the best features. The key card didn't work consistently, which was annoying.
1 nacht verbleven in november 2023

6/10 – Redelijk

Vanessa

Positief: Personeel en service, comfort kamer
Negatief: Netheid
Just ok
Our stay was just ok. The bathroom was clean, bed was comfortable however the sheets had stains on them. The key card didn't work when we tried to use the pool. The exterior doors were unlocked at all times even though there was a sign that key card was required to get in. The best part of our stay was that there is a bar and grill attached to the hotel.
3 nachten verbleven in november 2023

8/10 – Goed

Michael

Positief: Netheid, personeel en service en comfort kamer
The stay was fine, clean room friendly staff .the food was above average the lounge staff great!! will stay again if we go another time
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Corneileus

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

David

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
A dated building with dirty rugs and chipped paint everywhere. Room was clean and quiet. A functional hotel for travellers
1 nacht verbleven in november 2023

10/10 – Uitstekend

Desiree

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Majed, CHEVY CHASE

Positief: Personeel en service
Negatief: Netheid
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Caitlin

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, personeel en service
Was sent to an unclean room at first and staff did correct the issue but were not friendly about it.
1 nacht verbleven in oktober 2023