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Beoordelingen van Hilton Garden Inn Pittsburgh University Place

3 out of 5
Hilton Garden Inn Pittsburgh University Place
3454 Forbes Ave, Pittsburgh, PA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 546 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 294 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 97 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 1002 beoordelingen" "

8,8/10

Netheid

9,2/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Dennis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only thing i didn't like was basically valet only
1 nacht verbleven in mei 2024

6/10 – Redelijk

Jill

Positief: Personeel en service, staat van de accommodatie en faciliteiten
The shower in the bathroom had mildew in the tile grout, but overall it was a decent place to stay for one night.
1 nacht verbleven in mei 2024

4/10 – Matig

Ashley

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Honestly one of the worst Hilton experiences I've had. I'm a travel nurse so I'm used to staying in different hotels, but this visit was for a concert. The location was convenient, but everything was outdated. We had a suite and everything from the room, linen, lighting, electronics were a time capsule from 2006 it seems. Paid $180 for a night and didn't even have complimentary breakfast like every other Hilton I have stayed in. Staff had an overall lack of enthusiasm. This doesn't even begin to address the $30 valet charge to park it in the hotel garage overnight. Absolutely a nickel and dimed expérience and I would recommend going and staying elsewhere. Also if you're staying for the Peterson events center, just know that the 0.25 distance to the venue is completely uphill to get there.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Flavia, Bethesda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All good
1 nacht verbleven in mei 2024
Reactie van MR op 19 mei 2024
Thank you for your feedback. I am glad that you enjoyed your stay and we hope to see you again in the future.

10/10 – Uitstekend

Junior

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Convenient to the university.
1 nacht verbleven in mei 2024
Reactie van MR op 19 mei 2024
Thank you so much for your feedback on your recent stay. We are glad that you enjoyed your time with us and that we were conveniently located close to the university. We hope to see you again.

10/10 – Uitstekend

HUI

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is in a very convenient location. The staffs are friendly and very helpful.
5 nachten verbleven in mei 2024
Reactie van Nathan op 18 mei 2024
Thank you for taking the time to leave us a review after your stay. It is great to hear that our staff was friendly and helpful during your time at our property. We look forward to hosting you in the future for another excellent experience!

10/10 – Uitstekend

Larisa, San Ramon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van MR op 14 mei 2024
Thank you so much for your feedback! We are glad that you enjoyed your stay with us.

8/10 – Goed

Brett

3 nachten verbleven in april 2024
Reactie van MR op 11 mei 2024
Thank you so much for your feedback. We are glad that you enjoyed your stay with us and hope to see you again.

10/10 – Uitstekend

Daisy

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The only thing I will like is that consider to have security box in every room .
4 nachten verbleven in april 2024

8/10 – Goed

Amy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good spot for Pitt and CMU. Walkable to area restaurants and shops. Room was clean with plenty of space.
1 nacht verbleven in mei 2024
Reactie van MR op 6 mei 2024
Thank you so much for your feedback! I am glad that you our location was convenient for you. We hope to see you again!

10/10 – Uitstekend

Mickey

1 nacht verbleven in april 2024
Reactie van Nathan op 18 mei 2024
Thank you for taking the time to leave us a review after your stay. We look forward to hosting you in the future for another excellent experience!

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van MR op 27 apr 2024
We are glad that you enjoyed your stay with us! We hope to see you again soon.

6/10 – Redelijk

Humayun, Edson

1 nacht verbleven in april 2024
Reactie van MR op 27 apr 2024
Thank you for your feedback! We hope you enjoyed your stay.

10/10 – Uitstekend

DEBRA, Elton

1 nacht verbleven in april 2024
Reactie van MR op 14 mei 2024
Thank you for your feedback. We are glad that you enjoyed your stay and hope to see you again.

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was clean, service was fast and friendly. Valet service speedy.
1 nacht verbleven in april 2024
Reactie van Maddie op 22 apr 2024
Thank you for your feedback on your recent stay! I appreciate your kind words about our service here and we hope to see you again in the future!

10/10 – Uitstekend

Flavia, Bethesda

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very pleased with our short stay.
2 nachten verbleven in april 2024
Reactie van Maddie op 22 apr 2024
Thank you for your feedback! I am glad to hear that you enjoyed your stay. We hope to see you again soon.

6/10 – Redelijk

Serguei, Bothell

Zakenreiziger
My main concern was, that housekeeping not available daily, front desk told me - every other day, also breakfast in the Hotel was not very good it all.
3 nachten verbleven in april 2024
Reactie van Maddie op 22 apr 2024
Thank you for your feedback! Our housekeeping is every other day, but we can provide daily service upon request. I am sorry you did not enjoy our breakfast; I will make sure to pass this feedback along to our team. I hope if you choose to stay with us again, we can provide a much better experience for you.

4/10 – Matig

Shuangbao

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The room needs upgrade. Noise AC and windows cannot open.
3 nachten verbleven in april 2024
Reactie van JC op 19 apr 2024
Thank you for your comments regarding your recent stay at the Hilton Garden Inn. We are in the beginning stages of planning for a renovation and couldn't be more excited! We will look into the noise concern and want to thank you for bringing this to our attention. Wishing you a wonderful weekend,

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Maddie op 17 apr 2024
Thank you for your feedback! We are glad that you enjoyed your stay with us and hope to see you again.

2/10 – Ontzettend slecht

Romany

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk guys was very mean. It's not friendly at all and the price way too much. Then what worth it We are not happy at all do not recommended to anyone
1 nacht verbleven in april 2024
Reactie van Maddie op 17 apr 2024
Thank you for your feedback. I apologize for the interaction you had when you checked in to the hotel. I will be discussing this with our front desk team because we always want to provide a friendly environment for our guests. I hope if you choose to stay with us again, we can provide a much better stay for you.

10/10 – Uitstekend

Paul

1 nacht verbleven in april 2024
Reactie van Maddie op 23 apr 2024
Thank you for your feedback! I am glad you had an enjoyable experience.

10/10 – Uitstekend

paula

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the cleanliness of the hotel, a very walkable area, the only thing would be that you have to pay for the breakfast and parking. Nevertheless, will definitely be coming back, especially to visit my daughter at university.
2 nachten verbleven in maart 2024
Reactie van Maddie op 6 apr 2024
Thank you so much for your kind comments about our hotel. There are other self-park options in the area and our front desk has a list of them at the desk if you ever need it. We are looking forward to seeing you again!

8/10 – Goed

Mai

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
I don’t like that I have to pay to park at the hotel.
2 nachten verbleven in maart 2024
Reactie van Maddie op 1 apr 2024
Thank you for your feedback on your recent stay. Unfortunately, the only parking we offer at the hotel is the valet parking, but there are other parking options available in the area if you were to stay with us again. Our front desk is more than happy to provide you with a list of parking options around our hotel.

10/10 – Uitstekend

sue

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in maart 2024
Reactie van Nathan op 30 mrt 2024
Thank you for taking the time to leave us a review after your recent stay with us. It's always good to see a guest had a great experience at our hotel. We look forward to hosting you again in the near future!

10/10 – Uitstekend

Melissa, Martinsburg

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No parking for SUV but other than that it was a great place to stay
2 nachten verbleven in maart 2024
Reactie van Maddie op 30 mrt 2024
Thank you for your feedback!

6/10 – Redelijk

?

Reisde met familie
Positief: Voorzieningen
Good choice if you visit Pittsburgh University or Carnegie Mellon university
1 nacht verbleven in maart 2024
Reactie van Maddie op 29 mrt 2024
Thank you so much for your feedback! We hope that you enjoyed your stay with us.

8/10 – Goed

Alexandria

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was fairly clean but the on-site parking was $30 a night which was a bit of an unexpected cost, and the valets were not the most polite. Room was a bit smaller than expected and there was no information about the amenities in the room nor were we informed at check in about dining options at the hotel you had to ask. Would also have loved a fan in the bathroom and a bathroom door that wasn’t so heavy we had to prop it open with a table to be able to speak to each other while getting ready! Worked for a brief stay and was easy to get where we needed to go but I probably won’t be returning to this location.
1 nacht verbleven in maart 2024
Reactie van Maddie op 28 mrt 2024
Thank you so much for providing us with feedback on your recent stay. We will be passing this information along to discuss with our team.

10/10 – Uitstekend

Frank

Reisde met familie
Completely satisfied except for having to pay for parking. I’ve traveled a lot and this is the first time I had to pay for parking. Would have been nice to know before booking!
1 nacht verbleven in maart 2024
Reactie van Maddie op 28 mrt 2024
Thank you for your feedback. We will be passing this information along to discuss with our team.

10/10 – Uitstekend

James

Reisde met partner
We liked the valet parking, in room refrigerator, coffee maker, microwave wave. We missed the individual bathroom amenities, including the shower cap-all precovid amenities. Only the bar/ grill was open with a not very interesting menu to us. Sam, an excellent server, was doing everything by herself.
2 nachten verbleven in maart 2024
Reactie van Maddie op 23 mrt 2024
Thank you for your feedback. We will be discussing this information with our team.

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stay in Oakland a lot but this was my first time in this hotel, and I was impressed! One of the best places to stay - closer than anything else to convenient dining options. Valet-only parking is a little annoying but there is a garage a block or so away that you can park in 24 hours.
2 nachten verbleven in maart 2024
Reactie van Maddie op 20 mrt 2024
Thank you so much for your feedback. We are glad that you enjoyed your time here with us. We hope to see you again in the future!

8/10 – Goed

Kathryn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel and staff were great overall. Room was clean and comfortable. But traffic noise from Forbes Avenue was definitely noticeable and at times, loud. Bathtub drain piece was not working.
2 nachten verbleven in maart 2024
Reactie van Jill Curry op 19 mrt 2024
Thank you for sharing comments regarding your experience at our hotel after your visit. We appreciate the feedback and will follow up on the items that need attention in the room. Appreciate your business. Thanks again!

10/10 – Uitstekend

Rezarta

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had breakfast at the lobby great service and delicious food.
1 nacht verbleven in maart 2024
Reactie van Maddie op 19 mrt 2024
Thank you for your feedback! We are glad you enjoyed your stay.

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy access to everything around Pitt. Clean, friendly and convenient. Was able to park on street for a more affordable rate then the valet. Would stay again.
1 nacht verbleven in maart 2024
Reactie van Maddie op 19 mrt 2024
Thank you for your feedback! We are so glad that you enjoyed your stay with us.

10/10 – Uitstekend

Santo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was in walking distance to campus . Rooms a bit outdated but clean and comfortable
1 nacht verbleven in maart 2024
Reactie van Maddie op 18 mrt 2024
Thank you for providing us with feedback!

8/10 – Goed

Eric, Lake Forest

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Maddie op 18 mrt 2024
Thank you for your feedback! We are glad you enjoyed your stay.

10/10 – Uitstekend

Cee

3 nachten verbleven in maart 2024
Reactie van Maddie op 6 apr 2024
We are glad you enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

Edu

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Very courteous staff, clean environment & quiet.
2 nachten verbleven in maart 2024
Reactie van Maddie op 14 mrt 2024
Thanks for your feedback! We are glad you enjoyed your stay.

10/10 – Uitstekend

Marla

Positief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Maddie op 14 mrt 2024
Thank you for your feedback.

8/10 – Goed

Haylee

1 nacht verbleven in maart 2024
Reactie van Maddie op 1 apr 2024
Thank you for your feedback, we are glad to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Maddie op 11 mrt 2024
Thanks for your feedback. We are glad you enjoyed your stay!

10/10 – Uitstekend

Elizabeth

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was nice, the room was clean. I just do t like the $30 to park and that it has to valet.
1 nacht verbleven in maart 2024
Reactie van Maddie op 9 mrt 2024
Thank you for your feedback! We will be sharing this with our team.

10/10 – Uitstekend

Mendie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First time staying at this location. Liked the location.
1 nacht verbleven in maart 2024
Reactie van Maddie op 8 mrt 2024
Thank you for your feedback. We are glad you enjoyed your stay with us.

10/10 – Uitstekend

Rafael

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Did not feel clean, but the worst part was having to tag along luggage through stairs..up or down.
1 nacht verbleven in maart 2024
Reactie van Maddie op 5 mrt 2024
Thank you for your feedback on your recent stay. I am sorry to hear that you did not have a good experience with us. I will be passing this information along to discuss with our team. I hope if you choose us again, we can provide a much better experience for you.

10/10 – Uitstekend

Jasen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed at this hotel to meet family in the city. Room and bathroom were spacious and clean. Staff were professional and helpful.
2 nachten verbleven in maart 2024
Reactie van Maddie op 4 mrt 2024
Thanks for your feedback! We are glad you enjoyed your stay.

10/10 – Uitstekend

Amala

1 nacht verbleven in februari 2024
Reactie van Maddie op 20 mrt 2024
Thank you for your feedback! We are glad that you enjoyed your stay with us.

10/10 – Uitstekend

Santo

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Safe and close to campus
1 nacht verbleven in februari 2024
Reactie van Maddie op 27 feb 2024
Thank you for your feedback on your most recent stay. We are glad that you enjoyed your time with us.

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in februari 2024
Reactie van Maddie op 27 feb 2024
Thank you for your feedback. We are glad you enjoyed your stay.

6/10 – Redelijk

Lindsay

Positief: Personeel en service, voorzieningen
The staff was very kind and drink service was excellent! Good value for a place to spend the night - would have liked a cleaner room though… bed was comfortable. The room was pretty worn and a bit dirty.
1 nacht verbleven in februari 2024
Reactie van Maddie op 27 feb 2024
Thank you for your feedback on your most recent stay. I will make sure to pass along your feedback to the necessary departments. We hope to see you again in the future.

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Maddie op 24 feb 2024
Thank you for your feedback! We are glad you enjoyed your stay with us.

4/10 – Matig

Minnie

Positief: Netheid, personeel en service
Negatief: Comfort kamer
HVAC problems. I had to ask every freezing night for it to be fixed. Drawer dirty. I stopped looking and touching.
2 nachten verbleven in februari 2024
Reactie van Jill op 20 feb 2024
Minnie, I am so sorry you experienced HVAC problems throughout your stay. Thank you for sending this information along. Our maintenance team will be double checking that particular unit to ensure no other guest has the same experience. Hope you have an amazing day!