Hotels in de buurt van Plaza Carolina (San Juan)

'Received an email a few hours before check in that this was not actually available due to some kind of technical difficulty with the booking process. Did not receive a response about a refund for days. Spent over an hour on the phone with Expedia in between. '

'just wanna say the ocean water is warmer than this so called hot tub haha the rooms were decent and the property is ok . was a decent place to stay for the price, but don't plan on using the hotub haha '

'The staff was very nice. I had expressed that my dad is disabled and we would’ve liked a first floor room. In fairness the hotel wrote back to say that the ADA room would’ve cost $70 more and my parents opted to pass on the extra cost. When they arrived, they were assigned to the THIRD FLOOR! With no elevator, I’m disappointed that they already had the information and still placed them on the top floor. They could have at least assigned them the second floor room. The young lady in reception was...

'Une odeur nauséabonde dans la chambre. Ça sent l’humidité. Pas d’eau chaude. C’est loin d’être comme sur les photos. Nous avons été très déçus.'

'Location is great '

'Veel geluid op straat'

'Ontbijt was vreselijk en peroneel gaf geen uitleg bij aankomst.'

'Vue sur la plage mais l’unité d’air climatisé très bruyant et panne d’électricité dans ma chambre le 2e jour ( vite réparée) personnel très accueillant et serviable à la réception '

'Had to pay for parking outside the hotel'

'Beach was beautiful!'

'Great place '

'Great costumer service! Experience was a 10/10'

'Close to many things ! The mattress was really comfy too. '

'Conveniently located to food and the beach…'

'Nice little place. Not fancy but hit the right spots. '

'The hotel itself is located along a busy stretch of expressway a couple miles from SJU airport. It’s about a 10 minute walk to a gorgeous beach with lounge chairs and umbrellas. The pedestrian overpass has about 25 steps on each side.. not for someone with mobility issues. The elevator was not working. Parking is very limited. Check in was fast and efficient with pleasant and friendly staff. Room was comfortable though kinda small. Nice bed and large walk in shower. Nice little pool with bar...

'It was a beautiful hotel with '

'Excellent in every way except for the tv. '

'I paid $225 per night for six nights to not have my bed and towels changed at all. Other guests or people outside fighting and yelling most of the nights. No air conditioning, just waking up in a sweat. Water not hot in the shower. Constant water running from the roof outside my door, and animals waking me up every morning at 4:00am. Aura House, Isa Verde, Puerto Rico is the worst place to stay.'