Een binnenzwembad

Beoordelingen van John Carver Inn & Spa

3 out of 5
John Carver Inn & Spa
25 Summer Street, Plymouth, MA

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 388 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 312 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 170 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 91 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 42 van 1003 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice Hotel
1 nacht verbleven in mei 2024

6/10 – Redelijk

Ang

Reisde met partner
Positief: Personeel en service
Lots of construction noise starting at 9am. Lots of construction going on. No hot water for several days. No cleaning service all week.
1 nacht verbleven in april 2024

8/10 – Goed

Ang

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I enjoyed the convenience of being close enough to walk to Plymouth landmarks. But I wish there was complementary coffee in the lobby especially in the morning. It was a major inconvenience to walk several blocks to get coffee.
6 nachten verbleven in april 2024
Reactie van John Craver Inn Staff op 1 mei 2024
Hello Ang,Thank you for your review. I am sorry to hear that you felt that you needed to go so far for coffee, We do stock a coffee maker and all the accouterment for enjoying coffee in your room, as well as the restaurant on property were both options for you.

2/10 – Ontzettend slecht

Julie

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Don’t let those quaint historic photos of rooms fool you, our room looked nothing like it. This hotel is old and tired. There reception desk, lobby, elevator everything is run down and not at all well maintained. There Hearth & Kettle restaurant is closed. This is a sad run down place. They need to close for several months and renovate the entire experience. Open again when they are a historic hotel and not a run down dilapidated building. Sad so sad.
1 nacht verbleven in april 2024
Reactie van GM op 28 apr 2024
The Hearth n Kettle left in 2020 and I believe no longer has any locations open.We do not advertise them as being at this location . We do have a restaurant we have had CJs restaurant and the food is amazing. We have been undergoing renovations since last year and our rooms have all been newly renovated. I do apologize you did not enjoy your stay and do hope you will try us again in the future.

8/10 – Goed

Qian

1 nacht verbleven in april 2024
Reactie van John Craver Inn Staff op 1 mei 2024
Hello Qian,Thank you for your ranking of our property!

10/10 – Uitstekend

Diane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van John Craver Inn Staff op 1 mei 2024
Hello Diane,Thank you for your ranking of our property!

8/10 – Goed

Joseph P

Reisde met partner
Positief: Personeel en service, voorzieningen
Have stayed here before and like it, but this time found hair and a stain on one of the beds sheets.
1 nacht verbleven in april 2024
Reactie van John Craver Inn Staff op 27 apr 2024
Hello Joseph,Thank you for your review. We appreciate the information and apologies that we fell short of our normal standards of cleanliness.

4/10 – Matig

Judy

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
pool was not very warm being an indoor pool . macy temp was 76 . brought grandkids to swim in indoor pool couldn’t even do that !
1 nacht verbleven in april 2024
Reactie van GM op 28 apr 2024
Thank you for the feedback

8/10 – Goed

Justin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kids loved the water slide!
1 nacht verbleven in april 2024
Reactie van John Craver Inn Staff op 24 apr 2024
Justin,We are thrilled to hear everyone enjoyed their stay with us. We are so grateful for your review!

10/10 – Uitstekend

Debbie

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Very nice room and adjoining restaurant was excellent Kids enjoys the pool. Would stay there again
1 nacht verbleven in april 2024
Reactie van John Craver Inn Staff op 24 apr 2024
Debbie,We are so happy you enjoyed your stay with us and we look forward to having you stay with us again.

6/10 – Redelijk

Linda

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
For a party of four, not enough bath towels. We were using damp towels as a result. The pool towels were extremely skimpy!! Really foolish because then we just used more! The water in the pool was cold! Never warmed up. That's our last stay at John Carver. Too bad, we've stayed before but no more. Things have changed...
1 nacht verbleven in april 2024
Reactie van GM op 28 apr 2024
Thank you for your feedback

6/10 – Redelijk

Emily

Positief: Netheid, personeel en service
Pool heater was broken, and we were not told. The only reason to really stay at this hotel is for the pool. If we had known, we would have stayed somewhere else. We were very disappointed.
2 nachten verbleven in april 2024
Reactie van GM op 28 apr 2024
Thank you for your feedback

2/10 – Ontzettend slecht

Joseph

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ants in my room
2 nachten verbleven in april 2024
Reactie van GM op 28 apr 2024
Maintenance has been notified and the issue resolved we apologize for your inconvenience

8/10 – Goed

Monica

Reisde met familie
Positief: Netheid
We were pleasantly suprised to see the rooms were updated vs. what was shown on their website. The hotel is walkable to the cute main street area & very close to plymouth rock. The hotel had an arcade which was a nice surprise as well. The pool was the downside and was one of the main reasons why we visited. The indoor pool water was very cold and my kids were only able to stay in it for less than an hour before their lips turned blue and they needed to get out. The hot tub was only for 16 which they were also dissappointed about.
1 nacht verbleven in april 2024
Reactie van GM op 21 apr 2024
Thank you for your review!

6/10 – Redelijk

Meagan

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and helpful and the room was clean. The pool area was very dirty in the afternoon when we were there and then worse the next morning. The rooms could use an upgrade with an old heater and ancient looking carpeting. The area around the building and right outside our window had trash and tarps hanging on the fences.
1 nacht verbleven in april 2024
Reactie van GM op 21 apr 2024
Thank you for your feedback

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great workers and service!
1 nacht verbleven in januari 2024
Reactie van GM op 21 apr 2024
Thank you

8/10 – Goed

Jean

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was in a renovated room. Came out really nice. Only complaint we had was hot tub was broken. Someone broke switch , so no bubbles.
1 nacht verbleven in april 2024
Reactie van GM op 21 apr 2024
Thank you for your review!

10/10 – Uitstekend

Keezay

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Love the pool for the kids and staff was nice
1 nacht verbleven in april 2024
Reactie van John Craver Inn Staff op 24 apr 2024
Thank you for your review. We are so glad you enjoyed your stay with us.

10/10 – Uitstekend

Jayden

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van GM op 21 apr 2024
Thank you

6/10 – Redelijk

Ryan

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I planned a impromptu trip for my birthday with my 7 yr old. Picked this place cause of the water slide and Restaurant. The restaurant was closed, slide wasn't working. And the pool was ice cold.
1 nacht verbleven in april 2024
Reactie van FD op 14 apr 2024
I am so sorry about your unenjoyable stay the restaurant is closed for dinner on Monday and Tuesday but it is open daily for breakfast during the offseason. Unfortunately we cannot turn the slide on unless a lifeguard is on.

8/10 – Goed

pattijean

1 nacht verbleven in april 2024
Reactie van GM op 28 apr 2024
Thank you

4/10 – Matig

Samantha

2 nachten verbleven in april 2024
Reactie van GM op 28 apr 2024
Thank you

10/10 – Uitstekend

Robert, Birmingham

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A very convenient hotel to the centre of Plymouth, everything in easy walking distance and parking!
1 nacht verbleven in maart 2024
Reactie van FD op 3 apr 2024
Thank you

6/10 – Redelijk

Dennis

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room was nice, we booked this hotel because of the really cool pool for our child and we went to go use it and it and there was clumps of hair and a film on the entire pool. We were told by a guest that the pool was not working, i wish that there had been a sign or post on the door. It was a huge let down for a young child. We ended up going to the small arcade located on the same floor so she got to have some fun. Just really disappointed about the pool situation that was the main reason for choosing this hotel. After a 4 hour drive looking forward to relaxing and playing in the area
Reactie van FD op 3 apr 2024
Thank you

6/10 – Redelijk

Jessica

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
Checking in was not the best and unprofessional . And during our stay we could hear anyone from outside . Late night . And early morning . Very noisy .
1 nacht verbleven in maart 2024
Reactie van FD op 3 apr 2024
We apologize you did not enjoy your stay and appreciate the feedback

10/10 – Uitstekend

Tonimarie, Fall River

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in maart 2024
Reactie van FD op 3 apr 2024
Thank you

2/10 – Ontzettend slecht

Colette

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Premium room was tiny. I called and specifically asked and paid for a premium room and was givin small not newly renovated. Special occasion very disappointed with this hotel.
1 nacht verbleven in maart 2024
Reactie van FD op 3 apr 2024
Thank you for the feedback

10/10 – Uitstekend

Nathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very professional staff
1 nacht verbleven in maart 2024
Reactie van FD op 3 apr 2024
Thank you

8/10 – Goed

Yaribel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo muy bonito y limpio, el único inconveniente fue el agua de piscina estaba fría
1 nacht verbleven in maart 2024
Reactie van FD op 3 apr 2024
Thank you

6/10 – Redelijk

Jennifer

1 nacht verbleven in maart 2024
Reactie van FD op 3 apr 2024
Thank you

4/10 – Matig

Lillian

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Our 1st time here was not the experience we had expected! We pull up and seems like construction was going on. Seemed as 1 door to come in but 2 to leave. The heat in the room didn’t really seem hot enough. The pool was COLD and the hot also when I brought it to their attention they claimed they had someone working on it clearly they didn’t. We came here for the pool and hot tub! They ran out of towels to dry off with. We ordered food to go and waited 45 minutes for a cold burger and fries.
1 nacht verbleven in maart 2024
Reactie van FD op 3 apr 2024
Thank you for your feedback

10/10 – Uitstekend

Alissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van FD op 3 apr 2024
Thank you

2/10 – Ontzettend slecht

Carol

1 nacht verbleven in februari 2024
Reactie van FD op 3 apr 2024
our apologies for not meeting your expectations

4/10 – Matig

Katie

1 nacht verbleven in februari 2024
Reactie van FD op 3 apr 2024
Thank you

10/10 – Uitstekend

Jax

1 nacht verbleven in februari 2024
Reactie van FD op 3 apr 2024
Thank you

10/10 – Uitstekend

nathan w

Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
We enjoyed our second stay on the property. We stayed in a room that was recently renovated, clean and had everything we needed (except a hair dryer). The pool is perfect for young kids and the lifeguard was on top of everything. The location is perfect, having the ability to walk to all the local shops and places to eat.
1 nacht verbleven in februari 2024
Reactie van FD op 3 apr 2024
Thank you for the great review

6/10 – Redelijk

Christina

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen
It was okay to break up the vacation for the kids, but I wouldn't come back. The phone didn't work, The alarm clock didn't work, the first day the kids could use the slide with a floatie the second day they couldn't. I think that it was just a very inconsistent stay. The guy that checked us in had a huge attitude but the girls the second day were very nice. If you leave the property you need to have your key on you or the door is locked which thank God I had on me when I came back around 8 pm which nobody's told me. The pool was small but okay, there was never any towels in the pool towel bin both days , and you can't bring the ones from the room. The rooms also looked absolutely nothing like online either. I'd give it about a 4/10.
1 nacht verbleven in februari 2024
Reactie van FD op 3 apr 2024
Thank you for your feedback

10/10 – Uitstekend

Sarah

1 nacht verbleven in februari 2024
Reactie van FD op 3 apr 2024
Thank you

2/10 – Ontzettend slecht

Veruschka

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bathroom very dirty
1 nacht verbleven in februari 2024
Reactie van FD op 3 apr 2024
Sorry about your experience

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van FD op 3 apr 2024
Thank you

2/10 – Ontzettend slecht

Danielle

Negatief: Netheid, staat van de accommodatie en faciliteiten
Reactie van FD op 3 apr 2024
Our apologies for not meeting your expectations

8/10 – Goed

Natercia Borge

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice for a quick night out with the kids but wasn’t very clean, definitely outdated. The pool area smelled like chlorine so bad that it was hard to breathe. And there were shipping containers all around the parking lot. Was a mess. Staff was sweet.
1 nacht verbleven in december 2023
Reactie van FD op 3 apr 2024
Apologies you did not enjoy your stay

8/10 – Goed

Heather

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Edith Janet

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Choice
It was very comfortable, it definitely needs some upgrades but over all it was very comfortable
1 nacht verbleven in januari 2024

8/10 – Goed

Timothy

3 nachten verbleven in januari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Carmen

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Shaun

Positief: Personeel en service
Negatief: Netheid
The halls and pool area were not clean. The carpets need a vacuum and professional cleaning. I know it's tough with the amount of people that frequent these areas but vacuuming 2x a day would help. The glass on the door to the pool and main entrance were filthy. We woke at 9:01 to hammering. It would have been nice if we were made aware of this before hand. We go a few times a year and I don't remember it like this. I'm hope it will be addressed for future guests. The staff is always amazing and helpful.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

lisa

1 nacht verbleven in januari 2024
Reactie van FD op 3 apr 2024
we apologize for not meeting your expectations

8/10 – Goed

Mitchell

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024