Familie appartement, 2 slaapkamers | Kameruitzicht

Beoordelingen van The Dunes Apartments

3.5 out of 5
The Dunes Apartments
Route Touristic, TanTana, Port El Kantaoui, Sousse Governorate

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 2 van 4 beoordelingen" "
Gastenscore: 8 - Goed. 1 van 4 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 4 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 4 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 4 beoordelingen" "

6,0/10

Netheid

8,0/10

Personeel en service

8,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

NADIA

Reisde met familie
Negatief: Netheid
Bel appartement avec tout le confort dont on a besoin, manque d'hygiène les sols n'étaient pas lavé beaucoup de poussière dans l'appartement. La résidence est bruyante et ce jusqu'à 2/3h du matin, les enfants crient courent les adultes parlent fort ils n'ont aucun respect. L'hygiène devant la résidence est déplorable,les poubelles déborde ça sent très mauvais. Il n'y a plus d'eau après 18h. Le personnel est sympathique, la dame qui gère l'appartement l'était aussi. Je ne reviendrai pas!
3 nachten verbleven in augustus 2023
Reactie van Hayley op 9 aug 2023
Thanks for taking the time to review the apartment. I'm sorry that you felt that the floors were not cleaned. Before every arrival, the apartment is throughly cleaned, and fresh sheets and towels are put in the apartment.. you didn't mention this to me at any point in your stay. If you had, im sure we could have rectified the situation to your satisfaction. As I explained before and on your arrival the local water company does cut the water off in the evening, which we cannot do anything about. However, - we have fitted a water tank and pump in this apartment so that you'll would not be effected. You yourself knew this was the case in the summer, even in Sfax where you originate from. Regarding other apartment owners and guests' voices in the night, we agree this should not happen. However, it is difficult for security to police and security do try their best to ask people to keep the noise down. The rubbish outside the residence is out of our control. It is the municipalities responsibility.

10/10 – Uitstekend

Dorsafe

3 nachten verbleven in juli 2023
Reactie van Hayley op 1 aug 2023
Thanks for your review Dorsafe& thanks for leaving the apartment in great condition when you departed

8/10 – Goed

Touhami

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything was fine except the parking which was included during the reservation but no place available
4 nachten verbleven in juli 2023
Reactie van The Dunes Apartments op 24 jul 2023
Hello and thanks for taking the time to review our property. As you can see by our page we state Under Parking and transportation;No onsite parking availableStreet parking availableAgain, Thanks for your stay and it was a pleasure to host you and your family.

10/10 – Uitstekend

Mourad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super Residence
Wir sind zufrieden , saubere Appartement und schwimmbad . Sehr pünktlich und freundliche .
4 nachten verbleven in augustus 2019
Reactie van Hayley op 7 aug 2019
Thanks for your feedback, I'm really happy you enjoyed your holiday with me in apartments F28/29 & F26/27