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Beoordelingen van Sunset Bungalows

3.5 out of 5
Sunset Bungalows
Teouma Road, 2nd Lagoon, Port Vila, Efate

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 92 van 190 beoordelingen" "
Gastenscore: 8 - Goed. 67 van 190 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 190 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 190 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 190 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

7,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service
4 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Patrick

Negatief: Staat van de accommodatie en faciliteiten
No hot water the first night, very old room, noisy, poor quality breakfast, not good value for money, front gate and reception close at 9PM so unable to access the carpark after that time.
3 nachten verbleven in juli 2023

4/10 – Matig

Arun

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
NEEDS lots of work to keep clean and presentable. Equipment's 's don't work. Limited food choices at the restaurant. stayed 8 nights and had to take cold showers as hot water did not work.
7 nachten verbleven in mei 2023

10/10 – Uitstekend

Gabrielle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were so lovely, the view was amazing, fully air conditioned bungalow was incredible, the location was insane! Would definitely go back!
14 nachten verbleven in januari 2023

6/10 – Redelijk

Miriam

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
All the rooms are located right at the lagoon and provide you with a beautiful serene view. The staff is kind and tries to help when possible. I would highly recommend this place purely based on the view and location. However, we did have some challenges with the service and the staff there. The aircon in the rooms does not do much, but we were provided with a fan. We had breakfast included into our booking but were unable to make use of it several times as the staff arrived half an hour later than original opening times and we had to leave for our tour. We requested reception staff to book one tour for us. They did, but did not inform us that the pick up location was not at the hotel but in town, so we missed the tour. The website advertises facilities such as a library and a dvd collection. When asking the staff about either, they did not know where to find it. The property comes with a lovely pool, but unfortunately we were only able to use it on our last day as it was dirty and couldn’t be cleaned the first 4 days of our stay.

8/10 – Goed

Christina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in juli 2022

6/10 – Redelijk

Christian

Reisde met familie
Negatief: Personeel en service, comfort kamer
No interest in the guests it seems
We were visiting after peak season and there didn't seem to be a lot of other guests. Staff were friendly but seemed a bit bored and unmotivated at times. The facilities could be better maintained. The shower drained very slowly and the TV setup was hardly usable and looked jumbled together. There seemed to be a rule to never replenish consumables in the bathroom leaving us to have to ask when we ran out and the shower didn't seem to be part of the cleaning routine. Overall, we would have considered everything satisfactory if not for the fact that the airport transfer was stuffed up and they just didn't care. We had them book the transfer with Evergreen (same owner I believe) for our early morning flight and paid for it via the hotel. The transfer never turned up and the security guard had no idea what to do about it. We ended up having to flag down a local bus which wasn't easy this early and pay a second time. Our attempts via email to recover the cost for the transfer were first ignored, on follow-up the general manager told us (via email) that the accounts department would refund the amount. The amount was never refunded and further follow-ups were ignored again. Given that they had booked the transfer on our behalf (and with what seems to be a sister company), we feel that they were responsible to handle the refund for us. Had it not been for this bad parting experience, we probably would have given higher ratings.
13 nachten verbleven in januari 2020

6/10 – Redelijk

Janice

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Needs improvement
The staff were very friendly but the service was slow and disappointing. The kitchen ran out of a lot of items on the menu including beer! The complex needs a bit of attention to maintainence too.
5 nachten verbleven in maart 2020

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
there was a group of us staying 12 in total, we were the only ones there. The room was very basic and heat pump dripping. It took over half after ordering breakfast and that was only toast on occasions. on day two they ran out of beer, and the next morning there was no fruit juice. Afternoon snacks were supposed to be available and when ordering a toasted cheese sandwich at 3:00pm was told that the chef had gone home. overall the staff were polite but there was not enough of them
7 nachten verbleven in maart 2020

8/10 – Goed

Tim

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice waterfront views. The towels need to be changed on a regular basis, and the bathroom essentials like soap and shampoo need to be replaced every day.
5 nachten verbleven in maart 2020

8/10 – Goed

Edward

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sunrise and sunset
Lovely staff sunset and sunrise appreciate the colors of nature while sitting by the water seeing fish and other marine life doing there thing
2 nachten verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our time at Sunset Bungalows was fantastic. The staff are amazing, great chef and cocktails as well. Would highly recommend!
7 nachten verbleven in januari 2020

8/10 – Goed

Andre

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice location, decent accommodation
This is a nice accommodation in a rather calm environment. The rooms are spacious and each has a veranda, terrace or balcony towards the lagoon. The bathroom is totally fine and according to the standards in this area. I really liked the mosquito net surrounding the bed, way better than the standard ones hanging from the ceiling. Plenty of food options area available and the bar has limited drinks but reasonable enough. However, I found the prices a little bit high. There are only four parking spaces. The location allows easy access to the ring road around the island and therefore you’re just minutes away from the blue lagoon and nice beaches in the southeastern and eastern part.
1 nacht verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is a little tired and just needs a little tlc but the staff were wonderful and couldn't do enough for you. I would stay there again it was not unpleasant. Their cocktails are scrummy and the food was delicious
1 nacht verbleven in januari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place- awsome and very friendly staff, we loved it!
10 nachten verbleven in december 2019

10/10 – Uitstekend

Neville

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful peace of paradise. Bungalow sat over water and was a pleasant stay
3 nachten verbleven in december 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Luckily we had our paper work because they didn't even know we were turning up. Very disappointed to arrive after travelling for 14 hours to be left waiting in the car park at 11:30pm while they worked out what to do. They gave us a room set for someone else, then just as we were starting to relax knocked on our door (around midnight) to insist they checked our paperwork again. Devastated that our simple requests had not been met we moved to another room the next morning which was fine. Sat down to the included breakfast the first morning and ordered a tropical fruit platter. I am still processing how underwhelming it was. It consisted of 4 (2 to 3 cm) pieces of banana still in the skin and 4 wedges of sour grapefruit. I figured maybe fruits were not easy to get, went to the market and bought a lovely selection very cheaply the next day, the owner is lousy and rude. The images make it look like it would be quiet but it is right on the main ring road around the island and there is pretty much constant traffic noise. The water pressure was pretty bad in the first room but okay in the one they moved us to. No wifi in the rooms but you could access it in the dining area. Bathrooms need repair and upkeep as does much of the resort. Tatty fabric on the 4 poster beds needed a good clean. Quite dark rooms, excellent quality doors and shutters to the balcony show the resort may have been high quality once. Easy to get buses to town and back.
4 nachten verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very friendly and polite, amazing view from the balcony to the lake, nice pool to relax, incredible food! Loved everything!
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful all around. Beautiful staff, amazing room & a view to die for. Everything we expected and even more. A very laid back lifestyle, just enough out of town that it is serene & quiet. A place for people who are in no rush & who are just looking to relax and enjoy everything. Amazing
6 nachten verbleven in oktober 2019

8/10 – Goed

ScottAndChas

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
We liked the room over the waters edge we loved Lilly our waitress she makes the best cocktails ever and was pleasant to us we did not like the hard bed the fact we had to call to have our hot water reset nearly everyday. The young chef wasn’t a great cook so some days we would get great food if the older chef was on coffee was average. Because of the plunger they used. The omelette was always on point but the breads where inconsistent hard one day soft another then super soft. Our potatoe croquet was served half frozen our first morning there and the last morning we had breakfast the croquet was eggy. So meals inconsistent each day except the omelettes.
5 nachten verbleven in oktober 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Unable to use spa in honeymoon suite due to poor water pressure. No wifi in room. Mattress too small for frame of bed. Bed frame noisy and unstable.
5 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the staff here make the difference. the attutude to helping people and making your stay anazing it what seals the deal
5 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

7 nachten verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very friendly and helpful. Would definitely stay again.
5 nachten verbleven in augustus 2019

10/10 – Uitstekend

Sarah, New Zealand

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every room has an ocean view and all the rooms are to a high standard.
1 nacht verbleven in augustus 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Comfortable beds and nice rooms. Spacious with private balcony overlooking the water. However the pool was unusable due to being right next to a busy road. Not relaxing at all. Food was average.
5 nachten verbleven in augustus 2019

8/10 – Goed

muriel

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Bel hôtel vieillissant
Une nuit en attendant un vol dur Tanna. Bel hôtel qui vieillit. Extérieur hyper propre et bien paysagé avec goût. Mais problème de connexion le soir.
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Mark, NSW Australia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just everything the place is the BEST and the staff are just to nice they cant do enough for you like I said the place is unreal.
7 nachten verbleven in augustus 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The property has definitely seen better days - everything is run down - lots of little issues with the room, can't open drawers, shower screen not secure taps and toilet leaking - arms of deck chairs about the fall off. Staff were lovely but the food was not up to standard - undercooked fish over cooked chicken and too expensive
6 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All the staff were very friendly and helpful, especially Sylvie. Housekeeping was excellent. Our room phone wasn’t working (tho not the fault of staff who had reported the fault); there was no hairdryer, and a small microwave would have been helpful. A little debris around in the grounds.
7 nachten verbleven in juli 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
Situation is very good. Quite noisy for those near the road. Staff are super friendly and helpful. Food - probably 3/5. Whole resort could do with an upgrade. Very pleasant stay.
4 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked how it was on the water. The staff were very friendly and helpful. Didnt like how there was no door to the bathroom and the water pressure for the shower was not the best
7 nachten verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved being right next to the lagoon. To wake up with water 3m from your balcony was amazing!
5 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

6 nachten verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view from the room/bungalow was incredible and complimented with the incredible staff.
4 nachten verbleven in juni 2019

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful!
Sunset Bungalows is a wonderful place, beautiful clean large rooms with absolutely wonderful waterfront views and large super comfortable bed. The Pool is a fabulous swimming oasis. The staff are wonderful friendly and helpful. Small downside was limited Tv and a lot of car traffic can be heard but only from the pool. A standout at Sunset is the food which Joe prepared with absolute finesse. One word- Sensational! Fresh wonderful flavours, expertly plated. Best Food I have had in Vanuatu! Well done. 👍
1 nacht verbleven in mei 2019
Reactie van Sunset Bungalows Team and Management op 28 mei 2019
Hi Mr Richard P Thank you so much for the wonderful comment. On behalf of our team we really appreciate that and your one night stay, we looking forward for your next visit with us. Cheers

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are always amazing only ever wanting to make ypur stay with them the best experiance
8 nachten verbleven in april 2019
Reactie van Sunset Team op 8 mei 2019
thank you for your beautiful comment, looking forwaed to your next visit

8/10 – Goed

Clare, Brisbane, QLD

Reisde met partner
Positief: Netheid
Beautiful bungalows, they a bit outdated but looked after well. The views are sensational and everything the pictures show it to be. The staff were very friendly and helpful throughout our stay. The pool area and waterfall is lovely and secluded. The rooms can be quite dark if you love a sleep in and the peaceful sound of the water outside just lulls you to sleep. The downsides are the mattress while comfy (if you like a firm mattress) is definitely of cheap quality. The chairs too. The air conditioner remotes were in Chinese so the settings cant be changed unless you can read the language. Fortunately it was on a default cool setting but we couldn't increase the air flow. The menu we thought was a bit bland except the complimentry breakfast, that was really lovely. The water pressure was weak but i think you get that on most of the island.
7 nachten verbleven in april 2019
Reactie van Sunset Team op 23 apr 2019
Thanks Clare for the review and thanks for staying at Sunset Bungalows... looking forward to your next visit

10/10 – Uitstekend

Bradley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sunset bungalows was a lovely retreat with friendly service and a peaceful situation on the water.
7 nachten verbleven in januari 2019
Reactie van Colleen op 12 jan 2019
Hi Mr Bradley COLLIN , thanks for staying with us, we really appreciate your stay, we looking forward to seeing you on your next visit to Vanuatu Regards Colleen

10/10 – Uitstekend

manirul, sydney , australia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel close to city centre on the bayview
All good . We enjoyed a lot, lovely staff and great food
2 nachten verbleven in september 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
The best part about this place is the staff very friendly and always going the extra mile.
3 nachten verbleven in augustus 2018
Reactie van JB op 14 sep 2018
Thanks for the pleasant respond.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Lovely quiet location great views
Bed mattress very uncomfortable , hot water unreliable , often don't have food available that's listen on menu
12 nachten verbleven in juli 2018
Reactie van Sunset Bungalows op 15 aug 2018
Thank you very much for your comment. we do have different type of Bed Mattress in some of the rooms, as we do have some guests request not too soft mattress especially some Asian guests. sorry about this make you uncomfortable, staff can easily change a room for you actually, and hot water issue has been sorted, hope it won`t happen again, and food issue too. we did adjust the shopping issue, and we also have created some new dishes, hope see you again to try out our brand new local menu.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
BEAUTIFUL PLACE, AMAZING VIEW BUT NO BREEZE AT AL
HI, We just got back 3 nights ago from staying at Sunset Bungalow. The views were spectacular, but as it was in the rainy season, sadly we didn't see any sunsets due to cloud. The room was splendid, so nicely presented, it was THE BEST room and views I have ever stayed in. The water right there and it had a lovely balcony with table and chairs. They had air conditioning but you would then have to shut the doors and not see any view to put it on. Luckily there was a fan that was portable so you could move this where you wanted it. Very romantic. They did have a lovely pool. The water in the ocean did have a lot of jelly fish at night and they can sting and give you a rash, I only saw one in the morning during the day, but about 40 at night, so swimming in the ocean is probably OK, but be warned. REEF SHOES ARE A MUST not only here but anytime you are swimming in beautiful Vanuaut. It is a very poor country, withthe happiest people I have ever encountered. Genuinely happy and always smiling and waving at you. If you want to give give away gifts to them, as I did, they appreciate anything, but especially new or second had back packs, thongs, shoes for any age , male or female, shopping bags that are strong, beach bags, reef shoes, plastic table cloths that are large -rectangle tables , you can find these for $13 at the cheaper discount shops. MORE IMPORTANT than anything are tourches and glow in the dark clothing, as they walk everywhere in the dark, no streetlights.
1 nacht verbleven in december 2017

6/10 – Redelijk

Lauren, Australia

Positief: Personeel en service
Negatief: Comfort kamer
The bungalows themselves are very nice with gorgeous views of the water. Unfortunately the furniture inside is very dated, beds extremely uncomfortable, pillows and linen is worn and old. I would recommend updating the bedding and beds and it would be a more comfortable stay. The ‘buffet breakfast’ is not buffet, it’s a set menu you choose from such as eggs on toast, bacon is extra $$ which I find ridiculous. A tip to all, do not leave personal belongings on the balcony of the bungalow and make sure you close and secure your bungalow sliding doors at night as there are creepy people who kayak and watch inside the bungalows Overall, was an okay experience. The bungalow view definately made up for our lack of sleep.
7 nachten verbleven in november 2017

6/10 – Redelijk

Eric, NSW

Positief: Personeel en service
Negatief: Comfort kamer
Nice hotel
We've stayed there before and it was brilliant. Just under new management and the tone of everything was down. Staff trying but seemed under stress and not their old happy selves we knew from previous experience.
13 nachten verbleven in oktober 2017

10/10 – Uitstekend

Chelsea

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sunset Bungalows surprise
Sunset bungalows exceeded our expectations! Firstly we were upgraded, and then when asking about checkout they confirmed our flight was in the afternoon and suggested we could stay until we needed to head to the airport - fantastic! The balcony is a beautiful place to hang out and the restaurant was lovely. The area isn't suggested if you want to be in the thick of town or a full-facility resort but it suited us perfectly.
2 nachten verbleven in september 2017

10/10 – Uitstekend

Ian & Diane, Melbourne Australia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
friendliest staff ever
The hotel is very clean. The staff at this hotel made our stay a very pleasant experience. They were always friendly with smiles on their faces.
8 nachten verbleven in augustus 2017